How to transfer your Qantas Frequent Flyer Points to family members

Share your Qantas Points with your loved ones and make your rewards go further with Qantas Frequent Flyer points transfers.

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Do you have points sitting in your account but no upcoming travel plans? Could one of your loved ones do with a well-deserved vacation? Or are you looking to maximise the rewards you could earn on family holidays? The Qantas Frequent Flyer program’s points transfer option could be the answer.

Discover how it works and how you could enjoy the flexibility of Qantas Frequent Flyer points transfers and family pooling here.

Transferring your Qantas Points to family members

The Qantas Frequent Flyer program allows you to transfer your points to family members. While this function can come in handy, there are some terms and conditions you should consider before moving your points.

Who can I transfer my points to?

You can only transfer points to eligible family members who belong to the Qantas Frequent Flyer program. According to Qantas’ terms and conditions, an eligible family member includes:

  • Husband/wife
  • Parent/step-parent
  • Domestic partner/de facto
  • Child, including foster and stepchild
  • Brother/sister
  • Half brother/sister
  • Grandparent
  • Grandchild
  • Son/daughter-in-law
  • Brother/sister-in-law
  • Father/mother-in-law
  • Uncle/aunt
  • Nephew/niece
  • First cousin

While Qantas doesn’t always request proof of your relationships, you should keep relevant information and documentation handy when you use your account to transfer points to a family member just in case you're asked for it.

How can I transfer Qantas Points to a family member?

You can transfer your Qantas Frequent Flyer points to a family member in two different ways:

  1. Online. Log in to your Qantas Frequent Flyer account online and select the “Family Transfer” option to be taken to the transfer form. You’ll need to enter the recipient’s Frequent Flyer number, their last name and relationship to you (mother or father, for example) and how many points you’d like to transfer. Transfers are immediate, so your recipient should receive the points in their account promptly.
  2. Phone. Contact the Frequent Flyer Service Centre on 13 11 31 to complete the transfer. You will need to have the details of your family member’s Qantas Frequent Flyer account on hand before you make the call. Note that there is a $35 Award Assistance fee for transfers made through the Frequent Flyer Service Centre. To avoid this fee, transfer points online. The points should appear in your family member's account within the same day.

How much and how often can I transfer?

You must send a minimum of 5,000 Qantas Points per transfer. You can complete as many transfers as you'd like up to 600,000 points in a 12-month period.

Do family transfers stop Qantas Points from expiring?

Qantas Family Transfers are not considered as eligible activity to stop your Qantas Points from expiring. If you don’t earn or redeem Qantas Frequent Flyer Points in an 18-month period, your account balance will be reset. If you have received points from a family member during that time, they will also expire.

For example, let’s say that the last time you earned or redeemed points was for a Qantas flight in January 2015. If you then received a generous points transfer from a family member in July 2016 but didn’t use these points (or earn more), they would expire in August 2016.

But family transfers can help you avoid point expiry if the transferred points are then used to redeem a flight or other reward. For example, if your child has not used their account for 17 months, you could transfer point and book a reward flight through their in order to reset the point expiry date.

Are there other ways to share Qantas Points?

As well as being able to transfer points to family members, you can use your points to book reward flights and upgrade flights for family members directly through your Qantas Frequent Flyer account. To book tickets for your family using your points, simply log in to your account and select either "Classic Flight Rewards" or "Points Plus Pay". Select the flight, fill out your family member's details when asked to provide guest information, and follow the instructions to complete a booking.

For flight upgrades, as long as you have made the entire booking under your name (and using your Qantas Frequent Flyer membership), any successful upgrade request you make will also apply to eligible family members travelling with you.

How can I get more value from my Qantas Points by transferring them to my family?

Transferring and combining points can be a great way to save on family holiday costs. For example, say you have 15,000 points and your husband or wife has 5,000 points. In this scenario, only you have enough points to make the cheapest flight redemption of 8,000 points. If you transfer the minimum of 5,000 points to your partner, you will both have enough to redeem flights and save on your overall travel costs.

Family transfers also give you more flexibility for earning and redeeming points for the whole family. For example, let’s say a family of two adults and two children are going on a return trip from Sydney to Los Angeles and only the parents are Qantas Frequent Flyer members. If they flew economy with Qantas, both adults would earn 13,500 points, or 27,000 points in total for the return trip.

But if the kids became Qantas Frequent Flyer members, they could also earn 13,500 points each for their flights. This would give the family a total of 54,000 points for the trip. That’s enough for a one-way economy flight from Sydney to Los Angeles (45,000) or four one-way economy flights from Sydney to Melbourne or Brisbane (32,000). The family could also redeem these points on the Qantas Store for a range of rewards, including a $250 gift card (43,850 points) or a Canon PowerShot SX420 IS Digital Camera (53,150 points) – or they could keep the points in their individual accounts and save them for future trips.

If you're considering this type of strategy for your family, note that only children aged three and up are eligible to earn Qantas Points. It also costs $99.50 (per person) to join the Qantas Frequent Flyer program. To avoid this charge, check out this guide on how to get free Qantas Frequent Flyer Membership.

Qantas points transfers are a simple and effective way to use your points. Whether you have some points to spare or are looking to combine them to save on family holiday costs, there are many ways you can make your points go further with transfers. With the promise of good karma and shared rewards, all that’s left is to start recruiting loved ones who belong to the Qantas Frequent Flyer program!

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8 Responses

    Default Gravatar
    claudetteNovember 28, 2016

    My mum had frequent flyer points transferred to her account from her partner. Is she now able to transfer them on to me (daughter with a frequent flyer membership)?


      Avatarfinder Customer Care
      DeeNovember 28, 2016Staff

      Hi Claudette,

      Thanks for your question.

      Yes, it is possible to transfer Qantas points to an eligible family member online or by calling Qantas Frequent Flyer Service Centre to transfer points. The minimum and maximum points that can be transferred (per transfer) is 5,000 and 600,000 points respectively. There is unlimited number of transfers in any 12 month period, up to a maximum of 600,000 Qantas Points.

      Please refer to the above instruction on how you can transfer online or by phone.


    Default Gravatar
    jeremyNovember 22, 2016

    Hi, can my deceased partner’s points be transferred to me.I am the executor of my partners estate. Thanks, Jeremy

      Avatarfinder Customer Care
      HaroldNovember 22, 2016Staff

      Hello Jeremy,

      Thank you for your inquiry.

      There are considerations in transferring Qantas Points. For example, both must be a member of the Qantas frequent flyer program.

      On this page, we outlined what you would need to transfer the Qantas points such as:

      -Who you can transfer to?
      -How you can transfer points to a family member?
      -How much and how often you can transfer?

      I hope this information has helped.


    Default Gravatar
    JasonNovember 18, 2016

    Sally can I book flights for wife and kids using points I gave earnt

      Avatarfinder Customer Care
      DeeNovember 18, 2016Staff

      Hi Jason,

      Thanks for your question.

      Yes, Qantas Reward Flights are available to Members and their eligible family members. Members will be required to provide Membership details prior to obtaining a Reward Flight. The reward flight must be redeemed in the name of the eligible family member as can be seen on their passport or any other identification acceptable to Qantas Loyalty.

      Per Qantas definition of ‘Eligible Family Member’ means “any person, the Member can demonstrate, to the reasonable satisfaction of Qantas, as being related to that Member in any of the ways listed on their terms and conditions. Please do contact Qantas directly for assistance on this process.


    Default Gravatar
    blatchfordApril 2, 2016

    How long before transferred points arrive in family members account?

      Avatarfinder Customer Care
      SallyApril 4, 2016Staff

      Hi Blatchford,

      Thanks for your question.

      The Qantas points should appear in your family member’s account within the same day.

      I hope this has helped.



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