Flybuys is one of Australia's largest loyalty programs with over 9 million members as of mid-2023. It rewards you with Flybuys points when you shop at partnered retailers including Coles, Kmart, Target and Bunnings Warehouse. You can also earn Flybuys points per $1 spent with a Coles Rewards credit card.
Once you've collected enough points you can start spending them on a range of rewards and perks including:
Money off your shop. Get $10 off your shop at Coles and other partnered stores for every 2,000 Flybuys points you redeem.
Velocity Points. Boost your frequent flyer point balance by transferring 1,000 Flybuys points to 500 Velocity Points.
Travel and experiences. Redeem points for flights, hotels and travel with Flybuys Travel.
Items in the Flybuys Rewards store. Spend Flybuys points on everything from home and garden supplies to fashion accessories and electronics.
How do I join Flybuys?
Joining Flybuys is free through the Flybuys website when you fill in a simple form. Anyone over the age of 16 can join.
Full name
Mobile number
Email
Residential/postal address
Your temporary Flybuys membership number (if you have a temporary card)
Already at Coles or Kmart?
You can get a temporary membership card at participating stores. They're usually at the checkout and you can earn points straight away by scanning one. Just remember to go to the Flybuys website to complete your membership. You'll be prompted to enter your temporary card's details and then Flybuys will send you your card.
Our expert says
"I've never gone out of my way to acquire Flybuys Points. However, since I grocery shop at Coles due to proximity, it's automatically become a thing. I don't think about maximising my points by spending more, that seems to work out to poor value for money. However, I will activate offers to boost my balance especially if I know I'll be doing a big shop. I'm also a frequent traveller collecting Velocity Points. The Flybuys and Velocity partnership then works in my favour. "
You'll earn points as you spend by scanning your Flybuys card at the checkout in-store or entering your membership details when you're shopping online. Compare some of the partnered brands and how many points you'll earn per $1 on eligible spending in the table.
Coles have credit cards that let you collect Flybuys points. With a linked credit card, you'll earn points for each $1 you spend on eligible purchases.
Coles credit cards also come with your Flybuys membership barcode and details on the back of the card, so you can scan it when you're shopping with Flybuys partners to earn points through your credit card and your Flybuys account. You can also earn Flybuys points with a Coles personal loan.
Coles credit card earn rates
Coles Rewards Mastercard. 2 Flybuys points per $1 spent on eligible transactions up to $3,000 per statement period (1 point per $1 up to $8,000 per statement period).
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Insurance and utilities
If you want to earn Flybuys points on your insurance, energy or phone or other bills, here are some of your options:
Company
Flybuys points earned
Coles Insurance
(comprehensive car, home or landlord policies)
1 extra point per $1 spent at Coles supermarkets.
Maximum 1,000 extra points per policy per month.
HCF health insurance
Ongoing offer: Earn between 14,000 and 130,000 points based on your annual premium:
Less than $999 = 14,000 points
$1,000 - $1,999 = 24,000 points
$2,000 - $2,999 = 48,000 points
$3,000 - $3,999 = 60,000 points
$4,000 - $4,999 = 80,000 points
$5,000 - $5,999 = 100,000 points
$6,000+ = 130,000 points
mycar
1 point per $1 spent.
Optus
Receive bonus Flybuys points with eligible plans listed on the Optus website.
$35 SIM plan = 10,000 points
$45 SIM plan = 15,000 points
$65 SIM plan = 30,000 points
Kleenheat
1 point per $1
I forgot to swipe my Flybuys card – can I earn points on previous purchases?
Yes. If you've shopped at Coles, just return to the same store within 7 days of making a purchase and provide your receipt and Flybuys card. A customer service representative will add the points to your account. For other partners, call the Flybuys service centre on 13 11 16 Monday to Friday 9am-7pm AEST. Limitations apply.
OnePass membership
OnePass is a shopping membership program that costs $4 a month and offers access to benefits like free shipping and exclusive sales with partnered stores.
It also offers 5 Flybuys points per $1 on eligible spending at Kmart, Target, Bunnings Warehouse and Officeworks in-store and 2 points per $1 at Catch.com.au when you link your OnePass and Flybuys accounts.
Redeeming points
The Flybuys rewards program offers a wide range of ways to use your points, with redemptions starting from 2,000 points. Follow the steps below to redeem your points.
Lots of rewards can be redeemed with Points + Pay which lets you pay for part of an item with points and part with cash.
Shopping
Money off your shop. You can redeem 2,000 Flybuys points for 10 Flybuys Dollars which you can use to get money off your shop at the following partners:
Coles supermarkets
Reddy Express (including on fuel)
Kmart
Target
Liquorland
First Choice Liquor
Officeworks
mycar
Gift cards. Use your points to buy gift cards for brands including Bunnings Warehouse, Coles, Target, Kmart, Officeworks, BCF, Supercheap Auto and rebel. Redeem a $50 gift card for 10,000 Flybuys points and a $100 gift card for 20,000 Flybuys points.
Velocity Frequent Flyer
The Flybuys and Velocity partnership allows you to transfer Flybuys points to the Velocity Frequent Flyer program, with 1,000 Flybuys equal to 500 Velocity Points. To transfer Flybuys to Velocity, you need to link your accounts via the Flybuys website.
There are 2 ways to transfer points:
One-off transfers starting with a minimum of 1,000 Flybuys points.
Set up Auto Transfer which will automatically convert your Flybuys points to Velocity points every time you reach 1,000 Flybuys points.
You'll also get 1 Velocity Status Credit for every $100 you spend at Coles, First Choice Liquor and Liquorland, which can help you achieve a higher membership level in the frequent flyer program. The number of Status Credits you can earn is capped at 10 per month.
Travel
You can use Flybuys points for a variety of travel rewards with Flybuys Travel. Use your points to book flights, hotels and travel packages through Flybuys Travel. Rewards start at 2,000 points.
Retail items
Use your Flybuys points to shop and buy products across the following categories:
Fashion and accessories. This includes bags, wallets, hair care and grooming, sunglasses and eyewear as well as watches and jewellery.
Home and garden. Use your Flybuys to upgrade your home with appliances, barbeque and gardening tools, bed and bath items, dining and cookware.
Technology. Tech rewards include phones, computers, tablets, headphones and speakers with brands including Apple, Panasonic and Sony.
Travel and fun. Options include suitcases, travel bags and packing cubes.
Lifestyle. Treat yourself to beer, wine or spirits, books and magazines, camping and outdoor accessories and more.
How much are Flybuys points worth?
If you redeem points for Flybuys Dollars, 1 point is worth 0.5 cents. So a minimum of 2,000 points equals $10 value.
But different rewards have different values. This means value of a Flybuys point is determined by what kind of reward you want to redeem. So, here's how to work it out for other rewards.
(Value of the reward in dollars / the points needed) x 1,000 = Value of the item per 1,000 points.
Let's use a real life example from the Flybuys rewards store.
Breville Cafe Venezia Espresso Machine (BES250)
Points required: 65,171 points
Retail price: $249
Calculation of value per 1,000 points:($249/65,171) x 1,000 = $3.82 per 1,000 points.
Here are some examples of the value you can get with different rewards from Flybuys based on rewards available in the Flybuys rewards store (verified September 2021).
Reward
Points needed
Reward value in dollars
Value per 1,000 points
Westinghouse 3.5L Slow Cooker Black
12,727
$45
$3.53
UE MEGABOOM 3 Portable Bluetooth Speaker
57,143
$165
$2.88
Dyson purifier cool™
163,100
$799
$4.80
Flight between Melbourne and Sydney
8,500+$28.44*
$79
$5.94
Flight between Adelaide and Gold Coast
11,800 +$38.34*
$165
$10.90
*Velocity points.
How many Flybuys points do I need for a free flight from Virgin Australia?
Keep in mind 1 Velocity point is worth 2 Flybuys points. As you can see in the examples above, converting your Flybuys points to Velocity points to put towards flights has one of the highest values per 1,000 points.
You can redeem a Virgin Australia flight for as few as 15,600 points, plus taxes. That's already fewer points than the Bluetooth speaker!
Reward flights points prices are calculated by distance in miles; longer flights cost more points.
15,600 Flybuys points (7,800 Velocity points) could land you a flight from the Gold Coast to Sydney or from Adelaide to Melbourne.
Explore Australia's stunning destinations with Virgin Australia's incredible flight deals! Fly to select locations from just $63, making domestic travel more affordable than ever. Exclusions, T&Cs apply.
International flights from $529 on Virgin Australia
Sample fare departs from Melbourne to Queenstown. Destination includes Apia (Samoa), Denpasar (Bali), Tokyo (Haneda), Nadi (Fiji) and Port Vila (Vanuatu). T&Cs apply.
Yes. Flybuys points will expire if you don't collect or redeem them at least once a year. If you don't earn or redeem any points on your account for a period of 12 consecutive months, then your points will automatically expire and your membership may be terminated.
You can see your Flybuys points balance and manage your account via the Flybuys website or by calling the customer service team on 13 11 16 Monday to Friday 9am-7pm AEST.
Does Flybuys offer family points pooling?
Flybuys offers a type of family or household points pooling by allowing you to add up to 9 household members to your account. You can invite people to join by logging in to your account and sharing your invitation code.
Once they have accepted the invitation and signed up, everyone linked to the account will be able to earn and redeem Flybuys points. Note that you can only have 3 pending invitations at a time, so if you want to add the maximum 9 members to an account, you won't be able to invite them all at once.
As another option, if you're intending to collect Flybuys to transfer into Velocity points you can also pool them with family members.
How can I claim missing Flybuys points?
Forget to swipe your Flybuys card at Coles? You can earn points on previous purchases.
Just return to the same store within 7 days of making the purchase. You'll need to provide your receipt and Flybuys card.
For other partners, call the Flybuys service centre on 13 11 16 during operating hours.
Can you buy extra Flybuys points?
No, you can't buy extra Flybuys points. If your main goal is to transfer your points to Velocity then you might want to consider buying more Velocity points.
Do all Flybuys members get the same offers?
No. Flybuys occasionally trials offers for selected members. You can log in to your Flybuys account to view offers available to you. Alternatively, signing up for emails from Flybuys will allow you to receive offers directly to your inbox.
What was Flybuys max?
From 2018 to 2020, Coles (which owns Flybuys) was testing out a new subscription service called Flybuys max.
Run as an experiment in late 2020, Coles emailed existing customers to say the scheme was being discontinued. However, it's possible that a similar model will be reintroduced in the future. Here's what we learned about Flybuys max during its life:
To join Flybuys max, you had to pay either $10 a month or $99 a year. You could then choose 1 of 2 options:
5% off all fresh produce purchases at Coles (including meat, fruit and vegetables)
Or, 10 Flybuys points per $1 on fresh produce purchases at Coles as well as 10 points per $1 on fuel at Reddy Express (capped at 250 litres per week)
Members received free home delivery for any online order over $50. (Normally, that cost between $4 and $18 for each order.) Members also scored 10,000 bonus points each year if they made a booking through Flybuys travel. There were also discounts on cinema and theme park tickets.
Everything else bought at Coles continued to earn points at the regular rate (1 Flybuys point per $1 spent).
Whether it was worth paying extra for Flybuys max depended on your own shopping habits. Let's crunch the numbers.
The average household spends $243 a week on food, according to the ABS Household Expenditure Survey. We'll assume that one-third of that ($81) is fresh produce (which is likely to be a low-ball estimate if you buy a lot of meat).
If you choose to earn 10 times the normal number of points, that $81 spend would mean you'd earn 810 Flybuys points each week, for a potential total of 42,120 points per year. Each 2,000 points you earn scores you a $10 off voucher, so that will equate to $210 in discount vouchers. That's more than twice the $99 membership fee, so you'll come out ahead. (And that's without factoring in any extra points you might get for petrol).
If you chose 5% off instead, you'd save $4.05 each week, or $210.60 over the course of a year. Again, that means you'll have more than covered the annual membership fee and saved some real money. In pure money-saving terms and only considering food, the 5% off deal appears to come out just slightly ahead.
Note, though, that dollars-off vouchers are not the most effective way of using Flybuys points. If you convert your points into Virgin Australia Velocity Points, you can get much more value than just $10 for every 2,000 Flybuys points. If you take that approach, the 10 times points offer can easily provide more value than the 5% off.
Bottom line? If you're a regular fresh food shopper, Flybuys max could easily have paid for itself, whether you're a points hunter or a bargain hunter. If your cart is mostly filled with frozen meals, it may not have been worth it.
Amy is an experienced journalist with over 16 years of experience, contributing to major publications like Money Magazine, The Sydney Morning Herald, and ABC News Australia. Specialising in personal finance, she frequently appeared in media outlets and on radio. Amy holds a Bachelor of Arts in Journalism and Drama from Griffith University and earned RG146 certifications in Tier 1 Generic Knowledge and Tier 2 General Advice Deposit Products, ensuring her expertise is grounded in current financial regulations. Amy was Finder's Senior Writer for Credit Cards from 2016 to 2024.
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I am a member and would like to add my email address. How do I do this?
Finder
JeniJune 6, 2018Finder
Hi Frances,
Thank you for your inquiry.
If you are enquiring about adding your email to your flybuys account, you may need to go to the Flybuys website, select “Log In” and enter your card number and password. This allows you to update your details, check your point balance, make redemptions, and browse special offers
I hope this helps.
Cheers,
Jeni
DionJune 1, 2018
Does flybuys have any type of debit card that you can load your points dollars value onto to spend at other non partner stores?
NikkiJune 1, 2018
Hi Dion,
Thanks for your message.
Both Coles and NAB offer a range of rewards credit cards with flybuys points for every dollar spent on your card. Using a flybuys credit card provides you with additional points when you shop with program partners and also allows you to earn flybuys points on most spending. You can click the link above to be redirected to our comparison table where you can find all cards under the Flybuys rewards program. Once you have chosen a particular card, you may then click on the “Go to site” button and you will be redirected to the bank’s website where you can proceed with your application or get in touch with their representatives for further assistance.
Before applying, please ensure that you meet all the eligibility criteria and read through the details of the needed requirements as well as the relevant Product Disclosure Statements/Terms and Conditions when comparing your options before making a decision on whether it is right for you. You can also contact the provider if you have specific questions.
Hope this helps!
Regards,
Nikki
lilyMay 25, 2018
how many points do you need for travel from Melbourne to Bali and return ticket.
NikkiMay 25, 2018
Hi Lily,
We’ve read your message, Thanks!
You can exchange your flybuys points for Velocity Frequent Flyer Points, flights, accommodation and other travel rewards via flybuys Travel, as well as products from the flybuys online store.
Traveling from Sydney to Bali is 2783 miles one way, 5,566 miles round trip.
The minimum amount of Points required for a Reward Seat for, Virgin Australia, Virgin Atlantic, Air New Zealand4 (Trans Tasman services), Alitalia, Delta Air Lines.
For any clarifications, feel free to message us again.
Cheers,
Nikki
DeborahMay 20, 2018
I’m a member of flybuys but from a long time ago. I have long since married and wonder if I may change my membership into my new name or will I need to start over again?
Regards,
Deborah
Finder
JeniMay 20, 2018Finder
Hi Deborah,
Thank you for getting in touch with finder.
As a friendly reminder, while we do not represent any company we feature on our pages, we can offer you general advice.
You can change your name into your married name by updating your details online. Log in using your membership number and password. Click ‘My Account’ from the main menu. Select from the options in the top right on the Account Overview page or navigate to the ‘Account Details’ page via the submenu to update full details.
I hope this helps.
Have a great day!
Cheers,
Jeni
SusanMay 1, 2018
I was told at KMart my current card has expired. How do I get a new Flybuys card?
Finder
JhezelynMay 1, 2018Finder
Hello Susan,
Thank you for your comment.
You may order a replacement card with the same card number. Just log in using your membership number and password. Click ‘My Account’ from the main menu. Select the cardholder you require a replacement card for from the list of cardholders linked to the account and submit request from the options in the top right of the cardholders profile window. I hope this helps.
Everything you need to know about the Everyday Rewards program and how you can maximise the points you earn with your grocery shopping.
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I am a member and would like to add my email address. How do I do this?
Hi Frances,
Thank you for your inquiry.
If you are enquiring about adding your email to your flybuys account, you may need to go to the Flybuys website, select “Log In” and enter your card number and password. This allows you to update your details, check your point balance, make redemptions, and browse special offers
I hope this helps.
Cheers,
Jeni
Does flybuys have any type of debit card that you can load your points dollars value onto to spend at other non partner stores?
Hi Dion,
Thanks for your message.
Both Coles and NAB offer a range of rewards credit cards with flybuys points for every dollar spent on your card. Using a flybuys credit card provides you with additional points when you shop with program partners and also allows you to earn flybuys points on most spending. You can click the link above to be redirected to our comparison table where you can find all cards under the Flybuys rewards program. Once you have chosen a particular card, you may then click on the “Go to site” button and you will be redirected to the bank’s website where you can proceed with your application or get in touch with their representatives for further assistance.
Before applying, please ensure that you meet all the eligibility criteria and read through the details of the needed requirements as well as the relevant Product Disclosure Statements/Terms and Conditions when comparing your options before making a decision on whether it is right for you. You can also contact the provider if you have specific questions.
Hope this helps!
Regards,
Nikki
how many points do you need for travel from Melbourne to Bali and return ticket.
Hi Lily,
We’ve read your message, Thanks!
You can exchange your flybuys points for Velocity Frequent Flyer Points, flights, accommodation and other travel rewards via flybuys Travel, as well as products from the flybuys online store.
Traveling from Sydney to Bali is 2783 miles one way, 5,566 miles round trip.
You’ll need:
Economy: 34,800 Velocity points.
Premium Economy: 53,700 Velocity points.
Business: 71,500 Velocity points.
The minimum amount of Points required for a Reward Seat for, Virgin Australia, Virgin Atlantic, Air New Zealand4 (Trans Tasman services), Alitalia, Delta Air Lines.
For any clarifications, feel free to message us again.
Cheers,
Nikki
I’m a member of flybuys but from a long time ago. I have long since married and wonder if I may change my membership into my new name or will I need to start over again?
Regards,
Deborah
Hi Deborah,
Thank you for getting in touch with finder.
As a friendly reminder, while we do not represent any company we feature on our pages, we can offer you general advice.
You can change your name into your married name by updating your details online. Log in using your membership number and password. Click ‘My Account’ from the main menu. Select from the options in the top right on the Account Overview page or navigate to the ‘Account Details’ page via the submenu to update full details.
I hope this helps.
Have a great day!
Cheers,
Jeni
I was told at KMart my current card has expired. How do I get a new Flybuys card?
Hello Susan,
Thank you for your comment.
You may order a replacement card with the same card number. Just log in using your membership number and password. Click ‘My Account’ from the main menu. Select the cardholder you require a replacement card for from the list of cardholders linked to the account and submit request from the options in the top right of the cardholders profile window. I hope this helps.
Regards,
Jhezelyn