Flybuys rewards program guide

Flybuys is one of Australia's largest loyalty programs with over 9 million members as of mid-2023. It rewards you with Flybuys points when you shop at partnered retailers including Coles, Kmart, Target and Bunnings Warehouse. You can also earn Flybuys points per $1 spent with a Coles Rewards credit card.

Once you've collected enough points you can start spending them on a range of rewards and perks including:

• Money off your shop. Get $10 off your shop at Coles and other partnered stores for every 2,000 Flybuys points you redeem.
• Velocity Points. Boost your frequent flyer point balance by transferring 1,000 Flybuys points to 500 Velocity Points.
• Travel and experiences. Redeem points for flights, hotels and travel with Flybuys Travel.
• Items in the Flybuys Rewards store. Spend Flybuys points on everything from home and garden supplies to fashion accessories and electronics.

How do I join Flybuys?

Joining Flybuys is free through the Flybuys website when you fill in a simple form. Anyone over the age of 16 can join.

Earning points

Shop with partnered brands and retailers

You'll earn points as you spend by scanning your Flybuys card at the checkout in-store or entering your membership details when you're shopping online. Compare some of the partnered brands and how many points you'll earn per $1 on eligible spending in the table.

Retailer	Points earned	Where can you earn points
Coles	1 point per $1	In store and online
Bunnings Warehouse	1 point per $1	In store and online
Coles Personal Loans	1 extra point per $1 spent (up to 1,000 extra points monthly)	Online
Discovery Parks and Gday Parks	5 points per $1 (for eligible G'day Rewards members with linked accounts)	Online, by phone and in park
Kmart	1 point per $1	In store and online
Liquorland	1 point per $1	In store and online (excluding via Liquorland Warehouse and Uber Eats)
mycar	1 point per $1	In store
Officeworks	1 point per $1	In store and online
Shell Reddy Express	1 point per $2	In store
Target	1 point per $1	In store and online

Shop using a rewards credit card

Coles offers credit cards that let you collect Flybuys points. With a linked credit card, you'll earn points for each $1 you spend on eligible purchases.

Coles credit cards also come with your Flybuys membership barcode and details on the back of the card, so you can scan it when you're shopping with Flybuys partners to earn points through your credit card and your Flybuys account. You can also earn Flybuys points with a Coles personal loan.

Coles credit card earn rates

• Coles Rewards Mastercard. 1 Flybuys points per $1 spent on eligible transactions up to $3,000 per statement period ( point per $1 up to $8,000 per statement period).
• Coles No Annual Fee Mastercard. 1 Flybuys point per $2 spent on eligible purchases up to $5,000 per statement period.
• Coles Low Rate Mastercard. 1 Flybuys point per $2 spent at Coles Supermarkets.

Compare credit cards that earn Flybuys points

These cards earn Flybuys points directly or points that can be exchanged for Flybuys.

Redeeming points

The Flybuys rewards program offers a wide range of ways to use your points, with redemptions starting from 2,000 points. Follow the steps below to redeem your points.

Lots of rewards can be redeemed with Points + Pay which lets you pay for part of an item with points and part with cash.

Shopping

• Money off your shop. You can redeem 2,000 Flybuys points for 10 Flybuys Dollars which you can use to get money off your shop at the following partners:
  • Coles supermarkets
  • Reddy Express (including on fuel)
  • Kmart
  • Target
  • Liquorland
  • Officeworks
  • mycar
• Gift cards. Use your points to buy gift cards for brands including Bunnings Warehouse, Coles, Target, Kmart, Officeworks, BCF, Supercheap Auto and rebel. Redeem a $50 gift card for 10,000 Flybuys points and a $100 gift card for 20,000 Flybuys points.

Velocity Frequent Flyer

The Flybuys and Velocity partnership allows you to transfer Flybuys points to the Velocity Frequent Flyer program, with 1,000 Flybuys equal to 500 Velocity Points. To transfer Flybuys to Velocity, you need to link your accounts via the Flybuys website.

There are 2 ways to transfer points:

• One-off transfers starting with a minimum of 1,000 Flybuys points.
• Set up Auto Transfer which will automatically convert your Flybuys points to Velocity points every time you reach 1,000 Flybuys points.

You'll also get 1 Velocity Status Credit for every $100 you spend at Coles and Liquorland, which can help you achieve a higher membership level in the frequent flyer program. The number of Status Credits you can earn is capped at 10 per month.

Retail items

Use your Flybuys points to shop and buy products across the following categories:

• Fashion and accessories. This includes bags, wallets, hair care and grooming, sunglasses and eyewear as well as watches and jewellery.
• Home and garden. Use your Flybuys to upgrade your home with appliances, barbeque and gardening tools, bed and bath items, dining and cookware.
• Technology. Tech rewards include phones, computers, tablets, headphones and speakers with brands including Apple, Panasonic and Sony.
• Travel and fun. Options include suitcases, travel bags and packing cubes.
• Lifestyle. Treat yourself to beer, wine or spirits, books and magazines, camping and outdoor accessories and more.

How much are Flybuys points worth?

If you redeem points for Flybuys Dollars, 1 point is worth 0.5 cents. So a minimum of 2,000 points equals $10 value.

But different rewards have different values. This means value of a Flybuys point is determined by what kind of reward you want to redeem. So, here's how to work it out for other rewards.

(Value of the reward in dollars / the points needed) x 1,000 = Value of the item per 1,000 points.

How many Flybuys points do I need for a free flight from Virgin Australia?

Keep in mind 1 Velocity point is worth 2 Flybuys points. Converting your Flybuys points to Velocity points to put towards flights has one of the highest values per 1,000 points.

You can redeem a Virgin Australia flight from 15,600 points, plus taxes.

Reward flights points prices are calculated by distance in miles; longer flights cost more points.

Frequently asked questions

• Do Flybuys points expire?

  Yes. Flybuys points will expire if you don't collect or redeem them at least once a year. If you don't earn or redeem any points on your account for a period of 12 consecutive months, then your points will automatically expire and your membership may be terminated.

  You can see your Flybuys points balance and manage your account via the Flybuys website or by calling the customer service team on 13 11 16 Monday to Friday 9am-7pm AEST.

• Does Flybuys offer family points pooling?

  Flybuys offers a type of family or household points pooling by allowing you to add up to 9 household members to your account. You can invite people to join by logging in to your account and sharing your invitation code.

  Once they have accepted the invitation and signed up, everyone linked to the account will be able to earn and redeem Flybuys points. Note that you can only have 3 pending invitations at a time, so if you want to add the maximum 9 members to an account, you won't be able to invite them all at once.

  As another option, if you're intending to collect Flybuys to transfer into Velocity points you can also pool them with family members.

• How can I claim missing Flybuys points?

  Forget to swipe your Flybuys card at Coles? You can earn points on previous purchases.

  Just return to the same store within 7 days of making the purchase. You'll need to provide your receipt and Flybuys card.

  For other partners, call the Flybuys service centre on 13 11 16 during operating hours.

• Can you buy extra Flybuys points?

  No, you can't buy extra Flybuys points. If your main goal is to transfer your points to Velocity then you might want to consider buying more Velocity points.

• Do all Flybuys members get the same offers?

  No. Flybuys occasionally trials offers for selected members. You can log in to your Flybuys account to view offers available to you. Alternatively, signing up for emails from Flybuys will allow you to receive offers directly to your inbox.

• What was Flybuys max?

  From 2018 to 2020, Coles (which owns Flybuys) was testing out a new subscription service called Flybuys max.

  Run as an experiment in late 2020, Coles emailed existing customers to say the scheme was being discontinued. However, it's possible that a similar model will be reintroduced in the future.