ING Living Super: Performance, features and fees

Last updated: 27 August 2019

An online superannuation fund with lot of different investment options, including direct share trading.

ING Living Super is an online super account with a range of different investment options to choose between. Members have the flexibility to choose an investment portfolio that suits both their life stage and tolerance for risk.

Read on for more details of what ING Living Super offers to its members, and find out whether it could be the right super solution for your retirement.

16.04%

Past performance - 1 year

7.52%

Past performance - 5 Years

$450

Calculated fees p.a. on $50,000 balance

Details

Details

Product Name	ING Living Super - Growth
Past performance - 5 Years	7.52%
Annual admin fee	$60 + 0.5% of balance p.a.
Insurance included	Death, TPD
Number of members	61,000

Performance figures quoted on this page are correct to December 2019, according to Chant West. Investment returns are not guaranteed. Past performance is not a reliable indicator of future returns.

Tim Falk

Tim Falk is a writer for Finder, writing across a diverse range of topics. Over the course of his 15-year writing career, Tim has reported on everything from travel and personal finance to pets and TV soap operas. When he’s not staring at his computer, you can usually find him exploring the great outdoors.

Key features of ING Living Super

ING Living Super provides several important benefits and features for members:

Tailored investments. With ING Living Super, you can tailor an investment mix to suit your financial goals and life stage. You can choose from managed investments or a range of individual asset classes.
Real-time share trading. ING Direct Living Super members can trade shares in real-time online. You can choose from the S&P/ASX 300 index, selected ETFs and listed investment companies.
Cash Hub. When you open an account, a Cash Hub is automatically established for you. This interest-bearing account is designed to receive income, pay expenses and manage all other transactions for your linked Living Super account.
Mobile access. You can check your Living Super balance alongside the balances of all your other ING accounts quickly and easily from your smartphone.
Online access. It’s also simple to manage your account online, allowing you to switch investments, trade shares and ETFs, and adjust your level of insurance. You can also rollover and consolidate your super online.
24/7 support. ING Direct offers customer support through its 24/7 contact centre, and super specialists are available to provide expert advice and assistance from Monday through to Saturday.

Investment options

ING Living Super investment options are split into four distinct categories: Safe, Smart, Select and Shares.

If you choose this option, your super balance is invested in cash and term deposits held with ING. The table below outlines the investment options available in this category:

Investment Option	Asset allocation	Risk level	Interest rate*
Cash Hub	Invests your balance 100% in cash to provide security and a regular income	Very low	0.40% p.a.
Cash Option	Invests 100% of your balance in cash to provide a regular income and security of capital	Very low	1.20% p.a.
Term Deposits	Invests in wholesale term deposits to provide stable returns with minimum risk. Choose from 3-month, 6-month, 1-year and 2-year options	Very low	Up to 1.79% p.a.

Interest rates correct as of June 2019.

This is a balanced investment option focused on delivering medium- to long-term capital growth.

Investment option	Asset allocation	Risk level	Past 5-year performance
Balanced	Cash: 28% Australian fixed interest: 10% Australian shares: 33% Australian listed property: 4% International shares: 12.5% International shares (hedged): 12.5%	High	6.52% p.a.

Investment option

Asset allocation

Risk level

Past 5-year performance

Balanced

Cash: 28%
Australian fixed interest: 10%
Australian shares: 33%
Australian listed property: 4%
International shares: 12.5%
International shares (hedged): 12.5%

High

6.52% p.a.

If you choose the Select investment category, you can then access a wide range of managed investment options, as outlined in the table below.

Investment option	Asset allocation	Risk level	Past 5-year performance
Growth	Cash: 15% Australian fixed interest: 15% Australian shares: 35% Australian listed property: 5% International shares: 15% International shares (hedged): 15%	High	7.81% p.a.
High Growth	Australian shares: 50% Australian listed property: 10% International shares: 20% International shares (hedged): 20%	High	9.92% p.a.
Australian Shares	This option invests in 100% Australian shares, and aims to match the returns of the S&P/ASX 200 Accumulation Index.	High	8.86% p.a.
International Shares (Hedged)	This option invests in 100% international shares (hedged), and aims to match the return of the international share market measured by the MSCI World ex-Australia Index, hedged in Australian Dollars.	High	8.66% p.a.
International Shares	This option invests 100% in international shares, and aims to match the return of the international share market measured by the MSCI World ex-Australia Index. There is no currency hedging.	Very High	12.03% p.a.
Australian Listed Property	This option invests 100% in Australian listed property, and aims to match the return of the S&P/ASX 200 A-REIT Index.	Medium	12.14% p.a.
Australian Fixed Interest	This option invests in Australian fixed interest, and aims to match the return of the Bloomberg AusBond Composite Bond Index.	Medium	4.11% p.a.
International Fixed Interest (Hedged)	This option invests 100% in international fixed interest, and aims to match the return of the Citigroup World Government Bond Index ex-Australia. It's 100% hedged to Australian dollars.	Medium	3.87% p.a.

If you select this investment option, you can trade direct shares and ETFs on the ASX.
Investment Option Asset allocation Risk level Benchmark
Direct Shares Provides you with direct access to the S&P/ASX 200 and to selected ETFs and listed investment companies on the ASX Very high N/A
*All investment performance and asset allocation figures correct as of 30 June 2019. Past performance is not indicative of future performance.

Investment Option	Asset allocation	Risk level	Benchmark
Direct Shares	Provides you with direct access to the S&P/ASX 200 and to selected ETFs and listed investment companies on the ASX	Very high	N/A

What fees does ING Living Super charge?

Each investment option charges slightly different fees. Here's the annual fees for the Living Super Growth option, assuming you had a balance of $50,000.

Admin fees: $60 plus 0.5% of balance.

Investment fees and indirect costs: 0.26% of balance

Calculated annual fees on $50,000: $450

What insurance cover is available?

ING Direct Living Super comes with three levels of insurance:

Automatic cover. A pre-approved level of death and Total and Permanent Disability (TPD) cover is issued when you open an account. You can cancel or upgrade this insurance plan anytime.
Tailored cover. If you would like a tailored insurance policy to suit you, you may want to consider this cover. You can choose between death, TPD or both.
Income protection. This is added protection to insure a portion of your income in case you can't work for a period of time due to illness or injury.

Pros and Cons

Pros

Flexible. With a wide range of investment options to choose from, you can tailor your Living Super account to suit your needs.
Easy online access. You can easily log into your account online or via mobile 24/7, making it simple and convenient to manage your super.
Rollover existing super online. It’s easy to rollover existing super into your Living Super account online.
Real-time share trading. The Shares option allows you real-time access to the ASX and increased control over where your super is invested.

Cons

No ethical option. There is no ethical or sustainable investment option available with Living Super.
Limited share trading. If you choose the direct share trading option, you can only access shares on the S&P/ASX 200 index as well as selected ETFs and listed investment companies.

How do I apply?

You can sign up for an ING Living Super account in two ways:

Online. You can fill out an online application form within minutes by clicking the green "Go to Site" button.
Over the phone. You can phone ING 8am-8pm, Monday to Friday and 9am-5pm Saturday (AEST/AEDT).

To open an account you will need to:

Be an Australian resident
Be aged 13 or over
Have your Tax File Number (TFN) handy
Choose your investment and insurance options

If you’ve compared a range of super funds and you’re ready to open an ING Living Super account click the green “Go to Site button” on this page to begin the application process.

DISCLAIMER: This article may contain general advice. You should consider your own personal circumstances before deciding if a superannuation product is right for you. Superannuation is a long term investment and past performance is not indicative of future performance.

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40 Comments

goldfish
May 22, 2016

Is it possible to transfer shares held in a personal account into a living super instead of cash .

Reply
- finder Customer Care
  
  Shirley
  May 24, 2016
  
  Hi Goldfish,
  
  Thanks for your question.
  
  If you are looking at share trading within Living Super you would not be able to transfer (in specie) directly to your Living Super account any shares held externally. The shares would need to be sold and converted to cash and then deposited into super.
  
  Please be mindful of contribution caps when depositing to super. The concessional cap for 2015/16 is $30,000. For those aged 49 or over before the start of the financial year the concessional cap is increased to $35,000. Anything over this amount effective 3/5/2016 there is lifetime cap $500,000.00 for non-concessional contributions.
  
  Hope this helps.
  
  Reply
damien
December 3, 2015

I am an Australian living overseas and may return next year and am interested in consolidating my super with ing. It says only Australian residents and wanted to check your definition of this!

thanks

Reply
- finder Customer Care
  
  Shirley
  December 3, 2015
  
  Hi Damien,
  
  Thanks for your question.
  
  An Australian resident is a person who is living in Australia and is either: an Australian citizen, a permanent visa holder, or a protected Special Category Visa (SCV) holder.
  
  Hope this helps,
  Shirley
  
  Reply
Stephen
July 28, 2015

Id like to roll my funds across to Australian Super please.

Reply
- Jodie
  July 28, 2015
  
  Hi Stephen,
  
  Thank you for your comment.
  
  You have come through to finder.com.au, a financial comparison website, not ING, please click on one of the “Open” buttons above to be taken to the ING website where you will be able to contact ING directly and discuss your needs with them.
  
  Regards
  Jodie
  
  Reply
Michael
July 17, 2015

I have 3 super funds each with existing life insurance products (life, TPD & income protection), can I roll them in to the ING product and keep the total existing level of cover in the combined accounts.

Reply
- finder Customer Care
  
  Belinda
  July 22, 2015
  
  Hi Michael,
  
  Thanks for your enquiry.
  
  It may be possible for you to request a transfer and roll your existing super funds into the ING Direct Living Super account.
  
  You’ll need to download a transfer form on the ING Direct website and provide your most recent statements of insurance (within the past 12 months).
  
  Please note that there is a maximum of $20 000 for income protection and $2 million for death and TPD.
  
  If you have any further enquiries about the transfer, please contact ING Direct.
  
  Thanks,
  Belinda
  
  Reply
Julie
March 27, 2015

PLEASE ADVISE WHETHER UK PENSION TRANSFERS ARE PERMITTED INTO THE ING DIRECT LIVING SUPER (ETFs. I NOTICED THAT ING CORPORATE SUPER APPEARS TO BE ON THE LIST BUT NOT ING DIRECT L.S. ?
THANKS

Reply
- finder Customer Care
  
  Shirley
  March 30, 2015
  
  Hi Julie,
  
  Thanks for your question.
  
  Unfortunately the ING Direct Living Super account is unable to accept transfers from UK pension funds at this time.
  
  Cheers,
  Shirley
  
  Reply
- Grant
  April 3, 2015
  
  Are you planning to become registered such that we can transfer UK Pension funds to ING?
  
  Reply
- finder Customer Care
  
  Shirley
  April 7, 2015
  
  Hi Grant,
  
  Thanks for your question.
  
  Please note that finder.com.au is an online comparison service and does not represent ING Direct. For a more accurate response, please speak to ING Direct.
  
  Cheers,
  Shirley
  
  Reply
Kelly
March 17, 2015

Hi, I just transfer my super fund to ING DIRECT. Can I have some advice on how to manage and invest my super fund, especially the smart and select option?

Thanks

Reply
- finder Customer Care
  
  Shirley
  March 18, 2015
  
  Hi Kelly,
  
  Thanks for your question.
  
  Please note that finder.com.au is an online comparison and information service and does not represent ING Direct. This enquiry is best directed to a member of the customer service team at ING Direct, they will able to offer more assistance with this.
  
  Cheers,
  Shirley
  
  Reply
ANGELA
February 15, 2015

Hi – I have super with ING. How can i see how it compares to other super funds? Does finder do this? Is ING the only super fund with no fees?

Reply
- finder Customer Care
  
  Shirley
  February 16, 2015
  
  Hi Angela,
  
  Thanks for your question.
  
  Unfortunately at this current point in time we don’t offer a comparison of super funds. You can find some more information about your super on this page, as well as other resources available online and offline.
  
  There are other super funds in the market with no fees.
  
  Cheers,
  Shirley
  
  Reply
Grant
January 27, 2015

Hi.
I’m thinking about transferring my super to ING.
I may be permanently moving overseas in 5 years & Just wanting to confirm I can withdrawl all savings in my super account at no cost or charge, penalty etc.

Regards,
Grant

Reply
- John
  February 14, 2015
  
  Can you give me an idea of the performance of the ING Smart Superannuation for the past year.
  Thanks,
  John
  
  Reply
- finder Customer Care
  
  Shirley
  February 16, 2015
  
  Hi John,
  
  Thanks for your question.
  
  You can see the investment performance for the Living Super at different time periods by clicking on this link.
  
  Hope this helps,
  Shirley
  
  Reply
- finder Customer Care
  
  Shirley
  January 28, 2015
  
  Hi Grant,
  
  Thanks for your question.
  
  There is no charge or penalty to withdraw your super from the Living Super. Please note that there are a number of requirements you’ll need to meet if you intend on accessing your super early.
  
  Cheers,
  Shirley
  
  Reply
vinh
January 14, 2015

How much super do i have

Reply
- finder Customer Care
  
  Shirley
  January 14, 2015
  
  Hi Vinh,
  
  Thanks for your question.
  
  You’ve come through to finder.com.au, an online comparison service. Please get in touch with ING Direct directly to enquire about how much super you have.
  
  Cheers,
  Shirley
  
  Reply
Pete
October 16, 2014

Hi there,

I’ve been thinking of moving my super over to ING (I’m an existing ING customer), particularly as I’ve just noticed my super investments are going backwards FYTD.
Can you give me an indication of Living Super performance for the current financial year, particularly in the ‘Smart’ and ‘Select’ investment option categories?

Much appreciated,
Pete.

Reply
- finder Customer Care
  
  Elizabeth
  October 16, 2014
  
  Hi Pete,
  
  Thanks for your question.
  
  You can review the performance of Living Super on ING’s website. I’ve emailed you a link to the relevant page.
  
  Hope this will help.
  
  Thanks,
  
  Elizabeth
  
  Reply

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ING Living Super: Performance, features and fees