Emirates Skywards Frequent Flyer Program

Posted November 1st, 2013 and last modified July 23rd, 2014

Check out the frequent flyer program for Dubai’s own airline - Emirates.

Discover the features of Emirates Skywards and the perks you can receive as a member. This article looks into how you can join, the benefits of this frequent flyer program, and how it compares with other airline rewards programs.

Emirates skywards logo

About Emirates

Emirates flew its first route in 1985 out of Dubai. It’s now an internationally-awarded airline with one of the youngest fleets in the sky. Emirates is the largest airline in the Middle East and it operates about 3,400 flights a week from its hub at Dubai International Airport. The airline flies to over 150 cities in 74 countries.

Emirates has become a strong brand in the aviation industry because of its service excellence, operational procedures, and commitment to safety. It was voted Airline of the Year in 2013, and currently has the largest fleet of Airbus A380s in the world.

To join Emirates Skywards here

What is the Skywards Program and how does it work?

Emirates Skywards is a frequent flyer program that lets you accumulate points in different ways and it also enhances your travel experience with a wide range of services and benefits. There are two types of points in this program:

Skywards Miles – These are mainly earned through flights which are calculated on the basis of route, class, fare type and membership tier. You can also earn points from partner offers, and promotions. Emirates Skywards lets you accumulate points even on discounted/special fares. This rewards program also features the Miles Accelerator, which helps you find flights that offer bonus points if you are flexible with your travel date and travel time.

Emirates Plane

Tier Miles – These are accumulated only when you fly with Emirates. Earning more Tier Miles helps you reach the next membership tier, so unlike Skywards Miles they cannot be ‘spent’ to earn rewards. However, building up your tier status from Blue all the way up to Platinum will give you access to a wider range of promotions, services, and benefits. Bonus points are earned if you decide to fly first class or business class. Below is an overview of the features available on each tier:

Emirates Tiers
  • Blue – Emirates Skywards membership starts with the Blue Tier. You get access to special member-only travel offers, earn miles with global partners, and are placed on the waitlist priority if you are a Skywards Blue member. Your preferences will be retained to enable Emirates staff to provide you with better service. You can also book your Emirates flight using your Skywards Miles online.
  • Silver – This membership offers all the benefits of the Blue tier plus extra service at the airport such as priority check in and boarding, excess baggage allowance, and get access to the Emirates lounge in Dubai. You’ll also earn 25% bonus Skywards Miles when flying.
  • Gold – Gold members gets you more world-class service from Emirates staff. This membership has all the benefits of silver members plus priority service through the contact centres, guaranteed seats (even on fully-booked flights), lounge access throughout the Emirates network, and lounge access for guests. You can also ask for priority baggage delivery when you need it. You’ll also earn 50% bonus Skywards Miles when flying.
  • Platinum – The Platinum tier is the highest membership tier in Emirates Skywards. It gives you all the benefits of Gold membership plus ‘last seat’ Skywards flex reward tickets which allow you to redeem points for a business or economy class ticket even on flights with restricted availability or high demand. Under this membership you can also nominate someone to share the privileges with you, and they’ll receive a Gold Skywards membership. You’ll also earn 75% bonus Skywards Miles when flying.

How to earn Skywards Miles

Emirates has partnered with various travel, hospitality, and retail companies to give you more ways to earn miles on Skywards. There are five partner categories that let you earn miles including airlines, credit cards, car rental companies, hotels, and retail & lifestyle. Below is the list of Emirates partners:

Airline partners

  • Alaska Airlines
  • Japan Airlines
  • Jet Airways
  • JetBlue
  • Korean Air
  • Qantas
  • South African Airways
  • TAP Portugal
  • Virgin America

Credit card partners

Emirates Citibank World Card

Emirates Citibank Credit Card Offer

The Emirates Citibank World Card lets you earn up to 1.00 Skywards Miles per $1 you spend. Enjoy exclusive complimentary lounge access in Australia and one complimentary chauffeur-driven ride per year to and from the airport. You'll also get International Travel Insurance and Transit Accident Insurance

  • $149 p.a. annual fee for the first year ($299 p.a. thereafter) annual fee
  • 20.99% p.a. on purchases
  • 0% p.a. for 9 months on balance transfers
  • Cash Advance Rate of 21.24% p.a.
  • Up to 55 days interest free
  • Minimum Income Requirement of $75,000 p.a.

Emirates Credit Card Comparison

Rates last updated July 25th, 2014.
Interest rate (p.a.) Balance transfer rate (p.a.) Annual fee Cash advance rate (p.a.)
Emirates Citibank World Card
Emirates Citibank World Card
Earn Skywards Miles for every $1 you spend, plus great introductory offer on balance transfers. 20.99% p.a. 0% p.a. for 9 months $149 p.a. annual fee for the first year ($299 p.a. thereafter) 21.24% p.a. Apply
More

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Emirates Skywards Miles Credit Cards Comparison

While Emirates has a number of banking partners internationally, only Citibank is allied with Emirates in Australia. The Emirates-Citibank Platinum Card lets you earn 1.00 Skywards Miles for every AU$1 spent. It also offers the following benefits:

  • Complimentary chauffeur service to and from Australian airports
  • Complimentary lounge access in Dubai and Australia
  • Free international travel insurance and purchase cover insurance
  • Complimentary concierge service
  • Citibank dining program
  • Citibank World Privileges, which offer up to a 15% discount on dining and shopping



Car Rental Partners

Renting cars from the following providers will earn you points, which are generally earned per rental, not per dollar spent.

  • Avis - 500 miles earned per eligible rental
  • Budget - 500 miles earned per eligible rental
  • Dollar - 1,000 miles earned per eligible rental
  • Hertz - 1,000 miles earned per eligible rental
  • Sixt - 2,000 miles earned per eligible rental
Car Rental Purchases

Hotel partners

Emirates has partnered with many of the top international hotel chains, boutique hotels, and independent five-star hotels including the following:

  • Atlantis The Palm, Dubai - Earn one Mile per US dollar spent
  • Crown Hotels - Earn five Miles per dollar spent
  • Emirates Wolgan Valley Resort and Spa - Earn one Mile per US dollar spent
  • Fairmont - Earn 500 Miles per stay
  • Hilton Worldwide - Earn 500 Miles per stay or one Mile per US dollar spent
  • Hyatt Hotels and Resorts - Earn 500 Miles per stay
  • InterContinental Hotel Group - Earn 500 Miles per stay
  • Jumeirah Hotels & Resorts - Earn one Mile per US dollar spent
  • Langham Hospitality Group - Earn 600 Miles per stay (up to 1,800 Miles)
  • Le Meridien Dubai - Earn 500 Miles per stay
  • Marriott International - Earn 500 Miles per stay
  • One&Only Resorts and Mazagan - Earn one Mile per US dollar spent
  • Radisson Blu & Park Inn by Radisson - Earn 500 Miles per stay
  • Raffles - Earn 500 Miles per stay
  • Shangri-La Hotels - Earn 500 Miles per stay

Other hotels that Emirates has partnered with include the Global Hotel Alliance group, Rotana, Coral International, Starwood Hotels & Resorts, Swissôtel Hotels & Resorts, The Taj Group, and The Address Hotels + Resorts.

Retail and lifestyle partners

The majority of Emirates’ retail and lifestyle partners are based in Dubai. However, it is still possible to earn miles if you choose to book your holiday with Emirates Holidays which is a subsidiary of the airline. The airline has also partnered with a language company, Language Direct. You’ll earn Skywards miles if you decide to subscribe to this service.

Where can I redeem Skywards Miles?

Skyward Miles can be spent on worldwide flights and upgrades on Emirates and select partner airlines. Emirates does not apply blackout dates on flight rewards so members get more flexibility. Aside from flights, the points you accumulate on the card can also be used to claim lifestyle and shopping rewards on partner companies and on the Emirates High Street. Here’s a bit more about each of the ways you can redeem points.

Flights

You can redeem Skywards miles on Emirates flights which do not have blackout dates for members who want to redeem free flights. It can also be applied on select partner airlines including Alaska Airlines, Japan Airlines, Jet Airways, JetBlue, Korean Air, Qantas, South African Airways, TAP Portugal, and Virgin America.

Redeem your points

Upgrades

You can use Emirates Skywards to upgrade your seat. Upgrade rewards start from 7,500 miles so it can be easy to move from Economy to Business and from Business to First class. It is possible to upgrade your ticket as late as two hours before flight departure. You can also be upgraded instantly if you are a Silver, Gold, or Platinum Skywards member.

Rewards

Spend your Miles and in exchange receive watches, jewellery, home and living products, electronic items, and children’s products at The Emirates High Street. Emirates has an extensive collection of products that will delight frequent flyers.

Car rental and hotels

You can redeem points to hire a car through Budget, but you must be redeeming a minimum of 5,000 Miles in the one transaction.

If you’re staying at the hotels listed below, you can also redeem points to pay for your stay:

  • Emirates Wolgan Valley Resort & Spa - Minimum of 65,000 Miles must be redeemed
  • Le Méridien Dubai - Minimum of 5,000 Miles must be redeemed
  • Marriott International - Minimum of 22,000 Miles must be redeemed

How does Skywards compare to other frequent flyer programs?

As always, comparing a frequent flyer program largely depends on you. If you prefer flying with one airline over another you may wish to open a frequent flyer account with that airline. Here are some ways you can compare the Skywards program to other programs available.

Points expiry

Skywards miles are valid for three years from the date they were earned. The points will be removed at the end of your birthday month during the calendar year that the Skywards miles are about to expire. For example, if you earned the miles on July 12, 2013 and your birthday is in September, the miles will expire on September 30, 2016. You can use points to book a flight up to one year away.

Status comparison

The basic Emirates Skywards tier is the Blue tier which is available for free. The airline requires members to accumulate 25,000 tier miles to move up to the Silver tier and 50,000 tier miles to move up to the Gold tier. The Platinum membership is the most exclusive at 150,000 tier miles.

Emirates Skywards members have until the end of the same month of the next year to earn the amount of tier miles required to maintain their status if they are a silver, gold, or platinum member.

Status benefits

The chart below compares the benefits of silver memberships of Emirates, Virgin Australia, and Qantas.

Emirates Skywards

Virgin Velocity Frequent Flyer

Qantas Frequent Flyer

Points bonus

25% bonus

50% bonus on Virgin Australia and partner flights, 25% bonus on Etihad flights

50% bonus

Priority reservation

Yes

Yes

Yes

Priority phone service

No

Yes

Yes

Extra baggage allowance

Yes

Yes

Yes, but varies depending on destination

Faster check-in

Yes

Yes (for international flights)

Yes

Lounge access

Yes

Yes

Yes

    More Info More Info

As you can see, the Emirates Skywards program offers competitive features as part of its Silver Membership. However, the benefits offered by Qantas and Velocity are slightly better. The standout feature of the Emirates Skywards program is that they don’t have blackout dates, giving members more flights to choose from.

Pros and cons of the Skywards program

Pros

  • Free membership
  • No blackout dates
  • Generous rewards structure compared to similar programs

Cons

  • Only one Australian credit card partner
  • Very limited Australian retail and lifestyle partners
  • Points will expire after three years with no option to extend this
  • No family pooling options

Frequently asked questions about the Skywards program

Does Emirates Skywards allow family pooling?

No. It is not possible to combine miles from two separate accounts. However, you can redeem Skyward Miles for anyone if there are enough miles in your account.

Do I have to pay to become a member?

It is free to join the Emirates Skywards program. Just complete the application form and submit. You can start enjoying the rewards and privileges of being a Blue tier member.  You’ll also get a bonus of 5,000 miles on your account just by signing up.

Do I have to live in Dubai to become a member?

No. You don’t need to be in Dubai to become a member.   

So if you are ready to earn rewards points directly to your Emirates Skywards account, compare your options available here.

Ask a Question

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228 Responses to Emirates Skywards Frequent Flyer Program

  1. Default Gravatar
    Lindsay | July 23, 2014

    Please send me the link to apply for Emirates skyawards -can’t find the application forms online

    • Staff
      Shirley | July 24, 2014

      Hi Lindsay,

      Thanks for your question.

      Please click on the link above that says “to join Emirates here”.

      Cheers,
      Shirley

  2. Default Gravatar
    John | July 22, 2014

    I have emirates points and Qantas points can I join them in my Qantas Frequent Flier account

    • Staff
      Shirley | July 22, 2014

      Hi John,

      Thanks for your question.

      Unfortunately you can’t transfer or combine your points from the two programs. However, you can use Qantas Points to redeem for Emirates flights/upgrades and vice versa.

      Cheers,
      Shirley

  3. Default Gravatar
    mike | July 20, 2014

    My wife is a family bonus member with her own membership number. We travelled to Mauritius via Dubai from the uk. Why has she not received any miles.

    • Staff
      Shirley | July 21, 2014

      Hi Mike,

      Thanks for your question.

      Did she quote her membership when booking or checking into the flight? The miles could have been credited to your account instead if her membership number was not quoted.

      Cheers,
      Shirley

    • Default Gravatar
      | July 21, 2014

      Yes, I made the booking for both of us but the booking showed both membership numbers.

    • Staff
      Shirley | July 22, 2014

      Hi Mike,

      Please speak to the customer service team at Emirates, they should be able to sort this out for you.

      Cheers,
      Shirley

  4. Default Gravatar
    Moahmmed | July 20, 2014

    I booked a flight to LA from Dubai but i couldnt catch the flight and i lost my ticket, will i still reworded with the skywards tier miles even though i didn’t take the flight however i paid for the ticket and lost it.

    • Staff
      Shirley | July 21, 2014

      Hi Moahmmed,

      Thanks for your question.

      Generally you are rewarded with the miles if you’ve paid for the flight.

      Cheers,
      Shirley

  5. Default Gravatar
    mirella | July 18, 2014

    i have 12 flights that are not claimed in my statement from 2012 till now!
    the mistake is that i thought the operator at the checkin is claiming my miles everytime i am travelling with them.

    but just now i discovered that my miles were never entered in the system . :(

    plz help

    • Staff
      Shirley | July 21, 2014

      Hi Mirella,

      Thanks for your question.

      Please refer to the link I’ve emailed you regarding Claiming Missing Miles.

      Cheers,
      Shirley

  6. Default Gravatar
    masood | July 17, 2014

    i want to bee a membership card

    • Staff
      Shirley | July 18, 2014

      Hi Masood,

      Thanks for your question.

      Please click on the link above this page to sign up for the Emirates Skywards program.

      Membership cards are issued after your third flight with Emirates after you’ve joined the program.

      Cheers,
      Shirley

  7. Default Gravatar
    jhun | July 15, 2014

    i have earned 19,500 miles but i don’t have any id card(blue) to show my identity, can you help me on how to claim it?.

    • Staff
      Shirley | July 15, 2014

      Hi Jhun,

      Thanks for your question.

      You’ll need your membership number to be able to claim your points. Please speak to the customer service team at Emirates for your membership number.

      Cheers,
      Shirley

  8. Default Gravatar
    Raj | July 14, 2014

    how to get
    emirates frequent flyer number

    • Staff
      Shirley | July 15, 2014

      Hi Raj,

      Thanks for your question.

      If you haven’t signed up for Emirates yet, you can apply through the link above this page.

      If you’re missing your frequent flyer number, please contact the customer service team at Emirates.

      Cheers,
      Shirley

  9. Default Gravatar
    David | July 8, 2014

    Can I transfer Qantas FF points to Emirates or visa versa. I am a member of both

    • Staff
      Shirley | July 9, 2014

      Hi David,

      Thanks for your question.

      Unfortunately you can’t transfer your points, but you can use your Qantas points to redeem for Emirates flights, upgrades and vice versa.

      Cheers,
      Shirley

  10. Default Gravatar
    Mary | July 5, 2014

    I have two numbers – would like to know which one is the correct one and also how do I access the reward and find out how many points I have.

    • Staff
      Shirley | July 7, 2014

      Hi Mary,

      Thanks for your question.

      Please refer to the link I’ve emailed you to find your Emirates Skywards number.

      You can access your account through the official Emirates Website to access rewards and to check your points.

      Cheers,
      Shirley

  11. Default Gravatar
    Bani | July 2, 2014

    How can I get an Application Form?

    • Staff
      Shirley | July 2, 2014

      Hi Bani,

      Thanks for your question.

      Please use the link above this page to join the Emirates program.

      Cheers,
      Shirley

  12. Default Gravatar
    jane | June 30, 2014

    i do not have my frequent flyer number and as i have travelled lately I would like to check my points.
    my flights recently were
    Bne to Dubai..
    dubai to Istanbul..
    Istanbul to Barcelona
    Madrid to Dubai..
    Dubai to Jordan.
    Jordan to Dubai .
    Dubai to Bne .
    these were consecutive this year,2014

    • Staff
      Shirley | July 1, 2014

      Hi Jane,

      Thanks for your question.

      You’ve come through to finder.com.au, an online comparison service. To enquire about your points, please contact the customer service team at Emirates as we don’t have access to any of that information.

      Cheers,
      Shirley

  13. Default Gravatar
    Kio | June 29, 2014

    My frequient fry number it’s not matching my no is EK4377130606 please rectify and up dates my points

    • Staff
      Shirley | June 30, 2014

      Hi Kio,

      Thanks for your question.

      You’ve come through to finder.com.au an online comparison service, we don’t have access to any accounts with our affiliates.

      Please contact the customer service team at Emirates directly.

      Cheers,
      Shirley

  14. Default Gravatar
    alfredo | June 27, 2014

    i want to know my skyward points..
    I am a frequent flyer my skyward remains stagnant at 5000 points.From Jan to June I travel 3 times.

    • Staff
      Shirley | June 27, 2014

      Hi Alfredo,

      Thanks for your question.

      Unfortunately you’ve come through to finder.com.au, an online comparison service. Please contact the customer service team at Emirates to enquire about this.

      Cheers,
      Shirley

  15. Default Gravatar
    larisa | June 27, 2014

    I am a silver card skywards holder. Can I travel by business class?

    • Staff
      Shirley | June 27, 2014

      Hi Larisa,

      Thanks for your question.

      Unfortunately only Platinum members are guaranteed business seats. You may be still be able to upgrade to business, but it won’t be guaranteed.

      Cheers,
      Shirley

  16. Default Gravatar
    paulkarippai | June 26, 2014

    My frequent flyer has earned miles of around 4500 which is expiring this month. Please llet me know what is available for purchase or how tto redeem these miles.

    rgds,
    K.Paul

    • Staff
      Shirley | June 27, 2014

      Hi Paul,

      Thanks for your question.

      You can redeem your miles through the official Emirates website; you can redeem your miles for flight upgrades and flight seats.

      Cheers,
      Shirley

  17. Default Gravatar
    Riffaya | June 25, 2014

    Can the miles be counted from the last trip abroad with Emirates even though I just joined skyward?

    • Staff
      Elizabeth | June 25, 2014

      Hi Riffaya,

      Thanks for your question.

      If your flight was in the last six months then you are able to claim miles for this trip. Simply log into your account on the Emirates website and visit the ‘claim miles’ page. Once there you can fill in the required information and your miles should be in your account within 6-8 weeks.

      Hope this has helped.

      Thanks,

      Elizabeth

  18. Default Gravatar
    Nirmala | June 25, 2014

    I travelled with Emirates Airlines in December 2011, January 2012. June 2013 and Sepptember 2013. Can I Claim points now by joining the skyward pprogram

    • Staff
      Elizabeth | June 25, 2014

      Hi Nirmala,

      Thanks for your question.

      Emirates only lets you claim miles six months after your flight.

      Hope this has helped.

      Thanks,

      Elizabeth

  19. Default Gravatar
    itendra@gmail.com | June 23, 2014

    I traveled on Emirates and Qantas commencing early November 2013. I just became a member of the frequent flyer today. I wanted to claim these legs of the journey and the system rejected it saying it is more than 6 months.

    I humbly request for me to given this miles as it is only one (1) month after this 6 month period.

    • Staff
      Shirley | June 24, 2014

      Hi Itendra,

      Thanks for your question.

      If you would like to claim your Miles for Emirates flights, please log in and go to ‘My Account’ where you can submit an online claim on the Claim Miles page. If your details match those in the Emirates system, then your missing Miles are credited into your account straight away.

      Cheers,
      Shirley

    • Default Gravatar
      itendra@gmail.com | June 24, 2014

      I have done just that and the response was that my flight has been 6 months plus old and as such can not be credited. Can there be any exception to this rule since I just became a member yesterday.

    • Staff
      Elizabeth | June 25, 2014

      Hi itendra,

      Thanks for your question.

      You might be better off getting in contact with Emirates and explaining your situation directly. I’ve emailed you a link to their contact page.

      Thanks,

      Elizabeth

  20. Default Gravatar
    | June 22, 2014

    Please help us, how to claim mile from our Business Rewards and what is the procedure, there always a Error message like this.

    “Please ensure the Skywards Miles for this ticket have been credited before claiming Business Rewards Miles.”

    • Staff
      Shirley | June 23, 2014

      Hi LJ,

      Thanks for your question.

      Please refer to the email I’ve sent you with the contact details for Emirates. They will be able to assist you with this enquiry.

      Cheers,
      Shirley

  21. Default Gravatar
    paul | June 20, 2014

    How long do tier miles last before they expire?

    • Staff
      Shirley | June 23, 2014

      Hi Paul,

      Thanks for your question.

      Please refer to the ‘points expiry’ heading above this page.

      Cheers,
      Shirley

  22. Default Gravatar
    faisalmfp | June 17, 2014

    hi, can i use my father’s skyward to book my flight(he is not travelling with me)? and can i upgrade my flight using my father’s miles?

    • Staff
      Shirley | June 18, 2014

      Hi Faisaimfp,

      Thanks for your question.

      On the Emirates site its states, “yes you can. For an Emirates flight reward visit Plan and Book and choose ‘pay with Miles’. For partner flight rewards, please use the online reward form.”

      Cheers,
      Shirley

  23. Default Gravatar
    MG | June 16, 2014

    Hi,

    I am trying to claim some miles from my previous Emirates flight which I took a week ago. The website asks for a ticket number other than the booking reference.

    Whats a ticket number ? Can you tell me if it’s alphanumeric/no of digits etc so I can figure what we are talking about from my itinerary – because I see a lot of different numbers there, none of which say ticket number and none of them seem to work.

    Thanks

    • Staff
      Shirley | June 16, 2014

      Hi MG,

      Thanks for your question.

      Your Emirates Electronic Ticket Number can be found on your eTicket receipt (example: 176 2101234567).

      Cheers,
      Shirley

    • Staff
      Elizabeth | June 16, 2014

      Hi MG,

      Thanks for your question.

      Your electronic ticket number will be found on your eTicket receipt. An example number is 176 2101234567.

      Hope this has helped.

      Thanks,

      Elizabeth

  24. Default Gravatar
    LJ | June 15, 2014

    Hi, I just want to ask if how can I add members or employee in our Business Skywards. Because I got problem in claiming of missing miles. I don’t know how to add the members.
    Thank you

    • Staff
      Shirley | June 16, 2014

      Hi LJ,

      Thanks for your question.

      Only the Administrator of the Emirates Skywards Rewards accounts can add members into the account, this can be done online. If you’re having trouble navigating the site, please contact the customer service team at Skywards.

      Cheers,
      Shirley

    • Default Gravatar
      LJ | June 16, 2014

      Hi Shirley,

      We are the admin of the account, Can you teach us what is the procedure for adding employee or member in the Business Skywards, so that we can add the miles that they use when they travel.

      Thank you

    • Staff
      Elizabeth | June 17, 2014

      Hi LJ,

      Thanks for your question.

      Your employee will firstly need to have an Emirates Skywards number, and if they don’t they can enrol in the program for free. When they have one you can visit the Emirates Skywards website and select ‘Individual Employee Enrolment’ from the Business Rewards drop down menu at the top of the screen. You’ll need to provide your organisation’s Business Rewards account number and your employee’s account number and then they will be added to your account.

      Hope this has helped.

      Thanks,

      Elizabeth

    • Default Gravatar
      LJ | June 18, 2014

      What is the meaning of this error message?

      “Please ensure the Skywards Miles for this ticket have been credited before claiming Business Rewards Miles.”

      Because when I try to claim the miles of my employee there will be an error message like that.
      Thank you

    • Staff
      Shirley | June 19, 2014

      Hi LJ,

      Thanks for your question.

      I think you may need to wait for your miles to be credited, or you need to credit them in your Skywards Miles account first.

      If you’re having trouble navigating the site or with your account, please contact the customer service team at Emirates.

      Cheers,
      Shirley

  25. Default Gravatar
    Paul | June 14, 2014

    How many miles do I have to redeem for an upgrade from economy to business Melbourne to Dublin? And can I use my miles to upgrade my family who will be travelling with me?

    • Staff
      Elizabeth | June 16, 2014

      Hi Paul,

      Thanks for your question.

      If you hold a Skywards Saver Fare you will need 80,000 Skywards Miles to upgrade, if you hold a Skywards Flex Fare you will need 62,500 Skywards Miles to upgrade from economy to business class on a one-way trip. You’re also able to spend your Miles on rewards for your friends and family.

      Hope this has helped.

      Thanks,

      Elizabeth

  26. Default Gravatar
    Sanjay | June 12, 2014

    How to become a previlaged frequent flyer miner to Emirates Airlines?

    • Staff
      Shirley | June 13, 2014

      Hi Sanjay,

      Thanks for your question.

      Please see the link above to join the Emirates Program.

      Cheers,
      Shirley

  27. Default Gravatar
    TA | June 12, 2014

    Hi,

    Can I get points if I buy tickets for my family? Or can I only get points for my own ticket only?

    Thanks.

    • Staff
      Shirley | June 13, 2014

      Hi TA,

      Thanks for your question.

      You can earn miles for this if you enrol your family in the Family Bonus Programme. On the Emirates site it states that “if you are the principal of a Family Bonus programme, you will earn 20% of base Miles collected by nominated family members”.

      Otherwise, you’ll earn miles for your ticket only.

      Cheers,
      Shirley

  28. Default Gravatar
    | June 11, 2014

    I have earned Silver members status but my boyfriend has not. Can I take him into the airport lounges with me?
    Thanks

    • Staff
      Shirley | June 12, 2014

      Hi Claire,

      Thanks for your question.

      Gold and Platinum members travelling in any class can invite a guest travelling onwards with them on Emirates into the airport lounge.

      Cheers,
      Shirley

  29. Default Gravatar
    SAN | June 10, 2014

    My miles are set to expire in a month. Is there anyway I can renew them with a fee. If I wish to transfer them to a relative will they need to be used ip in a month? And how much does it cost to transfer? Thanks.

    • Staff
      Shirley | June 10, 2014

      Hi San,

      Thanks for your question.

      On the Emirates website it states that, “although your Miles must be redeemed before they expire, you can use them to book a reward ticket that is valid for up to 12 months. This means that even if you can’t travel before your Miles expire, you can still redeem them now for a future trip.”

      Also, it states that “Skywards Miles can be transferred at a cost of USD 25 per 1,000 Miles to any Skywards account through your account. Miles can only be transferred if the receiving account has at least one earning activity in the account.”

      Cheers,
      Shirley

  30. Default Gravatar
    steve | June 9, 2014

    can you help please. I have 5,500 skywards points which expire this month but have booked a Emirates flight and staying at the Jumeirah beach in Dubai next Feb which had been booked by a travel agent.
    Can I carry these points over to use at the hotel
    or do I have to redeem them now

    • Staff
      Shirley | June 10, 2014

      Hi Steve,

      Thanks for your question.

      You’ll need to redeem them before they expire.

      On the Emirates website it states that the only exception is “although your Miles must be redeemed before they expire, you can use them to book a reward ticket that is valid for up to 12 months. This means that even if you can’t travel before your Miles expire, you can still redeem them now for a future trip.”

      Cheers,
      Shirley

  31. Default Gravatar
    qamar | June 9, 2014

    dear mark
    I have an I’d for skyward but do not remember my password nor i remember email address at which EK is sending password I am trying to retrieve.
    can you help

    • Staff
      Shirley | June 10, 2014

      Hi Qamar,

      Thanks for your question.

      Please contact the customer service team at Emirates to retrieve your password.

      Cheers,
      Shirley

  32. Default Gravatar
    Rivan | June 9, 2014

    I want to add frequent flyer points for my son

    • Staff
      Shirley | June 10, 2014

      Hi Rivan,

      Thanks for your question.

      You can transfer your miles to your son’s Emirates Skywards membership using the ‘transfer of miles’ feature. If your son doesn’t have a membership, you can still book flights for him using your miles.

      Cheers,
      Shirley

  33. Default Gravatar
    Tristen | June 8, 2014

    Hi,
    I’m having trouble joining skywards as I’m going around in circles looking for the application form.

    • Staff
      Shirley | June 10, 2014

      Hi Tristen,

      Thanks for your question.

      Please click on the link above this page for the application form.

      Cheers,
      Shirley

  34. Default Gravatar
    Naveen | June 7, 2014

    Is it possible to credit miles of my JetAirways flights to my skyward account? If yes, how do I do it?

    • Staff
      Shirley | June 10, 2014

      Hi Naveen,

      Thanks for your question.

      To our knowledge, JetAirs and Emirates are just partners and so you might not be able to credit miles from one to another. Emirates allows you to claim miles from Emirate flights only.

      Cheers,
      Shirley

  35. Default Gravatar
    Barbara | June 7, 2014

    Hello, we have a large number of Qantas frequent flyer points which seem to be impossible to use. Can we transfer these directly to the Skywards program? Can we book a flight directly with emirates using these points that are currently with Qantas. we want to travel Sydney/Dubai/Prague April 2015 and return Amsterda to Sydney .Both directions in business class. Is there any way to do this directly through Emirates if we can transfer our points from Qantas? If so, is there a fee or loss of points? What would we need in points value to complete this journey?..Thanks, Barbara

    • Staff
      Shirley | June 10, 2014

      Hi Barbara,

      Thanks for your question.

      You can use your Qantas points on Emirates for a: Qantas & Partner Classic Award. You can redeem your Qantas Points through the official Qantas website.

      I’ve emailed you a link for more information about this regarding how many points it will take and the process.

      Cheers,
      Shirley

  36. Default Gravatar
    Ofong | June 7, 2014

    What is process of joining the skywards program
    What is the steps In adopting a password or is there any existing code or reference to choose

    • Staff
      Shirley | June 10, 2014

      Hi Ofong,

      Thanks for your question.

      I’ve included the link to join the Emirates program above this page.

      Cheers,
      Shirley

  37. Default Gravatar
    ell | June 6, 2014

    Hi if my flight has been booked by an agency because I’m flying in a big group can I still redeem the sky miles?

    • Staff
      Shirley | June 10, 2014

      Hi Ell,

      Thanks for your question.

      You can still claim points, on the Emirates website it states that “if you are missing Miles for Emirates flights, please log in and go to My Account where you can submit an online claim on the Claim Miles page for an immediate reply. If your details match those in our system, we’ll credit the missing Miles into your account straight away.”

      Cheers,
      Shirley

  38. Default Gravatar
    Nikki | June 6, 2014

    My partner is a skywards gold member but I am not, can he use his miles/points to pay towards and book us both on a flight?

    • Staff
      Shirley | June 6, 2014

      Hi Nikki,

      Thanks for your question.

      Yes your partner can redeem your Skywards Miles to book a flight for you both.

      Cheers,
      Shirley

  39. Default Gravatar
    Sharon | May 29, 2014

    Isthere a list available of how many points you need for flights?

    • Staff
      Shirley | May 30, 2014

      Hi Sharon,

      Thanks for your question.

      I’ve emailed you a link to the Emirates Miles Calculator where you can calculate how many miles you’ll need for a particular flight.

      Cheers,
      Shirley

  40. Default Gravatar
    G&T | May 28, 2014

    Have i missed out on skyward points as i will be travelling with emirates for the 3rd time in succession in December to Perth Australia. I was convinced id joined filled all the neccessary in but have never had a card and to be quite honest i then forgot about i have just paid for the flight in december and it has reminded me can i back date or anything

    • Staff
      Shirley | May 29, 2014

      Hi G&T,

      Thanks for your question.

      To our knowledge you receive your membership card after your third flight with Emirates; if this is not the case, please contact the customer service team at Emirates.

      If you’ve quoted your membership number when booking the flights, the miles should have been credited to your account. You can also ‘claim’ miles if you’ve noticed they haven’t been credited to your account.

      Cheers,
      Shirley

  41. Default Gravatar
    Lidiia | May 28, 2014

    Hello,

    I used to have Skywards, but its been over 4 years. Do I need to join again (if yes- could you send me a link to the form please?)
    Also I’m a member of Korean air program – does it mean anything? (I read that they are your partners..)
    Thank you,
    Lidiia

    • Staff
      Shirley | May 29, 2014

      Hi Lidiia,

      Thanks for your question.

      Emirates Skyward memberships don’t expire, but your miles may have if you haven’t used them.

      Korean Airlines and Emirates are partners, but it just means that you earn and redeem your Emirates miles for Korean Airline flights and vice versa.

      Cheers,
      Shirley

  42. Default Gravatar
    Kassim | May 28, 2014

    I’m also having trouble finding the application form.

    Thanks

    Kassim

    • Staff
      Shirley | May 28, 2014

      Hi Kassim,

      Thanks for your question.

      I’ve emailed you the link for the Emirate Skywards form

      Cheers,
      Shirley

  43. Default Gravatar
    Steve | May 26, 2014

    how much do i have to pay to be a member of skywards

    • Staff
      Elizabeth | May 27, 2014

      Hi Steve,

      Thanks for your question.

      The Skywards program is free to join.

      Thanks,

      Elizabeth

  44. Default Gravatar
    Ana | May 26, 2014

    Hi I want to join skywards, but having problems finding the application to join

    • Staff
      Elizabeth | May 27, 2014

      Hi Ana,

      I’ve emailed you the link to the online application form.

      Thanks,

      Elizabeth

  45. Default Gravatar
    mick | May 24, 2014

    can I book Qantas flights adelaide to perth return using skywards, or seat upgrades for same ,If so Where do I find chart to work out this.
    thanks Mick

    • Staff
      Elizabeth | May 26, 2014

      Hi Mick,

      Thanks for your question.

      You are able to book Qantas-operated flights using your Skywards miles, but your are unable to upgrade your seat on one of these flights using your Skywards miles. To make a booking, and work out how many points you’ll need for your flight, you can visit the Emirates website.

      Hope this has helped.

      Thanks,

      Elizabeth

  46. Default Gravatar
    Ray | May 23, 2014

    HI
    Flight Perth -Dubai return,how many points need to reedim.
    Kind Regards!

    • Staff
      Elizabeth | May 26, 2014

      Hi Ray,

      Thanks for your question.

      For a Skywards Saver Fare, you need 72,000 Skywards Miles for a return trip to Dubai from Perth.

      Hope this has helped.

      Thanks,

      Elizabeth

  47. Default Gravatar
    Satish | May 19, 2014

    Hi
    I have another question also . Can we buy a international ticket from Delhi to Los Angelis after adjusting our miles and balance by cash .

    • Staff
      Shirley | May 21, 2014

      Hi Satish,

      Thanks for your question.

      You can buy an international ticket from Delhi to LA from Emirates, you may want to do this over the phone to ensure your miles are added into your frequent flyer account.

      Cheers,
      Shirley

  48. Default Gravatar
    Steve | May 19, 2014

    I am a QANTAS Gold member and travel occasionally on Emirates, I also have Skywards membership. If I travel using my Skywards ff# on the ticket can I still access the lounges using my QF Gold card?

    Thanks

    Steve

    • Staff
      Elizabeth | May 20, 2014

      Hi Steve,

      Thanks for your question.

      Emirates Skywards members travelling on Qantas flights will have access to Qantas lounges, depending on their membership level, and it is the same for Qantas members travelling on Emirates flights. If you’re also a Gold member with Emirates then you will have Qantas lounge access.

      Hope this has helped.

      Thanks,

      Elizabeth

  49. Default Gravatar
    Satish | May 19, 2014

    Hi
    I have a question . The question is that how many sky miles are needed to upgrade my ticket from economy to business class from Delhi to Los Angelis . I am a blue tier member .

    Thanks

    • Staff
      Elizabeth | May 19, 2014

      Hi Satish,

      Thanks for your question.

      The amount of Sky Miles needed to upgrade will depend on the specific flight, ticket, and a few other details, which is why this is calculated for you in your account. To see how many points it will take to upgrade you can log into your account and go to ‘Manage a booking’, and you will be able to select from a range of options available.

      Hope this has helped.

      Thanks,

      Elizabeth

  50. Default Gravatar
    Omar | May 16, 2014

    Hi,

    I am a blue tier in Emirates and my review date will be on the 30th of June. I accumulated 23,000 miles and I have to earn more 2,000 tier miles to be upgraded to silver tier. If I do not fly before the 30th of June, would I lose all my tier miles. I have a flight that is already booked on the 5th of July that will earn me more than 2000 miles.

    Thanks

    • Staff
      Elizabeth | May 19, 2014

      Hi Omar,

      Thanks for your question.

      Tier Miles are valid 13 months from the date you start earning. If this date falls on the 30th of June, then your tier miles from your flight on the 5th will not be counted until after the flight. Seeing as the dates are so close, you may be best calling Emirates and asking if you are able to have a slight extension so you’ll be able to count these miles and upgrade to the Silver tier.

      Hope this has helped.

      Thanks,

      Elizabeth

  51. Default Gravatar
    emmanuela | May 15, 2014

    Hi, pls I would like to join the blue tier skywards membership, how can I do that? Will my previous flights points be awarded to me? How can I check for fares? Thank you!

    • Staff
      Shirley | May 16, 2014

      Hi Emmanuela,

      Thanks for your question.

      You can join the Emirates Skywards through their official website. Not all previous flights will be awarded to you, to our knowledge flights that you have booked within the last three months are included. However, please confirm this with a customer service representative from Emirates.

      You can also check fare prices through the Emirates website.

      Cheers,
      Shirley

  52. Default Gravatar
    Jess | May 11, 2014

    HI, I would like to know if I am a member as I might forgot my password, if not, why I try to register as a member they said my email had been used, I don’t understand I can not get my password when I click on “forgot password” need your advice as soon as possible as I would like to make a booking today or not later than tomorrow.

    Besides, I had another question which is my boyfriend was a blue membership with Emirates, and would like to collect point while I am the one who are doing the booking and payment, can I just enter his membership number by using my login detail ?

    I look forward to hearing from you soon.

    Thanks

    • Staff
      Elizabeth | May 13, 2014

      Hi Jess,

      Thanks for your question.

      If you are having trouble logging in, you might be best to get in contact with Emirates directly. They might be able to help you out with any problems you are having and reset your password.

      You are only able to collect points if your boyfriend will be flying with you, although it does not matter which one of you makes the booking.

      I hope this helps.

      Thanks,

      Elizabeth

  53. Default Gravatar
    Jess | May 11, 2014

    Hi, My boyfriend was a skywards blue tier member and would I am the one who did the booking and planning to use my email address & credit card but would like to know if I can use his membership number and collect point in to his skywards?

    need your advise

    thanks

    • Staff
      Elizabeth | May 13, 2014

      Hi Jess,

      Thanks for your question.

      Miles can only be earned if your boyfriend is flying with you. It doesn’t matter who makes the purchase, but to earn Miles he has to be a passenger on the same flight. If he is flying with you, then he can earn Miles for both his and your tickets.

      I hope this has helped.

      Thanks,

      Elizabeth

  54. Default Gravatar
    avril | May 4, 2014

    how many points do I have and when do they expire ?
    can I use them for hotels in singapore?

    • Staff
      Elizabeth | May 5, 2014

      Hi Avril,

      Thanks for the question.

      Your points will expire three years after your earning activity has ceased and will be removed on that year at the end of your birthday month. We are a comparison site, so to check your points you will have to log into your account on the Emirates website. As for hotels, you are able to use your points towards a stay at any Marriot hotel, who have locations in Singapore.

      I hope this has helped.

      Thanks,

      Elizabeth

  55. Default Gravatar
    Peggy | May 3, 2014

    My friend and I are flying with Emirates. Can I use my Skyward account on her as well? Or those the passenger and the Skyward member has to be the same?

    Thanks!

    • Staff
      Elizabeth | May 5, 2014

      Hi Peggy,

      Thanks for the question.

      Emirates allows you to use your Skywards Miles for flight rewards for your family and friends.

      Hope this has helped.

      Thanks,

      Elizabeth

  56. Default Gravatar
    carmel | April 29, 2014

    I’ve lost my membership number.

    • Staff
      Shirley | April 30, 2014

      Hi Carmel,

      Thanks for your question.

      Please contact the Emirates Skywards customer service team directly about your membership number.

      Cheers,
      Shirley

    • Staff
      Marc | April 30, 2014

      Hi Carmel,
      thanks for the question.

      If you visit the Emirates Skywards login page, there’s a small link underneath the boxes where you can enter in your number and password which says “Forgot Password or Membership Number?”. Click this and you can find out your membership number.

      Cheers,
      Marc.

  57. Default Gravatar
    ck | April 28, 2014

    I have 14600 tier miles and Emirates prompts me to take additional 19 flights or 10800 tier miles before 30th June 2014 to achieve silver.
    I have no trips in Emirates before 30th June.

    What happens to my Tier miles?

    thanks!

    • Staff
      Marc | April 29, 2014

      Hi Ck,
      thanks for the question.

      Emirates have a rolling tier qualification system, where if you don’t qualify by the date given, you’ll drop a tier but be given a chance each month to move back up to the next tier using your tier miles.

      I hope this helps,
      Marc.

  58. Default Gravatar
    Ann | April 26, 2014

    Am booking my third flight to the uk with your great airline. My question is: do I get a benefit, such as an upgrade on my seat? Thanks,
    Ann.

    • Staff
      Marc | April 28, 2014

      Hi Ann,
      thanks for the question.

      The benefits for the blue membership to the Emirates program are listed further above on this page. Seat upgrades can be purchased using Skywards Miles you receive. If you’re in a higher membership level you can receive benefits such as bonus points earning, lounge access, greater baggage allowance and more.

      I hope this helps,
      Marc.

  59. Default Gravatar
    debbieadooley@yahoo.co.uk | April 25, 2014

    What are air miles worth?

    • Staff
      Marc | April 28, 2014

      Hi debbie,
      thanks for the question.

      Unfortunately this is a difficult questions to answer. The short answer is it depends on what you spend your miles on. You might want to read this short guide for a bit more information about this.

      I hope this helps,
      Marc.

  60. Default Gravatar
    knowles | April 23, 2014

    I am a qantas frequent flyer member. I will be flying emirates next week for first time. To get skywards miles, do I quote my qantas number or should I join the Emirates system ?

    • Staff
      Marc | April 24, 2014

      Hi Knowles,
      thanks for the question.

      If you want to earn Skywards Miles you’ll have to become a member of the Skywards program. You can do this up to two months after flying and still receive your miles.

      I hope this helps,
      Marc.

  61. Default Gravatar
    Lesley | April 23, 2014

    I am sure I am a member of Emirates Skywards but I can’t remember my number and I was never sent a membership card, what to do?

    • Staff
      Marc | April 24, 2014

      Hi Lesley,
      thanks for the question.

      If you visit the Skywards website and try to log by clicking the ‘Already a member?’ button, there’ll be a section that says ‘Forgot password or Membership Number?’. Click this and enter in your email address or any other details you remember and you might be able to see whether or not you have an account already. If not, joining is quick.

      It should also be noted that you won’t receive a physical card when joining up to the program. You can print out a blue membership card if you need it, but apart from this you won’t receive a physical card unless you’re on a higher membership level.

      I hope this helps,
      Marc.

  62. Default Gravatar
    anne | April 17, 2014

    Hello there,

    I just flown with emirates recently,how can I join the Emirates Skywards.

    Thanks.

    • Staff
      Marc | April 17, 2014

      Hi Anne,
      thanks for the question.

      You can join the Skywards program by logging onto their website and filling out the join form. You can claim miles for flights taken up to two months before joining.

      I hope this helps,
      Marc.

  63. Default Gravatar
    Paul | April 16, 2014

    joined you guys today , how long before I get my blue card please
    thanking you
    Paul

    • Staff
      Marc | April 17, 2014

      Hi Paul,
      thanks for the question.

      Emirates will send out a blue card once you complete your qualifying flights are completed.

      Cheers,
      Marc.

    • Default Gravatar
      Paul | April 17, 2014

      thank you ,
      that was a quick reply
      we have printed out the paper copies for my wife and self , mine came out the size of a business card, my wife’s is so small it cannot be read,
      I went back into my email to try to up the size and the emails have disappeared after being copied ???? any ideas please

    • Staff
      Marc | April 17, 2014

      Hi Paul,
      Not a problem!

      You can always access a printable version of your card through your account. Just login, then go to the ‘My Account’ tab on the left. Once you’re here, there’ll be a dashboard showing you your Skywards Miles and your Tier Miles. Underneath this is a section called ‘My Account’, and underneath that is a section called ‘Quick Links’. Here you can find a button called ‘Print Card’ which will give you a copy of the card to print at the right size.

      I hope this helps,
      Marc.

  64. Default Gravatar
    sandra | April 15, 2014

    hi there

    I recently used Emirates to fly to hong Kong and and I’m planning to so often, and so i would like to join your frequent traveller program.

    my question is: will my already travelled points in my previous trip be considered since I wasn’t registered yet? and if yes, please send me the link so I can join.

    thank you

    • Staff
      Marc | April 15, 2014

      Hi Sandra,
      thanks for the question.

      You can join the Emirates Skywards program through the link I emailed you. You can claim miles for flights flown up to two month prior to becoming a member.

      I hope this helps,
      Marc.

  65. Default Gravatar
    Kathy | April 13, 2014

    Can I access the business class club in Daudi with my platinum emerits card

    • Staff
      Marc | April 14, 2014

      Hi Kathy,
      thanks for the question.

      Gold, Silver and Platinum members can use any Emirates Business Class Lounge at Dubai International Airport. Platinum members also get access to the First Class Lounge at Emirates Terminal 3, Dubai.

      You’ll also get access to Emirates lounges around the globe, including Sydney, Melbourne, Perth, Brisbane and Auckland. This is in addition to Emirates partner lounges. I’ve sent you a link with more information.

      Cheers,
      Marc.

  66. Default Gravatar
    chris | April 11, 2014

    How can I join skywards?

    • Staff
      Shirley | April 11, 2014

      Hi Chris,

      Thanks for your question.

      I’ve emailed you a link to sign for Skywards, please check your inbox.

      Cheers,
      Shirley

  67. Default Gravatar
    derek | April 10, 2014

    Morning

    Could you please send me the link to join up to your frequent flyers program as my wife and I will be using your airline soon
    Cheers
    Derek

    • Staff
      Shirley | April 10, 2014

      Hi Derek,

      Thanks for your question.

      Please check your inbox, I’ve emailed you the sign-up link.

      Cheers,
      Shirley

  68. Default Gravatar
    Mr | April 9, 2014

    {1} Do we travel on Emirates enough to finally become Silver members ? we are both blue at present.
    {2}We plan to go to Bangkok in mid September 2014, I shall book about June 1st. Do Skywards still deduct points, after a cirtain elaps between fligh bookings,?

    If so how long do I have before that happens.

    • Staff
      Shirley | April 9, 2014

      Hi D.Bickerstaff,

      Thanks for your question.

      You can become a silver member when you collect 25,000 Tier Miles or take 25 qualifying flights. The Emirates website states that “a qualifying flight is a flight on Emirates, or a codeshare flight marketed by Emirates but operated by another airline, between the point of origin and point of destination of an outward or return journey”.

      The website also states that “Skywards Miles will expire (and be deducted from the Member’s Account) at the end of the month of a Member’s birthday on/after the third anniversary of the relevant flight or applicable transaction.”

      Hope this helps,
      Shirley

  69. Default Gravatar
    woolard | April 9, 2014

    how do I find if I am still a frequent flyer member

    • Staff
      Shirley | April 9, 2014

      Hi Woolard,

      Thanks for your question.

      You can find out by contacting Emirates directly, if you’re still a member you’re likely to still be in their database.

      Cheers,
      Shirley

  70. Default Gravatar
    Cyprusgal | April 9, 2014

    My husband had 36000 amex membership rewards points. He transferred them over to a skywards acc so he could then transfer them to me. The transfer lost us 10.000 points and for him to transfer to me will cost $700.00 au in addition to the points!

    Absolute ripp off! .. Is there any way we can transfer back to amex where they can actually be used for something???

    • Staff
      Shirley | April 9, 2014

      Hi Cyprusgal,

      Thanks for your question.

      Unfortunately this question is best directed to American Express, as it is up to their discretion.

      Cheers,
      Shirley

  71. Default Gravatar
    angela | April 7, 2014

    I joined frequent flyer and after my journey recieved an email asking me to confirm my address, unfortunately I can’t remember my password to get on site to confirm this. The website dosent allow me to access this. Would be grateful for advice on this problem.

    • Staff
      Marc | April 7, 2014

      Hi Angela,
      thanks for the question.

      You can sort this matter out by calling Emirates Skywards directly.

      I hope this helps,
      Marc.

  72. Default Gravatar
    Idris | April 6, 2014

    Hi
    I have 8450 miles, i want to use it and going to travel to karachi via dubai (transit).

    Can i use these miles by shopping at dubai airport?

    or how i can use it?
    Thanks

    • Staff
      Marc | April 7, 2014

      Hi Idris,
      thanks for the question.

      There are many different ways you can spend Skywards Miles. I’ve sent you a link to the website which explains this.

      I hope this helps,
      Marc.

  73. Default Gravatar
    aloma | April 1, 2014

    How do I find out my points tally

    • Staff
      Marc | April 2, 2014

      Hi Aloma,
      thanks for the question.

      You can check your points balance by looking at your dashboard on the Emirates Skywards website. I’ve emailed you the link.

      Cheers,
      Marc.

  74. Default Gravatar
    Malen | April 1, 2014

    Hi! Can I ask how to sign up for membership in frequent flyer program of emirates airlines?
    Whenever I tried to sign up, I was routed to emirates airlines, then it’s asking for my frequent flyer number.
    Thanks!

    • Staff
      Marc | April 2, 2014

      Hi Malen,
      thanks for the question.

      You can sign up to the Skywards program online. I’ve emailed you the link you can use for this.

      Cheers,
      Marc.

  75. Default Gravatar
    Thomas | March 31, 2014

    I have most of my miles expiring today. Can I use it to buy ticket for a sister to fly on emirates?

    • Staff
      Marc | April 1, 2014

      Hi Thomas,
      thanks for the question.

      Emirates allow you to use your miles for flights for family and friends. You can do so by logging onto the Emirates website and booking a flight online.

      I hope this helps,
      Marc.

  76. Default Gravatar
    mrs | March 30, 2014

    I have 57000 skyward miles that expire in September.
    I would like to fly to New Zealand from London returning via San Francisco and back to London sometime between June
    and July. How can I redeem my point for a reasonable flight, and how much would it cost me in £?

    • Staff
      Marc | March 31, 2014

      Hi mrs deneys,
      thanks for the question.

      There are a number of ways to use your Skywards points for flights, and a range of airlines to choose from in addition to flying with Emirates, so I’d recommend comparing the different partner airlines on the Emirates website and making some enquiries about how much it would cost for your intended journey. Keep in mind that Emirates is partnered with easyJet, Qantas, Jetstar and Virgin America in addition to others, which may be relevant considering where you’re intending on flying to. As always, the amount you’d need to pay for your flights will depend on a range of factors, including when exactly you end up booking, the airlines you fly with, and the class you choose.

      Sorry I couldn’t be of more help,
      Marc.

  77. Default Gravatar
    sky | March 28, 2014

    I booked 3 ticket for Toranto from kuwait and then back. how much points i earn over it and how i can use this. i am going to fly on 16 july 14 from kuwait and back on 25 August. please guide me how i can take benefit for this point.

    • Staff
      Marc | March 31, 2014

      Hi sky ward,
      thanks for the question.

      This will depend on which class you’re flying, but to give you an idea, a flight from Kuwait City to Toronto would earn 6,500 Skyward Miles and 6,500 Tier Miles on a Saver Fare, and 13,000 Skywards Miles and 13,000 Tier Miles on a Flex Fare. You can use points for a large variety of rewards, including to pay for flights or flight upgrades, to pay for services such as rental cars, or to pay for items in the Emirates store.

      I’ve sent you a link to the Emirates Mileage calculator to help you work out the miles you’d earn.

      I hope this helps,
      Marc.

  78. Default Gravatar
    mal | March 28, 2014

    hi can i transfer my frequent flyer point from qantas to my emirate skyward account if not is there anyway i can use my points from qantas to upgrade on emirate flight thanks

    • Staff
      Marc | March 31, 2014

      Hi mel,
      thanks for the question.

      Unfortunately you can’t convert Qantas Points to Skywards Points or to upgrade an Emirates seat. You can use Qantas Points to pay for a Classic Awards seat on an Emirates flight.

      I hope this helps,
      Marc.

  79. Default Gravatar
    Siva | March 27, 2014

    I am a new skyward member .Is there any possibility to add my previous trip details to skywards ? This is my 3 rd visit to USA through emirates.

    • Staff
      Marc | March 28, 2014

      Hi Siva,
      thanks for the question.

      You can claim miles for flights taken up to two months before becoming a Skywards member. Please visit the Skywards website for more information.

      I hope this helps,
      Marc.

  80. Default Gravatar
    .M.F. | March 26, 2014

    I did not apply for credit for the miles which I earned on my recent trip to Dubai and India.How do I apply online for such miles to be credited to my account ?

    • Staff
      Shirley | March 26, 2014

      Hi MF Mulla,

      Thanks for your question.

      Please contact Emirates directly regarding crediting your points into your account.

      Cheers,
      Shirley

  81. Default Gravatar
    NYSteve | March 26, 2014

    Thanks in advance for your help. Try as I will, I cannot find the number of miles that need to be redeemed for Emirate flights. I am NOT a current club member, but I CAN redeem miles earned on partners. Is there any way to see how many points are generally needed? AND can the number-of-points-needed for a specific flight be checked WITHOUT joining the program and checking in?

    • Staff
      Marc | March 26, 2014

      Hi NYSteve,
      thanks for the question.

      If I’ve understood the situation correctly, you’re a member of a different frequent flyer program and can use your points to fly with Emirates? If this is the case you can find out how many points you’ll need by checking the frequent flyer website of your current program. If you let me know what program this is I’m more than happy to check for you.

      Cheers,
      Marc.

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    Mark | March 25, 2014

    If i book flights with my points and then cancel my Citibank Emirates card can I still take the flights?

    • Staff
      Marc | March 26, 2014

      Hi Mark,
      thanks for the question.

      This should be fine, as long as your Emirates membership itself stays open, regardless of if you have an Emirates Credit card or not there should be no problem in doing this.

      I hope this helps,
      Marc.

  83. Default Gravatar
    Augustin | March 23, 2014

    My question is how CAN i loose my status of silver card to a blue card after all the Time that i am a frequent flyer?

    • Staff
      Marc | March 24, 2014

      Hi Augustin,
      thanks for the question.

      Status tiers in frequent flyer accounts must be earned and then maintained each year by earning the correct number of status points, so I’d guess that you didn’t earn enough status points or take enough eligible flights to keep your silver level membership. To maintain a silver membership you must earn 25,000 Tier Miles or take 25 qualifying flights to keep a Silver membership.

      I hope this helps,
      Marc.

    • Default Gravatar
      Augustin | March 24, 2014

      How i must travel tomorrow to Johannesburg and have excess bagage what must i do ? Bécasse the last trip vie done was in december

    • Staff
      Marc | March 25, 2014

      Hi Augustin,
      thanks for the question.

      Extra baggage will come with additional costs if you no longer have a silver membership. Please visit the Emirates website for more information.

      Cheers,
      Marc.

  84. Default Gravatar
    folake | March 12, 2014

    How to upgrade from bkue to ivory tier

    • Staff
      Marc | March 12, 2014

      Hi Folake,
      thanks for the question.

      To jump from Blue to Silver tiers you must earn 25,000 Tier Miles or take 25 eligible flights in the qualifying period.

      I hope this helps,
      Marc.

  85. Default Gravatar
    veena | March 10, 2014

    any application /online fee for this registration????

    • Staff
      Marc | March 10, 2014

      Hi veena,
      thanks for the question.

      Emirates Skywards is a free program which you can join by visiting the Skywards website.

      Cheers,
      Marc.

  86. Default Gravatar
    Mal | March 9, 2014

    So what do I need to do to join?

    • Staff
      Elizabeth | March 10, 2014

      Hi Mal,

      Thanks for the question!

      You can apply for the Emirates Skywards program for free directly on the Emirates website.

      Hope this has helped.

      Elizabeth

  87. Default Gravatar
    ghazala | March 7, 2014

    I am a sky wards member. How many miles I need to become silver member?

    • Staff
      Marc | March 10, 2014

      Hi Ghazala,
      thanks for the question.

      You need to earn 25,000 Tier Miles or take 25 eligible flights during the qualifying period.

      Cheers,
      Marc.

  88. Default Gravatar
    David | March 7, 2014

    Hi,
    I have a JetPrivilege account and an Emirates Skywards account. I believe they are both partners in the Skyward programme and was wondering if there was anyway of consolidating them together into just my Emirates account and removing them from my JetPrivilege ?
    Thanks

    • Staff
      Marc | March 7, 2014

      Hi David,
      thanks for the question.

      Unfortunately there’s no way to convert JPMiles into Skywards miles. In fact, you generally can’t convert points from one frequent flyer program into another.

      Cheers,
      Marc.

  89. Default Gravatar
    | March 4, 2014

    I am planning to fly overseas with Emirates and have some FF points with Quantas. Can I join Emirate FF program before I make a flight. Thank you

    • Staff
      Shirley | March 5, 2014

      Hi Lorraine,

      Thanks for your comment.

      You can definitely join the Emirates Skywards program before flying, you can join today through their official website.

      Cheers,
      Shirley

  90. Default Gravatar
    | March 2, 2014

    In last six months I have travelled in Emirates three time on Delhi-Dubai-Accra and back route. Will it be added to my frequent flier account if registered today?

    • Staff
      Marc | March 3, 2014

      Hi Rishi,
      thanks for the question.

      You can redeem miles for flights taken up to six months prior to joining up. You will need to log into your account and specify the flight numbers and other details to earn your miles.

      Cheers,
      Marc.

  91. Default Gravatar
    Muraligopal | February 26, 2014

    hi
    i have my emirates skyward miles expiring in miles how can i buy tickets in jet airways domestic flights
    best wishes
    murali

    • Staff
      Marc | February 26, 2014

      Hi Muraligopal,
      thanks for the question.

      You can redeem your miles for a partner flight by filing out an online request form, which can be found on the Emirates website.

      I hope this helps,
      Marc.

  92. Default Gravatar
    Peter | February 25, 2014

    Hi just joined emirates skywards not travelling till December we are going melbourne to London then stopover in dubai then back home would I get points and how much would I get

    • Staff
      Shirley | February 25, 2014

      Hi Peter,

      Thanks for your comment.

      Yes you’ll be able to earn points, when you book your flight you’ll be prompted to enter your membership number. If this prompt doesn’t come up, you can quote it when you check into your flight.

      The amount of points you earn depends on the type of seat you’ve booked – I’ve emailed you a link to the Emirate Miles Calculator.

      Cheers,
      Shirley

  93. Default Gravatar
    Ian | February 19, 2014

    Don’t get emails like my wife (Lyn) does. Guess that means haven’t been awarded the points from last trip. 9/7/13 to EK 423 to Dubai from Perth
    10/7 EK 139 to Prague from Dubai
    4/8 EK 162 from Dublin to Dubai
    5/8 EK420 from Dubai to Perth

    • Staff
      Marc | February 20, 2014

      Hi Ian,
      thanks for the comment.

      Unfortunately we’re not Emirates, so we don’t manage any Skywards memberships ourselves. Please contact Emirates directly to enquire about your account.

      Cheers,
      Marc.

  94. Default Gravatar
    salam | February 19, 2014

    How can register in skywards member?

    • Staff
      Marc | February 20, 2014

      Hi Salam,
      thanks for the question.

      You can join the skywards program by going to the Skywards website. You can sign up on the main page of this website using your email address.

      Cheers,
      Marc.

  95. Default Gravatar
    Manoranjna | February 19, 2014

    How many skywards miles are required for Bangalore to New York, one way

    • Staff
      Marc | February 19, 2014

      Hello Manoranjna,
      thanks for the question.

      A one way ticket to JFK airport would cost 73,750 Skywards Miles at the time of writing. This is on the Skywards Flex Fare.

      Cheers,
      Marc.

  96. Default Gravatar
    Andy | February 13, 2014

    I have 26,000 rewards but am still a blue member.

    • Staff
      Marc | February 14, 2014

      Hi Andy,
      thanks for the question. Emirates grants a higher membership if you earn 25,000 Tier miles (these are separate to rewards miles) or take 25 qualifying flights in a qualifying period. They’ll review your account at key dates which are shown on your dashboard when you log into your account, so I suggest checking your account, as the key review date might be around the corner. Also be sure to check that these 26,000 Miles are Tier Miles and not regular rewards miles.

      I hope this helps,
      Marc.

  97. Default Gravatar
    A. | February 13, 2014

    Good morning,

    Am I able to accrue frequent flyer points utilizing flights with Qantas which I have traveled prior to signing up with your rewards program?

    Thank you, have a good day.

    • Staff
      Jacob | February 13, 2014

      Hi, A.

      You won’t be able to retrospectively claim frequent flyer points for flights that happened before you were a member of the frequent flyer program.

      Thanks for your question.

  98. Default Gravatar
    Wayne | February 7, 2014

    If my birthday falls in the month I am traveling. Does emirates offer an upgrades?

    • Staff
      Shirley | February 7, 2014

      Hi Wayne,

      Thanks for your comment.

      Unfortunately it’s up to luck whether or not you’ll get a free upgrade at the time you check in for your flight. However, a bottle of champagne can be made available for the occasion.

      Cheers,
      Shirley

  99. Default Gravatar
    Kumar | February 6, 2014

    I have joined Emirates Skywards Programme last year and have accrued 15750 skywards miles till date. Pls. let me know when do I get / from where do I collect my Skywards Blue Card

    • Staff
      Shirley | February 6, 2014

      Hi Kumar,

      Thanks for your comment.

      Emirates Skywards will send you your membership card after you take your second trip.

      Cheers,
      Shirley

  100. Default Gravatar
    alex | February 3, 2014

    Hello, I was told there is a family skywards program… does that mean my husband can get miles into his account from my flights or other family members’ registered/linked to him? if so, how to do that?

    • Staff
      Marc | February 4, 2014

      Hello Alex,
      thanks for the question.

      There’s currently no family pooling options with Skywards. You can transfer miles from family and friends, and in some cases you can collect bonus miles when your family members fly with Emirates. You can do this by logging onto your Skywards account online.

      I hope this helps,
      Marc.

  101. Default Gravatar
    Wendy | January 28, 2014

    Can I use skywards points to hire Budget rent a car. How are these points redeemed

    • Staff
      Marc | January 29, 2014

      Hi Wendy,
      thanks for the question.

      You can redeem miles for Budget car rental. There’s a minimum of 5,000 miles which need to be redeemed at any one time. To redeem miles for rental you’ll need to fill out a request form online. You can do this by logging onto your account online.

      Cheers,
      Marc.

  102. Default Gravatar
    LAWSON | January 23, 2014

    I HAVE TRAVELLED WITH EMIRATES TO INDIA DURING OCTOBER 2011 AND ALSO OCTOBER 2013. HOW DO I JOIN THE SKYWARDS PROGRAM. CAN I GET POINTS FOR THESE TWO TRIPS .

    • Staff
      Marc | January 24, 2014

      Hello Lawson,
      thanks for the question.

      You can join the Skywards program for free by visiting the Skywards home page on the Emirates website. All you need to give is your email address to start the process. You can claim miles for flights taken up to six months before joining the program.

      I hope this helps,
      Marc.

    • Default Gravatar
      Marty | February 8, 2014

      Is there an annual fee or joining fee?

    • Staff
      Marc | February 10, 2014

      Hi Marty,
      thanks for the question!

      There’s no joining fee or annual fee for joining the Emirates Skywards Frequent Flyer Program.

      I hope this helps,
      Marc.

  103. Default Gravatar
    dela | January 23, 2014

    how to input my flying miles into my skyrewards if the flight schedule is already passed?

    • Staff
      Marc | January 23, 2014

      Hello Dela,
      thanks for the question.

      Log onto your Emirates account, then find the ‘manage account’ link in the left sidebar. Once you click this, you need to click on the link which says ‘claim miles’. Once here, you can type in your ticket number and booking reference to get points for your flights.

      I hope this helps,
      Marc.

  104. Default Gravatar
    zulu | January 8, 2014

    How soon after travel do I have to upload my mileages before it becomes impossible to?

    • Staff
      Marc | January 9, 2014

      Hello Zulu,
      thanks for the question.

      If you’re newly enrolled, you can claim points for flights made up to two months prior to joining. If you’re not newly enrolled, you have six months to claim miles for past travel. Points can only be claimed for past flights taken in the same year.

      I hope this helps,
      Marc.

  105. Default Gravatar
    R | January 5, 2014

    I have travelled and now I want to upload my milage .Guide how to do

    • Staff
      Marc | January 6, 2014

      Hello R L,
      thanks for the question.

      Simply log onto your Emirates account, go to the ‘manage account’ tab and then find the ‘claim miles’ heading. This will allow you to enter in your ticket number and booking reference to receive your miles.

      I hope this helps,
      Marc.

  106. Default Gravatar
    jayant | November 12, 2013

    if i have 20000 skyward miles . can i use it to fly free on a jet airways bom /idr flight?
    Pl tell me how it works . do i have to become a member of jet previlage also?

    • Staff
      Marc | November 12, 2013

      Hello Jayant,
      thanks for the question.

      You can redeem Skywards Miles for Jet Airways flights. You’ll need a minimum of 15,000 Miles to start redeeming, and to carry out the transfer you need to log into your Skywards Account and lodge a request. According to the Jet Airways website you’ll need 6000 JPMiles for a flight from Mumbai to Indore, so if you get a free flight or not will depend on the rate at which Skywards Miles are converted to JPMiles.

      You do not have to be a member of Jet Airways to use Skywards Miles on their flights. I’ve emailed you more information.

      Cheers,
      Marc.

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