WoolworthsRewards

Woolworths Everyday Rewards becomes Woolworths Rewards: Everything you need to know

Information verified correct on December 3rd, 2016

How to earn points and redeem Qantas rewards and supermarket discounts with the Woolworths Rewards program.

Woolworths Rewards has replaced the previous Woolworths Everyday Rewards scheme, which launched back in 2008, offering fuel discounts and special offers. Since June 2009, you've also been able to earn Qantas Frequent Flyer Points on the card. For every dollar you spent over $30, you earned one Qantas FF point. Other Woolworths-owned outlets including Big W and BWS were also part of the scheme, though their offers weren't as generous.

As of 28 October 2015, though, the Woolworths Rewards program has superseded the Woolworths Everyday Rewards scheme and the way you can earn rewards at Woolies is slightly different. While Woolworths Rewards announced that it would no longer offer the opportunity to trade Woolworths reward points for Qantas Points, the supermarket quickly backtracked and announced that the alliance had been relaunched in April 2016. As of August 2016, Woolworths Rewards members can transfer their supermarket rewards for Qantas Frequent Flyer Points once again.

Use this guide to compare the benefits of Woolworths Rewards and the major changes to the supermarket loyalty program.

What benefits does the Woolworths Rewards card offer?

When you sign up to the free Woolworths Rewards program, you can earn 1 point per $1 spent on all eligible purchases made at Woolworths, BWS and Caltex Woolworths fuel outlets. When you reach 2,000 Woolworths Points, you can either redeem them for a $10 discount off your next Woolworths shop or redeem them for 870 Qantas Points. If you wish to transfer your Woolworths Rewards points for Qantas Points, you'll need to link the two rewards programs together. See our guide on how to earn Qantas Points at Woolworths for more information about this.

While the Everyday Rewards program required you to meet a minimum spend and Woolworths Rewards initially only applied to orange ticketed items, you can now earn reward points no matter how much you spend as long as it's on eligible purchases. This excludes smoking products, gift cards, mobile recharge, Woolworths Mobile, travel cards and tickets, delivery charges, internet cafes, Woolworths flowers, Carpet Care, lottery products and purchases using Caltex Starcard.

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What's happening to petrol discounts?

The discounts offered at Woolworths Petrol stations aren't changing. You'll continue to receive an offer of 4 cents off per litre when you spend $30 or more.

What if I have a Woolworths credit card?

At this stage, you can still earn Woolworths Rewards points on all eligible purchases spent withWoolworths Money Qantas Platinum Credit Card or the Woolworths Money Everyday Platinum Credit Card. Browse our review guides for more information on how to pick up points on your credit card purchases.

The Woolworths Rewards program works in a similar way to the Everyday Rewards program, but there are some important differences to remember to get the most out of the loyalty program. See our Woolworths Rewards guide for more information on how to earn reward points when you shop with Woolworths.

Angus Kidman

Angus is the Editor-in-Chief at finder.com.au. He's been writing about technology, finance, travel and other topics for more than 20 years, and appears regularly on TV and radio helping explain how it all works.

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70 Responses to Woolworths Everyday Rewards becomes Woolworths Rewards: Everything you need to know

  1. Default Gravatar
    joan | November 18, 2016

    I have been trying to enter bonus rewards program when entering my.woolworthsrewards.com.au/bonuspoints as described in the brochure season of bonus savings there is no response please help as it expires on the 25th of November
    so we miss out on the 1000 bonus points.

    • Staff
      Harold | November 18, 2016

      Hello Joan,

      Thank you for your question.

      For your guidance and reference please read this article.

      I hope this information has helped.

      Cheers,
      Harold

  2. Default Gravatar
    Anna | November 9, 2016

    I have lost my card but l still have the number of my card what should l do to get a new card and have my points added to it.

    • Staff
      Sally | November 9, 2016

      Hi Anna,

      Thanks for your question.

      You can either request a replacement card online or over the phone.

      If you’d like to order your card online, you can follow these steps:
      1. Login to woolworthsrewards.com.au
      2. Select ‘My Account’, then ‘Cards & accounts’
      3. Follow the prompts to order a replacement card.

      Otherwise, you can contact Woolworths Rewards on 1300 10 1234 and follow the prompts. Make sure you have your rewards card number handy and ensure they have your current address listed in your account so they send the replacement card to the correct address.

      You can expect to receive your replacement card within 10 days.

      Cheers,

      Sally

  3. Default Gravatar
    Carel | November 5, 2016

    How do I transfer Frequent flyer points to a Velocity card?

    • Staff
      Sally | November 7, 2016

      Hi Carel,

      Thanks for your question.

      Unfortunately, you can’t transfer Woolworths Rewards to Velocity Points.

      If you shop at Coles and earn flybuys on purchases, though, you can transfer these to your Velocity account. You can do this by following these four steps:
      1. Go to http://www.flybuys.com.au and log in to your account.
      2. Click on “My Account” and then select “Linked Accounts” from the menu.
      3. Select “Velocity Frequent Flyer” from the list of partners you can link with.
      4. Enter your Velocity membership number, full name and date of birth, then click “Add account” to complete the process.

      You can also calculate how many flybuys and Velocity Points you can earn using our calculator.

      Cheers,

      Sally

  4. Default Gravatar
    Robert | October 2, 2016

    My old card stopped working, so I sent for a new card, which I have got. The problem I have is that when I use it for discount fuel I keep getting told that the card does not work, even though I have been scanning it at Woolworths when I get groceries.
    Do I have to activate it? if so how?

    • Staff
      Sally | October 10, 2016

      Hi Robert,

      Thanks for your question.

      Yes, you need to activate your Woolworths Rewards card before you can start earning points. If you picked up a temporary card in store, you’ll need to activate the card online before you can start using points.

      Otherwise, if you ordered it online, the card should automatically be activated. If this is the case and you’re still unable to earn points, you may need to contact Woolworths Rewards directly on 1300 10 1234 to report the issue.

      Cheers,

      Sally

  5. Default Gravatar
    Marie | September 24, 2016

    I did not receive a new rewards card up to date. I still use my old “everyday rewards” card and my Woolworths branch said I must get a “Rewards” card. What must I do to get a new card.

    • Default Gravatar
      Leissa | October 5, 2016

      My husband and I both have a rewards card. Just wanted to know if we can link them together.

    • Staff
      Chester | October 5, 2016

      Hello Leissa,

      Thanks for your question.

      Absolutely! that would be possible to link your husbands Woolworths everyday rewards card to yours. Here are the steps for you to do so:

      To link different Woolworths Rewards cards and share your fuel discounts:

      *Login to woolworthsrewards.com.au
      *Select ‘My Account’ in the top right corner
      *Select ‘Cards & accounts’
      *Scroll to ‘Link other Woolworths Rewards cards’

      Enter the 13-digit number and details of the card/s and you want to link.

      I hope this helps.

      Cheers!
      Chester

    • Staff
      Jonathan | September 27, 2016

      Hi Marie, thanks for your inquiry!

      To order your new Woolworths Rewards card please contact Woolworths here.

      Cheers,

      Jonathan

  6. Default Gravatar
    George | September 18, 2016

    I have lost my Rewards Card

    • Staff
      Sally | September 19, 2016

      Hi George,

      Thanks for your comment.

      If you’ve lost your Woolworths Rewards card, you have two options to request a replacement card.

      You can either request your card online:
      - Login to woolworthsrewards.com.au
      - Select ‘My Account’, then ‘Cards & accounts’
      - Follow the prompts to order a replacement card.

      Otherwise, call 1300 10 1234 and follow the prompts. If you know your membership number, this will help quicken the process.

      I hope this has helped.

      Cheers,

      Sally

  7. Default Gravatar
    Enid | September 8, 2016

    I did not receive my bonus points after spending $84.20 on Monday?

    • Staff
      Anndy | September 8, 2016

      Hi Enid,

      Thanks for your comment.

      Please note that we are finder.com.au, a financial comparison and information website, not Woolworths.

      If you have missing points, you can lodge a claim by calling Woolworths on 1300 10 1234. Disputes regarding points will not be accepted more than three months after the date of the transaction.

      Cheers,
      Anndy

  8. Default Gravatar
    maree | September 7, 2016

    how do you find out how many points you have?

    • Staff
      Chester | September 7, 2016

      Hello Maree,

      thanks for your question.

      You can check your Woolworths Rewards points balance by logging into woolworthsrewards.com.au using your membership number and password. You can then select “My Account” to view your points. If you want to see how many Qantas Points you have, you’ll need to login to your Qantas Frequent Flyer account.

      I hope this answers your question.

      Cheers!
      Chester

  9. Default Gravatar
    Wendy | July 6, 2016

    Hi. we have at Officeworks Wagga had a set of keys handed in some time ago and the only ID on it is a everyday reward number. Could you please contact your customer and let them know that their keys are here at Officeworks Wagga.
    Thanks

    • Staff
      Sally | July 6, 2016

      Hi Wendy,

      Thanks for your comment.

      Just to confirm, though, you have come through to finder.com.au, not Woolworths. Instead, you’ll need to contact Woolworths on 1300 10 1234 to inform them of the lost card.

      Cheers,

      Sally

  10. Default Gravatar
    Neil | June 26, 2016

    I have a card which I have never used. It has my name on it, but I cannot remember my login or my password. I would like to start to use the card but would like to know if it is activated. It is a Woolworths Everyday Rewards Card. Also how can I retrieve my login and my password.
    Thank you

    • Staff
      Sally | June 27, 2016

      Hi Neil,

      Thanks for your question.

      The Woolworths Everyday Rewards card has been replaced by the Woolworths Rewards program, so you might need to request a replacement card. If you’d like to do this, confirm whether your account is still activated or retrieve your login details, you can contact Woolworths Rewards on 1300 10 1234.

      I hope this has helped.

      Cheers,

      Sally

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