Flybuys is one of Australia's largest loyalty programs with over 9 million members as of mid-2023. It rewards you with Flybuys points when you shop at partnered retailers including Coles, Kmart, Target and Bunnings Warehouse. You can also earn Flybuys points per $1 spent with a Coles Rewards credit card.
Once you've collected enough points you can start spending them on a range of rewards and perks including:
Joining Flybuys is free through the Flybuys website when you fill in a simple form. Anyone over the age of 16 can join.
You can get a temporary membership card at participating stores. They're usually at the checkout and you can earn points straight away by scanning one. Just remember to go to the Flybuys website to complete your membership. You'll be prompted to enter your temporary card's details and then Flybuys will send you your card.
"I've never gone out of my way to acquire Flybuys Points. However, since I grocery shop at Coles due to proximity, it's automatically become a thing. I don't think about maximising my points by spending more, that seems to work out to poor value for money. However, I will activate offers to boost my balance especially if I know I'll be doing a big shop. I'm also a frequent traveller collecting Velocity Points. The Flybuys and Velocity partnership then works in my favour. "
You'll earn points as you spend by scanning your Flybuys card at the checkout in-store or entering your membership details when you're shopping online. Compare some of the partnered brands and how many points you'll earn per $1 on eligible spending in the table.
| Retailer | Points earned | Where can you earn points |
|---|---|---|
| Bunnings Warehouse | 1 point per $1 | In store and online |
| Catch.com.au | 1 point per $2 | Online |
| Coles | 1 point per $1 | In store and online |
| Coles Personal Loans | 1 extra point per $1 spent (up to 1,000 extra points monthly) | Online |
| Discovery Parks and Gday Parks | 2 points per $1 | Online |
| First Choice Liquor | 1 point per $1 | In store and online (excluding via Uber Eats) |
| First Choice Liquor Market | 1 point per $1 | In store and online (excluding via Uber Eats) |
| Flybuys travel | 1 point per $1 | Online |
| Kmart | 1 point per $1 | In store and online |
| Liquorland | 1 point per $1 | In store and online (excluding via Liquorland Warehouse and Uber Eats) |
| mycar | 1 point per $1 | In store |
| Officeworks | 1 point per $1 | In store and online |
| Shell Reddy Express | 1 point per $2 | In store |
| Target | 1 point per $1 | In store and online |
Coles have credit cards that let you collect Flybuys points. With a linked credit card, you'll earn points for each $1 you spend on eligible purchases.
Coles credit cards also come with your Flybuys membership barcode and details on the back of the card, so you can scan it when you're shopping with Flybuys partners to earn points through your credit card and your Flybuys account. You can also earn Flybuys points with a Coles personal loan.
Coles credit card earn rates
These cards earn Flybuys points directly or points that can be exchanged for Flybuys.
We currently don't have that product, but here are others to consider:
How we picked theseIf you want to earn Flybuys points on your insurance, energy or phone or other bills, here are some of your options:
| Company | Flybuys points earned |
|---|---|
| Coles Insurance (comprehensive car, home or landlord policies) | 1 extra point per $1 spent at Coles supermarkets. Maximum 1,000 extra points per policy per month. |
| HCF health insurance | Ongoing offer: Earn between 14,000 and 130,000 points based on your annual premium:
|
| mycar | 1 point per $1 spent. |
| Optus | Receive bonus Flybuys points with eligible plans listed on the Optus website.
|
| Kleenheat | 1 point per $1 |
Yes. If you've shopped at Coles, just return to the same store within 7 days of making a purchase and provide your receipt and Flybuys card. A customer service representative will add the points to your account. For other partners, call the Flybuys service centre on 13 11 16 Monday to Friday 9am-7pm AEST. Limitations apply.
OnePass is a shopping membership program that costs $4 a month and offers access to benefits like free shipping and exclusive sales with partnered stores.
It also offers 5 Flybuys points per $1 on eligible spending at Kmart, Target, Bunnings Warehouse and Officeworks in-store and 2 points per $1 at Catch.com.au when you link your OnePass and Flybuys accounts.
The Flybuys rewards program offers a wide range of ways to use your points, with redemptions starting from 2,000 points. Follow the steps below to redeem your points.
Lots of rewards can be redeemed with Points + Pay which lets you pay for part of an item with points and part with cash.
The Flybuys and Velocity partnership allows you to transfer Flybuys points to the Velocity Frequent Flyer program, with 1,000 Flybuys equal to 500 Velocity Points. To transfer Flybuys to Velocity, you need to link your accounts via the Flybuys website.
There are 2 ways to transfer points:
You'll also get 1 Velocity Status Credit for every $100 you spend at Coles, First Choice Liquor and Liquorland, which can help you achieve a higher membership level in the frequent flyer program. The number of Status Credits you can earn is capped at 10 per month.
You can use Flybuys points for a variety of travel rewards with Flybuys Travel. Use your points to book flights, hotels and travel packages through Flybuys Travel. Rewards start at 2,000 points.
Use your Flybuys points to shop and buy products across the following categories:
If you redeem points for Flybuys Dollars, 1 point is worth 0.5 cents. So a minimum of 2,000 points equals $10 value.
But different rewards have different values. This means value of a Flybuys point is determined by what kind of reward you want to redeem. So, here's how to work it out for other rewards.
(Value of the reward in dollars / the points needed) x 1,000 = Value of the item per 1,000 points.
Let's use a real life example from the Flybuys rewards store.
Breville Cafe Venezia Espresso Machine (BES250)
Learn more about calculating the value of rewards.
Here are some examples of the value you can get with different rewards from Flybuys based on rewards available in the Flybuys rewards store (verified September 2021).
| Reward | Points needed | Reward value in dollars | Value per 1,000 points |
|---|---|---|---|
| Westinghouse 3.5L Slow Cooker Black | 12,727 | $45 | $3.53 |
| UE MEGABOOM 3 Portable Bluetooth Speaker | 57,143 | $165 | $2.88 |
| Dyson purifier cool™ | 163,100 | $799 | $4.80 |
| Flight between Melbourne and Sydney | 8,500+$28.44* | $79 | $5.94 |
| Flight between Adelaide and Gold Coast | 11,800 +$38.34* | $165 | $10.90 |
*Velocity points.
Keep in mind 1 Velocity point is worth 2 Flybuys points. As you can see in the examples above, converting your Flybuys points to Velocity points to put towards flights has one of the highest values per 1,000 points.
You can redeem a Virgin Australia flight for as few as 15,600 points, plus taxes. That's already fewer points than the Bluetooth speaker!
Reward flights points prices are calculated by distance in miles; longer flights cost more points.
15,600 Flybuys points (7,800 Velocity points) could land you a flight from the Gold Coast to Sydney or from Adelaide to Melbourne.
| Destination | Velocity Points required for a one-way flight | Flybuys Points required for a one-way flight |
|---|---|---|
| Alice Springs | 11,800 | 23,600 |
| Brisbane | 11,800 | 23,600 |
| Cairns | Not available | Not available |
| Darwin | 17,800 | 35,600 |
| Gold Coast | 11,800 | 23,600 |
| Melbourne | 7,800 | 15,600 |
| Perth | 17,800 | 35,600 |
| Sydney | 11,800 | 23,600 |
| Destination | Velocity Points required for a one-way flight | Flybuys Points required for a one-way flight |
|---|---|---|
| Alice Springs | 17,800 | 35,600 |
| Adelaide | 11,800 | 23,600 |
| Cairns | 11,800 | 23,600 |
| Darwin | 17,800 | 35,600 |
| Gold Coast | Not available | Not available |
| Melbourne | 11,800 | 23,600 |
| Perth | 17,800 | 35,600 |
| Sydney | 7,800 | 15,600 |
| Destination | Velocity Points required for a one-way flight | Flybuys Points required for a one-way flight |
|---|---|---|
| Adelaide | 7,800 | 15,600 |
| Alice Springs | Not available | Not available |
| Brisbane | 11,800 | 23,600 |
| Cairns | 17,800 | 35,600 |
| Darwin | 17,800 | 35,600 |
| Gold Coast | 11,800 | 23,600 |
| Perth | 17,800 | 35,600 |
| Sydney | 7,800 | 15,600 |
| Destination | Velocity Points required for a one-way flight | Flybuys Points required for a one-way flight |
|---|---|---|
| Adelaide | 17,800 | 35,600 |
| Alice Springs | 17,800 | 35,600 |
| Brisbane | 17,800 | 35,600 |
| Cairns | Not available | Not available |
| Darwin | 17,800 | 35,600 |
| Gold Coast | 17,800 | 35,600 |
| Melbourne | 17,800 | 35,600 |
| Sydney | 17,800 | 35,600 |
| Destination | Velocity Points required for a one-way flight | Flybuys Points required for a one-way flight |
|---|---|---|
| Adelaide | 11,800 | 23,600 |
| Alice Springs | Not available | Not available |
| Brisbane | 7,800 | 15,600 |
| Cairns | 17,800 | 35,600 |
| Darwin | 17,800 | 35,600 |
| Gold Coast | 7,800 | 15,600 |
| Melbourne | 7,800 | 15,600 |
| Perth | 17,800 | 35,600 |
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Yes. Flybuys points will expire if you don't collect or redeem them at least once a year. If you don't earn or redeem any points on your account for a period of 12 consecutive months, then your points will automatically expire and your membership may be terminated.
You can see your Flybuys points balance and manage your account via the Flybuys website or by calling the customer service team on 13 11 16 Monday to Friday 9am-7pm AEST.
Flybuys offers a type of family or household points pooling by allowing you to add up to 9 household members to your account. You can invite people to join by logging in to your account and sharing your invitation code.
Once they have accepted the invitation and signed up, everyone linked to the account will be able to earn and redeem Flybuys points. Note that you can only have 3 pending invitations at a time, so if you want to add the maximum 9 members to an account, you won't be able to invite them all at once.
As another option, if you're intending to collect Flybuys to transfer into Velocity points you can also pool them with family members.
Forget to swipe your Flybuys card at Coles? You can earn points on previous purchases.
Just return to the same store within 7 days of making the purchase. You'll need to provide your receipt and Flybuys card.
For other partners, call the Flybuys service centre on 13 11 16 during operating hours.
No, you can't buy extra Flybuys points. If your main goal is to transfer your points to Velocity then you might want to consider buying more Velocity points.
No. Flybuys occasionally trials offers for selected members. You can log in to your Flybuys account to view offers available to you. Alternatively, signing up for emails from Flybuys will allow you to receive offers directly to your inbox.
From 2018 to 2020, Coles (which owns Flybuys) was testing out a new subscription service called Flybuys max.
Run as an experiment in late 2020, Coles emailed existing customers to say the scheme was being discontinued. However, it's possible that a similar model will be reintroduced in the future. Here's what we learned about Flybuys max during its life:
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How come it says that you get 1 point for every $1 with AGL but I only get 1 point for every $2 spent
Hi Debbie,
Thanks for reaching out.
AGL has 2 flybuys offers. One lets you earn 1 point fo $1 and the other is 1 point for $2.
AGL energy plan flybuys points 1 for $1 offer
This is available to flybuys members who are eligible AGL customers and have successfully registered for and remain on eBilling with AGL. You must also be set up on AGL Energy Online.
AGL energy plan flybuys points 1 for $2 offer
This is for flybuys members that have linked their AGL and flybuys accounts but are not validly registered for eBilling or AGL Energy Online.
More information in this can be found on AGL website.
Cheers,
Anndy
Is there an expiry date on the Flybuy Dollars after we have redeemed it?
Hi CP,
Thanks for your question.
Flybuys dollars and points will expire if you fail to earn or redeem points for 12 consecutive months.
Cheers,
Anndy
Hi,
I have redeemed the points into Flybuy dollars but do I have to spend the Flybuy dollars within 12 months?
Thanks.
Hello CP,
Thanks for your question.
Flybuys points and dollars will expire if you fail to earn or redeem points for 12 consecutive months.
Regards,
Chester
I bought a Fitbit blaze which proved faulty so I returned it immediately to the sender address and asked for refund. Fitbit are refusing to acknowledge receipt of the returned Fitbit and are stalling on returning the purchase price. I am now reluctant to ever buy anything again through flybuys because it is too time-consuming when things go wrong.
Hi George,
We’re sorry to hear about the negative experience you’ve had redeeming your flybuys.
Just to confirm, though, you have come through to finder.com.au, not flybuys. As such, if you were unable to get a helpful response from Fitbit, it might be best to get in contact with flybuys on 13 11 16 to see if there’s anything they can do to help get your refund.
Cheers,
Sally
Can I link my husband’s flybuy card and mine to one Velocity Account?
Hi Nifti.
Thank you for your inquiry.
You and your husband can convert your flybuys points to Velocity Points then you can combine both of your Velocity Points within the same account. It’s called family pooling. Please feel free to read more about the Velocity Frequent Flyer program.
Cheers,
Jason
Hi
I need to earn 3000 tier miles by Nov 14th so I can reach Gold Status with Etihad. Can you suggest how I can do this ? I have a Coles Fly by card but I don’t think I can spend that much in Coles. If I applied for a NAB credit card (Coles ) and spend a substantial amount on this card would this work ? Would I earn Tier point with Etihad.
Thanks
Hi Valerie,
Thanks for your question.
You can only transfer your flybuys points to Etihad Guest Miles at a rate of 10,000 flybuys points to 4,000 Etihad Guest Miles. As the NAB flybuys Rewards credit card has an earn rate of 1 flybuys points per $1 spent, you’d need to spend $10,000 to earn the minimum 10,000 flybuys points you’d need to be able to transfer them to 4,000 Etihad Guest miles.
Obviously, $10,000 is a lot to spend in just over two weeks and remember that you’d need to repay everything you charged. If you’re unable to repay the amount before the statement period ends, the amount would start collecting interest and the debt you would accrue could easily outweigh the benefit of securing a Gold Status with Etihad.
I hope this has helped.
Cheers,
Sally
When I transfer 10k flybuys for 4k Etihad miles, are they TIER miles (work towards gold status) or ordinary miles that I am purchasing?
Hi Ijj,
Thanks for your question.
When you transfer your flybuys to your Etihad FF account, they will just be considered as regular miles that are added to your account.
Are you looking for ways to upgrade your membership tier of your Etihad membership from Silver to Gold? If so, you can advance from one tier to another only if you earn the required number of Tier Miles or Tier Segments within a rolling 12 month period.
– Etihad Guest Silver – 25,000 Tier Miles or 20 Tier Segments
– Etihad Guest Gold – 50,000 Tier Miles or 40 Tier Segments
– Etihad Guest Platinum – 125,000 Tier Miles or 60 Tier Segments
After you have gained the next level, you will need to maintain a given tier level. You have to earn a designated number of Tier Miles within a qualifying year, from 1 January to 31 December of your renewal period. The following details the number of Tier Miles or Tier Segments needed to renew the tier level.
– Etihad Guest Silver – 20,000 Tier Miles or 15 Tier Segments
– Etihad Guest Gold – 40,000 Tier Miles or 30 Tier Segments
– Etihad Guest Platinum – 125,000 Tier Miles or 60 Tier Segments
If you fail to earn the required number of Tier Miles or Tier Segments, you will be downgraded to the next lower tier level.
Hope this has answered your question, please feel free to let us know if otherwise.
Cheers,
May