Neighbourhood Energy – Electricity Provider

Information verified correct on April 30th, 2017

neighbourhood-energy-logoNeighbourhood Energy specialises in electricity provision for Victorians, but with a philanthropic angle.

Victoria-based Neighbourhood Energy is a provider of electricity to residential and business customers. They offer a variety of options homes and personalised products for business.

Who is Neighbourhood Energy?

Neighbourhood energy, now operating beneath Alinta Energy, not only provides electricity to homes and businesses, but is also a registered fundraiser where customers can elect to have their pay on-time discount committed to a charity.

What packages does Neighbourhood Energy offer?


Neighbourhood Energy offers three packages for residential customer:

10% pay-on-time discount — applied to your entire bill.

  • No fixed term contract
  • No fees for terminating the contract early.
  • Flexible payment options, monthly or quarterly
12% pay-on-time discount — applied to your entire bill

  • 24 month contract
  • $30 credit off of your first bill
  • Flexible payment options, monthly or quarterly
15% pay-on-time discount

  • 24 month contract
  • $30 credit off of your first bill


For small business, Neighbourhood Energy consults with the client to arrive at a suitable package.

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Could you switch to Neighbourhood Energy?

If you have a home or business in Victoria and it’s in need of electricity, you may be eligible to switch to Neighbourhood Energy. Even if your establishment has no access to gas, you are still able to apply for an electricity connection.

Pros and cons of Neighbourhood Energy deals:


  • 10% pay on time discount
  • Provides rebates to pensioners and those on concession
  • No lock-in contracts
  • No exit fees


  • Only available in certain parts of Victoria
  • Website has limited information
  • No readily visible packages for business owners
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How to switch to Neighbourhood Energy

To switch to Neighbourhood Energy, you can call their customer service centre or visit their website.

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