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APIA Caravan Insurance Review

APIA caravan insurance comes with some flexibility, such as the chance to choose your own repairer after an accident. But keep in mind that personal contents cover isn't included as standard.

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By

Jessica Prasida

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Your caravan is your home away from home and carries the same risk your car does when on the road. With APIA caravan insurance, there’s no need to worry about an unexpected mishap from hitting you in the wallet.

Our Verdict

  • With APIA's comprehensive plan, you'll have coverage for a wide range of events including floods and vandalism. You could also get a comparatively generous benefit of up to $150 per day for up to 30 days if you need to claim for temporary accommodation costs.
  • APIA lets you choose your own repairer if you need to fix your caravan after a successful claim. 9 other brands we looked at didn't offer this flexibility.
  • This brand only offers cover for your personal contents as an optional extra. This means you'll have to pay a little more to add it to your policy. When it comes to personal belongings, Youi offers up to $750 as standard while Aussie Caravan Insurance offers up to $1,000.

Review by our car insurance senior writer James Martin

We don't currently have this brand on our panel. But don't fret! You can head to the APIA website or compare a bunch of other caravan insurance companies with finder.
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Compare caravan insurance from APIA

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Name Product Accidental Damage Flood New Vehicle Replacement Agreed or Market Value Annex cover Choice of Repairer
APIA Australia Wide Caravan Cover
APIA Australia Wide Caravan Cover
Market
View details
APIA On-site Caravan Cover
APIA On-site Caravan Cover
Market
View details
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Be sure to check the product disclosure statement (PDS) to help you make the right choice.

What cover options does it have?

APIA offers two types of main insurance: comprehensive caravan insurance or trailer or animal transport float insurance. Both options provide legal liability of up to $20 million.

In addition, you can choose to cover your caravan Australia-wide or on-site. In the second case, the insured caravan will only be covered when at a nominated, secure single address somewhere in Australia, and will bring cheaper premiums.

How does each cover type compare?

FeatureCaravan cover (Australia-wide)Caravan cover (on-site)Trailer or animal float
New caravan after total loss
Legal liability
Replacement caravan
Emergency repairs
Emergency expenses
Temporary accommodation
Debris removal
Veterinary expenses for animals struck by vehicle (up to $500)
Motor burnout cover
Towing and storage

What additional cover options are there?

In addition to the main insurance options above, APIA offers a number of optional extra covers. Apart from comprehensive caravan or trailer insurance, you can pick from any or all of the following for an increased premium:

  • Annexe cover. APIA will cover the entire cost of your annexe in the case of accidental loss or damage.
  • Contents cover. APIA’s default comprehensive insurance does not cover any contents of your caravan or trailer that may be lost or damaged. With this option, you can protect your belongings when they’re securely locked in your caravan, trailer or on-site garden shed.
  • Hire use cover. Normally, hiring out your caravan for someone else’s use will void cover for the period of use. With this option, you can hire out your caravan and still be covered.

What exclusions are there?

If you’re thinking of buying insurance, be aware that there are a number of general situations where you will not be covered. APIA will not compensate you for damage or loss arising:

  • From failure to take care of your caravan. Mold, rot, rust and corrosion can set in if you’re not careful. If you don’t perform regular maintenance on your vehicle and it stops working right, you won’t be covered.
  • From routine breakdowns. If there’s a fault or defect in your caravan or it suffers a mechanical or electrical failure, you won’t be able to claim.
  • When the law is being broken. If you or someone you’ve authorised to drive your caravan is breaking a rule or regulation, you might be fresh out of luck.
  • When it’s being used incorrectly. This applies if you’re driving your caravan in a way it’s not meant to be driven or while it’s overloaded. It also applies if it’s being driven under the influence of drugs or alcohol, or if whoever’s behind the wheel doesn’t have a licence.
  • While it’s hired out. Unless you’ve taken out the optional hire cover, that is.
  • While outside Australia. If you get into an accident while overseas (or somewhere other than the recorded address for on-site insurance), you won’t be compensated.

What excess do I need to pay?

One or both of the following excesses may apply when lodging a claim. These are:

  • Standard excess. This excess applies when any claim is made.
  • Inexperienced driver excess. This applies if the person driving is under 26 or over 25 without having held a driver’s licence for at least 2 years.

The only situation where an excess will not apply is when you are not at fault and you can provide the full contact details and registration number of the party and vehicle at fault.

How do I make a claim?

APIA provides detailed step-by-step instructions for making a claim in the event of an incident.

  1. Make sure everyone is safe.
  2. Prevent further damage. Move your caravan off the road if necessary, or put on the hazard lights.
  3. Report theft or other crimes to the authorities. When reporting the incident, record the time, date, report number and the name of the recording officer.
  4. Collect details. Get the names, addresses and contact numbers of anyone involved in the incident, and don’t admit fault.
  5. Contact APIA immediately on 13 50 50. Have all the details on hand and arrange towing so that you can get a repair quote as soon as possible. You can also lodge a claim online at https://online.apia.com.au/mac/apia or by using the Suncorp app.

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