ING took the top spot in our Transaction Account category this year, with 92% of the users that we surveyed saying they'd recommend the bank to a friend. Its customer satisfaction rating was 4.50 out of 5. Find more about Finder Banking Satisfaction Awards 2023.
ING Living Super investment options
You'll automatically be placed in the Growth investment option if you don't select another option. You can switch options at any time after joining.
1 - 5 of 5
Unless indicated otherwise, the information in the table is based on data provided by SuperRatings Pty Limited ABN 95 100 192 283, Australian Financial Services Licence 311880.
*Past performance data and fee data is for the period ending Jan 2024
Key features of ING Living Super
ING Living Super provides several important benefits and features for members:
Tailored investments. With ING Living Super, you can tailor an investment mix to suit your financial goals and life stage. You can choose from managed investments or a range of individual asset classes.
Real-time share trading. ING Direct Living Super members can trade shares in real-time online. You can choose from the S&P/ASX 300 index, selected ETFs and listed investment companies.
Cash Hub. When you open an account, a Cash Hub is automatically established for you. This interest-bearing account is designed to receive income, pay expenses and manage all other transactions for your linked Living Super account.
Mobile access. You can check your Living Super balance alongside the balances of all your other ING accounts quickly and easily from your smartphone.
Online access. It's also simple to manage your account online, allowing you to switch investments, trade shares and ETFs, and adjust your level of insurance. You can also rollover and consolidate your super online.
24/7 support. ING Direct offers customer support through its 24/7 contact centre, and super specialists are available to provide expert advice and assistance from Monday through to Saturday.
Investment options
Option 1: Pre-mixed managed portfolios
You can choose from 4 pre-mixed managed investment options.
Investment Option
Risk level
Asset allocation range
Conservative
This option is designed to offer a higher return than cash and term deposits with some exposure to growth assets, while still being mostly a defensive portfolio. It's designed for members close to, or in, retirement.
Medium
Growth: 30%
Defensive: 70%
Moderate
This option has a bit more exposure to growth assets than the Conservative option, and is an even split between growth and defensive. It's designed for members who may have a shorter timeframe, but are comfortable taking on a bit more risk.
Medium to High
Growth: 50%
Defensive: 50%
Growth
This option is designed to achieve higher returns over the long term, with the potential for some volatility and negative returns in the short term. It's got a 70% allocation towards growth assets, and designed for members with an investment timeframe of at least 8 years.
High
Growth: 70%
Defensive: 30%
High Growth
This is the highest growth option, with almost 100% allocation towards growth assets. It aims to achieve high long-term returns and is designed for members with a long timeframe (not near retirement).
High
Growth:
Defensive:
Option 2: Single sector options
If you choose this investment category, you can then access a wide range of single sector investment options, as outlined in the table below.
Investment option
Asset allocation
Risk level
Australian Shares
This option invests in 100% Australian shares, and aims to match the returns of the S&P/ASX 200 Accumulation Index.
High
International Shares (Hedged)
This option invests in 100% international shares (hedged), and aims to match the return of the international share market measured by the MSCI World ex-Australia Index, hedged in Australian Dollars.
High
International Shares
This option invests 100% in international shares, and aims to match the return of the international share market measured by the MSCI World ex-Australia Index. There is no currency hedging.
Very High
Australian Listed Property
This option invests 100% in Australian listed property, and aims to match the return of the S&P/ASX 200 A-REIT Index.
Medium
Australian Fixed Interest
This option invests in Australian fixed interest, and aims to match the return of the Bloomberg AusBond Composite Bond Index.
Medium
International Fixed Interest (Hedged)
This option invests 100% in international fixed interest, and aims to match the return of the Citigroup World Government Bond Index ex-Australia. It's 100% hedged to Australian dollars.
Medium
What insurance cover is available?
ING Living Super comes with three levels of insurance:
Automatic cover. A pre-approved level of death and Total and Permanent Disability (TPD) cover is issued when you open an account. You can cancel or upgrade this insurance plan anytime.
Tailored cover. If you would like a tailored insurance policy to suit you, you may want to consider this cover. You can choose between death, TPD or both.
Income protection. This is added protection to insure a portion of your income in case you can't work for a period of time due to illness or injury.
Pros and Cons
Pros
Flexible. With a wide range of investment options to choose from, you can tailor your Living Super account to suit your needs.
Easy online access. You can easily log into your account online or via mobile 24/7, making it simple and convenient to manage your super.
Rollover existing super online. It's easy to rollover existing super into your Living Super account online.
Real-time share trading. The Shares option allows you real-time access to the ASX and increased control over where your super is invested.
Cons
No ethical option. There is no ethical or sustainable investment option available with Living Super.
Limited share trading. If you choose the direct share trading option, you can only access shares on the S&P/ASX 200 index as well as selected ETFs and listed investment companies.
How do I apply?
You can sign up for an ING Living Super account in two ways:
Online. You can fill out an online application form within minutes by clicking the green "Go to Site" button.
Over the phone. You can phone ING 8am-8pm, Monday to Friday and 9am-5pm Saturday (AEST/AEDT).
To open an account you will need to:
Be an Australian resident
Be aged 13 or over
Have your Tax File Number (TFN) handy
Choose your investment and insurance options
If you've compared a range of super funds and you're ready to open an ING Living Super account click the green "Go to Site button" on this page to begin the application process.
DISCLAIMER: This article may contain general advice. You should consider your own personal circumstances before deciding if a superannuation product is right for you. Superannuation is a long term investment and past performance is not indicative of future performance.
Tim Falk is a writer for Finder, writing across a diverse range of topics. Over the course of his 15-year writing career, Tim has reported on everything from travel and personal finance to pets and TV soap operas. When he’s not staring at his computer, you can usually find him exploring the great outdoors.
If you are looking at share trading within Living Super you would not be able to transfer (in specie) directly to your Living Super account any shares held externally. The shares would need to be sold and converted to cash and then deposited into super.
Please be mindful of contribution caps when depositing to super. The concessional cap for 2015/16 is $30,000. For those aged 49 or over before the start of the financial year the concessional cap is increased to $35,000. Anything over this amount effective 3/5/2016 there is lifetime cap $500,000.00 for non-concessional contributions.
I am an Australian living overseas and may return next year and am interested in consolidating my super with ing. It says only Australian residents and wanted to check your definition of this!
An Australian resident is a person who is living in Australia and is either: an Australian citizen, a permanent visa holder, or a protected Special Category Visa (SCV) holder.
You have come through to finder.com.au, a financial comparison website, not ING, please click on one of the “Open” buttons above to be taken to the ING website where you will be able to contact ING directly and discuss your needs with them.
I have 3 super funds each with existing life insurance products (life, TPD & income protection), can I roll them in to the ING product and keep the total existing level of cover in the combined accounts.
PLEASE ADVISE WHETHER UK PENSION TRANSFERS ARE PERMITTED INTO THE ING DIRECT LIVING SUPER (ETFs. I NOTICED THAT ING CORPORATE SUPER APPEARS TO BE ON THE LIST BUT NOT ING DIRECT L.S. ?
THANKS
Please note that finder.com.au is an online comparison service and does not represent ING Direct. For a more accurate response, please speak to ING Direct.
How likely would you be to recommend finder to a friend or colleague?
0
1
2
3
4
5
6
7
8
9
10
Very UnlikelyExtremely Likely
Required
Thank you for your feedback.
Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve.
Important information about this website
finder.com.au is one of Australia's leading comparison websites. We are committed to our readers and stands by our editorial principles
We try to take an open and transparent approach and provide a broad-based comparison service. However, you should be aware that while we are an independently owned service, our comparison service does not include all providers or all products available in the market.
Some product issuers may provide products or offer services through multiple brands, associated companies or different labeling arrangements. This can make it difficult for consumers to compare alternatives or identify the companies behind the products. However, we aim to provide information to enable consumers to understand these issues.
We make money by featuring products on our site. Compensation received from the providers featured on our site can influence which products we write about as well as where and how products appear on our page, but the order or placement of these products does not influence our assessment or opinions of them, nor is it an endorsement or recommendation for them.
Products marked as 'Top Pick', 'Promoted' or 'Advertisement' are prominently displayed either as a result of a commercial advertising arrangement or to highlight a particular product, provider or feature. Finder may receive remuneration from the Provider if you click on the related link, purchase or enquire about the product. Finder's decision to show a 'promoted' product is neither a recommendation that the product is appropriate for you nor an indication that the product is the best in its category. We encourage you to use the tools and information we provide to compare your options.
Where our site links to particular products or displays 'Go to site' buttons, we may receive a commission, referral fee or payment when you click on those buttons or apply for a product. You can learn more about how we make money.
When products are grouped in a table or list, the order in which they are initially sorted may be influenced by a range of factors including price, fees and discounts; commercial partnerships; product features; and brand popularity. We provide tools so you can sort and filter these lists to highlight features that matter to you.
Please read our website terms of use and privacy policy for more information about our services and our approach to privacy.
Is it possible to transfer shares held in a personal account into a living super instead of cash .
Hi Goldfish,
Thanks for your question.
If you are looking at share trading within Living Super you would not be able to transfer (in specie) directly to your Living Super account any shares held externally. The shares would need to be sold and converted to cash and then deposited into super.
Please be mindful of contribution caps when depositing to super. The concessional cap for 2015/16 is $30,000. For those aged 49 or over before the start of the financial year the concessional cap is increased to $35,000. Anything over this amount effective 3/5/2016 there is lifetime cap $500,000.00 for non-concessional contributions.
Hope this helps.
I am an Australian living overseas and may return next year and am interested in consolidating my super with ing. It says only Australian residents and wanted to check your definition of this!
thanks
Hi Damien,
Thanks for your question.
An Australian resident is a person who is living in Australia and is either: an Australian citizen, a permanent visa holder, or a protected Special Category Visa (SCV) holder.
Hope this helps,
Shirley
Id like to roll my funds across to Australian Super please.
Hi Stephen,
Thank you for your comment.
You have come through to finder.com.au, a financial comparison website, not ING, please click on one of the “Open” buttons above to be taken to the ING website where you will be able to contact ING directly and discuss your needs with them.
Regards
Jodie
I have 3 super funds each with existing life insurance products (life, TPD & income protection), can I roll them in to the ING product and keep the total existing level of cover in the combined accounts.
Hi Michael,
Thanks for your enquiry.
It may be possible for you to request a transfer and roll your existing super funds into the ING Direct Living Super account.
You’ll need to download a transfer form on the ING Direct website and provide your most recent statements of insurance (within the past 12 months).
Please note that there is a maximum of $20 000 for income protection and $2 million for death and TPD.
If you have any further enquiries about the transfer, please contact ING Direct.
Thanks,
Belinda
PLEASE ADVISE WHETHER UK PENSION TRANSFERS ARE PERMITTED INTO THE ING DIRECT LIVING SUPER (ETFs. I NOTICED THAT ING CORPORATE SUPER APPEARS TO BE ON THE LIST BUT NOT ING DIRECT L.S. ?
THANKS
Hi Julie,
Thanks for your question.
Unfortunately the ING Direct Living Super account is unable to accept transfers from UK pension funds at this time.
Cheers,
Shirley
Are you planning to become registered such that we can transfer UK Pension funds to ING?
Hi Grant,
Thanks for your question.
Please note that finder.com.au is an online comparison service and does not represent ING Direct. For a more accurate response, please speak to ING Direct.
Cheers,
Shirley