jal-mileage-bank

JAL Mileage Bank Frequent Flyer Program

Information verified correct on December 10th, 2016

Earn points and redeem rewards with the Japan Airlines JAL Mileage frequent flyer program.

JAL Mileage Bank (JMB) is the travel awards program for Japan Airlines (JAL) and its various airline partners. It is a program in which participating individual members have access to a range of rewards. These can be obtained in exchange for accumulated miles by travelling, staying at hotels, and buying or utilising the services of several partner companies.Learn how to earn and redeem your miles.

The JMB program offers no membership fee, and customers can easily join the program. For the airline's most frequent flyers, it also offers the Fly On Program, and a frequent flyer service status program: JAL Global Club (JGC) which is an exclusive club designed for experienced travellers.

How does JMB work?

In enrolling for a JMB membership, you may select the type of membership which is suitable to you. After your account is registered, you will be issued a membership card. You can manage your JMB account by online. You'll need your nine-digit JMB membership number and a Personal Identification Number (PIN). Since your PIN is used as password to access the services offered by the program, this should not be revealed to others. JMB will mail the card to your registered address.

The JMB program requires you to obtain mileage within the validity period of up to the last day of 36 months following the month of the flight or transaction date. If a JMB member does not accumulate mileage or does not have transaction within 36 months after becoming a member, JAL may cancel the membership of such member.

Types of awards from JAL Mileage Bank

The JMB program offers you a wide range of choice where you can take advantage of the award which matches your accumulated mileage. Once you've obtained that certain number of miles you may apply for the various types of the following awards.

AwardsUse
Award TicketsIssued to redeem miles for round-trip award tickets by JAL Group Airlines or JMB partner airlines.
JAL Coupon AwardsCan be applied for making full or partial payment for JAL Group tickets, in-flight purchases, accommodations at JAL hotels and other purchases. Some of the few usages and restrictions of this JAL Coupon as follows.
JAL Charity MilesCan be used to redeem miles for charities to help and sustain organisations which deal with environmental conservation and charity works
Partner AwardsIntended to collaborate with Asia and Oceania region members
Asahi Shimbun Digital AwardsUsed to redeem miles for entry to Asahi Shimbun Digital which gives news in real time
JAL International Upgrade AwardsPermit the user to fly in the subsequent higher class of service than that of the purchased ticket
JAL Totteoki No IppinUsed to redeem miles for chosen items which you can back to your family in Japan
Narita, Haneda Taxi CouponUsed to redeem miles for taxi coupons from and to Narita Airport or Haneda Airport
Nikkei Business Digital AwardsUsed to redeem miles to access Japan's number one business magazine 'Nikkei Business' through a smart phone, PC and tablet terminal

JAL Membership Tiers

JAL Membership Tiers

JMB Diamond

JMB Diamond is the highest membership tier in the JMB Fly On program. The JMB members who may enroll to the JMB Diamond program are those with any of these qualifications;

  • Those who accumulated 100,000 Fly On points (including 50,000 Fly On points for JAL Group flights) or more;
  • Those who accrued 120 flights (including 60 JAL Group flights) or more; and
  • Those who have at least 35,000 Fly On points or more on JAL Group Airlines and/or Oneworld alliance member airlines in one calendar year.

JGC Premier

JGC Premier is the second highest membership tier in the JMB Fly On program. The JMB members who may enroll to the JGC Premier program are those with any of these qualifications:

  • Those who have accumulated at least 80,000 Fly On points (including 40,000 Fly On points for JAL Group flights) or more;
  • Those who have boarded at least 80 flights (including 40 JAL Group flights) or more; and
  • Those who obtained at least 25,000 Fly On points or more on JAL Group Airlines and/or Oneworld alliance member airlines in a calendar year.

JMP Sapphire

JMP Sapphire is another membership tier in the JMB Fly On program. The JMB members who may enrol to the JMP Sapphire program are those with any of these qualifications:

  • Those who accumulated at least 50,000 Fly On points (including 25,000 Fly On points for JAL Group flights) or more;
  • Those who obtained 50 flights (including 25 JAL Group flights) or more; and
  • Those who have at least 15,000 Fly On points or more on JAL Group Airlines and/or Oneworld alliance member airlines in a calendar year.

JMB Crystal

JMB Crystal is the first tier in the JMB Fly On program. The JMB members who may enroll to the JMB Crystal program are those with any of these qualifications:

  • Those who achieved at least 30,000 Fly On points (including 15,000 Fly On points for JAL Group flights) or more;
  • Those who obtained at least 30 flights (including 15 JAL Group flights) or more; and
  • Those who accumulated at least 10,000 Fly On points or more on JAL Group Airlines and/or Oneworld alliance member airlines in a calendar year.

Frequent Flyer Credit Card Comparison

Rates last updated December 10th, 2016.

American Express Explorer Credit Card

100,000 bonus points and balance transfer offers have been extended until 30 January 2017.

November 29th, 2016

ANZ Frequent Flyer Platinum

50,000 bonus points offer has been extended, plus a new offer of $0 annual fee for the first year.

November 29th, 2016

ANZ Frequent Flyer

25,000 bonus points extension with $2,500 minimum spend + annual fee waiver for the first year.

November 29th, 2016

View latest updates

Jonathan Choi Jonathan
Rewards Points per $ spent (AMEX) Rewards Points per $ spent (VISA/MC) Bonus Points Annual fee
HSBC Platinum Qantas Credit Card
Receive 60,000 bonus Qantas Points on eligible spend within 3 months. Enjoy access to premium benefits and complimentary insurance.
0 1 60,000 bonus points $199 p.a. Go to site More info
ANZ Frequent Flyer Black
Earn 75,000 bonus Qantas Points after you spend $2,500 on eligible purchases within the first 3 months plus enjoy $0 annual fee for the first year. Plus, enjoy easy payments with Apple Pay.
1.5 0.75 75,000 bonus points $0 p.a. annual fee for the first year ($425 p.a. thereafter) Go to site More info
American Express Essential Credit Card
Receive a $50 credit on eligible spend and get Smartphone screen insurance combined with a no annual fee for life card. Also enjoy a 0% p.a. balance transfer rate for 12 months.
1 $0 p.a. Go to site More info
American Express Explorer Credit Card
Receive 100,000 Membership Rewards Bonus Points on eligible spend within the first 2 months of Card Membership. Also enjoy a $400 travel voucher and two complimentary airline passes per year.
2 100,000 bonus points $395 p.a. Go to site More info
Virgin Australia Velocity Flyer Card - Balance Transfer Offer
A balance transfer offer of 0% p.a. for 18 months. Earn bonus Velocity Points in the first 3 months plus receive a free Virgin Australia $129 Gift Voucher each year. Available from mid-2016.
0 0.66 $64 p.a. annual fee for the first year ($129 p.a. thereafter) Go to site More info

JAL Lounge Access

Domestic and international airports

The members of JMB Diamond, JGC Premier, JMB Sapphire, JMB Crystal, and JAL Global Club have the privilege of using the departure airport lounge service based on your membership status. Since the lounges that you can use and its entry criteria may differ between airports, it is recommended that you should check the criteria in advance.

The JAL Lounge Access is a convenient way of travelling with stopover as you can use them when you're connecting from a domestic flight to a First or Business Class. You can also use this lounge when you have a connecting flight from a First or Business Class seat on an international flight to a domestic flight at the same airport.

Credit cards with complimentary lounge access

Accumulating mileage

Accumulating mileage in JMB program can be done by flying with JAL Group airlines and

JMB partner airlines, staying at hotels worldwide or by using the services of JMB partners. When you use these services you can get mileage and will be automatically credited to your JMB account.

JAL Partnership airlines

JAL, AirBerlin, British Airways, Cathay Pacific, Iberia, Malaysia Airlines, Qantas Airways, Royal Jordanian Airlines, S7 Airlines, Air France, Bangkok Airways, JetStar Japan

Your JMB membership number must be provided when reservations or check-in are made. Mileage will accumulate based on the 'sector mileage', and the 'accumulation rate' by the class of service or the actual fare paid. JAL Group Airlines and/or Oneworld member airlines' flights with eligible fares for mileage accumulation are eligible for Fly On status qualification. The number of miles you can accumulate when using an upgrade award is based on the fare of the purchased ticket.

American Airlines

From February 15, 2013 (departure date), flights between the US/Canada/Caribbean/Mexico and South America booked in 'O' class are eligible for mileage accumulation. From April 1, 2013 (departure date), accumulation rates for W, B, L, S, N, Q class change.

Finnair

Only tickets issued in the name of the member on eligible fares will be eligible for mileage accrual. Oneworld member airlines' flights with eligible fares for mileage accumulation are eligible for Fly On status qualification.

LAN

Only tickets issued in the name of the member on eligible fares will be eligible for mileage accrual. Oneworld member airlines' flights with eligible fares for mileage accumulation are eligible for Fly On status qualification. From October 1, 2013, LAN Columbia joins Oneworld and becomes eligible for mileage accumulation.

Qatar Airways

Only tickets issued in the name of the member on eligible fares will be eligible for mileage accrual. Oneworld member airlines' flights with eligible fares for mileage accumulation are eligible for Fly On status qualification. Flight mileage is eligible departing on/after October 30, 2013.

Emirates

From November 5, 2013 (flight date), I, O, E, W, R, K, U, B, M, V, T, L, Q, X, classes are eligible for mileage accumulation, excluding Japan - Dubai route. Flights. In addition flights booked in P class are eligible for mileage accumulation until November 4, 2013 (flight date).

China Eastern Airlines

Only tickets issued in the name of the member on eligible fares will be eligible for mileage accrual. Oneworld member airlines' flights with eligible fares for mileage accumulation are eligible for Fly On status qualification. From July 1, 2013 (departure date), accumulation rates for D, I, K, M, O, W, Z class change.

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Redeeming mileage

JAL Boarding pass

Award tickets

When you have accumulated enough mileage, you can redeem it from a wide range of choice of awards. This includes award tickets, a class upgrade, and coupons which are available upon your application. If you choose award tickets you can redeem it for round-trip tickets offered by JAL Group Airlines or JMB partners.

Upgrade awards

This is one kind of awards in which you can redeem it when you accumulated a certain number of mileage. Upgrade awards permit the user to fly in the next higher class of service than that of the purchased ticket. Upgrade awards are applicable only for the flight and date originally reserved. When you fail to travel on the reserved flight and date, you will forfeit your award.

JAL Coupon awards

Another award that JAL is giving to their clients who have accumulated certain level of mileage is the JAL Coupon awards. These can be used to make full or partial payment for JAL Group tickets, in-flights purchases and accommodation at JAL hotels. These JAL Coupon awards have validity for 13 full months and starts from the first month following the month in which the mileage was exchanged into JAL Coupons.

JAL Charity Mile

This JAL Charity Mile is offered by JAL Group to continue the Charity Mile Project which is a part of the corporate social responsibility of the company. JAL is encouraging the

recipients of the award to donate it to charity to support organisations which deal with the environmental conservation and charity activities.

Partner Awards

Partner Awards are issued by JAL who are members of JMB programs. When you obtain these awards you are entitled for air tickets, package tours, hotel accommodations and gifts offered by JAL Package Tours (JALPAK). For international flight tickets, JAL Group flights must be used where flights from the JAL Group are in operation.

JAL Family Club

JAL Family Club

JAL Family Club (JALFC) is a membership organisation for those who are abroad, and it has no membership fee. In addition to pooling mileage with eligible JALFC members, it offers benefits such as bonus flight miles and invitations to unique events.

JALFC has two kinds of members, the Primary Member and the Family Members. Your family's designated primary member can be any eligible family member 12 years of age or older, who is a JMB member and resides in a country other than Japan.

All other JMB members in your family (no age limitation) are considered as Family Members which are Primary Member's spouse, children, parents, and spouse's parents. No more than nine people, including the Primary Member may join a single JALFC account.

The various fees consist of the initial registration fee, renewal fee and family member additional fee (per application). The initial registration fee per family will be collected when applying for the JALFC for the first time. The renewal fee consists of a 1,000 miles to be deducted automatically as renewal fee every 5 years after enrollment. The family member additional fee will be changed for every new family member.

The countries eligible for JALFC are North America (including Hawaii), Central America, South America, Europe, Middle East, Africa, China, Guam, Saipan and other countries in Asia Oceania.

Frequent Flyer Program comparison

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35 Responses to JAL Mileage Bank Frequent Flyer Program

  1. Default Gravatar
    Marcel | September 25, 2016

    Hi there,

    My question is this; both me and my father are JMB members, I however have quite a bit more points than he has. If I would like to redeem my points for tickets for both of us, can I nominate him as a companion like on AsiaMiles and SQ, or would I first need to join the Family Club to be abe to redeem flight awards for him as well?

    Thanks and best regards

  2. Default Gravatar
    Bonnie | September 3, 2016

    Need to know on an around the world ticket validated on JL, and the client is Sapphire member, can he use miles to upgrade a segment on BA from Biz to first?

    • Staff
      Sally | September 6, 2016

      Hi Bonnie,

      Thanks for your question.

      The Japan Airlines website only provides details on how to use your JAL Miles to redeem award flights with British Airways (and other partner airlines), not for upgrades on existing flight bookings.

      Cheers,

      Sally

  3. Default Gravatar
    Kamala | May 17, 2016

    How to redeem flyer point as my hubby and I travel to Canada and Japan from Spore once a year. Presently we just flew from Singapore to Vancouver by JAL.

    • Staff
      May | May 17, 2016

      Hi Kamala,

      Thanks for your inquiry.

      There are many ways on how you can redeem your collected miles. You can exchange them for various benefits, including air tickets, a class upgrade, and coupons which you can use toward in-flight sales items. Please refer the link I sent to your email for further information on redeeming your JAL FF points.

      I hope this has helped.

      Cheers,
      May

  4. Default Gravatar
    | May 10, 2016

    Hi, is there any credit card points that can be transferred to JAL Mileage Bank Frequent Flyer Program?

    • Staff
      Sally | May 11, 2016

      Hi Sue,

      Thanks for your question.

      Unfortunately, there are no Australian credit cards that currently let you directly transfer your points to the JAL Mileage Bank frequent flyer program.

      I’m sorry we couldn’t be of more assistance.

      Cheers,

      Sally

  5. Default Gravatar
    Gio | July 21, 2015

    Hi, my girlfriend is Japanese and member of Jal, next december we’re going to Japan together and I wonder if she can use hers award tickets for domestic flights for both of us, she has plenty of points and we’re gonna fly together anyway.

    Thank you in advance

    • Staff
      Sally | July 22, 2015

      Hi Gio,

      Thanks for your comment.

      Although JAL Mileage Bank offer a ‘family club’ for members to pool points or nominate points to be used by family members, this is only available to family members. Although the terms and conditions state that they can be used by a spouse, this generally only refers to married couples.

      I hope this has answered your question.

      Thanks,

      Sally

  6. Default Gravatar
    Sandra | May 15, 2015

    I just flew JAL for the first time. Is it possible to apply the miles and join the frequent flyer program? I loved Japan.

    • Staff
      Sally | May 19, 2015

      Hi Sandra,

      Thank you for your email.

      To join the JAL frequent flyer program, you will need to visit the JAL website and select which program is best suited to your needs.

      Once you’re a member, you can register miles accumulated within up to six months after your trip through your online account.

      I hope this has answered your question.

      Thanks,

      Sally

  7. Default Gravatar
    Bruce | May 11, 2015

    I am flying Japan Airlines may 25 2015 and june 8 2015
    and would like to sign up for there rewards program.
    Can someone call me to walk me through the process. I cannot find how to join on line. Or tell me where to go on line.
    Thank you Bruce
    This is my first experience on japan Airlines

    • Staff
      Elizabeth | May 12, 2015

      Hi Bruce,

      Thanks for your question.

      You’re able to sign up for JAL’s frequent flyer program on Japan Airway’s website. I have emailed you the link to their online registration form.

      I hope this has helped.

      Thanks,

      Elizabeth

  8. Default Gravatar
    Joyce | April 24, 2015

    Hi. What are the eligible fare codes for domestic flights on JL?

    • Staff
      Elizabeth | April 28, 2015

      Hi Joyce,

      Thanks for your question.

      When flying with Japan Airlines, you’ll earn miles on the following fares:
      - F class earns you 150% of actual miles flown
      - J class earns you 100% of actual miles flown
      - Y class earns you 100% of actual miles flown

      I hope this has helped.

      Thanks,

      Elizabeth

  9. Default Gravatar
    Philip | February 23, 2015

    Hi,

    How can I donate my balance of JAL air miles to charity?

    Thanks,

    Philip

    • Staff
      Shirley | February 23, 2015

      Hi Philip,

      Thanks for your question.

      Please see this page for a range of charities you can donate your miles to.

      If you click ‘click here for further details’ you can redeem your miles using the link.

      Cheers,
      Shirley

  10. Default Gravatar
    junio | February 12, 2015

    I have a JAL Mileage Bank card enrolled a long time ago and I forgot my password and the email address I inputted there is no longer current apparently. I have tried but I have been referred to a phone number which will involve costly tolls. Is there another way of updating my profile?

    • Staff
      Shirley | February 13, 2015

      Hi Junio,

      Thanks for your question.

      You can try using the ‘forgot your PIN or JMB membership link’ to retrieve your details. However, if that doesn’t work you’ll need to speak to a customer service representative at JAL.

      Cheers,
      Shirley

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