Acenda Income Protection Review
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- Maximum Entry Age
- 60
- Maximum Benefit Period
- To Age 70
Our verdict
Acenda income protection is good for flexible cover options and offers a monthly benefit of up to $30,000
- It's recently launched a new income protection range with Income Assure and Income Assure +.
- It comes with a monthly benefit of up to $30,000 – that's more than most insurers available on Finder.
- It comes with a shorter waiting period (14 or 30 days) option for accidental injuries but you need to pay extra for it.
- It's fairly affordable but you could get cheaper - our research suggests Acenda ranks in the middle for its prices for a 35 year old.
Details
Eligibility
| Minimum entry age | 19 |
| Maximum Entry Age | 60 |
| Expiry Age | 70 |
| Minimum Hours Eligibility | Not stated |
Read a more detailed review on:
Income protection
Key points of Acenda income protection options
- Income Assure: Acenda's standard level of insurance, this can provides a ratio of up to 70% with tiering for income above $150,000.
- Income Assure+: Acenda's highest level of insurance, this provides a ratio of up to 90% for six months post claim (if customers select the 'booster' option).
To apply, you must be an Australian permanent resident aged between 19 and 60 and employed. You must also meet the health and lifestyle requirements in the underwriting process to start receiving cover.
Standard inclusions
Key standard features of Acenda income policies
When you take out an Acenda income insurance policy, you also have the following included:
- Monthly benefit of up to $30,000.
- Acenda will automatically waive your premium while you're receiving payments.
- It comes with a recurring disability benefit if your disability recurs.
- Waiting period options of 14 days, 30 days, 90 days, one year or two years.
- You can get 12 times your Monthly Benefit for rehabilitation expenses for up to 12 months.
- It also comes with a death benefit of up to 30,000.
Note: Make sure you check the Product Disclosure Statement (PDS) for terms and conditions.
Additional add ons
Additional options
- Super Guarantee Benefit. This allows you to have contributions to super made on your behalf while receiving a Total Disability Benefit or a Partial Disability Benefit.
- Indexed Claim Benefit: This allows you to keep your benefits in line with the rising costs of living and inflation.
- Short Waiting Period for Accidental Injury and Critical Illness: This lets you receive benefits sooner.
- Booster Option (Income Assure+ only): This adds to the percentage used to calculate your Income Replacement Ratio amount.
- Severe Disability Terms Removal Option (Income Assure only): This means that after two years on a claim, the definitions of Total Disability and Partial Disability won't require you to be Severely Disabled.
- Age 70 Benefit Period Option (Income Assure+ only): This can cover you for Total Disability and Partial Disability up to the age of 70.
Acenda income protection pros and cons
Still wondering if Acenda is right for you? Here are the main pros and cons summarised:
Pros
- It comes with more than one income protection option.
- It's good if you're a high-earner.
- It comes with lots of additional options.
Cons
- You need to pay extra for many benefits.
- There may be cheaper policies on the market.
How do I make a Acenda income protection claim?
To make an Acenda income protection claim, follow these steps:
- Call them. You can do this on between 8:30am and 6pm, (AEST/AEDT) Monday to Friday.
- They'll get in touch. Acenda will let you know what type of claim you need to make.
- Information regarding your claim. You'll need to gather copies of medical reports and any investigations conducted.
- Assessment. Acenda will put you in touch with one of its claims consultants.
- Outcome. Once your claim has been assessed, Acenda will notify you of the outcome.
What are some of the key exclusions of Acenda income protection?
Your Acenda Income Protection claim will not be paid if:
- It is caused by an intentional self-inflicted injury or your attempted suicide
- It relates to normal and uncomplicated pregnancy or childbirth
- It is for a sickness or injury that was first diagnosed or occurred before your insurance started
- It arises due to war or warlike actions
- You fail to follow the advice of your doctor and undergo any recommended treatment or rehabilitation
Read the PDS for more information on the general exclusions that apply to your policy.
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How we picked theseFinder Score - Income Protection
Income Protection is a little complicated and a lot overwhelming. That's why we made the Finder Score, to make it easier to compare Life Insurance products against each other. Our experts analysed over 12 products and gave each one a score rank out of 10.
But a higher score doesn't always mean a product is better for you. Your situation is unique, so your policy choice will be too. Don't think of Finder Score as the final word, but as a good place to start your life insurance comparison.
Important note. These FAQs were generated by ChatGPT. A real-life human at Finder – James Martin, editor for insurance – reviewed the responses before publication.
Frequently asked questions
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