Flybuys is one of Australia's largest loyalty programs with over 9 million members as of mid-2023. It rewards you with Flybuys points when you shop at partnered retailers including Coles, Kmart, Target and Bunnings Warehouse. You can also earn Flybuys points per $1 spent with a Coles Rewards credit card.
Once you've collected enough points you can start spending them on a range of rewards and perks including:
Joining Flybuys is free through the Flybuys website when you fill in a simple form. Anyone over the age of 16 can join.
You can get a temporary membership card at participating stores. They're usually at the checkout and you can earn points straight away by scanning one. Just remember to go to the Flybuys website to complete your membership. You'll be prompted to enter your temporary card's details and then Flybuys will send you your card.
"I've never gone out of my way to acquire Flybuys Points. However, since I grocery shop at Coles due to proximity, it's automatically become a thing. I don't think about maximising my points by spending more, that seems to work out to poor value for money. However, I will activate offers to boost my balance especially if I know I'll be doing a big shop. I'm also a frequent traveller collecting Velocity Points. The Flybuys and Velocity partnership then works in my favour. "
You'll earn points as you spend by scanning your Flybuys card at the checkout in-store or entering your membership details when you're shopping online. Compare some of the partnered brands and how many points you'll earn per $1 on eligible spending in the table.
| Retailer | Points earned | Where can you earn points |
|---|---|---|
| Bunnings Warehouse | 1 point per $1 | In store and online |
| Catch.com.au | 1 point per $2 | Online |
| Coles | 1 point per $1 | In store and online |
| Coles Personal Loans | 1 extra point per $1 spent (up to 1,000 extra points monthly) | Online |
| Discovery Parks and Gday Parks | 2 points per $1 | Online |
| First Choice Liquor | 1 point per $1 | In store and online (excluding via Uber Eats) |
| First Choice Liquor Market | 1 point per $1 | In store and online (excluding via Uber Eats) |
| Flybuys travel | 1 point per $1 | Online |
| Kmart | 1 point per $1 | In store and online |
| Liquorland | 1 point per $1 | In store and online (excluding via Liquorland Warehouse and Uber Eats) |
| mycar | 1 point per $1 | In store |
| Officeworks | 1 point per $1 | In store and online |
| Shell Reddy Express | 1 point per $2 | In store |
| Target | 1 point per $1 | In store and online |
Coles have credit cards that let you collect Flybuys points. With a linked credit card, you'll earn points for each $1 you spend on eligible purchases.
Coles credit cards also come with your Flybuys membership barcode and details on the back of the card, so you can scan it when you're shopping with Flybuys partners to earn points through your credit card and your Flybuys account. You can also earn Flybuys points with a Coles personal loan.
Coles credit card earn rates
These cards earn Flybuys points directly or points that can be exchanged for Flybuys.
We currently don't have that product, but here are others to consider:
How we picked theseIf you want to earn Flybuys points on your insurance, energy or phone or other bills, here are some of your options:
| Company | Flybuys points earned |
|---|---|
| Coles Insurance (comprehensive car, home or landlord policies) | 1 extra point per $1 spent at Coles supermarkets. Maximum 1,000 extra points per policy per month. |
| HCF health insurance | Ongoing offer: Earn between 14,000 and 130,000 points based on your annual premium:
|
| mycar | 1 point per $1 spent. |
| Optus | Receive bonus Flybuys points with eligible plans listed on the Optus website.
|
| Kleenheat | 1 point per $1 |
Yes. If you've shopped at Coles, just return to the same store within 7 days of making a purchase and provide your receipt and Flybuys card. A customer service representative will add the points to your account. For other partners, call the Flybuys service centre on 13 11 16 Monday to Friday 9am-7pm AEST. Limitations apply.
OnePass is a shopping membership program that costs $4 a month and offers access to benefits like free shipping and exclusive sales with partnered stores.
It also offers 5 Flybuys points per $1 on eligible spending at Kmart, Target, Bunnings Warehouse and Officeworks in-store and 2 points per $1 at Catch.com.au when you link your OnePass and Flybuys accounts.
The Flybuys rewards program offers a wide range of ways to use your points, with redemptions starting from 2,000 points. Follow the steps below to redeem your points.
Lots of rewards can be redeemed with Points + Pay which lets you pay for part of an item with points and part with cash.
The Flybuys and Velocity partnership allows you to transfer Flybuys points to the Velocity Frequent Flyer program, with 1,000 Flybuys equal to 500 Velocity Points. To transfer Flybuys to Velocity, you need to link your accounts via the Flybuys website.
There are 2 ways to transfer points:
You'll also get 1 Velocity Status Credit for every $100 you spend at Coles, First Choice Liquor and Liquorland, which can help you achieve a higher membership level in the frequent flyer program. The number of Status Credits you can earn is capped at 10 per month.
You can use Flybuys points for a variety of travel rewards with Flybuys Travel. Use your points to book flights, hotels and travel packages through Flybuys Travel. Rewards start at 2,000 points.
Use your Flybuys points to shop and buy products across the following categories:
If you redeem points for Flybuys Dollars, 1 point is worth 0.5 cents. So a minimum of 2,000 points equals $10 value.
But different rewards have different values. This means value of a Flybuys point is determined by what kind of reward you want to redeem. So, here's how to work it out for other rewards.
(Value of the reward in dollars / the points needed) x 1,000 = Value of the item per 1,000 points.
Let's use a real life example from the Flybuys rewards store.
Breville Cafe Venezia Espresso Machine (BES250)
Learn more about calculating the value of rewards.
Here are some examples of the value you can get with different rewards from Flybuys based on rewards available in the Flybuys rewards store (verified September 2021).
| Reward | Points needed | Reward value in dollars | Value per 1,000 points |
|---|---|---|---|
| Westinghouse 3.5L Slow Cooker Black | 12,727 | $45 | $3.53 |
| UE MEGABOOM 3 Portable Bluetooth Speaker | 57,143 | $165 | $2.88 |
| Dyson purifier cool™ | 163,100 | $799 | $4.80 |
| Flight between Melbourne and Sydney | 8,500+$28.44* | $79 | $5.94 |
| Flight between Adelaide and Gold Coast | 11,800 +$38.34* | $165 | $10.90 |
*Velocity points.
Keep in mind 1 Velocity point is worth 2 Flybuys points. As you can see in the examples above, converting your Flybuys points to Velocity points to put towards flights has one of the highest values per 1,000 points.
You can redeem a Virgin Australia flight for as few as 15,600 points, plus taxes. That's already fewer points than the Bluetooth speaker!
Reward flights points prices are calculated by distance in miles; longer flights cost more points.
15,600 Flybuys points (7,800 Velocity points) could land you a flight from the Gold Coast to Sydney or from Adelaide to Melbourne.
| Destination | Velocity Points required for a one-way flight | Flybuys Points required for a one-way flight |
|---|---|---|
| Alice Springs | 11,800 | 23,600 |
| Brisbane | 11,800 | 23,600 |
| Cairns | Not available | Not available |
| Darwin | 17,800 | 35,600 |
| Gold Coast | 11,800 | 23,600 |
| Melbourne | 7,800 | 15,600 |
| Perth | 17,800 | 35,600 |
| Sydney | 11,800 | 23,600 |
| Destination | Velocity Points required for a one-way flight | Flybuys Points required for a one-way flight |
|---|---|---|
| Alice Springs | 17,800 | 35,600 |
| Adelaide | 11,800 | 23,600 |
| Cairns | 11,800 | 23,600 |
| Darwin | 17,800 | 35,600 |
| Gold Coast | Not available | Not available |
| Melbourne | 11,800 | 23,600 |
| Perth | 17,800 | 35,600 |
| Sydney | 7,800 | 15,600 |
| Destination | Velocity Points required for a one-way flight | Flybuys Points required for a one-way flight |
|---|---|---|
| Adelaide | 7,800 | 15,600 |
| Alice Springs | Not available | Not available |
| Brisbane | 11,800 | 23,600 |
| Cairns | 17,800 | 35,600 |
| Darwin | 17,800 | 35,600 |
| Gold Coast | 11,800 | 23,600 |
| Perth | 17,800 | 35,600 |
| Sydney | 7,800 | 15,600 |
| Destination | Velocity Points required for a one-way flight | Flybuys Points required for a one-way flight |
|---|---|---|
| Adelaide | 17,800 | 35,600 |
| Alice Springs | 17,800 | 35,600 |
| Brisbane | 17,800 | 35,600 |
| Cairns | Not available | Not available |
| Darwin | 17,800 | 35,600 |
| Gold Coast | 17,800 | 35,600 |
| Melbourne | 17,800 | 35,600 |
| Sydney | 17,800 | 35,600 |
| Destination | Velocity Points required for a one-way flight | Flybuys Points required for a one-way flight |
|---|---|---|
| Adelaide | 11,800 | 23,600 |
| Alice Springs | Not available | Not available |
| Brisbane | 7,800 | 15,600 |
| Cairns | 17,800 | 35,600 |
| Darwin | 17,800 | 35,600 |
| Gold Coast | 7,800 | 15,600 |
| Melbourne | 7,800 | 15,600 |
| Perth | 17,800 | 35,600 |
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Yes. Flybuys points will expire if you don't collect or redeem them at least once a year. If you don't earn or redeem any points on your account for a period of 12 consecutive months, then your points will automatically expire and your membership may be terminated.
You can see your Flybuys points balance and manage your account via the Flybuys website or by calling the customer service team on 13 11 16 Monday to Friday 9am-7pm AEST.
Flybuys offers a type of family or household points pooling by allowing you to add up to 9 household members to your account. You can invite people to join by logging in to your account and sharing your invitation code.
Once they have accepted the invitation and signed up, everyone linked to the account will be able to earn and redeem Flybuys points. Note that you can only have 3 pending invitations at a time, so if you want to add the maximum 9 members to an account, you won't be able to invite them all at once.
As another option, if you're intending to collect Flybuys to transfer into Velocity points you can also pool them with family members.
Forget to swipe your Flybuys card at Coles? You can earn points on previous purchases.
Just return to the same store within 7 days of making the purchase. You'll need to provide your receipt and Flybuys card.
For other partners, call the Flybuys service centre on 13 11 16 during operating hours.
No, you can't buy extra Flybuys points. If your main goal is to transfer your points to Velocity then you might want to consider buying more Velocity points.
No. Flybuys occasionally trials offers for selected members. You can log in to your Flybuys account to view offers available to you. Alternatively, signing up for emails from Flybuys will allow you to receive offers directly to your inbox.
From 2018 to 2020, Coles (which owns Flybuys) was testing out a new subscription service called Flybuys max.
Run as an experiment in late 2020, Coles emailed existing customers to say the scheme was being discontinued. However, it's possible that a similar model will be reintroduced in the future. Here's what we learned about Flybuys max during its life:
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I transferred points to cash for shopping but when I go to Coles they say I have no credit on my flybuys card is their a reason for that
Hi Graham,
Thanks for your inquiry. Please note that we are not affiliated with flybuys or any company we feature on our site and so we can only offer you general advice.
You can redeem flybuys for cash off your shop at program partners including Coles, Kmart, Liquorland, First Choice Liquor and Target. In terms of point value, this reward has one of the highest rates, with 2,000 points equalling $10 worth of flybuys Dollars (or 1 point equalling 0.5 cents).
Please follow this procedure.
1. Sign in to your account at flybuys.com.au
2. From the main menu choose “Rewards”, then “Money off shop”, then select “flybuys Dollars” and “Get it Now”.
3. Complete the required information, and set up a 4-digit PIN.
4. Select how many points you want to exchange for flybuys Dollars.
5. Choose “Redeem now” and the flybuys Dollars you requested will be loaded onto your flybuys card.
Once you have redeemed your points for flybuys Dollars, swipe your flybuys card and enter your PIN at the checkout when paying for your items to receive cash off your shop.
Please contact flybuys directly for further assistance if issue still occurs.
I hope this information has helped.
Cheers,
Rench
Please confirm that provided I continue to earn points, my accumulated flybuys points from years ago will never expire nor will I lose them.
Thanks
Hi Melissa,
Thank you for your inquiry.
Points don’t expire as long as you collect or redeem them at least once a year. If you don’t earn or redeem any points on your account for a period of 12 consecutive months, then your points will automatically expire and your membership may be terminated.
I hope this information has helped.
Cheers,
Harold
I’m waiting I’m waiting on a new card, can I use my additional card holders card to use my fly buys dollars? Will it have the same pin as mine?
Hi Emma,
Thank you for contacting finder. We are a comparison website and general information service, we’re more than happy to offer general advice.
Usually, for security purposes, each cardholder has a different PIN. I would suggest contacting your bank to verify or to see if they can expedite the processing of the new card.
I hope this helps.
Cheers,
Danielle
On 13/8/17 I bought petrol totaling $56.25 at The Coles Express at 107 Great Ocean Rd Anglesea. I forgot to swipe my flybuys card. Can I still get the reward points now?
Hi Lynne,
Thank you for your inquiry.
Just return to the same store within seven days of your purchase with your receipt and flybuys card so a customer service member can add the points to your account. For spending with other partners, contact the flybuys service centre on 13 1116 Monday to Friday 9am-7pm AEST. Please note limitations apply.
I hope this information has helped.
Cheers,
Harold
I recently redeemed 2000 points for $10 “flybuy dollars” I thought it applied to Coles supermarkets but the points have not come through. What do “flybuy dollars” entitle you to and secondly if not Coles supermarkets how do I change it to the supermarket
Hi Lynette,
Thank you for your inquiry.
You’re flyby loyalty points can be used in coles supermarket and allows you to earn and redeem points for spending in a range of categories including grocery shopping, general retail, travel, petrol, insurance and banking. You can redeem flybuys for cash off your shop at program partners including Coles, Kmart, Liquorland, First Choice Liquor and Target. In terms of point value, this reward has one of the highest rates, with 2,000 points equalling $10 worth of flybuys Dollars (or 1 point equalling 0.5 cents).
Please follow this procedure.
1. Sign in to your account at flybuys.com.au
2. From the main menu choose “Rewards”, then “Money off shop”, then select “flybuys Dollars” and “Get it Now”.
3. Complete the required information, and set up a 4-digit PIN.
4. Select how many points you want to exchange for flybuys Dollars.
5. Choose “Redeem now” and the flybuys Dollars you requested will be loaded onto your flybuys card.
Once you have redeemed your points for flybuys Dollars, swipe your flybuys card and enter your PIN at the checkout when paying for your items to receive cash off your shop.
Should you still encounter the same issue please call the flybuys service centre on 13 1116 Monday to Friday 9am-7pm AEST
I hope this information has helped.
Cheers,
Harold