Woolworths Everyday Rewards becomes Woolworths Rewards: Everything you need to know

Information verified correct on October 26th, 2016

With Qantas disappearing from the mix, what's the best way to maximise the value of your supermarket shopping at Woolworths? Here's what you need to know about the new Woolworths Rewards scheme.

Woolworths Rewards is replacing the existing Woolworths Everyday Rewards scheme, which launched back in 2008, offering fuel discounts and special offers. Since June 2009, you've also been able to earn Qantas Frequent Flyer Points on the card. For every dollar you spent over $30, you earned one Qantas FF point. Other Woolworths-owned outlets including Big W and BWS were also part of the scheme, though their offers weren't as generous.

That's all coming to an end with the launch of Woolworths Rewards, an alternative scheme which offers automated shopper discounts rather than frequent flyer points. The scheme will officially kick off on Wednesday 28 October 2015. Woolworths will send all existing Everyday Rewards customers a replacement card (mailouts will start from 26 October 2015), but you can use your existing card in the meantime and the membership number won't change. If you've linked your Everyday Rewards and your Qantas account, you'll be able to earn points for shopping until 31 December 2015.

What benefits does the Woolworths Rewards card offer?

Woolworths Rewards lets you earn "Woolworths Dollars" when you purchase specific items. Items in store will be marked with orange tickets which show how many Woolworths Dollars you'll earn. You may also receive emails from Woolworths advising you that specific products you often purchase will be eligible for dollars if you purchase between specific dates.

Once you've accumulated 10 Woolworths dollars, you'll earn a $10 discount off your next shop. When you shop and scan your card, the discount will be applied automatically.

Unlike Everyday Rewards, there is no minimum spend. However, since the dollars only apply to specific products, you could quite easily go shopping and earn nothing at all.

While a $10 discount voucher may sound like a helpful bonus, if you can only earn it by buying products you don't need or which cost more than your regular choice, it's a completely false economy.

And what happens to my existing frequent flyer points?

Any points you earn between now and 31 December 2015 will continue to be added to your Qantas account. Those points won't expire once the partnership ends as long you meet Qantas' basic requirements for member activity. Qantas points don't expire provided you earn or use points at least once every 18 months. As well as earning points by booking flights, you can also earn them via frequent flyer credit cards

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What's happening to petrol discounts?

The discounts offered at Woolworths Petrol stations aren't changing. You'll continue to receive an offer of 4 cents off per litre when you spend $30 or more.

What if I have a Woolworths credit card?

Woolworths hasn't yet announced its future plans for the Woolworths Money Qantas Platinum Credit Card or the Woolworths Money Everyday Platinum Credit Card. We'll update when we know more.

Does this mean I'll never score a free flight?

Earning frequent flyer points via supermarket shopping is an expensive business. You'll need 8000 points for the cheapest possible one-way free flight on Qantas. To earn that, the absolute minimum you'd have to spend at Woolworths would be $8031. In reality, because the first $30 of each transaction doesn't count, you'd have to spend far more. More realistically, if you spent $200 a week at Woolies, it would take you 48 weeks to earn that single flight.

If you were planning to shop at Woolworths anyway, than a handful of free points is a nice bonus which might eventually add up. However, if you want to travel, planning your shopping and hunting down specials will help you save money for that goal much faster than trying to earn points.

It's possible that a replacement scheme may launch in the future. Qantas' email to its customers announcing the end of the scheme notes that "we are working with Woolworths on a new partnership from 2016, and will keep you posted".

Angus Kidman

Angus is the Editor-in-Chief at finder.com.au. He's been writing about technology, finance, travel and other topics for more than 20 years, and appears regularly on TV and radio helping explain how it all works.

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64 Responses to Woolworths Everyday Rewards becomes Woolworths Rewards: Everything you need to know

  1. Default Gravatar
    Robert | October 2, 2016

    My old card stopped working, so I sent for a new card, which I have got. The problem I have is that when I use it for discount fuel I keep getting told that the card does not work, even though I have been scanning it at Woolworths when I get groceries.
    Do I have to activate it? if so how?

    • Staff
      Sally | October 10, 2016

      Hi Robert,

      Thanks for your question.

      Yes, you need to activate your Woolworths Rewards card before you can start earning points. If you picked up a temporary card in store, you’ll need to activate the card online before you can start using points.

      Otherwise, if you ordered it online, the card should automatically be activated. If this is the case and you’re still unable to earn points, you may need to contact Woolworths Rewards directly on 1300 10 1234 to report the issue.



  2. Default Gravatar
    Marie | September 24, 2016

    I did not receive a new rewards card up to date. I still use my old “everyday rewards” card and my Woolworths branch said I must get a “Rewards” card. What must I do to get a new card.

    • Default Gravatar
      Leissa | October 5, 2016

      My husband and I both have a rewards card. Just wanted to know if we can link them together.

    • Staff
      Chester | October 5, 2016

      Hello Leissa,

      Thanks for your question.

      Absolutely! that would be possible to link your husbands Woolworths everyday rewards card to yours. Here are the steps for you to do so:

      To link different Woolworths Rewards cards and share your fuel discounts:

      *Login to woolworthsrewards.com.au
      *Select ‘My Account’ in the top right corner
      *Select ‘Cards & accounts’
      *Scroll to ‘Link other Woolworths Rewards cards’

      Enter the 13-digit number and details of the card/s and you want to link.

      I hope this helps.


    • Staff
      Jonathan | September 27, 2016

      Hi Marie, thanks for your inquiry!

      To order your new Woolworths Rewards card please contact Woolworths here.



  3. Default Gravatar
    George | September 18, 2016

    I have lost my Rewards Card

    • Staff
      Sally | September 19, 2016

      Hi George,

      Thanks for your comment.

      If you’ve lost your Woolworths Rewards card, you have two options to request a replacement card.

      You can either request your card online:
      - Login to woolworthsrewards.com.au
      - Select ‘My Account’, then ‘Cards & accounts’
      - Follow the prompts to order a replacement card.

      Otherwise, call 1300 10 1234 and follow the prompts. If you know your membership number, this will help quicken the process.

      I hope this has helped.



  4. Default Gravatar
    Enid | September 8, 2016

    I did not receive my bonus points after spending $84.20 on Monday?

    • Staff
      Anndy | September 8, 2016

      Hi Enid,

      Thanks for your comment.

      Please note that we are finder.com.au, a financial comparison and information website, not Woolworths.

      If you have missing points, you can lodge a claim by calling Woolworths on 1300 10 1234. Disputes regarding points will not be accepted more than three months after the date of the transaction.


  5. Default Gravatar
    maree | September 7, 2016

    how do you find out how many points you have?

    • Staff
      Chester | September 7, 2016

      Hello Maree,

      thanks for your question.

      You can check your Woolworths Rewards points balance by logging into woolworthsrewards.com.au using your membership number and password. You can then select “My Account” to view your points. If you want to see how many Qantas Points you have, you’ll need to login to your Qantas Frequent Flyer account.

      I hope this answers your question.


  6. Default Gravatar
    Wendy | July 6, 2016

    Hi. we have at Officeworks Wagga had a set of keys handed in some time ago and the only ID on it is a everyday reward number. Could you please contact your customer and let them know that their keys are here at Officeworks Wagga.

    • Staff
      Sally | July 6, 2016

      Hi Wendy,

      Thanks for your comment.

      Just to confirm, though, you have come through to finder.com.au, not Woolworths. Instead, you’ll need to contact Woolworths on 1300 10 1234 to inform them of the lost card.



  7. Default Gravatar
    Neil | June 26, 2016

    I have a card which I have never used. It has my name on it, but I cannot remember my login or my password. I would like to start to use the card but would like to know if it is activated. It is a Woolworths Everyday Rewards Card. Also how can I retrieve my login and my password.
    Thank you

    • Staff
      Sally | June 27, 2016

      Hi Neil,

      Thanks for your question.

      The Woolworths Everyday Rewards card has been replaced by the Woolworths Rewards program, so you might need to request a replacement card. If you’d like to do this, confirm whether your account is still activated or retrieve your login details, you can contact Woolworths Rewards on 1300 10 1234.

      I hope this has helped.



  8. Default Gravatar
    Toniann | May 5, 2016

    I want to get the new card im still on the old one i went to join it said i was a member so i logged in but it keeps saying i need a edr and to register but im already registered please can u help

    • Staff
      Sally | May 6, 2016

      Hi Toniann,

      Thanks for your question.

      I think it’s best to contact Woolworths Rewards on 1300 10 1234. If you explain the situation, they should be able to cancel the existing card (that may have been sent out and lost in the mail) and issue a new card that’s linked to your existing account.

      I hope this has helped.



  9. Default Gravatar
    Virginia | May 3, 2016

    I received my new Woolworths Rewards card from a forwarded old address. How to I notify of my new address?

    • Staff
      May | May 3, 2016

      Hi Virginia,

      Thanks for reaching out.

      You can update your address or any contact information online. You’ll need to login to your account using your card number or email address and chosen password.

      Once you’re logged in, click ‘my account’ then “contact information.’ Amend your contact details and address by changing the fields as required. To confirm your changes, click ‘update details’ at the bottom of the screen.

      I hope this has helped.


  10. Default Gravatar
    mary | May 2, 2016

    How do I find out how many rewards points I have for petrol and how long do they last?

    • Staff
      Sally | May 4, 2016

      Hi Mary,

      Thanks for your question.

      You can view your balance of fuel discounts through your Woolworths Rewards online account or by contacting the customer service centre on 1300 10 1234.

      If you have less than $10.00 on your card, then your points will expire if your account hasn’t had any activity for 12 months. If you have more than $10.00 in your account, your points will last until after 18 months of inactivity.

      I hope this has helped.



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