We’re reader-supported and may be paid when you visit links to partner sites. We don’t compare all products in the market, but we’re working on it!
Elysian Energy operates on a unique subscription model: You pay a set monthly fee for a pre-allocated allowance of power split into Sun (7am - 7pm) and Moon (all other hours) periods.
If you're hitting at or near that target amount of energy every month, you could be getting your power at a competitive rate. Elysian has different prepaid allowances available for different household sizes.
However, if you exceed the allowance, you'll then be charged for any additional energy you use at an agreed-upon usage rate.
Because you prepay for a set amount of energy, you don't save money when you use less. Thus, you have a financial incentive to avoid using your own solar power, which is kind of strange.
Also, Elysian Energy doesn't sell natural gas plans, so you can't bundle your utilities.
Here are some perks with Elysian Energy:
Still Elysian Energy has no lock-in contracts, so you can switch to a new provider whenever you like without paying exit fees or penalties.
| Plans | Difference from reference price | Annual bill estimates |
|---|---|---|
| Power Maximiser | 20.54% less | $1,107 |
Estimated cost including GST for an average household using 3,900 kWh yearly on a flat rate tariff in the Ausgrid network.
| Plans | Difference from reference price | Annual bill estimates |
|---|---|---|
| Power Maximiser | 11.58% less | $1,210 |
Estimated cost including GST for a household using 4,000 kWh yearly on a flat rate tariff in the Citipower network.
| Plans | Difference from reference price | Annual bill estimates |
|---|---|---|
| Power Maximiser | 18.30% less | $1,189 |
Estimated cost including GST for a household using 4,600 kWh yearly on a flat rate tariff in the ENERGEX Ltd network.
| Plans | Difference from reference price | Annual bill estimate |
|---|---|---|
| Power Maximiser | 35.09% less | $1,114 |
Estimated cost including GST for an average household using 4,000 kWh yearly on a flat rate tariff in the SA Power Networks - NSP network.
All solar customers will receive a feed-in tariff for energy they export to the energy grid with Elysian's plans.
However, if you need help with solar installation, you'll need to look elsewhere, and there's no dedicated plan for solar owners.
Here's a breakdown of Elysian's feed-in tariffs for each state. Overall, Elysian's tariffs are around 2c/kWh above the average in every state, meaning you'll get a reasonable return on any power you export.
NSW: 9c/kWh
VIC: 10c/kWh
QLD: 9c/kWh
ACT: 9c/kWh
SA: 9c/kWh
TAS: 9c/kWh
Green Electricity Guide Rating: 3.6/10
Elysian Energy doesn't offer any conventional green incentives, such as allowing you to support renewable sources with GreenPower or other renewables promises.
Instead, Elysian Energy tries to source as much energy as possible from its own customers' solar panels, although Elysian states that not all energy can be sourced in this way.
For a useful perspective on Elysian Energy’s customer service, the 2019-2020 market report from the Australian Energy Regulator offers a few insights.
Elysian Energy performed better than most, answering calls in about half the time and getting to the vast majority of callers.
| Elysian Energy | Market Average | Major provider average | |
|---|---|---|---|
| Average call wait time | 27 seconds | 53 seconds | 99 seconds |
| Calls abandoned before being answered | 3% | 9% | 6% |
| Complaints (% of total customers) | 1% | 2% | 2% |
There are a couple of ways to get in touch with Elysian Energy. Its channels operate 8:30am - 5pm AEST on weekdays in most states, or 8am - 6:30pm in New South Wales.
You can:
Good to know: Elysian Energy is Australian-owned and has call centres in both Brisbane and Melbourne.
If you're keen to switch to an energy plan from Elysian Energy, you'll need to visit Elysian Energy's website. There, you can enter your address and sign up to your desired energy plan.
For more details, take a look at our guide on switching energy plans.
Important notes: The estimated price we show by default is based on a single rate tariff. On your bill this might be known as a "peak tariff", "peak only" or an "anytime tariff". There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs:
The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. It varies based on whether you provide us with your bill details. You can learn more here.
Icons made by Freepik, mangsaabguru from www.flaticon.com
Find out if you're with one of the greenest energy companies in Australia.
You can now get yourself a solar battery storage that 'lasts longer and is 100% recyclable'.
You can absolutely make a difference right now, and it's not hard to make better choices.
Despite households consuming more energy in 2020, this year has seen a decline in electricity bills – with the potential of a further $200 per year in savings.
The MG ZS EV is generally held as an impressive first attempt at building an electric vehicle.
Want to know if your business is paying too much for energy? We've analysed bills for power from SMEs across Australia.
Switching electricity plans should be easy. Find out what to consider in choosing the best energy plan to switch to in our guide.
Joining the solar panel revolution starts with a simple quote.
A complete guide to solar panel installation and quotes in and around Canberra.
What you need to know to get started with solar energy in Sydney.
Compare internet from over 50 providers in our broadband engine.
Check out our select picks of the best plans available.
Compare mobile broadband services, perfect for renters and travellers.
Get an NBN connection on a budget with our curated list of plans.
