Flybuys is one of Australia's largest loyalty programs with over 9 million members as of mid-2023. It rewards you with Flybuys points when you shop at partnered retailers including Coles, Kmart, Target and Bunnings Warehouse. You can also earn Flybuys points per $1 spent with a Coles Rewards credit card.
Once you've collected enough points you can start spending them on a range of rewards and perks including:
- Money off your shop. Get $10 off your shop at Coles and other partnered stores for every 2,000 Flybuys points you redeem.
- Velocity Points. Boost your frequent flyer point balance by transferring 1,000 Flybuys points to 500 Velocity Points.
- Travel and experiences. Redeem points for flights, hotels and travel with Flybuys Travel.
- Items in the Flybuys Rewards store. Spend Flybuys points on everything from home and garden supplies to fashion accessories and electronics.
How do I join Flybuys?
Joining Flybuys is free through the Flybuys website when you fill in a simple form. Anyone over the age of 16 can join.
Already at Coles or Kmart?
You can get a temporary membership card at participating stores. They're usually at the checkout and you can earn points straight away by scanning one. Just remember to go to the Flybuys website to complete your membership. You'll be prompted to enter your temporary card's details and then Flybuys will send you your card.
"I've never gone out of my way to acquire Flybuys Points. However, since I grocery shop at Coles due to proximity, it's automatically become a thing. I don't think about maximising my points by spending more, that seems to work out to poor value for money. However, I will activate offers to boost my balance especially if I know I'll be doing a big shop. I'm also a frequent traveller collecting Velocity Points. The Flybuys and Velocity partnership then works in my favour. "
Earning points
Shop with partnered brands and retailers
You'll earn points as you spend by scanning your Flybuys card at the checkout in-store or entering your membership details when you're shopping online. Compare some of the partnered brands and how many points you'll earn per $1 on eligible spending in the table.
| Retailer | Points earned | Where can you earn points |
|---|---|---|
| Bunnings Warehouse | 1 point per $1 | In store and online |
| Catch.com.au | 1 point per $2 | Online |
| Coles | 1 point per $1 | In store and online |
| Coles Personal Loans | 1 extra point per $1 spent (up to 1,000 extra points monthly) | Online |
| Discovery Parks and Gday Parks | 2 points per $1 | Online |
| First Choice Liquor | 1 point per $1 | In store and online (excluding via Uber Eats) |
| First Choice Liquor Market | 1 point per $1 | In store and online (excluding via Uber Eats) |
| Flybuys travel | 1 point per $1 | Online |
| Kmart | 1 point per $1 | In store and online |
| Liquorland | 1 point per $1 | In store and online (excluding via Liquorland Warehouse and Uber Eats) |
| mycar | 1 point per $1 | In store |
| Officeworks | 1 point per $1 | In store and online |
| Shell Reddy Express | 1 point per $2 | In store |
| Target | 1 point per $1 | In store and online |
Shop using a rewards credit card
Coles have credit cards that let you collect Flybuys points. With a linked credit card, you'll earn points for each $1 you spend on eligible purchases.
Coles credit cards also come with your Flybuys membership barcode and details on the back of the card, so you can scan it when you're shopping with Flybuys partners to earn points through your credit card and your Flybuys account. You can also earn Flybuys points with a Coles personal loan.
Coles credit card earn rates
- Coles Rewards Mastercard. 2 Flybuys points per $1 spent on eligible transactions up to $3,000 per statement period (1 point per $1 up to $8,000 per statement period).
- Coles No Annual Fee Mastercard. 1 Flybuys point per $2 spent on eligible purchases up to $5,000 per statement period.
- Coles Low Rate Mastercard. 1 Flybuys point per $2 spent at Coles Supermarkets.
Compare credit cards that earn Flybuys points
These cards earn Flybuys points directly or points that can be exchanged for Flybuys.
Compare other products
We currently don't have that product, but here are others to consider:
How we picked theseInsurance and utilities
If you want to earn Flybuys points on your insurance, energy or phone or other bills, here are some of your options:
| Company | Flybuys points earned |
|---|---|
| Coles Insurance (comprehensive car, home or landlord policies) | 1 extra point per $1 spent at Coles supermarkets. Maximum 1,000 extra points per policy per month. |
| HCF health insurance | Ongoing offer: Earn between 14,000 and 130,000 points based on your annual premium:
|
| mycar | 1 point per $1 spent. |
| Optus | Receive bonus Flybuys points with eligible plans listed on the Optus website.
|
| Kleenheat | 1 point per $1 |
I forgot to swipe my Flybuys card – can I earn points on previous purchases?
Yes. If you've shopped at Coles, just return to the same store within 7 days of making a purchase and provide your receipt and Flybuys card. A customer service representative will add the points to your account. For other partners, call the Flybuys service centre on 13 11 16 Monday to Friday 9am-7pm AEST. Limitations apply.
OnePass membership
OnePass is a shopping membership program that costs $4 a month and offers access to benefits like free shipping and exclusive sales with partnered stores.
It also offers 5 Flybuys points per $1 on eligible spending at Kmart, Target, Bunnings Warehouse and Officeworks in-store and 2 points per $1 at Catch.com.au when you link your OnePass and Flybuys accounts.
Redeeming points
The Flybuys rewards program offers a wide range of ways to use your points, with redemptions starting from 2,000 points. Follow the steps below to redeem your points.
Lots of rewards can be redeemed with Points + Pay which lets you pay for part of an item with points and part with cash.
Shopping
- Money off your shop. You can redeem 2,000 Flybuys points for 10 Flybuys Dollars which you can use to get money off your shop at the following partners:
- Coles supermarkets
- Reddy Express (including on fuel)
- Kmart
- Target
- Liquorland
- First Choice Liquor
- Officeworks
- mycar
- Gift cards. Use your points to buy gift cards for brands including Bunnings Warehouse, Coles, Target, Kmart, Officeworks, BCF, Supercheap Auto and rebel. Redeem a $50 gift card for 10,000 Flybuys points and a $100 gift card for 20,000 Flybuys points.
Velocity Frequent Flyer
The Flybuys and Velocity partnership allows you to transfer Flybuys points to the Velocity Frequent Flyer program, with 1,000 Flybuys equal to 500 Velocity Points. To transfer Flybuys to Velocity, you need to link your accounts via the Flybuys website.
There are 2 ways to transfer points:
- One-off transfers starting with a minimum of 1,000 Flybuys points.
- Set up Auto Transfer which will automatically convert your Flybuys points to Velocity points every time you reach 1,000 Flybuys points.
You'll also get 1 Velocity Status Credit for every $100 you spend at Coles, First Choice Liquor and Liquorland, which can help you achieve a higher membership level in the frequent flyer program. The number of Status Credits you can earn is capped at 10 per month.
Travel
You can use Flybuys points for a variety of travel rewards with Flybuys Travel. Use your points to book flights, hotels and travel packages through Flybuys Travel. Rewards start at 2,000 points.
Retail items
Use your Flybuys points to shop and buy products across the following categories:
- Fashion and accessories. This includes bags, wallets, hair care and grooming, sunglasses and eyewear as well as watches and jewellery.
- Home and garden. Use your Flybuys to upgrade your home with appliances, barbeque and gardening tools, bed and bath items, dining and cookware.
- Technology. Tech rewards include phones, computers, tablets, headphones and speakers with brands including Apple, Panasonic and Sony.
- Travel and fun. Options include suitcases, travel bags and packing cubes.
- Lifestyle. Treat yourself to beer, wine or spirits, books and magazines, camping and outdoor accessories and more.
How much are Flybuys points worth?
If you redeem points for Flybuys Dollars, 1 point is worth 0.5 cents. So a minimum of 2,000 points equals $10 value.
But different rewards have different values. This means value of a Flybuys point is determined by what kind of reward you want to redeem. So, here's how to work it out for other rewards.
(Value of the reward in dollars / the points needed) x 1,000 = Value of the item per 1,000 points.
Let's use a real life example from the Flybuys rewards store.
Breville Cafe Venezia Espresso Machine (BES250)
- Points required: 65,171 points
- Retail price: $249
- Calculation of value per 1,000 points:($249/65,171) x 1,000 = $3.82 per 1,000 points.
Learn more about calculating the value of rewards.
More examples
Here are some examples of the value you can get with different rewards from Flybuys based on rewards available in the Flybuys rewards store (verified September 2021).
| Reward | Points needed | Reward value in dollars | Value per 1,000 points |
|---|---|---|---|
| Westinghouse 3.5L Slow Cooker Black | 12,727 | $45 | $3.53 |
| UE MEGABOOM 3 Portable Bluetooth Speaker | 57,143 | $165 | $2.88 |
| Dyson purifier cool™ | 163,100 | $799 | $4.80 |
| Flight between Melbourne and Sydney | 8,500+$28.44* | $79 | $5.94 |
| Flight between Adelaide and Gold Coast | 11,800 +$38.34* | $165 | $10.90 |
*Velocity points.
How many Flybuys points do I need for a free flight from Virgin Australia?
Keep in mind 1 Velocity point is worth 2 Flybuys points. As you can see in the examples above, converting your Flybuys points to Velocity points to put towards flights has one of the highest values per 1,000 points.
You can redeem a Virgin Australia flight for as few as 15,600 points, plus taxes. That's already fewer points than the Bluetooth speaker!
Reward flights points prices are calculated by distance in miles; longer flights cost more points.
15,600 Flybuys points (7,800 Velocity points) could land you a flight from the Gold Coast to Sydney or from Adelaide to Melbourne.
| Destination | Velocity Points required for a one-way flight | Flybuys Points required for a one-way flight |
|---|---|---|
| Alice Springs | 11,800 | 23,600 |
| Brisbane | 11,800 | 23,600 |
| Cairns | Not available | Not available |
| Darwin | 17,800 | 35,600 |
| Gold Coast | 11,800 | 23,600 |
| Melbourne | 7,800 | 15,600 |
| Perth | 17,800 | 35,600 |
| Sydney | 11,800 | 23,600 |
| Destination | Velocity Points required for a one-way flight | Flybuys Points required for a one-way flight |
|---|---|---|
| Alice Springs | 17,800 | 35,600 |
| Adelaide | 11,800 | 23,600 |
| Cairns | 11,800 | 23,600 |
| Darwin | 17,800 | 35,600 |
| Gold Coast | Not available | Not available |
| Melbourne | 11,800 | 23,600 |
| Perth | 17,800 | 35,600 |
| Sydney | 7,800 | 15,600 |
| Destination | Velocity Points required for a one-way flight | Flybuys Points required for a one-way flight |
|---|---|---|
| Adelaide | 7,800 | 15,600 |
| Alice Springs | Not available | Not available |
| Brisbane | 11,800 | 23,600 |
| Cairns | 17,800 | 35,600 |
| Darwin | 17,800 | 35,600 |
| Gold Coast | 11,800 | 23,600 |
| Perth | 17,800 | 35,600 |
| Sydney | 7,800 | 15,600 |
| Destination | Velocity Points required for a one-way flight | Flybuys Points required for a one-way flight |
|---|---|---|
| Adelaide | 17,800 | 35,600 |
| Alice Springs | 17,800 | 35,600 |
| Brisbane | 17,800 | 35,600 |
| Cairns | Not available | Not available |
| Darwin | 17,800 | 35,600 |
| Gold Coast | 17,800 | 35,600 |
| Melbourne | 17,800 | 35,600 |
| Sydney | 17,800 | 35,600 |
| Destination | Velocity Points required for a one-way flight | Flybuys Points required for a one-way flight |
|---|---|---|
| Adelaide | 11,800 | 23,600 |
| Alice Springs | Not available | Not available |
| Brisbane | 7,800 | 15,600 |
| Cairns | 17,800 | 35,600 |
| Darwin | 17,800 | 35,600 |
| Gold Coast | 7,800 | 15,600 |
| Melbourne | 7,800 | 15,600 |
| Perth | 17,800 | 35,600 |
Frequently asked questions
Do Flybuys points expire?
Yes. Flybuys points will expire if you don't collect or redeem them at least once a year. If you don't earn or redeem any points on your account for a period of 12 consecutive months, then your points will automatically expire and your membership may be terminated.
You can see your Flybuys points balance and manage your account via the Flybuys website or by calling the customer service team on 13 11 16 Monday to Friday 9am-7pm AEST.
Does Flybuys offer family points pooling?
Flybuys offers a type of family or household points pooling by allowing you to add up to 9 household members to your account. You can invite people to join by logging in to your account and sharing your invitation code.
Once they have accepted the invitation and signed up, everyone linked to the account will be able to earn and redeem Flybuys points. Note that you can only have 3 pending invitations at a time, so if you want to add the maximum 9 members to an account, you won't be able to invite them all at once.
As another option, if you're intending to collect Flybuys to transfer into Velocity points you can also pool them with family members.
How can I claim missing Flybuys points?
Forget to swipe your Flybuys card at Coles? You can earn points on previous purchases.
Just return to the same store within 7 days of making the purchase. You'll need to provide your receipt and Flybuys card.
For other partners, call the Flybuys service centre on 13 11 16 during operating hours.
Can you buy extra Flybuys points?
No, you can't buy extra Flybuys points. If your main goal is to transfer your points to Velocity then you might want to consider buying more Velocity points.
Do all Flybuys members get the same offers?
No. Flybuys occasionally trials offers for selected members. You can log in to your Flybuys account to view offers available to you. Alternatively, signing up for emails from Flybuys will allow you to receive offers directly to your inbox.
What was Flybuys max?
From 2018 to 2020, Coles (which owns Flybuys) was testing out a new subscription service called Flybuys max.
Run as an experiment in late 2020, Coles emailed existing customers to say the scheme was being discontinued. However, it's possible that a similar model will be reintroduced in the future. Here's what we learned about Flybuys max during its life:
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Hi there , I have tried numerous times to redeem items but it just won’t let me for whatever reason ! I’m tired of trying , is there a contact number I can call please ?
Kind regards,
Bec
Hi Rebecca,
Thanks for your question and we’re sorry to hear about the trouble you’ve been having with your flybuys account.
Just to confirm, you have come through to finder.com.au, not flybuys.
However, you can contact the flybuys team on 13 11 16.
I hope this has helped.
Cheers,
Sally
I redeemed $10 2000 fly buys point I have been to Coles but when I swipe my fly buys card at the register the $10 hasn’t deducted from my grocery bill do I have to do something different
Hi Justin,
Thanks for your question.
If you’d like to redeem your flybuys points for $10 off your shop at Coles, please make sure you’ve followed these steps:
1. Make sure you are signed into your account before turning your points into flybuys Dollars.
2. Click ‘Redeem Now’ and complete the required info – including your 4-digit PIN.
3. Select how many points you want to convert into flybuys Dollars.
4. Present your flybuys card when you’re next in-store, let the team member at the checkout know you’d like to pay with flybuys Dollars. 5. Enter the amount of flybuys Dollars you’d like to spend, swipe your card and enter your PIN.
If you followed these steps and still are unable to redeem your rewards, you may need to contact flybuys on 13 11 16 to resolve the issue.
I hope this has helped.
Cheers,
Sally
do i receive the points if i have added my partne onto my card?
Hi Troy,
Thanks for your question.
If you add your partner as an additional cardholder, all of the points they earn on their card will go to your primary account. This means that you’ll be able to redeem the points from their purchases using your card.
I hope this has helped.
Cheers,
Sally
Hi , I am I flybuys member and I just want to get a one more flybuys card for my husband for same account.Can you plz tell me how can I apply for
Hi Inderjeet,
Thanks for your question.
To add an additional cardholder to your flybuys account, you’ll need to log in to your flybuys account using your membership number and password. Click ‘My Account’ from the main menu and then the big blue and white cross on the Account Overview page.
Otherwise, you can contact flybuys on 13 11 16 to request an additional card.
I hope this has helped.
Cheers,
Sally
Would you please help me? How can I use pints at Coles Supermarket? When I paid out my Coles Master Card I have a problem at the check out.
They said I need a pin number. The account is on my daughters name, additional card is for my husband and myself.
I have updated my password on 7th June.
The points I build it up taken Coles supermarkets offers.
Can you help me please?
Hi Donna,
Thanks for your question.
Yes, you’ll need a 4-digit PIN to redeem the flybuys card at the counter. If your daughter is the primary cardholder, you might need to contact her to confirm the PIN she has chosen.
If you’d like to redeem money from your next shop at Coles, you’ll also need to redeem the points online first following these steps:
1. Make sure you are signed into your account before turning your points into flybuys Dollars.
2. Click ‘Redeem Now’ and complete the required info – including your 4-digit PIN.
3. Select how many points you want to convert into flybuys Dollars.
4. Present your flybuys card when you’re next in-store, let the team member at the checkout know you’d like to pay with flybuys Dollars. Enter the amount of flybuys Dollars you’d like to spend, swipe your card and enter your PIN.
I hope this has helped.
Cheers,
Sally