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BT Income Protection Insurance review

BT Income Protection Insurance is good if you want rehab benefits and lots of flexibility but its super option isn't ideal for some.

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BT income protection is not currently available via Finder. You can visit their website at www.bt.com.au for more information or compare alternative options available here.

BT life insurance: Our verdict

  • It comes with lots of flexibility – BT Income Protection Assured insurance allows you to choose when your cover starts, how long you're covered for and how much of your salary is covered.
  • Its policies are issued through an adviser so are tailored to your needs.
  • Rehabilitation benefits are available – some insurers don't offer this.
  • You can't take out BT Income Protection Assured once you're over 65.
  • You can also take out cover through super but this may not be the best value option for everyone as it eats into your retirement savings.

Read a more detailed review on:

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Income protection insurance

BT offers an Income Protection Assured insurance policy which replaces up to 70% of your monthly income. It comes with similar benefits to other insurers. These include:

  • Rehabilitation and retraining benefits
  • A monthly benefit which automatically increases annually in line with any Consumer Price Index (CPI) changes, unless you request otherwise
  • A 5% multi-policy discount if you hold more than one eligible BT Protection Plan policy
  • Guaranteed continued cover as you continue to pay your premiums
  • Product upgrades, that don't result in an increase in premiums, get automatically applied to your existing policy

Note: Be sure to check the Product Disclosure Statement (PDS) for terms and conditions.

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Applying for cover

To apply for BT cover,

  • You must be aged 15 – 59 at the time of commencing cover or aged 17 – 65 for any replacement or reinstatement
  • You must be an Australian citizen, a permanent resident of Australia or the holder of an eligible spouse/partner or work visa
  • You must work at least 20 hours per week
  • You must be working in an eligible occupation (speak to a financial adviser or contact BT Customer Relations for more on eligibility)
  • You must not be an undischarged bankrupt

Still wondering if BT is right for you? Here are the main pros and cons summarised:


  • You can also get cover in your super.
  • Policies are guaranteed to continue.


  • You can't take out cover if you're over 65.

What are some of the key exclusions?

As with any insurance, certain conditions and exclusions apply and in the case of BT Income Protection Insurance, a benefit will not be paid if your death or disability is caused directly or indirectly by:

  • an intentional self-inflicted act or attempted suicide
  • an accident while you are under the influence of alcohol or non-prescribed drugs
  • an act of war (whether declared or not), except when you die on war service
  • engaging in any sport, pastime or occupation not normally covered at standard rates
  • any condition that you knew about before applying for cover.

How do I lodge a claim?

BT has a dedicated claims consultant who will talk you through how to lodge a claim. This can make it easier for you to lodge a claim successfully. Not all insurers have this. In some cases, BT may be able to assess your claim on the spot, over the phone.

Compare other leading income protection insurance brands

1 - 5 of 6
Name Product Maximum Monthly Benefit Maximum % of Income Covered Maximum Benefit Period Average Claims Acceptance Rate Average Claim Time Sum Insured Apply
AAMI Income Protection
5 years
2.1 months
$211 million
If you’re an existing AAMI customer, you can save 5% on income protection. New customers can get one month free by paying annually.
Insuranceline Income Protection
5 years
2.1 months
$211 million
Get 12 months cover for the price of 11 months if you pay annually. T&Cs apply.
Suncorp Income Protection
5 years
2.1 months
$211 million
Sign up and become a member of Suncorp Benefits. Access savings of up to 15% from major retailers. Existing members can get a 5% discount off their policy.
TAL Income Protection
Age 65
2.1 months
$211 million
Get up to 70% of your income covered with flexible short and long term benefit periods.
RAC Disability Income Insurance  (Only available in Western Australia)
Age 65
Data not available
Data not available
$59 million
When you purchase RAC Income Protection, WA residents receive complimentary RAC membership which includes access to discounts on fuel, savings on shopping, entertainment and more. T&Cs at rac.com.au.

Compare up to 4 providers

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8 Responses

  1. Default Gravatar
    MarieJune 28, 2017

    Hi there , I want to know if you guys have a product in IP that will be covering me and paying me every month until I am 65 yrs old.

    Thanks Marie F

    • Default Gravatar
      DanielleJune 29, 2017

      Hi Mary,

      Thanks for getting in touch. :)

      If you wish to get BT Income Protection Insurance, you may proceed by reading our review page and then going to their website directly for more details. If you’re looking for other options, please check our list of income protection policies.

      I hope this helps.


  2. Default Gravatar
    StanleyJune 27, 2017

    I am 67yo and want to obtain loss of income insurance for 12 months, I enjoy good health, have never smoked, have never had anything more than a cold, get flu shots every year
    what do I have to do? the online applications all knok me back due to my age.

    • Avatarfinder Customer Care
      MayJune 27, 2017Staff

      Hi Stanley,

      Thanks for reaching out.

      You can actually take out an income protection cover even if you are over 60 years old, but please keep in mind that your options may be limited so best to get advice from a professional. Please check our income protection over 60 page. On the same page, you can get quotes from an adviser for your income protection cover when you enter your details into our panel.

      I hope this helps.


    • Default Gravatar
      StanleyJune 27, 2017

      May, your reply was encouraging but when I applied on the BT online form it gave me the same old knock back what do you suggest I do next I feel I’m being discriminated due to my age.

    • Default Gravatar
      JonathanJune 28, 2017

      Hi Stanley!

      We feel your disappointment about the rejected application. :(

      We recommend that you may consider consulting with an insurance expert to help you understand the cover you need and is feasible to obtain at your current age and physical condition. Meanwhile, do not randomly apply with many insurers in a short span of time because it may affect your chances of approval with the next one.

      Hope this helps.


  3. Default Gravatar
    TashaNovember 17, 2016

    Am looking for a policy wrt income protection in the event of injury, illness, involuntary redundancy etc and in particular a policy that takes into consideration possible limited casual work during a period of redundancy until such time as a new permanent position is found.

    • Avatarfinder Customer Care
      RichardNovember 18, 2016Staff

      Hi Tasha,

      Thanks for getting in touch.

      In Australia, there are only a small number of income protection policies that offer any type of cover for redundancy. To find out more, please head over to our article about income protection insurance redundancy, where you will be able to find out more information about the topic and which insurance brands in our panel offer this cover.

      All the best,

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