Woolworths Everyday Rewards: Your rewards questions, answered
From replacing a lost rewards card to earning Qantas Points, we've got answers to your questions about the Woolworths Everyday Rewards program here.
Key takeaways
- The Woolworths Everyday Rewards loyalty program lets you earn points for shopping at Woolworths supermarkets (including online), BWS, Big W and Ampol.
- There are seasonal offers and promotions. You can also join Everyday Extra (for a fee) to get monthly 10% discounts and extra points.
You can use Everyday Rewards points to get $10 off your shopping, or transfer them to your Qantas Frequent Flyer account.
How do I sign up for Everyday Rewards?
You need to create an account, which you can do online. If you signed up for the Woolworths Everyday Rewards program with a temporary card, you can transfer points onto a new permanent card. Here's how you register your temporary card:
- Go to the sign-up page on the Woolworths Everyday Rewards website.
- Choose the type of rewards you want (you can change this later) and enter your name and email address.
- Enter your temporary card number into the section that asks "Do you have a temporary Everyday Rewards Card?" If you have a promotional code, you can enter that in the section below as well.
- Read and check the box that confirms you have read the Everyday Rewards terms and conditions, privacy policy and collection notice, then click "Next" to complete the process.
How do I replace my Everyday Rewards card?
If you've damaged or lost your Everyday Rewards card, you can order a replacement card by calling 1300 10 1234. You can also order your replacement card online by following these steps:
- Go to www.woolworthsrewards.com.au/login and log in using your email address or card number.
- Click on "My Account" and then "Cards & accounts".
- Go to the "Order a new card" section and follow the prompts to request your replacement card.
Once you’ve ordered your card, it should arrive within 7–10 business days.
Can I order an additional Everyday Rewards card for my partner and pool the points in 1 account?
Yes, you can order an additional card with the same barcode so all your points go into 1 account:
- Log in at woolworthsrewards.com.au.
- Select "My Account", then "Cards & accounts".
- Scroll down to the option for "Order a new card".
- Select "Additional card" with your card number from the list.
Or, request an additional card by calling 1300 10 1234 and following the prompts.
Finder survey: Which rewards points do Australians of different ages collect?
| Response | 75+ yrs | 65-74 yrs | 55-64 yrs | 45-54 yrs | 35-44 yrs | 25-34 yrs | 18-24 yrs |
|---|---|---|---|---|---|---|---|
| Coles Flybuys | 89.29% | 87.8% | 86.25% | 83.63% | 74.18% | 73.89% | 58.24% |
| Woolworths Everyday Rewards | 80.36% | 84.15% | 78.75% | 82.46% | 82.97% | 74.44% | 62.64% |
| Qantas Points | 30.36% | 42.07% | 40% | 38.6% | 41.76% | 40% | 25.27% |
| Velocity Points | 25% | 31.71% | 23.75% | 33.92% | 31.32% | 26.67% | 15.38% |
| CommBank Awards | 14.29% | 9.15% | 13.75% | 9.36% | 12.09% | 11.11% | 13.19% |
| Westpac Altitude Rewards | 12.5% | 6.1% | 2.5% | 5.26% | 2.2% | 3.33% | 5.49% |
| ANZ Rewards | 5.36% | 6.71% | 4.38% | 3.51% | 8.79% | 7.22% | 7.69% |
| None of the above | 5.36% | 3.66% | 5.63% | 4.68% | 6.59% | 6.67% | 14.29% |
| Amex Membership Rewards | 1.79% | 5.49% | 3.13% | 5.26% | 7.69% | 2.78% | 4.4% |
| NAB Rewards | 1.79% | 4.27% | 3.13% | 2.92% | 9.89% | 3.89% | 6.59% |
| Citi Rewards | 1.22% | 1.25% | 0.58% | 0.55% | 0.56% | ||
| Amplify Rewards | 0.61% | 1.17% | 0.56% | 2.2% | |||
| HSBC Rewards | 0.63% | 0.58% | 1.1% | 1.11% | 5.49% |
Source: Finder survey by Pure Profile of 1004 Australians, December 2023
How do I earn Everyday Rewards points?
What are Everyday Rewards points?
Everyday Rewards points are earned when you spend money with a participating outlet and scan your membership card.
You can redeem these points for money off your shop at Woolworths supermarkets, BWS, BIG W and participating Ampol, EG Australia and Caltex Woolworths fuel outlets, with 2,000 points worth $10. Or, you could choose to transfer these points to your Qantas Frequent Flyer account, with every 2,000 Everyday Rewards points converting to 1,000 Qantas Points. You can also save up points for bigger point transfers or major shopping trips (e.g. Christmas).
How do you earn Everyday Rewards points?
You earn 1 point per $1 spent on eligible purchases when you shop and scan your Everyday Rewards card at participating outlets. Note that you won't be able to earn points at fuel outlets located in Tasmania.
You can also earn bonus points through points booster offers listed in the Everyday Rewards app and/or sent to you by email. These are generally personalised to you.
I forgot to swipe my Everyday Rewards card at the checkout. Can I still earn reward points?
If you have the receipt from your shopping, you can submit a points claim online.
To make a claim, go to the Everyday Rewards website and open a chat with Mandy, the Everyday Rewards chat app.
Can't find the details on your receipt?
The layout of receipts may vary. But when we looked at a receipt, most of the required details were under the "Thank you for shopping with us" message. This was towards the bottom of the receipt but before other shopping offers.
The only exception was "Points earned", which was directly under details of the "Total Savings" for the shop.
If you have a claim that can't be processed online or need help, use the online chat or call the Everyday Rewards team on 1300 10 1234 and select option 1. You will need to provide the receipt details along with your Everyday Rewards account details.
How does Everyday Rewards work with Everyday Extra?
You can get 10% off at Woolworths and Big W every month if you join the Everyday Extra program, which costs $7 a month or a discounted $70 a year. You also earn 3x Everyday Rewards points on every shop at Woolworths and BIG W, in-store and online, as well as extra subscriber-only offers.
You need to have an Everyday Rewards membership in order to join Everyday Extra.
If you spend more than $70 in one shop at Woollies each month, the 10% discount makes Everyday Extra worth it. That's before you consider the extra points you earn.
What purchases do not earn Woolworths points?
Most items you buy at Woolworths, BWS, Big W and Ampol outlets will earn you 1 point per $1 spent, including on your petrol spending and everyday supermarket items.
You won't earn points on:
- Smoking products
- Gift cards
- Mobile recharges
- Woolworths Mobile
- Travel cards
- Tickets
- Delivery charges
- Cash out and donations
- Carpet care
- Lottery products
- Woolworths flowers
At Big W and participating service stations, you also won't earn points on:
- Big W photos
- Big W eBay
- Lay-by fees
- Purchases using a Country Age Pension Fuel Card, a charge account, or purchases on an ineligible AmpolCard account
My partner and I have separate Everyday Rewards accounts. Can we combine our points and continue earning rewards in a single account?
No, you can't share or transfer Everyday Rewards points that are earned on separate accounts. But you could choose one account and order an additional card so that all future rewards are pooled.
Everyday Rewards does allow you to link other Rewards cards to your account if you want to share fuel discounts.
Are there any other Everyday Rewards partners that offer points?
Yes, you can also earn points with other partners, including:
- Bupa
- Dinnerly
- Healthylife
- Origin Energy
- Petstock
- SuperPharmacy
- Westpac
- MILKRUN
See Finder's Woolworths Everyday Rewards guide for more details about partner offers.
How can I check my Everyday Rewards balance?
- Log in to your account at www.everyday.com.au. The points balance is displayed on the welcome page. You can also track your spending and earnings by going to the "My activity" section and see your balance when you navigate to the "Offers" section.
- Emails from Everyday Rewards. Everyday Rewards sends promotion and account summary emails to each member, which often include an up-to-date summary of your points.
- Everyday Rewards app. Download the Everyday Rewards smartphone app and sign in to check your Everyday Rewards points balance, booster points offers or other promotions.
How can I redeem Everyday Rewards points?
What can I get with Everyday Rewards points?
The main ways to redeem Everyday Rewards points are:
- Money off your next shop. This is the default reward option, which allows you to automatically get $10 off future shops at Woolworths, BWS or Big W once you've earned 2,000 Everyday Rewards points. You can redeem the reward if you spend $10 or more on eligible purchases in-store or online and scan your card.
- Qantas Points. Every 2,000 Everyday Rewards points you earn will get you 1,000 Qantas Points. Your Everyday Rewards points will be automatically transferred to your linked Qantas Frequent Flyer account within 24 hours.
- Shopping. You can shop for appliances, electronics and other items via the Everyday Rewards shop. You can use your points to purchase items or gift cards.
How do you redeem Everyday Rewards points?
Once you have 2,000 points, they will instantly convert to either a $10 voucher off your shop or 1,000 Qantas Points added to your Frequent Flyer account. If you choose $10 off your shop, next time you scan your Everyday Rewards card during checkout as a participating retailer (fuel is ineligible), you'll be asked if you want to use the $10 or save it for a later shop.
How can I change my Everyday Rewards preferences?
Log in to your Everyday Rewards account, click on "My Account" and then select "Redemption settings". From there, you'll be able to choose your preferred reward option or switch between them.
Are there any other perks to joining the Everyday Rewards program?
Yes, there are in-store and online member offers and exclusive, customised bonus points offers, savings on your favourite products and fuel discounts.
For example, Everyday Rewards members can get up to 10% off their groceries if they link Everyday Rewards with their Woolworths Home Insurance policy. The discount can be applied once a month with a maximum spend of $500, which translates to genuine savings. This 10% discount is applied on top of any other discounts and sales, too – so if you buy a block of chocolate that is half price from $7 down to $3.50, another 10% discount is applied, bringing the price down to $3.15.
This discount is also available if you join the Everyday Extra program, which costs $7 a month or $70 for an annual membership. This cost gets you a monthly 10% discount at Woolworths and Big W, the ability to earn double points on each spend and occasional free items.
Our expert says
"You can convert your Woolies points to Qantas points, which is great value, especially if you have a trip you're saving up points for. But I find it really helpful to bank my discounts up for Christmas. Last year I saved $220, which covered some Christmas shopping at Big W ."
Everyday Rewards and the Qantas Frequent Flyer program
How does the Everyday Rewards and Qantas Frequent Flyer partnership work?
Once you've earned 2,000 Everyday Rewards, they will automatically be converted to 1,000 Qantas Points and appear in your account within 24 hours. You must be a current Qantas Frequent Flyer member and your Qantas Frequent Flyer membership must be linked to your Everyday Rewards account.
How can I update my Everyday Rewards preferences to earn Qantas Points?
If you didn't choose Qantas Points when you first joined Everyday Rewards, your account will be set up for the "automatic savings" option by default. You can change your preferences by following the steps below.
- Log in to your account at www.everyday.com.au.
- Select "My Account" followed by "My Rewards Choice".
- Click on "Convert to Qantas Points" and follow the prompts to update your preferences.
Everyday Rewards and Woolworths credit cards
As of 2023, Woolworths credit cards are no longer available. Previously, a Woolworths credit card doubled as your Everyday Rewards membership card, with your membership barcode printed on the back.
History of the Everyday Rewards program
When this rewards program was first launched (in 2007–2008), it was known as Woolworths Everyday Rewards.
Between October 2015 and August 2016, it went through some changes, including being re-named Woolworths Rewards in 2015. The updated scheme allowed you to get money off your shopping with the supermarket giant by earning Woolworths Dollars on selected items. It also scrapped the option of earning Qantas Points for eligible spending.
Following that change and feedback from customers, Woolworths updated the program again on 31 August 2016. That version of Woolworths Rewards offered 1 point per $1 spent at Woolworths, BWS, Big W and at participating Caltex or Caltex Woolworths fuel outlets (excluding in Tasmania), with the options of automatically redeeming points for money off your shopping, saving them up or converting them to Qantas Points.
In July 2020, Woolworths Rewards became Everyday Rewards. You still earn 1 point per $1 spent at Woolworths, BWS, Big W and at participating Caltex or Caltex Woolworths (now EG Australia) fuel outlets.
A key difference is that now residents of Tasmania can earn points through the program when shopping at participating Woolworths, BWS and Big W. It also offers "points booster" deals that can give you up to 10 points per $1 spent on eligible items for a promotional period (in the past, similar offers were not called "points boosters").
Want to compare other credit cards? See which rewards credit cards are offering big bonus points right now. Or, if you've got debt to manage, check out the latest balance transfer offers.
Sources
More resources on Finder
Ask a question
495 Responses
More guides on Finder
-
Qantas Points Woolworths iPhone deal: Score an easy 20,000 points
This supermarket gift card hack can earn you points while you buy a new phone.
-
Coles iPhone Velocity points hack: Score a free Virgin flight
You could easily score up to 25,000 bonus Velocity Points.
-
Use Netflix to get 2,500 free Velocity points: Here’s how
Get points from Virgin while you binge on your favourite shows.
-
Earn Qantas Points with Netflix and Woolworths right now: Here’s how
Score thousands of Qantas Points the easy way while paying for your streaming.
-
Woolworths Everyday Extra is still worth paying for despite sneaky cuts
It's an easy way to spend less at the supermarket and score more points.
-
Hej! You can earn IKEA Qantas points this week – here’s the easy way how
You can easily earn up to 10,000 points – here's how.
-
Qantas Points Club: The complete guide
Everything you need to know about earning more frequent flyer points and Status Credits without flying, through Qantas Points Club.
-
Qantas oneworld Classic Flight Rewards: How to book the ultimate round-the-world reward flight
Searching for the best use for your Qantas Points? Look no further.
-
Priority Pass: The complete Australian guide
Everything you need to know about Priority Pass' pay-per-visit lounge scheme, and when it's worth signing up.
Using a Woolworths card. How can I check the number the number of fuel discount dockets in my account?
Hi Robin,
Thanks for taking the time contacting Finder.com.au
There are 3 ways to check and know your fuel discounts by the doing the following:
1. Online– Login at woolworthsrewards.com.au
2. Woolworths Fuel App– You may download the app thru Google play or the App Store to keep track of your fuel discount. Please make sure to have your 13 digit Rewards card number ready.
3. Phone– You may ring their 24 hour customer hotline via 1300 10 1234 and make sure to have your reward card number handy.
You may also visit their FAQ page by clicking on this link https://www.woolworthsrewards.com.au/support.
Hope this helps,
Cheers!
Chester
Can I claim for $206.59 purchases online as I did not have the Rewards cards on me at the time of purchase. I still have the receipt.
Hi Chris,
Thanks for your comment.
According to the Woolworths Rewards Terms and Conditions, you need to scan your registered Woolworths Rewards Card prior to the conclusion of the transaction to obtain Member Benefits under their program.
Cheers,
Anndy
Are all my details up to date ? Do I earn frequent flyer points as well?
Hi Dawn,
Thanks for your question.
If you want to check whether your contact details are updated, simply log in to your online account using your card number or email address and chosen password. Once you’re logged in, click ‘My Account’ then ‘Contact Information.’ You can then amend your personal details by changing the fields as required. To confirm your changes, click ‘Update Details’ at the bottom of the screen.
As for the Qantas Points with Woolworths Rewards, Woolworths has initially dropped the Qantas partnership. However, later in the year, you’ll have the option to convert your Woolworths Dollars into Qantas Points.
Nevertheless, from time to time, Woolworths sends an email to their customers about special offers – where you can choose to earn bonus Woolworths Dollars or bonus Qantas Points as your Reward. These are exclusive limited-time offers, which means they’re not always available.
I hope this has helped.
Cheers,
May
I have lost my Everyday Rewards Card, how do I get a replacement card, please?
Hi Terence,
Thanks for your inquiry.
You can request a replacement card through:
ONLINE
Head to the Woolworths Rewards homepage and login to your account. Click ‘My Account’ in the top right, then click ‘Cards and Account’ and scroll down to ‘Order a New Card’. Select your card number from the drop down and follow the prompts.??
OR BY PHONE
Call their automated 24/7 phone service on 1300 10 1234 and follow the prompts. Make sure your Rewards card number is handy and that your current address is listed in your online account. This is where they will be sending it.
I hope this has helped.
Cheers,
May
I am in the Tasmanian Frequent Shoppers Club and want to shop on line, but the log in will not accept my FSC number (4587354) how do i get around this ?
regards, Lyn Lee
Hi Lynette,
Thanks for your question.
It would be best to speak with a Frequent Shopper Club representative to receive direct assistance regarding this matter. You can contact them on 1300 658 100 between 7.00am and 4.00pm Monday to Friday.
I hope this helps.
Cheers,
Ysa