QEnergy electricity (rates and review)

Our verdict: OK service, not-so-great green record.

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QEnergy launched with plans exclusively aimed at small and medium businesses, but has since expanded to the residential market. You can get a QEnergy plan if you live in NSW, VIC, QLD, SA or the NT.

QEnergy specialises in plans for small and medium businesses, but also sells residential power.

Wondering about how good QEnergy is? We've broken down its plans and prices, as well as done a full evaluation of its customer service.

Get a cost estimate from QEnergy and apply securely online

Name Product Electricity availability Gas availability Features Customer service rating More details Details
QEnergy
QEnergy
NSW, VIC, QLD, SA
  • GreenPower
  • Solar
  • Monthly billing

Customer service rating

Customer service rating
  • GreenPower
  • Solar
  • Monthly billing
Enquire now
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Where is QEnergy Available?

QEnergy began only providing electricity to small and medium businesses, but since then have expanded their offerings to cover residents of QLD, NSW, VIC, and SA as well. While QEnergy does have GreenPower accredited plans, they are mostly designed to help businesses reduce greenhouse emissions and support renewables.

State⚡ Electricity♨️ Gas
NSW
VIC
QLD
TAS
ACT
SA
NT
WA

A quick review of EnergyAustralia

Pros

  • Electricity for residents of QLD, NSW, VIC, and SA.
  • QGreen GreenPower program for businesses to reduce greenhouse emissions and support renewable energy.

Cons

  • They only provide electricity, and their GreenPower options are mostly for businesses..

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What plans are offered by QEnergy?

Electric

Electricity

This is the same plan as the Home Saver Lite, but does not require online sign up. Variable rate power on a two-year plan with direct debit payment.

This is the same plan as the Home Saver Lite, but does not require online sign up. Variable rate power on a two-year plan with direct debit payment.

The Home Your Way plan is a standing offer that's exactly equal to the reference price in your state, with no special discounts or features.

Solar panel

Does Qenergy offer solar?

QEnergy does not install solar panels, but it will pay you a feed-in tariff for any excess energy you feed back into the power grid with an existing solar system.

Green energy

How green is QEnergy?

QEnergy scored a 3.5/10 on the Green Electricity Guide, putting it in the bottom third of Australian retailers. They have little in the way of carbon offsets or progressive fossil fuel policies, and their solar tariffs are fairly minimal.

However, they do have GreenPower options ranging between 10 and 100% on their power plans. Businesses can access QGreen, which lets businesses put the GreenPower logo on their documentation when they purchase 10% or more GreenPower.

Tag discount

Does QEnergy offer any special incentives to sign up?

  • SmoothPay. If you want, you can sign up for QEnergy's SmoothPay to increase the predictability of your bills. This splits your energy payments into 12 equal monthly installments across the year, calculated on your normal energy usage. You'll be charged for excess use and your payments will be reduced if you use less than estimated.

Mobile phone

Can I manage my plan from my phone?

No, there's no way to manage your plan from your phone.

Get a cost estimate

Important notes: The estimated price we show by default is based on a single rate tariff. On your bill this might be known as a 'peak tariff', 'peak only' or an 'anytime tariff'. There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs:

  • Single rate with a controlled load
  • Time of use
  • Time of use with a controlled load

The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. It varies based on whether you provide us with your bill details. You can learn more here.

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2 Responses

    Default Gravatar
    JenniferFebruary 20, 2018

    Can I change my meter to a solar buy back meter

      Avatarfinder Customer Care
      RobynFebruary 25, 2018Staff

      Hello Jennifer,

      Thank you for your inquiry.

      If you wish to change your meter to a solar buyback meter you may refer to our guide on how solar feed-in tariffs works as well as our beginners guide to solar. This page will serve as a guide for the things you may need to consider. No one can guarantee that having solar panels installed will insulate your business from the expense, but it is important to know that there are other ways of doing things. It’s worth talking to a specialist energy consultant about your situation, seeing what you might stand to gain from making the switch.

      Hope this helps. Should you have further questions or clarifications, please do not hesitate to contact us again.

      Best Regards,
      Robyn

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