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BTC.com.au Cryptocurrency Platform – January 2019 review

BTC.com.au Cryptocurrency Platform
BTC.com.au Cryptocurrency Platform
  • Buy bitcoin with cash or bank transfer
  • Spend your bitcoin or Ethereum
  • Pay bills with crypto
Find out more Go to site

Buy bitcoin with AUD and spend your cryptocurrency through this Australia-based platform.

Quick verdict

Great for
  • Beginners buying bitcoin
  • Spending or paying bills with crypto
  • Converting crypto and fiat
Not so great for
  • Buying altcoins
  • Finding the lowest possible commission fees
Product Name BTC.com.au Cryptocurrency Platform
Fiat Currencies AUD
Cryptocurrencies BTC
Deposit Methods Cash
Cryptocurrency
POLi
Trading Fee 3.5%
Deposit Fees N/A
Withdrawal Fees N/A

Pros

  • Makes it quick and easy to buy crypto
  • Offers a range of services to make using it easier
  • Has a reloadable cryptocurrency debit card

Cons

  • Charges commissions of 3.5%
  • You might have to watch out for a range of debit card fees
  • Limited selection
Disclaimer: This information should not be interpreted as an endorsement of cryptocurrency or any specific provider, service or offering. It is not a recommendation to trade.

Learn more about BTC.com.au

Fiat & cryptocurrencies
Payment methods
Security
Fees and limits
How to sign up
Pros & cons
Compare exchanges
FAQs

What fiat and cryptocurrencies are supported?

  • Supported fiat currencies: AUD
  • Supported cryptocurrencies: Bitcoin

While you can only buy bitcoin on this platform, you can load bitcoin and Ether on the BTC.com.au ATM/EFTPOS card.

Which payment methods are accepted?

  • Cash
  • Cryptocurrency
  • POLi
You can cash out, or "sell" by

  • Transferring bitcoin to your Australian bank account via BTC.com.au
  • Spending or cashing out BTC or ETH on your BTC.com.au debit card
  • Paying your bills with bitcoin through BPAY
Go to BTC.com.au's website

What's it like to use BTC.com.au?

1. Buy easily

Choose how much you want, either in AUD or BTC, and get a quick, complete quote.

2. Get crypto for cash in three simple steps

BTC.com.au explains how to get crypto for your cash in three easy steps.

3. Login to order a crypto debit card

Create an account to access additional features.

4. Learn more about the cards

Have you considered getting your hands on the crypto card?

5. Customer service

Contact the BTC.com.au customer service team from the site itself.

‹ ›

Fees and limits

Platform trading fees

The fees associated with your purchases, which include commission and GST, are built into the prices you are quoted at the point of sale.

Platform Fee TypeFee
Commission3.5% commission on spot price + GST

Deposit and withdrawal fees

The fees for deposits and withdrawals may vary.

Deposit fees
Deposit methodFee
blueshyft (cash)0%
POLi0%
Withdrawal fees

BTC.com.au does not provide a cryptocurrency wallet, so you will need to have a wallet ready to go and provide the address when purchasing cryptocurrency.

Cryptocurrency network fees may be charged at the time of purchase, but will typically be negligible. You will be informed of these at the time of your transaction.

When you choose to cash out your crypto by using it to pay bills, or sending it to a bank account, that service is administered by Living Room of Satoshi (LROS). There are no fees for using LROS. A spread is charged instead.

Cryptocurrency network feesVaries - usually a few cents
Bill payLROS spread
Bank transferLROS spread

Transaction fees

The BTC.com.au ATM/EFTPOS card offers a wide range of services for free, even where a traditional bank card would charge fees.

There are still some fees though. Note that all listed fees are in Australian dollars. Some merchants may also charge their own fees when you use the card.

Fee typeAmount
Card issue feeFree + free express postage
Funds loaded to the cardFree
Replacement cardFree
ATM withdrawalATM owner fee
Point of sale purchasesFree
Disputed transaction fee (per transaction)$10
Monthly maintenance fee$4.99 or

Waived if over $500 is loaded on the card that month

Monthly inactivity fee (charged on the first day of the month after 180 days of inactivity)$4
Negative card balance top upEqual to the amount required to return the card to nil balance
Manual funds transfer fee (from the card to an external account)$19

Limits

Platform limits
Minimum purchaseMaximum purchase
$40$8,000

Initially, customers will have a maximum limit of $1,000, which can be increased after a couple of successful transactions. Contact the BTC.com.au customer service team to increase your limit.

Card limits

The card has its own limits. As a general rule of thumb, you can never have more than $999 on the card at any given time.

Transaction limits
Maximum per transaction limit$999
Maximum daily limit (incl. POS and ATM)$999
Maximum number of transactions per day (incl. POS and ATM)25
ATM withdrawal limits
Minimum withdrawal$20
Maximum withdrawal$999
Maximum ATM transactions per day10
Card account limits
Minimum load$10
Maximum load$999
Maximum loads per day20
Maximum value on card at any one time$999
Go to BTC.com.au's website

How fast will my funds be available?

BTC.com.au can let you buy bitcoin and make it available to you almost instantly as soon as payment is received.

This is because the service has been automated, and as soon as your payment is received, you will automatically receive the cryptocurrency to your wallet.

  • POLi payments: Almost instant (usually 60 seconds or less)
  • blueshyft: Within minutes of making the cash deposit

Is BTC.com.au safe to use?

BTC.com.au is a registered Australian company (ABN 52 625 367 811) and a member of the Australian Digital Commerce Association. It provides clear contact information and customer support channels.

It also ensures you maintain control of your cryptocurrency at all times because it doesn't provide a wallet. This puts you in charge of your own security.

The card might present some risks though. It requires a PIN number, which will be provided when you order the card.

However, it's important to note that unlike typical bank cards, your card is also entirely your own responsibility and BTC.com.au does not bear any responsibility for misuse following its loss or theft. And while the card is administered by Cuscal, which is an authorised deposit-taking institution in Australia, a deposit on the card itself does not represent a deposit with Cuscal.

BTC.com.au is, by all appearances, a legitimate cryptocurrency business, and its card is a legitimate product, but you are still entirely responsible for the security of your card and crypto wallet.

How do I create an account at BTC.com.au?

To use BTC.com.au, you will need to create an account and then provide the requested information.

BTC.com.au may require different information, and the services it gives you access to may vary depending on the depth of information you have provided, and how long you have been a customer.

Go to BTC.com.au's website

What else do I need to know about BTC.com.au?

BTC.com.au is a relatively recent addition to Australia's cryptocurrency scene, with the company being registered on 3 April 2018.

It describes itself as being "committed to building a platform that promotes adoption of this innovative new technology and brings real-world value to everyday Australians and businesses."

It's an Australian company, based in Sydney.

In a nutshell

Pros

  • Makes it quick and easy to buy crypto
  • No deposit fees
  • Offers a range of services to make using it easier
  • Has a reloadable cryptocurrency debit card
  • Lets you buy bitcoin with cash
  • Lets you buy bitcoin at hundreds of physical locations around Australia

Cons

  • You might have to watch out for a range of debit card fees
  • Bitcoin is the only crypto you can buy

Compare BTC.com.au against other exchanges

Name Product Deposit methods Fiat Currencies Supported Cryptocurrencies
CoinSpot Cryptocurrency Marketplace
CoinSpot Cryptocurrency Marketplace
BPAY
Cash
Cryptocurrency
POLi
AUD
BTC, BCH, ETH, XRP, ADA, XEM, LTC, XLM, TRX, DASH, NEO, XMR, EOS, QTUM, BTG, LSK, ETC, XVG, SKY, NAS, LINK, GO & over 100+ more
CoinSpot is an Australian-based marketplace that allows you to easily buy, sell or trade more than 100 cryptocurrencies.
Go to site
View details
eToro Cryptocurrency Trading & CFDs
eToro Cryptocurrency Trading & CFDs
Credit card
Debit card
Neteller
PayPal
Yandex Money
USD
BTC, BCH, DASH, ETC, ETH, LTC, XRP, MIOTA, XLM, ADA, NEO, EOS, LCC, BNB
Disclaimer: Highly volatile investment product. Your capital is at risk. 65% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you can afford to take the high risk of losing your money.
Copy the trades of leading cryptocurrency investors on this unique social investment platform.
Go to site
View details
BTC.com.au Cryptocurrency Platform
BTC.com.au Cryptocurrency Platform
Cash
Cryptocurrency
POLi
AUD
BTC
Buy bitcoin with cash or bank transfer without deposit fees through this Australia-based platform.
Go to site
View details

Compare up to 4 providers

Frequently asked questions

Disclaimer: Cryptocurrencies are speculative, complex and involve significant risks – they are highly volatile and sensitive to secondary activity. Performance is unpredictable and past performance is no guarantee of future performance. Consider your own circumstances, and obtain your own advice, before relying on this information. You should also verify the nature of any product or service (including its legal status and relevant regulatory requirements) and consult the relevant Regulators' websites before making any decision. Finder, or the author, may have holdings in the cryptocurrencies discussed.
Go to BTC.com.au's website

Andrew Munro

Andrew writes for finder.com, comparing products, writing guides and looking for new ways to help people make smart decisions. He's a fan of insurance, business news and cryptocurrency.

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