Flybuys is one of Australia's largest loyalty programs with over 9 million members as of mid-2023. It rewards you with Flybuys points when you shop at partnered retailers including Coles, Kmart, Target and Bunnings Warehouse. You can also earn Flybuys points per $1 spent with a Coles Rewards credit card.
Once you've collected enough points you can start spending them on a range of rewards and perks including:
Joining Flybuys is free through the Flybuys website when you fill in a simple form. Anyone over the age of 16 can join.
You can get a temporary membership card at participating stores. They're usually at the checkout and you can earn points straight away by scanning one. Just remember to go to the Flybuys website to complete your membership. You'll be prompted to enter your temporary card's details and then Flybuys will send you your card.
"I've never gone out of my way to acquire Flybuys Points. However, since I grocery shop at Coles due to proximity, it's automatically become a thing. I don't think about maximising my points by spending more, that seems to work out to poor value for money. However, I will activate offers to boost my balance especially if I know I'll be doing a big shop. I'm also a frequent traveller collecting Velocity Points. The Flybuys and Velocity partnership then works in my favour. "
You'll earn points as you spend by scanning your Flybuys card at the checkout in-store or entering your membership details when you're shopping online. Compare some of the partnered brands and how many points you'll earn per $1 on eligible spending in the table.
| Retailer | Points earned | Where can you earn points |
|---|---|---|
| Bunnings Warehouse | 1 point per $1 | In store and online |
| Catch.com.au | 1 point per $2 | Online |
| Coles | 1 point per $1 | In store and online |
| Coles Personal Loans | 1 extra point per $1 spent (up to 1,000 extra points monthly) | Online |
| Discovery Parks and Gday Parks | 2 points per $1 | Online |
| First Choice Liquor | 1 point per $1 | In store and online (excluding via Uber Eats) |
| First Choice Liquor Market | 1 point per $1 | In store and online (excluding via Uber Eats) |
| Flybuys travel | 1 point per $1 | Online |
| Kmart | 1 point per $1 | In store and online |
| Liquorland | 1 point per $1 | In store and online (excluding via Liquorland Warehouse and Uber Eats) |
| mycar | 1 point per $1 | In store |
| Officeworks | 1 point per $1 | In store and online |
| Shell Reddy Express | 1 point per $2 | In store |
| Target | 1 point per $1 | In store and online |
Coles have credit cards that let you collect Flybuys points. With a linked credit card, you'll earn points for each $1 you spend on eligible purchases.
Coles credit cards also come with your Flybuys membership barcode and details on the back of the card, so you can scan it when you're shopping with Flybuys partners to earn points through your credit card and your Flybuys account. You can also earn Flybuys points with a Coles personal loan.
Coles credit card earn rates
These cards earn Flybuys points directly or points that can be exchanged for Flybuys.
We currently don't have that product, but here are others to consider:
How we picked theseIf you want to earn Flybuys points on your insurance, energy or phone or other bills, here are some of your options:
| Company | Flybuys points earned |
|---|---|
| Coles Insurance (comprehensive car, home or landlord policies) | 1 extra point per $1 spent at Coles supermarkets. Maximum 1,000 extra points per policy per month. |
| HCF health insurance | Ongoing offer: Earn between 14,000 and 130,000 points based on your annual premium:
|
| mycar | 1 point per $1 spent. |
| Optus | Receive bonus Flybuys points with eligible plans listed on the Optus website.
|
| Kleenheat | 1 point per $1 |
Yes. If you've shopped at Coles, just return to the same store within 7 days of making a purchase and provide your receipt and Flybuys card. A customer service representative will add the points to your account. For other partners, call the Flybuys service centre on 13 11 16 Monday to Friday 9am-7pm AEST. Limitations apply.
OnePass is a shopping membership program that costs $4 a month and offers access to benefits like free shipping and exclusive sales with partnered stores.
It also offers 5 Flybuys points per $1 on eligible spending at Kmart, Target, Bunnings Warehouse and Officeworks in-store and 2 points per $1 at Catch.com.au when you link your OnePass and Flybuys accounts.
The Flybuys rewards program offers a wide range of ways to use your points, with redemptions starting from 2,000 points. Follow the steps below to redeem your points.
Lots of rewards can be redeemed with Points + Pay which lets you pay for part of an item with points and part with cash.
The Flybuys and Velocity partnership allows you to transfer Flybuys points to the Velocity Frequent Flyer program, with 1,000 Flybuys equal to 500 Velocity Points. To transfer Flybuys to Velocity, you need to link your accounts via the Flybuys website.
There are 2 ways to transfer points:
You'll also get 1 Velocity Status Credit for every $100 you spend at Coles, First Choice Liquor and Liquorland, which can help you achieve a higher membership level in the frequent flyer program. The number of Status Credits you can earn is capped at 10 per month.
You can use Flybuys points for a variety of travel rewards with Flybuys Travel. Use your points to book flights, hotels and travel packages through Flybuys Travel. Rewards start at 2,000 points.
Use your Flybuys points to shop and buy products across the following categories:
If you redeem points for Flybuys Dollars, 1 point is worth 0.5 cents. So a minimum of 2,000 points equals $10 value.
But different rewards have different values. This means value of a Flybuys point is determined by what kind of reward you want to redeem. So, here's how to work it out for other rewards.
(Value of the reward in dollars / the points needed) x 1,000 = Value of the item per 1,000 points.
Let's use a real life example from the Flybuys rewards store.
Breville Cafe Venezia Espresso Machine (BES250)
Learn more about calculating the value of rewards.
Here are some examples of the value you can get with different rewards from Flybuys based on rewards available in the Flybuys rewards store (verified September 2021).
| Reward | Points needed | Reward value in dollars | Value per 1,000 points |
|---|---|---|---|
| Westinghouse 3.5L Slow Cooker Black | 12,727 | $45 | $3.53 |
| UE MEGABOOM 3 Portable Bluetooth Speaker | 57,143 | $165 | $2.88 |
| Dyson purifier cool™ | 163,100 | $799 | $4.80 |
| Flight between Melbourne and Sydney | 8,500+$28.44* | $79 | $5.94 |
| Flight between Adelaide and Gold Coast | 11,800 +$38.34* | $165 | $10.90 |
*Velocity points.
Keep in mind 1 Velocity point is worth 2 Flybuys points. As you can see in the examples above, converting your Flybuys points to Velocity points to put towards flights has one of the highest values per 1,000 points.
You can redeem a Virgin Australia flight for as few as 15,600 points, plus taxes. That's already fewer points than the Bluetooth speaker!
Reward flights points prices are calculated by distance in miles; longer flights cost more points.
15,600 Flybuys points (7,800 Velocity points) could land you a flight from the Gold Coast to Sydney or from Adelaide to Melbourne.
| Destination | Velocity Points required for a one-way flight | Flybuys Points required for a one-way flight |
|---|---|---|
| Alice Springs | 11,800 | 23,600 |
| Brisbane | 11,800 | 23,600 |
| Cairns | Not available | Not available |
| Darwin | 17,800 | 35,600 |
| Gold Coast | 11,800 | 23,600 |
| Melbourne | 7,800 | 15,600 |
| Perth | 17,800 | 35,600 |
| Sydney | 11,800 | 23,600 |
| Destination | Velocity Points required for a one-way flight | Flybuys Points required for a one-way flight |
|---|---|---|
| Alice Springs | 17,800 | 35,600 |
| Adelaide | 11,800 | 23,600 |
| Cairns | 11,800 | 23,600 |
| Darwin | 17,800 | 35,600 |
| Gold Coast | Not available | Not available |
| Melbourne | 11,800 | 23,600 |
| Perth | 17,800 | 35,600 |
| Sydney | 7,800 | 15,600 |
| Destination | Velocity Points required for a one-way flight | Flybuys Points required for a one-way flight |
|---|---|---|
| Adelaide | 7,800 | 15,600 |
| Alice Springs | Not available | Not available |
| Brisbane | 11,800 | 23,600 |
| Cairns | 17,800 | 35,600 |
| Darwin | 17,800 | 35,600 |
| Gold Coast | 11,800 | 23,600 |
| Perth | 17,800 | 35,600 |
| Sydney | 7,800 | 15,600 |
| Destination | Velocity Points required for a one-way flight | Flybuys Points required for a one-way flight |
|---|---|---|
| Adelaide | 17,800 | 35,600 |
| Alice Springs | 17,800 | 35,600 |
| Brisbane | 17,800 | 35,600 |
| Cairns | Not available | Not available |
| Darwin | 17,800 | 35,600 |
| Gold Coast | 17,800 | 35,600 |
| Melbourne | 17,800 | 35,600 |
| Sydney | 17,800 | 35,600 |
| Destination | Velocity Points required for a one-way flight | Flybuys Points required for a one-way flight |
|---|---|---|
| Adelaide | 11,800 | 23,600 |
| Alice Springs | Not available | Not available |
| Brisbane | 7,800 | 15,600 |
| Cairns | 17,800 | 35,600 |
| Darwin | 17,800 | 35,600 |
| Gold Coast | 7,800 | 15,600 |
| Melbourne | 7,800 | 15,600 |
| Perth | 17,800 | 35,600 |
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Yes. Flybuys points will expire if you don't collect or redeem them at least once a year. If you don't earn or redeem any points on your account for a period of 12 consecutive months, then your points will automatically expire and your membership may be terminated.
You can see your Flybuys points balance and manage your account via the Flybuys website or by calling the customer service team on 13 11 16 Monday to Friday 9am-7pm AEST.
Flybuys offers a type of family or household points pooling by allowing you to add up to 9 household members to your account. You can invite people to join by logging in to your account and sharing your invitation code.
Once they have accepted the invitation and signed up, everyone linked to the account will be able to earn and redeem Flybuys points. Note that you can only have 3 pending invitations at a time, so if you want to add the maximum 9 members to an account, you won't be able to invite them all at once.
As another option, if you're intending to collect Flybuys to transfer into Velocity points you can also pool them with family members.
Forget to swipe your Flybuys card at Coles? You can earn points on previous purchases.
Just return to the same store within 7 days of making the purchase. You'll need to provide your receipt and Flybuys card.
For other partners, call the Flybuys service centre on 13 11 16 during operating hours.
No, you can't buy extra Flybuys points. If your main goal is to transfer your points to Velocity then you might want to consider buying more Velocity points.
No. Flybuys occasionally trials offers for selected members. You can log in to your Flybuys account to view offers available to you. Alternatively, signing up for emails from Flybuys will allow you to receive offers directly to your inbox.
From 2018 to 2020, Coles (which owns Flybuys) was testing out a new subscription service called Flybuys max.
Run as an experiment in late 2020, Coles emailed existing customers to say the scheme was being discontinued. However, it's possible that a similar model will be reintroduced in the future. Here's what we learned about Flybuys max during its life:
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I can’t remember my PIN number,how do I retrieve it?
Hi Christopher,
Thank you for your comment.
You can retrieve or reset your PIN by visiting the flybuys website or through flybuys’ service centre.
Regards,
Jhezelyn
Hi
I have fly buys dollars loaded onto my card and have set a pin etc, however I normally use the app to scan my card in, can I spend the fly buys dollars by scanning my card from the app or do I need the physical card? Thanks
Hi Zieta,
Thanks for your inquiry. Please note that we are not affiliated with flybuys or any company we feature on our site and so we can only offer you general advice.
When you sign up for flybuys, they will issue you a membership card that you can then scan at the checkout or type in your details when shopping online. When you have accumulated at least 2,000 points, you can redeem them for rewards including travel bookings, frequent flyer points, merchandise and money off your shopping with selected program partners.
How can I get money off from a shop?
1. Make sure you are signed into your account before turning your points into flybuys Dollars.
2. Click ‘Redeem Now’ and complete the required info – including your 4-digit PIN.
3. Select how many points you want to convert into flybuys Dollars.
4. Present your flybuys card when you’re next in-store, let the team member at the checkout know you’d like to pay with flybuys Dollars. Enter the amount of flybuys Dollars you’d like to spend, swipe your card and enter your PIN.
I suggest contacting flybuys directly or visit their official site for further assistance.
Hope this information helped.
Cheers,
Rench
Do I as the gift giver receive flybuys points when I buy gift cards to give away???
Hi Susan,
Thank you for your inquiry.
Most purchases with a program partner can earn flybuys points, however, there are exclusions to that which include but not limited to Coles gift cards, iTunes cards, charitable donations or smoking/tobacco products, etc.
Cheers,
May
I wish to redeem my flybuy points.
Lost my card, can i get points and a new card?
Hi Karen,
Thank you for your comment.
If your card is lost and you’re unable to add the points when you shopped at Coles, just keep the receipt. Then you can return to the same store within seven days with your receipt and flybuys card and they can add the points your account. For other partners, please contact the flybuys service centre.
You can request for a new card by logging on to their website using your membership number and password. Click ‘My Account’ from the main menu. Select the cardholder you require a replacement card for from the list of cardholders linked to the account and submit request from the options in the top right of the cardholders profile window.
Regards,
Jhezelyn
Hi Yvonne,
Thank you for your inquiry.
To redeem your flybuy points please follow the steps below to make a redemption:
1. Log in to your account at flybuys.com.au.
2. Click on “Rewards” and browse the different options.
3. Select the reward that you want and follow the prompts to make your redemption.
I hope this information has helped.
Cheers,
Harold
Can you collect flybuy points in Tasmania?
Hi Peter,
Thanks for your inquiry. Please note that we are not affiliated with flybuys or any company we feature on our site and so we can only offer you general advice.
Yes, you can also earn flybuy points in Tasmania. You may go to the flybuys website, select “Log In” and enter your card number and password. This allows you to check your point balance, make redemptions, browse special offers and update your details.
Cheers,
Rench