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Powerdirect is a fully owned subsidiary of AGL, with electricity plans available in NSW, VIC, QLD, the ACT and SA.
While owned by AGL, Powerdirect has its own plans and features. We've summarised these for you below, as well as given our judgement on Powerdirect's customer service performance.
Get a cost estimate for Powerdirect and apply securely online
Where is Powerdirect available?
Powerdirect was one of the first independent retailers to take advantage of energy market deregulation back in the late 1990s. Today, it's a fully owned subsidiary of AGL, offering business and residential electricity plans to customers in South Australia, Queensland, New South Wales and Victoria.
For householders, Powerdirect keeps things simple with an electricity offer available in each state.
Residential and business customers with solar power can access a feed-in tariff. GreenPower options are also available, though limited.
| State | ⚡ Electricity | ♨️ Gas |
|---|---|---|
| NSW | ✅ | ❌ |
| VIC | ✅ | ❌ |
| QLD | ✅ | ❌ |
| TAS | ❌ | ❌ |
| ACT | ✅ | ❌ |
| SA | ✅ | ❌ |
| NT | ❌ | ❌ |
| WA | ❌ | ❌ |
A quick review of Powerdirect
Pros
- Home and business electricity plans in SA, NSW, QLD, and VIC.
- A single simple plan available in each state.
Cons
- Guaranteed discounts on plans expire at the end of the year- or two-long benefit period, meaning your rates may change.
What plans are offered by Powerdirect?
Electricity
A simple variable rate electricity plan for customers in SA, NSW, and QLD. Provides a guaranteed discount for the first two years of the plan, has flexible payment options, and there are no exit fees.
Only available to Victorian residents. Has fixed price electricity rates for the first year of the contract, after which they become variable again. You have access to flexible payment methods and no exit fees.
Does Powerdirect offer solar?
You can't get solar installation from Powerdirect, but if you already have a solar system set up you'll receive feed-in tariffs on energy you feed back into the grid. Powerdirect's solar tariffs are fairly low.
How green is Powerdirect?
Powerdirect scored a 5.5/10 on the Green Electricity Guide, placing it in the top third of Australian energy retailers. It has a strong public position against fossil fuels, and offers GreenPower for cheaper than other retailers.
However, its solar feed-in tariffs are lower than average for most states, and has strong existing investments in coal power stations via its parent company, AGL.
Can I manage my plan from my phone?
No, you can't do anything with your Powerdirect plan from your phone apart from pay bills via the Powerdirect website.
Important notes: he estimated price we show by default is based on a single rate tariff. On your bill this might be known as a 'peak tariff', 'peak only' or an 'anytime tariff'. There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs:
- Single rate with a controlled load
- Time of use
- Time of use with a controlled load
The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. It varies based on whether you provide us with your bill details. You can learn more here.
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Ask an Expert
Hi,
I am with you with my gas supply wold like to switch Electricity from Synergy if it will save me money.
Hi Saptal,
Thanks for reaching out. Just to confirm though, you have reached finder.com.au and not actually Powerdirect.
If you want to switch to Powerdirect, you can complete the form above with some details about your residential electricity needs and you’ll be contacted by a consultant for an obligation-free discussion about your options. The consultant will work with you to compare a range of energy suppliers in your area.
I hope this helps.
Cheers,
Liezl