Coming up slightly short for a Qantas Reward Flight or upgrade? Follow this guide to purchase the extra Qantas Points you need.
If you’re eyeing a Qantas Reward Flight redemption or Business Class upgrade but are just shy of the Qantas Frequent Flyer points required, you might be able to top up those points with cash. Here's how to go about it.
Qantas top-up points changes in 2018
In July 2018, Qantas Frequent Flyer made a number of changes to the terms and conditions around buying Qantas Points. The highlights are:
- Minimum purchase increased from 500 points to 1,000 points.
- Maximum purchase increased from 60,000 points to 150,000 points.
- Member purchase limits changed from twice per year to four times per year.
- Point prices and limits are subject to change and no point prices are now publicly listed on the site (previously there was a table showing the costs).
- The requirement to have at least 75% of the points needed for your chosen reward has been removed. Instead, the Qantas website now says the amount you can buy at one time depends on your current point balance.
- From 24 October 2018, top-up points you buy through the Qantas Frequent Flyer Service Centre (i.e. over the phone) will attract a service fee of $35.
If you've previously bought top-up points, these changes could make a big difference to the outcome. So, the Points Finder team has updated this guide with all the current details you need to buy points.
When can I buy Qantas Frequent Flyer Points?
- You can only purchase Qantas Frequent Flyer Points when you have a specific reward you want to redeem and don't have enough points in your account.
- Points are sold in blocks of 1,000. You can purchase a minimum of 1,000 points up to a maximum of 150,000 points at one time.
- The number of points you can buy may vary depending on your current Qantas Frequent Flyer Point balance.
- You can purchase points up to 4 times in a 12-month period.
- Qantas Frequent Flyer may change the dollar amount required for top-up points at any time, without notice.
- You must be a member of the Qantas Frequent Flyer program for at least 30 days before buying points.
- You can only buy top-up points for your own Qantas Frequent Flyer account.
How much do Qantas Frequent Flyer Points cost?
Qantas reserves the right to change how much top-up points cost, and pricing is not publicly listed on the Qantas Frequent Flyer website. However, you can get details of the cost by logging in to your account, going to the top-up points page and selecting how many points you want to buy. Below is a screenshot showing details from 16 August 2018.
|Pricing for points (GST inclusive)|
How do I buy Qantas Frequent Flyer Points?
- Go to the top-up points page on the Qantas website and log into your frequent flyer account.
- Select the number of points you want to buy, accept the terms and conditions and hit the payment button.
- Enter your credit card or debit card details and confirm the payment. Note that you can pay with a valid Visa, Mastercard or American Express card.
Alternatively, you can buy points by contacting the Frequent Flyer Service Centre at 13 11 31 between 7am and 7pm (AEST), Mondays to Saturdays. A service fee of $35 may apply for purchases made over the phone.
Things to bear in mind when buying Qantas points
- Once purchased, points cannot be refunded.
- Purchasing the points does not guarantee that you'll earn a reward flight or upgrade.
- Points cannot be converted to money, sold, transferred or exchanged, except in accordance with Qantas Loyalty terms and conditions.
Depending on the number of points you need to buy and the market cost of the Reward Flight or upgrade you’re trying to redeem, it may or may not be worthwhile to buy points. Consider your alternatives. Bonus points offers for Qantas Wine often cost a similar amount as buying points directly. You may also be better off paying full fare for your flight now and accumulating more points and status credits towards your next redemption rather than buying points to redeem the flight. Paying for points makes the most sense if you're very close to being able to earn a high-value reward.Back to top
Other guides to help boost your Qantas Points