How to transfer your points between Velocity and KrisFlyer

Fly with Singapore Airlines and enjoy KrisFlyer perks with your Velocity Points.

You can enjoy more flexibility with your Velocity Points thanks to the partnership between Virgin Australia and Singapore Airlines.

The Virgin Australia and Singapore Airlines partnership lets your points take you further. If you’re a member of Virgin Australia's Velocity Frequent Flyer program and Singapore Airline's KrisFlyer loyalty scheme, you can transfer your points between the programs.

You can maximise the rewards you get out of this partnership by comparing some of the benefits, features and terms and conditions below. Plus, use our step by step guide to transfer your points between Velocity and KrisFlyer with ease.

Transferring points between Velocity and KrisFlyer

The ability to transfer your Velocity Points to KrisFlyer opens up access to the highly regarded Singapore Airlines and flights to over 80 international destinations. With a conversion rate of 1.35 Velocity Points to 1 KrisFlyer mile, you will have access to Reward seats and flight upgrades on both airlines.

For example a one-way flight with Singapore Airlines in Business class to London would usually cost around $6,000. If you paid with KrisFlyer miles, you could use 95,000 miles or 80,750 Points and pay $500. Meanwhile, you would only need to transfer 70, 376 Velocity Points to pay for your flight. In this instance, transferring your Velocity Points to your KrisFlyer account will offer you better value.

How to transfer your points from Velocity to Krisflyer

Transferring your points from your Velocity account to your KrisFlyer account is a simple process and shouldn’t take more than five minutes. Before starting, make sure to have your membership details for each account handy.

Step one: Points Transfer - Airlines

To begin you will need to log into your Velocity account and select Points Transfer - Airlines from the left-hand side panel.

Step two: Link your accounts

You will need to link your accounts to transfer the points. You can do this by clicking the red “link accounts” button. Here you will need to provide your KrisFlyer membership number and read the terms and conditions before you continue.

Step three: Indicate your transfer amount

You will be able to select how many Velocity Points you would like to transfer, but remember you must transfer a minimum of 5,000. As you indicate your amount, the slider will provide you with the equivalent KrisFlyer Points you will receive. For example 5,000 Velocity Points would equate to 3,704 KrisFlyer Points.

Step four: Transfer points

Ensure all details are correct as you will not be able to reverse the Points once they have been transferred.

How many points can you earn?

If you're earning points on a flight, the number of points you can expect will vary depending on the route, flight and fare type. You can use the flight points calculator on the Virgin website to calculate exactly how many points you can earn on your next flight. If you're earning Velocity Points another way (such as with a credit card or when shopping at Coles), how many points will depend on the earn rate and how many points you can earn per dollar spent. As there is an exchange rate of 1.35 Velocity Points for 1 KrisFlyer, trading your Velocity Points for KrisFlyer miles might not be the most cost-effective way to spend your points. However, it is a handy option if you do belong to both frequent flyer programs and need more flexibility from your rewards.

Limitations to look out for

• Same account details. Your Velocity and KrisFlyer account need to match by name and birthdate.
• Link accounts. Before you can transfer you must link your Velocity account with your KrisFlyer account.
• Minimum points transfer. Each Points transfer from a Member’s Velocity Membership Account must be for a minimum of 5,000 Points.
• Fee charge. You will only be charged a fee if you complete the transfer via the Membership Contact Centre rather than completing the transfer online.
• Reverse the transfer. Once the transfer has been made, you cannot reverse the Points. This applies even if you have entered your details incorrectly, so double check the information you have provided before submitting the transfer request.

The partnership between Virgin Australia and Singapore Airlines could help you get more out of your Velocity and KrisFlyer points. Your points can take you further with access to new international destinations, more flight options available and better rewards. As with all Points programs, remember to research and compare your options to ensure you always receive the highest value for your money.