Five million Aussie drivers left with bill for damages they didn’t cause

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Almost a third of drivers have had their car damaged by another vehicle but the culprit fled the scene.

Millions of Aussie drivers have reported being left with an unfair repair bill after another vehicle hit their car but didn't stick around to exchange details.

A Finder survey of 1,007 people found that 28% had suffered mystery damage to their cars. That figure rose to 31% when only car-owners were asked.

The research also revealed that baby boomers are most likely to suffer damage to their vehicles (34%), while drivers in regional areas are also at a higher risk (32%).

South Australian residents should also be particularly careful, as 37% of drivers in the state reported that their car had previously been hit by someone else who didn't own up - the highest percentage of any region in the country.

Unfortunately, many of the drivers will have no help in covering the unexpected cost. According to Finder's Consumer Sentiment Tracker, a nationally representative survey of more than 15,000 respondents, almost 1 in 4 (24%) Australians don't have comprehensive car insurance.

Comprehensive car insurance is the only type of cover which will pay out if you sustain mysterious damage to your car - and it might not be as expensive as you think.

In our 2021 Finder Awards, we found that on an average, a 30-year old man paid anything between $612 and $2,385 annually, while a 30-year old woman paid between $426 and $2,969 for a comprehensive policy.

That means you could save a huge $2,643 a year, just by comparing car insurance online.

Get a quote for comprehensive car insurance

Car insurance quotes have to be tailored to your vehicle, driving history, and risk factors. Click 'Get Quote' to see how much it might cost to fully protect your car.

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Finder Score Roadside assistance Accidental damage Storm Choice of repairer Agreed or Market Value
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Agreed or Market
Summary: A great value policy with exceptional customer service. Youi won the 2024 Finder Award for Customer Satisfaction. It scored highly for features and benefits, customer service and reliability. It also automatically includes roadside assistance with comprehensive policies in its price - a feature that typically costs upwards of $90 per year.
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Get 10% off the base premium for the first 2 consecutive monthly policies and up to a 15% potential monthly discount from your 3rd month for being a safer driver. Minimum premiums may apply. T&Cs apply.
Summary: One of the most cost-effective insurers for under 25s, according to Finder research, with no aged-based excess.

Who it might be good for: Young drivers looking to keep costs down and anyone who’d like to get more flexibility from their car insurance.
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Receive 15% off your first year's premium when you purchase cover online. T&Cs apply.
Summary: Budget Direct Comprehensive is highly commended as a feature-packed car insurance. It's cheaper than most, plus you can lower costs by adding age restrictions.

Who it might be good for: Anyone who wants a good value policy.
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Qantas Car Insurance logo
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Finder Score
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Optional
Agreed or Market
Earn up to 40,000 Qantas Points with every car insurance policy. Ends 28 Jan 2026. Plus save 15% on your 1st year’s premium when you purchase online. T&Cs apply.
Summary: You need car insurance so why not get one that lets you earn Qantas Points? It's good value too (it's underwritten by the same insurer as Budget Direct).

Who it might be good for: People who want more bang for their buck with Qantas Points.
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Coles logo
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Optional
Agreed or Market
Save 15% off your first year’s premium when you take out a new Coles Car Insurance policy online. T&Cs apply.
Summary: Coles Comprehensive Car Insurance includes the benefits you'd expect, plus features like grocery replacement (up to $200 if damaged or stolen. T&C's apply).

Who it might be good for: Those who want great quality cover and more rewards with Flybuys.
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QBE logo
Finder Score
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Agreed or Market
Save $75 when you purchase a new comprehensive policy online. T&Cs apply.
Who it might be good for: Those who want a trustworthy insurer and more cover than other brands, such as 3-year new car replacement (e.g. they'll give you money for a new car for up to 3 years if yours is written off).
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Huddle logo
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Summary: This goes further than most insurers. You get up to 2k for stolen keys, roadside assistance and rental car excess cover (for car rentals in Australia).

Who it might be good for: Those who want top cover for their car.
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Bingle logo
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Market
Summary: Our data shows it’s the cheapest comprehensive policy. It just covers the basics such as damage to your car, theft and storms – it doesn’t go in for add-ons and extras.

Who it might be good for: Those wanting a low-cost, no-frills policy.
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Huddle logo
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Agreed or Market
Summary: Huddle's comprehensive policy will cover you if your vehicle is damaged or lost as a result of a collision, a natural event, a malicious act, theft or fire. It also includes up to $500 for essential repairs.

Who it might be good for: Someone who drives less than 15,000 km a year can opt for Pay As You Drive cover.
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ALDI logo
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ALDI Comprehensive
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Agreed
Summary: ALDI's comprehensive insurance policy covers your car for an agreed value and a variety of policy benefits.

Who it might be good for: Ideal for those seeking competitive coverage limits, though other products may have higher limits.
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Kogan logo
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Agreed or Market
Up to 10% off your first year's premium when you apply online and $10 monthly Kogan credit (valid on $100+ purchases) for active policyholders. Black Friday deal: Get 12 months Complimentary Roadside Assist. T&Cs apply.
Summary: Kogan comes with all the perks that most comprehensive car insurance policies include, but you’ll also be entitled to some benefits from its online store. This usually comes in the form of a gift voucher or discount if you buy online.

Who it might be good for: Kogan shoppers and those after a good range of policy options.
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ahm logo
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Agreed or Market
Summary: Its "pay as you drive" cover can save you up to 30% compared to its standard comprehensive cover. There's also no excess to pay if you hit a Kanga or other animal.

Who it might be good for: Rural drivers and those who drive less than 15,000 km a year.
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Finder Score for car insurance

We analyse over 30 car insurance products across insurance providers, and rate each one for price and features. We collect up to 36 quotes per product, for male and female drivers in New South Wales, Victoria, Queensland, South Australia, Tasmania and Western Australia. Quotes are collected for 20 year olds, 30 year olds and 60 year olds, assuming an excess of $850 for a 2020 Toyota Corolla 4 door sedan model, with an average 15,000 kms driven each year. We use your responses to our quiz to pair you with the closest price profile and while we are not allowed to display actual quotes, our price score aims to serve as an indicative guide to how cost competitive a product might be for you.

Our feature score assesses each product for more than 15 features across loss and damage coverage, repairs and assistance coverage, personal items coverage and policy coverage. Features we assess include but are not limited to legal liability, essential repairs, new car replacement, car hire events, roadside assistance, agreed or market value, windscreen damage and natural disaster coverage.

Depending on your answers to our car insurance quiz, we upweight the relevant price score or feature score to generate a dynamic Finder Score (80% weighting on the primary selection between Price or Feature). Finder Score, Price Score and Feature Score are only to be used as indicative guides and are not product recommendations.

Read the full methodology

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