Refinancing Your Home Loan With Your Current Lender

Rates and fees last updated on

The easiest way to get a lower rate

Refinacing your home loan with your current lender

Sometimes the quickest and cheapest way to get a good deal on your home loan is simply by asking. Often, a lender is able to discount your rate, especially if you're currently paying the standard variable rate and not receiving the discounted rates they offer.

Get in touch with your current lender and ask if they can match the leading interest rates in the market. If your lender is willing to slot you straight on a lower interest rate, then you have just made one of the easiest, cost saving moves possible.

Although, admittedly, borrowers don't always refinance simply to save on interest rates. According to the September 2012 MFAA CBA Home Finance Index, the most popular reason for refinancing is for home renovations (19.5%) followed by seeking a better deal/rate (17%) and debt consolidation (13.8%). So if you are refinancing, the chances are you aren't seeking a lower interest rate, but finance for a new purpose.

How to refinance your mortgage with your current lender

Before you call up your bank and try to negotiate a better deal, take some time to prepare yourself. Ideally, you want to find some deals being offered by other lenders that you would be eligible for if you so chose to switch.

Negotiation tip

Be realistic. If you are ineligible for the type of home loans you use as examples of lower rates to your lender, your negotiation will be flawed from the start. Don't be afraid to call other lenders offering cut price interest rates to get an impression of whether you would qualify for their home loans. Doing this homework would put you in a position of significant strength when you make your claim for a lower interest rate.

Know exactly what you want

Before you start negotiations, make sure you're happy with your current loan.

Decide whether you want a fixed interest rate or a variable rate. You also need to work out whether a no-frills basic home loan is right for your needs, or whether you want more features with your loan, such as an offset account or a redraw facility.

Look for discounts offered for 'professional packages' — which are discounts off their advertised interest rates for loans exceeding a certain amount, or for bundling other banking products with your home loan. Check the deals your own bank offers too.

When you've worked out exactly what you want in your home loan, compare the home loans other banks and smaller lenders have available. finder.com.au comparison tables will give you a good grasp of the type of fees that might apply to each loan. Then compare those to what you're getting from your own lender right now.

When you're armed with enough information, it's time to start negotiating.

About Home Loan Refinancing Guide and Loan Comparison

Get an idea of current interest rates

Rates last updated September 21st, 2017
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Loan purpose
Offset account
Loan type
Your filter criteria do not match any product
Name Product Interest Rate (p.a.) Comp Rate^ (p.a.) Application Fee Ongoing Fees Max LVR Monthly Payment Short Description
3.64%
3.66%
$0
$0 p.a.
80%
A basic home loan with a competitive rate and low fees.
3.64%
4.83%
$0
$0 p.a.
95%
Owner-occupiers can lock in a competitive rate with no ongoing fees. Conditions apply.
3.49%
4.47%
$0
$375 p.a.
90%
Discount off an already competitive interest rate for loans over $150k. NSW, QLD and ACT residents only.
3.74%
3.74%
$0
$0 p.a.
80%
Combine a low variable interest rate and free redraw with no application or ongoing fees.
3.69%
3.72%
$0
$0 p.a.
80%
A low rate home loan with no ongoing fees.
3.72%
3.74%
$0
$0 p.a.
80%
Take advantage of a 100% offset account along with no annual or application fees.
3.79%
3.84%
$445
$0 p.a.
90%
A special limited time offer for owner occupiers. An IMB Transaction Account must be opened with this loan.
3.86%
3.87%
$0
$0 p.a.
80%
Pay no ongoing fees on a competitive variable rate home loan.
3.69%
4.86%
$0
$395 p.a.
90%
A special rate for first home buyers buying residential property and borrowing over $150K. 350K NAB Rewards Points offer available. Terms and conditions apply.
3.74%
4.06%
$0
$299 p.a.
95%
A loan with no application fee and borrow up to 95% LVR.
3.99%
4.02%
$600
$0 p.a.
90%
Take advantage of a 0.60% discount on your rate, a 100% offset account and no ongoing fees.
3.97%
4.02%
$445
$0 p.a.
90%
Get a competitive rate without features you may not use.
3.84%
3.84%
$0
$0 p.a.
110%
Requires a family member to act as guarantor. Discounted rate available with family pledge loans. Family pledge loans require no LMI and no deposit. NSW, Qld and ACT only.
3.68%
3.69%
$0
$0 p.a.
80%
A competitive variable rate product with low fees offered by a 100% online lender.
3.64%
3.64%
$0
$0 p.a.
70%
A basic low-rate home loan that still offers some useful features.
3.74%
3.75%
$0
$0 p.a.
70%
A special variable rate home loan with no application or ongoing fees.
3.97%
3.99%
$0
$0 p.a.
90%
A great interest rate home loan offer with unlimited redraw and unlimited extra payments.
3.74%
4.81%
$0
$0 p.a.
95%
Get a competitive 2-year fixed rate with no application or ongoing fees.
3.84%
3.84%
$0
$0 p.a.
90%
A competitive variable rate with a redraw facility. NSW, QLD and ACT residents only.
3.96%
3.98%
$0
$0 p.a.
90%
Take advantage of a redraw facility, competitive variable rate and no application or settlement fees for a limited time.
3.88%
4.89%
$0
$395 p.a.
95%
A fixed rate package with flexible repayment options. 350K NAB Rewards Points offer available. Terms and conditions apply.
3.97%
3.97%
$0
$0 p.a.
80%
A competitive variable rate home loan with no ongoing fees.
3.72%
4.19%
$0
$0 p.a.
80%
Enjoy a variable 3 year introductory rate with the Bankwest Equaliser Home Loan.
3.64%
4.03%
$0
$395 p.a.
80%
Apply for a new owner occupier loan or refinance from another lender and receive this discounted rate.
4.09%
4.12%
$0
$0 p.a.
80%
Access the equity in your home with a competitive interest rate and no application fee.
3.99%
4.02%
$395
$0 p.a.
80%
A flexible low-rate variable home loan that lets you combine your loan with other financial products.
3.69%
4.45%
$0
$375 p.a.
90%
Discount off an already competitive 2 year fixed rate for loans over $150k. NSW,QLD and ACT residents only.
3.83%
3.83%
$0
$0 p.a.
70%
A special low variable rate for owner occupiers with 100% offset account and no application or ongoing fees.
3.74%
3.74%
$0
$0 p.a.
95%
A low rate home loan with no application or ongoing fees. Note that to be eligible for this loan you must be QLD resident.
3.89%
3.91%
$0
$0 p.a.
80%
Package your owner-occupied loan with your investment loan and enjoy low rates for both.
3.69%
4.73%
$0
$0 p.a.
95%
A limited time fixed rate home loan with extra repayment abilities. Conditions apply.
3.79%
3.92%
$0
$10 monthly ($120 p.a.)
80%
A competitive variable rate home loan with flexible features. You can earn 30,000 Velocity Points for every $100k you borrow (for a limited time, subject to eligibility requirements).
4.09%
4.11%
$0
$0 p.a.
80%
A low variable rate loan with no application or ongoing fees.
4.19%
4.19%
$0
$0 p.a.
90%
100% offset account, unrestricted additional repayments and no monthly account keeping fees
3.99%
4.77%
$0
$0 p.a.
95%
A competitive 3 year fixed rate with a redraw facility and split loan options, plus no application fee.
3.74%
4.85%
$0
$0 p.a.
95%
Enjoy a low interest rate and borrow up to 95% (with LMI) of your property's value.
3.54%
3.54%
$440
$0 p.a.
80%
Borrow up to 80% LVR with no ongoing fees and a 100% offset account.
4.33%
4.33%
$363
$0 p.a.
70%
A variable home loan with $0 annual or monthly fees.
3.80%
3.81%
$0
$0 p.a.
95%
A no frills loan with a competitive rate and a maximum LVR of 95%.
4.03%
4.07%
$0
$0 p.a.
95%
Enjoy a basic home loan with a high LVR and no application or ongoing fees.
3.88%
4.47%
$0
$0 p.a.
95%
This competitive introductory rate is a limited time offer for new owner-occupiers
3.68%
3.69%
$600
$0 p.a.
90%
Get a low variable rate along with some important basic features.
3.79%
3.79%
$0
$0 p.a.
80%
Minimum loan amount for this basic home loan is $750001.
4.39%
5.42%
$300
$10 monthly ($120 p.a.)
95%
Lock in a fixed interest rate term for repayment certainty.
3.69%
4.03%
$0
$299 p.a.
80%
Enjoy a low variable rate with no application fee.
3.99%
4.99%
$0
$395 p.a.
95%
A package home loan with fee free extra repayments available during the fixed term.
3.99%
4.98%
$0
$395 p.a.
95%
A discounted package rate for owner occupiers with the ability to package a Qantas rewards earning Amplify credit card. $1,500 cashback available for refinancers. Conditions apply.
3.99%
4.90%
$0
$395 p.a.
95%
Lock in a discounted fixed rate with a low service fee.
3.65%
3.66%
$0
$0 p.a.
90%
Enjoy a low variable rate with no ongoing fees and borrow up to 90% of the value of the property.

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Negotiating with your current lender to refinance your mortgage

Australian banks and lenders are increasingly responsive to competition. Especially over the last few years, where credit laws have reduced the barriers for borrowers to switch lenders. They need your business in order to stay in business.

However, benefits still seem to be skewed towards new customers. It is up to you to demand the same special treatment.

Many banks (but not all) are able to negotiate on their advertised interest rates. They're even able to negotiate for larger discounts than the ones they advertise off the standard variable loans and fixed rate loans they show on their websites. Businesses realise the benefit of retaining customers — as luring a new customer can cost thousands in marketing costs and promotional discounts.

The steps to refinancing with your current lender

Contacting your lender

Title

Call your lender and explain that you're preparing to refinance your mortgage to a different lender offering a better deal.

You should be transferred at this point to the customer retention centre. Those representatives are the people with the most influence when it comes to negotiating better terms on your home loan. Their entire job is to stop you from leaving and often have the discretion to offer you incentives to stay.

Explain the deal you've found with a different lender and point out that your own home loan isn't quite so competitive. Ask what the representative is able to do to compete with the offer you've found and to match the type of costs they'd expect to pay to gain a new customer as well as closing the gap on interest rates.

In some cases, they may be able to reduce your variable interest rate over the phone.

Remember

Some lenders may not be able to match the best interest rates on the market. If you are with a large bank or lender, they often can't match the low interest rates of online lenders as they simply have higher marketing, staff and branch costs.

Sometimes they'll happily switch you over from a variable rate over to the fixed interest rate you wanted, or they'll waive your monthly account fees, or they'll suggest a more competitive loan product they might have available. Other times, the person you're speaking to may need to discuss options with a supervisor before they can come up with an offer.

No matter which way you look at it, your current bank doesn't really want you to leave. They don't want you to refinance your mortgage to another bank. But if they can't offer you an interest rate you'll be happy with, it may be time to make a move elsewhere.

What happens when your bank won't negotiate?

There are times when your current bank simply won't negotiate a better deal with you.

application denied

A patchy repayment history may be one of those cases.

You may also find they'll be less inclined to negotiate with you if your home loan balance is quite high in comparison to your property value, because they know that they have you captive. Customers with less than 20% equity have to pay Lender's Mortgage Insurance in full again to switch lenders. Often this is prohibitively expensive.

If you've done your homework before making the decision to refinance, you should have an idea on the types of fees that may apply to a switch. Ask your current lender for a full quote on how much it will cost you actually switch before you decide to leave. If you've found a home loan that looks pretty attractive, work out if the prospective savings outweigh the switching costs.

Reasons to refinance

Here are some of the common reasons to refinance your home loan:

  • To finance a renovation
  • To get a cheaper interest rate
  • To get more features
  • Debt consolidation
  • When buying a new home
  • To buy an investment property
  • To use your equity in a line of credit

Why stay with your current lender?

What you might not realise is that there are always some fees and charges associated with a ditch and switch approach to refinancing. Those fees might include things like:

  • Discharge fees with your current lender
  • Early exit fees with your current lender
  • Application fees with the new lender
  • Settlement fees with the new lender
  • Valuation fees with the new lender
  • Government mortgage discharge fees
  • Lender's Mortgage Insurance fees

So it can be far cheaper, not to mention much more convenient, to stay with your current lender. By doing so, you can avoid all the above fees.

Tips for refinancing

  • Adjust your refinance term (if you originally took a 30 year loan, 5 years on, consider a 25 year loan when refinancing. This will keep your total cost from rising.)
  • Get a full quotation for costs involved
  • Be aware that if your Loan-to-Value Ratio (LVR) is above 80%, you'll have to pay Lender's Mortgage Insurance again if you switch lenders
  • If your credit record has worsened, new lenders may charge you more interest

Marc Terrano

A passionate publisher who loves to tell a story. Learning and teaching personal finance is his main lot at finder.com.au. Talk to him to find out more about home loans.

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10 Responses

  1. Default Gravatar
    JamieMay 8, 2015

    Is it possible to refinance with the same bank a new mortgage and delete one of the borrowers (with their consent of course) and avoid lenders mortgage insurance (assuming lvr is above 80%)

    • Staff
      BelindaMay 27, 2015Staff

      Hi Jamie,

      Thanks for your enquiry.

      Each lender has different policies and criteria regarding LMI so it would be best to contact your lender directly to discuss your options.

      Thanks,
      Belinda

  2. Default Gravatar
    RayJuly 10, 2014

    Can your current lender refuse to cooperate with a new refinancing company?

    • Staff
      MarcJuly 10, 2014Staff

      Hi Ray,
      thanks for the question.

      If this is occurring please contact the office of fair trading for your state, and inform them of the situation. If your account has been settled there shouldn’t be any reason why a bank wouldn’t cooperate with the lender you’re refinancing to.

      I hope this helps,
      Marc.

  3. Default Gravatar
    YvonneJune 25, 2014

    I have a loan against my home which in payed lmi on. I have now sold this and purchased a new home and will use the sale proceeds to settle on the same day as sale. Can I transfer my existing lmi loan to the new property through the same bank to save paying lmi again or do I need to pay lmi again. Lvr would be 90% on the new property?

    • Staff
      ShirleyJune 27, 2014Staff

      Hi Yvonne,

      Thanks for your question.

      Unfortunately LMI is generally not transferrable; you may be able to get an exemption from your lender but in most cases you’ll need to pay it twice.

      Cheers,
      Shirley

  4. Default Gravatar
    krisOctober 5, 2013

    i have 2 investment properties and am currently financing my home loan with the same lender,the bank has suggested i combine my investment property loans for a better , is there any reason why i should do this and why cant i have the better interest rate without combining my loans, i have thought that it may be a problem with my tax claims if i combine loans also if may be a problem if i want to sell one investment property, any tips please

    • Staff
      ShirleyOctober 7, 2013Staff

      Hi Kris,

      Thanks for your comment.

      A lot of lenders offer packages that have a discounted interest rate. Sometimes for the sake of convenience people like to combine all their home loan products into one but ultimately you need to decide whether this will suit your investment strategy.

      In this case it may best to direct your question at a mortgage broker or financial planner.

      Hope this helps,
      Shirley

    • Default Gravatar
      krisOctober 7, 2013

      Hi Shirley, Thank you so much for your reply, I have negotiated a better interest rate with keeping the loans seperate. Seems the bank offered to combine my loans to give me a better interest rate but only If i borrowed extra funds on each of the loans and put the funds into a redraw account. thanks kris

    • Staff
      ShirleyOctober 7, 2013Staff

      Hi Kris,

      Thanks for your comment.

      No worries, always happy to help. It’s up to you to decide whether the extra funds borrowed and the redraw facility is worth the discounted interest rate. If you’re unsure it’ll probably be best to seek professional advice.

      Cheers,
      Shirley

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