How to switch energy providers

Switching energy providers is simple, but choosing which one to switch to? Not so much.

When you switch energy providers (also known as retailers) the only detail that changes is how much you pay. Your connection and electricity provision remains consistent. The grid infrastructure that delivers power to your house is tended to by another group, which also stays the same upon your switch. Still, it’s generally worth investigating a switch.

Residents of Victoria, New South Wales, ACT, South Australia, and Queensland are able to switch either their gas or electricity providers. Tasmanian residents can choose between gas retailers but not electricity, which government-owned Aurora Energy provides. Residents of Western Australia or the Northern Territory are unable to choose their retailer and have their electricity provided by Synergy and Power and Water Corporation, respectively.

Search and compare energy providers in your state

Rates last updated October 23rd, 2018
Details Features
Powershop
Powershop
  • *Only available for VIC, NSW and QLD
  • Download the mobile app to track your account
  • 100% offset of carbon emissions
  • Electricity, gas and solar
  • *Gas only available for VIC
  • No lock in contracts
  • GreenPower: Available
  • Solar: Available
Go to site More info
Click Energy
Click Energy
  • Pay on time discounts off usage and supply
  • Discounts that don't expire
  • Variable/fixed rate available
  • Electricity, gas and solar
  • No lock in contracts
  • GreenPower: Available
  • Solar: Available
Go to site More info
Sumo
Sumo
  • Australian owned and operated
  • Monthly billing – so you can budget easier
  • Pay on time discounts on gas and electricity when you bundle
  • Electricity, broadband and gas (Vic only)
  • No lock in contracts
  • No exit fees
  • GreenPower: Not available
  • Solar: Available
Go to site More info
Energy Locals
Energy Locals
  • 50% of profit goes to great Aussie causes
  • 13c Feed-in-Tariff
  • Variable/fixed rate available
  • Electricity only
  • No lock in contracts
  • GreenPower: Available
  • Solar: Available
Go to site More info
AGL
AGL
  • Pay on time discounts available
  • Flexible payment and billing options
  • Variable/fixed rate available
  • Electricity, gas and solar
  • 12-24 month contracts
  • GreenPower: Available
  • Solar: Available
Enquire Now More info
Actew AGL
Actew AGL
  • No exit fees when you add GreenPower
  • Variable/fixed rate available
  • Electricity, gas and solar
  • 12-24 month contracts
  • GreenPower: Available
  • Solar: Available
Enquire Now More info
Power Direct
Power Direct
  • Discounts available for long term contracts
  • Pricing promise available
  • Variable / fixed available
  • Electricity only
  • 12-24 month contracts
  • GreenPower: Available
  • Solar: Available
Enquire Now More info
Dodo Power and Gas
Dodo Power and Gas
  • Discounts off usage rates when you pay on time & bundle (conditions apply)
  • Free electricity between 6-7am (conditions apply)
  • Variable/fixed rate available
  • Flexible instalment options
  • Electricity and gas
  • *Gas only available for selected VIC & NSW customers
  • No lock in contracts
  • GreenPower: Available
  • Solar: Available
Enquire Now More info
Amaysim Energy
Amaysim Energy
  • Pay on time discounts off usage and supply
  • Discounts that don't expire
  • Monthly payments - to reduce bill shock
  • Electricity, gas and solar
  • *Gas not available for SA & QLD
  • No lock in contracts
  • GreenPower: Not available
  • Solar: Available
More info More info
Alinta Energy
Alinta Energy
  • Discounts on usage charges when you pay on time
  • Quarterly billing for electricity, billing every two months for gas
  • Electricity, gas and solar
  • *Gas only in WA, Electricity only in QLD
  • No lock-in contracts
  • No exit fees
  • GreenPower: Not available
  • Solar: Available
More info
1st Energy
1st Energy
  • Discounts off usage charges when you pay on time
  • Monthly billing
  • Electricity and solar only
  • Only available in VIC, NSW and QLD
  • No lock-in contracts
  • No exit fees
  • GreenPower: Available
  • Solar: Available
Origin Energy
Origin Energy
  • Discounts off usage charges for paying on time
  • Billed monthly
  • Electricity, gas and solar
  • *Electricity not available in WA
  • No exit fees
  • No lock-in contracts
  • GreenPower: Available
  • Solar: Available
More info More info
CovaU Energy
CovaU Energy
  • Discounts off usage charges for paying on time
  • Monthly billing
  • Electricity, gas and solar
  • *Only available in VIC and NSW
  • No lock-in contracts
  • No exit fees
  • GreenPower: Not available
  • Solar: Available
Energy Australia
Energy Australia
  • Discounts off usage charges for paying on time
  • Monthly billing
  • Electricity, gas and solar
  • *Electricity only in QLD
  • No lock-in contracts
  • No exit fees
  • GreenPower: Available
  • Solar: Available
Diamond Energy
Diamond Energy
  • Discounts off usage charges for paying on time with direct debit
  • Quarterly billing
  • Electricity and solar
  • *Only available in VIC, NSW, SA and QLD
  • No lock-in contracts
  • Emphasis on renewable energy sources
  • GreenPower: Available
  • Solar: Available
More info
Rates last updated October 23rd, 2018
Details Features
Powershop
Powershop
  • *Only available for VIC, NSW and QLD
  • Download the mobile app to track your account
  • 100% offset of carbon emissions
  • Electricity, gas and solar
  • *Gas only available for VIC
  • No lock in contracts
  • GreenPower: Available
  • Solar: Available
Go to site More info
Click Energy
Click Energy
  • Pay on time discounts off usage and supply
  • Discounts that don't expire
  • Variable/fixed rate available
  • Electricity, gas and solar
  • No lock in contracts
  • GreenPower: Available
  • Solar: Available
Go to site More info
Sumo
Sumo
  • Australian owned and operated
  • Monthly billing – so you can budget easier
  • Pay on time discounts on gas and electricity when you bundle
  • Electricity, broadband and gas (Vic only)
  • No lock in contracts
  • No exit fees
  • GreenPower: Not available
  • Solar: Available
Go to site More info
AGL
AGL
  • Pay on time discounts available
  • Flexible payment and billing options
  • Variable/fixed rate available
  • Electricity, gas and solar
  • 12-24 month contracts
  • GreenPower: Available
  • Solar: Available
Enquire Now More info
Power Direct
Power Direct
  • Discounts available for long term contracts
  • Pricing promise available
  • Variable / fixed available
  • Electricity only
  • 12-24 month contracts
  • GreenPower: Available
  • Solar: Available
Enquire Now More info
Dodo Power and Gas
Dodo Power and Gas
  • Discounts off usage rates when you pay on time & bundle (conditions apply)
  • Free electricity between 6-7am (conditions apply)
  • Variable/fixed rate available
  • Flexible instalment options
  • Electricity and gas
  • *Gas only available for selected VIC & NSW customers
  • No lock in contracts
  • GreenPower: Available
  • Solar: Available
Enquire Now More info
Online Power and Gas
Online Power and Gas
  • Up to 35% off your energy plan
  • Flexible payment options with direct debit
  • Exit fees may apply
  • Electricity only
  • No lock in contracts
  • GreenPower: Available
  • Solar: Available
Enquire Now More info
Amaysim Energy
Amaysim Energy
  • Pay on time discounts off usage and supply
  • Discounts that don't expire
  • Monthly payments - to reduce bill shock
  • Electricity, gas and solar
  • *Gas not available for SA & QLD
  • No lock in contracts
  • GreenPower: Not available
  • Solar: Available
More info More info
Alinta Energy
Alinta Energy
  • Discounts on usage charges when you pay on time
  • Quarterly billing for electricity, billing every two months for gas
  • Electricity, gas and solar
  • *Gas only in WA, Electricity only in QLD
  • No lock-in contracts
  • No exit fees
  • GreenPower: Not available
  • Solar: Available
More info
1st Energy
1st Energy
  • Discounts off usage charges when you pay on time
  • Monthly billing
  • Electricity and solar only
  • Only available in VIC, NSW and QLD
  • No lock-in contracts
  • No exit fees
  • GreenPower: Available
  • Solar: Available
Origin Energy
Origin Energy
  • Discounts off usage charges for paying on time
  • Billed monthly
  • Electricity, gas and solar
  • *Electricity not available in WA
  • No exit fees
  • No lock-in contracts
  • GreenPower: Available
  • Solar: Available
More info More info
CovaU Energy
CovaU Energy
  • Discounts off usage charges for paying on time
  • Monthly billing
  • Electricity, gas and solar
  • *Only available in VIC and NSW
  • No lock-in contracts
  • No exit fees
  • GreenPower: Not available
  • Solar: Available
Energy Australia
Energy Australia
  • Discounts off usage charges for paying on time
  • Monthly billing
  • Electricity, gas and solar
  • *Electricity only in QLD
  • No lock-in contracts
  • No exit fees
  • GreenPower: Available
  • Solar: Available
Diamond Energy
Diamond Energy
  • Discounts off usage charges for paying on time with direct debit
  • Quarterly billing
  • Electricity and solar
  • *Only available in VIC, NSW, SA and QLD
  • No lock-in contracts
  • Emphasis on renewable energy sources
  • GreenPower: Available
  • Solar: Available
More info
Rates last updated October 23rd, 2018
Details Features
Powershop
Powershop
  • *Only available for VIC, NSW and QLD
  • Download the mobile app to track your account
  • 100% offset of carbon emissions
  • Electricity, gas and solar
  • *Gas only available for VIC
  • No lock in contracts
  • GreenPower: Available
  • Solar: Available
Go to site More info
Click Energy
Click Energy
  • Discounts off usage and supply
  • $0 Exit fees
  • Variable/fixed rate available
  • Electricity only
  • No lock in contracts
  • GreenPower: Available
  • Solar: Available
Go to site More info
Energy Locals
Energy Locals
  • 50% of profit goes to great Aussie causes
  • 12.1c Feed-in-Tariff
  • Variable/fixed rate available
  • Electricity only
  • No lock in contracts
  • GreenPower: Available
  • Solar: Available
Enquire Now More info
AGL
AGL
  • Pay on time discounts available
  • Flexible payment and billing options
  • Variable/fixed rate available
  • Electricity, gas and solar
  • 12-24 month contracts
  • GreenPower: Available
  • Solar: Available
Enquire Now More info
Power Direct
Power Direct
  • Discounts available for long term contracts
  • Pricing promise available
  • Variable / fixed available
  • Electricity only
  • 12-24 month contracts
  • GreenPower: Available
  • Solar: Available
Enquire Now More info
Red Energy
Red Energy
  • Pay On Time discount off your entire electricity bill
  • 100% Australian owned
  • No exit fees
  • Electricity only
  • GreenPower: Available
  • Solar: Available
More info
Dodo Power and Gas
Dodo Power and Gas
  • Discounts off usage rates when you pay on time & bundle (conditions apply)
  • Pay on time discounts off usage
  • Free electricity between 6-7am (conditions apply)
  • Variable/fixed rate available
  • Electricity only
  • No lock in contracts
  • GreenPower: Available
  • Solar: Available
Enquire Now More info
Amaysim Energy
Amaysim Energy
  • Pay on time discounts off usage and supply
  • Discounts that don't expire
  • Monthly payments - to reduce bill shock
  • Electricity, gas and solar
  • *Gas not available for SA & QLD
  • No lock in contracts
  • GreenPower: Not available
  • Solar: Available
More info More info
Alinta Energy
Alinta Energy
  • Discounts on usage charges when you pay on time
  • Quarterly billing for electricity, billing every two months for gas
  • Electricity, gas and solar
  • *Gas only in WA, Electricity only in QLD
  • No lock-in contracts
  • No exit fees
  • GreenPower: Not available
  • Solar: Available
More info
1st Energy
1st Energy
  • Discounts off usage charges when you pay on time
  • Monthly billing
  • Electricity and solar only
  • Only available in VIC, NSW and QLD
  • No lock-in contracts
  • No exit fees
  • GreenPower: Available
  • Solar: Available
Origin Energy
Origin Energy
  • Discounts off usage charges for paying on time
  • Billed monthly
  • Electricity, gas and solar
  • *Electricity not available in WA
  • No exit fees
  • No lock-in contracts
  • GreenPower: Available
  • Solar: Available
More info More info
Energy Australia
Energy Australia
  • Discounts off usage charges for paying on time
  • Monthly billing
  • Electricity, gas and solar
  • *Electricity only in QLD
  • No lock-in contracts
  • No exit fees
  • GreenPower: Available
  • Solar: Available
Diamond Energy
Diamond Energy
  • Discounts off usage charges for paying on time with direct debit
  • Quarterly billing
  • Electricity and solar
  • *Only available in VIC, NSW, SA and QLD
  • No lock-in contracts
  • Emphasis on renewable energy sources
  • GreenPower: Available
  • Solar: Available
More info
Rates last updated October 23rd, 2018
Details Features
Click Energy
Click Energy
  • Discounts off usage and supply
  • $0 Exit fees
  • Variable/fixed rate available
  • Electricity only
  • No lock in contracts
  • GreenPower: Available
  • Solar: Available
Go to site More info
AGL
AGL
  • Pay on time discounts available
  • Flexible payment and billing options
  • Variable/fixed rate available
  • Electricity, gas and solar
  • 12-24 month contracts
  • GreenPower: Available
  • Solar: Available
Enquire Now More info
Dodo Power and Gas
Dodo Power and Gas
  • Discounts off usage rates when you pay on time & bundle (conditions apply)
  • Pay on time discounts off usage
  • Free electricity between 6-7am (conditions apply)
  • Variable/fixed rate available
  • Electricity only
  • No lock in contracts
  • GreenPower: Available
  • Solar: Available
Enquire Now More info
Red Energy
Red Energy
  • Pay On Time discount off your entire electricity bill
  • 100% Australian owned
  • No exit fees
  • Electricity only
  • GreenPower: Available
  • Solar: Available
More info
Power Direct
Power Direct
  • Discounts available for long term contracts
  • Pricing promise available
  • Variable / fixed available
  • Electricity only
  • 12-24 month contracts
  • GreenPower: Available
  • Solar: Available
Enquire Now More info
Amaysim Energy
Amaysim Energy
  • Pay on time discounts off usage and supply
  • Discounts that don't expire
  • Monthly payments - to reduce bill shock
  • Electricity, gas and solar
  • *Gas not available for SA & QLD
  • No lock in contracts
  • GreenPower: Not available
  • Solar: Available
More info More info
Alinta Energy
Alinta Energy
  • Discounts on usage charges when you pay on time
  • Quarterly billing for electricity, billing every two months for gas
  • Electricity, gas and solar
  • *Gas only in WA, Electricity only in QLD
  • No lock-in contracts
  • No exit fees
  • GreenPower: Not available
  • Solar: Available
More info
Origin Energy
Origin Energy
  • Discounts off usage charges for paying on time
  • Billed monthly
  • Electricity, gas and solar
  • *Electricity not available in WA
  • No exit fees
  • No lock-in contracts
  • GreenPower: Available
  • Solar: Available
More info More info
Energy Australia
Energy Australia
  • Discounts off usage charges for paying on time
  • Monthly billing
  • Electricity, gas and solar
  • *Electricity only in QLD
  • No lock-in contracts
  • No exit fees
  • GreenPower: Available
  • Solar: Available
Diamond Energy
Diamond Energy
  • Discounts off usage charges for paying on time with direct debit
  • Quarterly billing
  • Electricity and solar
  • *Only available in VIC, NSW, SA and QLD
  • No lock-in contracts
  • Emphasis on renewable energy sources
  • GreenPower: Available
  • Solar: Available
More info
Rates last updated October 23rd, 2018
Details Features
Actew AGL
Actew AGL
  • No exit fees when you add GreenPower
  • Variable/fixed rate available
  • Electricity, gas and solar
  • 12-24 month contracts
  • GreenPower: Available
  • Solar: Available
Enquire Now More info
Origin Energy
Origin Energy
  • Discounts off usage charges for paying on time
  • Billed monthly
  • Electricity, gas and solar
  • *Electricity not available in WA
  • No exit fees
  • No lock-in contracts
  • GreenPower: Available
  • Solar: Available
More info More info
Energy Australia
Energy Australia
  • Discounts off usage charges for paying on time
  • Monthly billing
  • Electricity, gas and solar
  • *Electricity only in QLD
  • No lock-in contracts
  • No exit fees
  • GreenPower: Available
  • Solar: Available

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How does switching contracts work?

You may want to consider switching retailers if your current retailer has high rates, lacks discounts, or has poor customer service. For most Australians, there are many energy retailers and plans to choose from, so there’s no need to stick with an inferior provider.

Making the switch between providers is relatively simple, but making sure you choose the best provider for yourself is not so easy. Before you make any hasty decisions, make sure to familiarise yourself with your current deal, and all of the potential deals available to you.

Signing up with a new provider

Choosing and registering with a new provider can be confusing, but thankfully we’ve taken a lot of the confusion away with our guide for selecting electricity, gas, or both utilities. Once you have started up with a new provider, the electricity is normally delivered the next day up to a maximum of three days. Call your new provider if connection takes longer than three days.

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How do I exit my existing contract?

Before starting a new contract with another provider, you must notify your current one. Depending on the type of contract you are in, you may need to pay early-exit fees for switching before your contract is up. To find out which situation you're in, contact your provider and ask about ways of switching without having to pay those fees. Early-exit fees are a flat charge that can be anywhere between $45-$100.

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