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Bupa’s new no out-of-pocket dental benefit

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Benefits will be available through new Members First Platinum dental network.

Good news for Bupa members with the announcement of the new Members First Platinum dental network, which should be available to Bupa members in September 2018.

The Members First Platinum dental network will eliminate out-of-pocket costs on a range of dental services such as general check-ups, mouthguards and x-rays for members who have combined hospital and extras cover.

“This new network, which will operate at select clinics across Australia from September, will provide our customers with more options about which dental clinic they choose and how much they pay for general dental check-ups and preventative care. The current Members First network will continue to be available for Bupa customers to utilise, with the benefits of the current Members First arrangements continuing to apply in full," Bupa’s director of customer experience Ayela Thilo said in a statement.

Since dentistry is not covered by the public health system, many Australians forego regular dental check-ups. Bupa hopes that its no-gap service will remove the cost barrier for many people and encourage them to go to the dentist more regularly.

"We know that regular dental check-ups and preventative dental care are essential for good oral health, as well as overall health. We also know that the cost of dental care sadly prevents many Australians from seeing a dentist. Members First Platinum has been designed to ensure Bupa customers can have regular check-ups and preventative care by removing some of the financial burden," Thilo said.

Bupa said that it will send expressions of interest to dentists ahead of the launch of the program and will inform its members in September where the new Members First Platinum dental providers are located.

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