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BTC Markets review

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BTC Markets
4.2
★★★★★
Regulator registration
AUSTRAC
Supported assets
35
Fiat currencies
1
This is not an endorsement of cryptocurrency or any specific provider, service or offering. It is not a recommendation to trade or use any services.

Summary

Buy and sell 10+ popular cryptocurrencies on this Australian exchange.

BTC Markets has been in operation without incident since 2013. This makes it one of the oldest cryptocurrency exchanges in Australia. It's based in Melbourne.

Pros

  • Popular coin selection. You'll find a range of popular cryptocurrencies on BTC Markets.
  • Useful features. BTC Markets offers a full-featured trading experience with useful functions such as stop losses.
  • API trading available. BTC Markets is one of the few places you can use automated API trading for AUD-to-crypto pairs.
  • Liquidity. Strong Liquidity in BTC and XRP markets.
  • Complies with the Australian Transaction Reports and Analysis Centre regulations in Australia. AUSTRAC is the peak body for regulating cryptocurrency exchanges in Australia which requires BTC Markets to comply with laws and regulations that are intended to provide certain protections for users.

Cons

  • Uncompetitive fees. BTC Markets' fees are high compared to some equivalent exchanges, even with the maximum possible fee discount.
  • Limited liquidity on some pairs. Not all available trading pairs are active.
  • Withdrawal fees vary. The fee structure for cryptocurrency withdrawals can vary wildly between coins depending on the market price at the time.
  • Only 35 cryptocurrencies supported. BTC Markets supports a smaller variety of assets than some of its competitors. This isn't necessarily a bad thing, but if you're looking for a large range of altcoins you may want to compare other platforms.
  • No live chat or phone-based customer support. BTC Markets does not have a live customer support service. Instead you will need to consult the FAQ or contact BTC Markets via email, which may take several days to receive a reply.

In this guide

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Details

Product details

Product Name BTC Markets
Fiat Currencies AUD
Cryptocurrencies BTC, ETH, XRP, BCH, LTC, XLM, USDT, OMG, ETC, UNI & 25 more
Deposit Methods Bank transfer
Credit card
Cryptocurrency
Debit card
Osko
PayID
Trading Fee Maker: -0.05%
Taker: 0.20%
Deposit Fees Debit/credit card: 2%
Withdrawal Fees Cryptocurrencies: Fees vary

What do Australians think of BTC markets cryptocurrency trading platform?

  • 3.88/5 overall for Customer Satisfaction — lower than the average of 3.89
  • 4.05/5 for Trust — lower than the average of 4.2
  • 3.67/5 for Customer Service — lower than the average of 3.78

Based on BTC markets cryptocurrency trading platform scores in Finder's 2024 Customer Satisfaction Awards.

What fiat and cryptocurrencies are supported?

  • Supported fiat currencies: AUD
  • Supported cryptocurrencies: Approximately 35 cryptocurrencies

Which payment methods are accepted?

  • Bank transfer
  • Credit card
  • Cryptocurrency
  • Debit card
  • Osko
  • PayID

What's it like to use BTC Markets?

Fees and limits

The fees below are accurate as of 16 December 2020.

Platform trading fees

There is a flat-rate trading fee for all crypto-to-crypto pairs, maker -0.05% & taker 0.2%. The fees in the table below apply to AUD-to-crypto trading pairs and are based on a 30-day rolling average of trade volume.

Trading Fee %30 Day AUD Volume
0.85%$0.01 - $500
0.83%$500.01 - $1,000
0.80%$1,000.01 - $3,000
0.75%$3,000.01 - $9,000
0.70%$9,000.01 - $18,000
0.65%$18,000.01 - $40,000
0.60%$40,000.01 - $60,000
0.55%$60,000.01 - $70,000
0.50%$70,000.01 - $80,000
0.45%$80,000.01 - $90,000
0.40%$90,000.01 - $115,000
0.35%$115,000.01 - $125,000
0.30%$125,000.01 - $200,000
0.25%$200,000.01 - $400,000
0.23%$400,000.01 - $650,000
0.20%$650,000.01 - $850,000
0.18%$850,000.01 - $1,000,000
0.15%$1,000,000.01 - $3,000,000
0.13%$3,000,000.01 - $5,000,000
0.10%> $5,000,000

Deposit and withdrawal fees

Deposit fees

You can make AUD deposits for free via bank transfer including Osko and BPAY. Cryptocurrency deposits are also free, but you will be charged standard network fees.

Withdrawal fees

Withdrawal fees vary based on the cryptocurrency selected.

Payment methodFees
Bitcoin0.0002 BTC
Litecoin0.001 LTC
Ethereum0.005 ETH
Ethereum Classic0.001 ETC
Bitcoin Cash0.0001 BCH
Ripple0.01 XRP
OmiseGO3 OMG
Bitcoin SV0.0001 BSV
Power Ledger22 POWR
Golem25 GNT
Stellar0.01 XLM
Basic Attention Token9 BAT
Enjin Coin6 ENJ
Chainlink0.7 LINK
Compound0.1 COMP
Algorand0.01 ALGO
Meld Gold0.0003 MCAU
Tether10 USDT
Australian bank transferFree

How fast will my funds be available?

Deposits

Clock icon for transfer speed

Almost instant

BPAY deposits are generally processed on the same day.

Osko deposits are typically processed within a minute.

Withdrawals

Clock icon for transfer speed

1-3 days

NPP withdrawals are typically processed within a minute.

Direct entry withdrawals are generally processed within 1-3 business days.

Is BTC Markets safe to use?

  • Regulation. BTC Markets was the first exchange to be Gold Certified by Blockchain Australia. BTC Markets is registered as a Digital Currency Exchange with AUSTRAC.
  • Verification process. BTC Markets requires users to get verified for depositing, withdrawing or trading with AUD.
  • Security features. BTC Markets recommends that you withdraw and personally hold any funds you're not using for trading. It was established in 2013 and has not been known to have ever experienced a major hack.

How do I create an account at BTC Markets?

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Frequently asked questions

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Andrew Finder

Editor

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Avatar

Margaret

December 18, 2017

Want to buy bitcoin don’t know how to go about it not good with a computer would like to discuss this with a experience and knowledge on how to trade thank you Margaret


Avatar

Joanne Finder

December 19, 2017

Hi Margaret,


Thanks for reaching out.


Our beginner’s guide to Bitcoins will outline what you need to know about bitcoins. They will discuss Bitcoin’s history, how it works, where you can use it among others.


Reading through the guide will not only save you a few headaches in the long run, but it will give you a greater appreciation of what’s going on behind the scenes.


Cheers,

Joanne


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