Car buying services explained
Car buying services want to shake up the traditional dealership business model – but are they any good?
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There are several car buying services on the market now, offering discounts and painless purchases, but are they as good as they claim?
What's in this guide?
- What is a car buying service?
- How does a car buying service work?
- Looking for an epic deal on a new car?
- How much does a car buying service cost?
- Is using a car buying service actually worth it?
- How do I collect my vehicle?
- How do I find a good car buying service?
- Buying a car? A car broker could help you save
- Frequently asked questions
What is a car buying service?
Car buying services connect vehicle buyers with car dealers. As they do this in high volumes, they are able to negotiate competitive prices, sometimes even pitting the car sellers into competition with each other. This drives down the costs and could save you thousands of dollars on the purchase price of a new car.
How does a car buying service work?
Let's look at CARDEALS2ME and Georgie to see how the two companies operate.
CARDEALS2ME describes itself as a "better way to buy a new car". There's no fee to pay (it's completely free for the buyer).
You need to download the app from either the App Store or Google Play. Once you've done that, CARDEALS2ME asks you to fill out a brief form. There, you input the car model you're after. You're able to select specs like the type of transmission and your preferred colour. It also asks for some details about you, such as your state or territory.
CARDEALS2ME average savings: $4,800*
Once this is done, CARDEALS2ME says you only need to wait for two business hours, after which you should receive the best locally available quotes from car sellers.
CARDEALS2ME says they work with dealers from across the country, covering every new vehicle manufacturer. A representative from the company will help each customer organise the deal and arrange complimentary vehicle delivery. They can also handle your trade-in.
*CARDEALS2ME told us they'd "advocated" for over 7,000 customers, with an average saving of $4,800.
Georgie says it'll help you find the right car, thanks to its "bulk buying power", which appears to be based on fleet pricing. It also puts a big emphasis on helping you pick the right car, with example savings for different models. You can handily search for cars based on features and specs, like seat numbers, room for tall people and even how the exhaust sounds.
The site allows you to fill out a quote form, which we tried out. It's a pretty brief and straightforward process: once you've selected the model, you punch in some contact details. Georgie also asks about your purchasing timeframe and whether you've yet test-driven or found the exact car you're after.
Average Georgie savings: $4,616*
Once you've sent your request off, a specialist from Georgie will ring you. Finally, after 48 hours, you should receive offers from dealers Australia-wide. According to its site, Georgie can also help you organise a test drive, apparently for more than one vehicle. Finally, it promises to arrange delivery of the car you purchase.
It also accommodates trade-ins and valuations with a pick-up service. Those could help take some of the hassle out of getting rid of your old car.
*Georgie added together the savings of cars purchased using its service between 1/01/2017 and 5/07/2019 (a total of 2,625 customers). The total savings amounted to $12,117,142.87. It deducted the driveaway prices paid by customers from the Manufacturer Suggest Retail Price (MSRP), plus stamp, government charges and On-Road Costs (ORCs).
Looking for an epic deal on a new car?
CARDEALS2ME works with a range of dealerships in all states and territories to help buyers find the best driveaway deals on new cars.
- Free to use platform.
- Get results in just 2 hours.
- Finance option available.
How much does a car buying service cost?
CARDEALS2ME does not charge car buyers; instead, the dealer pays it a $300 "lead origination fee".
Is using a car buying service actually worth it?
Looking through reviews for car buying services, it's definitely worth a go. After all, who's going to turn down potentially thousands of dollars of savings? Also, you've got the added bonus of being able to shop from home and not having to traipse from dealer to dealer. With Georgie helping to organise test drives of more than one vehicle, you're able to directly compare different models.
CARDEALS2ME's iPhone app has 4.9 out of 5 stars, with users commenting how they liked that it was anonymous. Another commonly cited plus was not having to interact with a pushy car salesperson. A second reviewer suggested they used it while they were in a dealership to get a better deal.
Georgie holds an "Excellent" score on Trustpilot, a 4.6 out of 5 star rating. Scrolling through the comments, reviewers said they saved $4,500 when buying a Mazda MX5. Someone else stated they were happy with the trade-in price given for their old car, while another said they only had to speak to the car dealer when organising the registration and delivery.
How do I collect my vehicle?
CARDEALS2ME says it can arrange complimentary customer delivery to your home or office. Apparently, you can also select to collect the car if buying through a local dealer.
Georgie also states you can pick up your car from the dealership or have it delivered to a location of your choosing.
How do I find a good car buying service?
Go online, check out the company's website and read the terms of service. You should also make sure you read actual customer reviews on forums like Whirlpool. Look for people who can share their unfiltered and independent experiences with a car buying service.
Frequently asked questions
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Car Loan OffersImportant Information*
You'll receive a fixed rate of 4.99% p.a.
A low minimum borrowing amount of $2,000 that you can use to purchase a new car or one up to two years old.
You'll receive a fixed rate of 4.69% p.a.
Take advantage of a competitive rate, pre-approval and no early repayment fees when you finance a car under two years old.
You'll receive a fixed rate from 4.99% p.a.
A larger loan of $5,000 or more to help you buy a new or used car. 5-hour pre approval available and no ongoing fees.
You'll receive a fixed rate of 4.99% p.a.
Purchase a new or used car up to 2 years old and benefit from a fixed rate and no monthly fees. Pre-approval available within 5 business hours.
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