Locality Planning Energy (LPE) started as an electricity retailer for stratas. The retailer has since expanded to offer electricity to a range of residences and strata communities in Queensland but specialises in electricity services for embedded networks including apartments, stratas and townhouses.
LPE Energy is not currently available via Finder. You can compare alternative options available below.
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Based in Brisbane with a support centre on the Sunshine Coast, LPE is available across the Energex electricity distribution network in South East Queensland. LPE now offers electricity in the Essential, Ausgrid and Endeavour Energy networks in New South Wales and Ergon region - Gympie north and west Queensland.
LPE offers no-lock-in contracts and doesn't charge connections fees or exit fees.
Locality Planning Energy has no-lock-in contracts, no connection fees, and no exit fees.
The provider also offers free solar panel installations for eligible strata communities.
Cons
LPE doesn't offer gas or GreenPower options. Also, solar power is not available for home electricity customers.
Retailer name
LPE Energy
Customer service rating
N/A
Complaints as percentage of customers
0.45%
Total complaints in 2019-20
118
Locality Planning Energy has no-lock-in contracts, no connection fees and no exit fees. The provider also offers free solar panel installations for eligible strata communities.
Why consider LPE?
Billing flexibility. You'll get monthly and quarterly billing options so you can choose how often you pay.
No connection fees. You won't have to pay a fee to sign up for an energy plan with LPE.
No-lock-in contracts. If you aren't satisfied with your electricity, you can switch to another provider at any time.
No exit fees. If you choose to end your contract, you won't have to pay an exit fee.
Queensland locals. LPE operates out of Queensland and employs local staff. The provider also supports the local economy by sponsoring community organisations and clubs.
Can I get solar power?
LPE offers solar for small strata communities. The provider installs and maintains solar panels at no cost to the body corporate or strata occupants, when eligible. Those who choose to opt in to solar power can save up to 45% on electricity costs. Solar electricity rates are locked in for 10 years.
LPE doesn't offer solar power for home electricity customers.
You can pay your LPE bills using several methods including:
You can pay your bill online using Visa, Amex or Mastercard by entering your account number at the Locality Planning Energy website.
You can set up a direct debit by calling 1800 040 168 and arranging to have your payments taken directly from your nominated bank account.
Send a cheque payable to Locality Planning Energy with your invoice to:
LPE
PO Box 5737
Maroochydore QLD 4558, Australia
Call 1800 040 168 to pay your bill over the phone. You'll need your biller code, reference number and credit card information.
You can also pay your account via Internet or phone banking using your biller code and reference number.
You can arrange to pay your bill in person by speaking to customer service at 1800 040 168.
Important notes: The estimated price we show by default is based on a single rate tariff. On your bill this might be known as a 'peak tariff', 'peak only' or an 'anytime tariff'. There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs:
Single rate with a controlled load
Time of use
Time of use with a controlled load
The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. It varies based on whether you provide us with your bill details. You can learn more here.
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