St.George Landlord Insurance Review

What does St.George landlord insurance cover?

St.George landlord insurance can cover the building, contents (for example, if your property is furnished) or both. Here's some of the main insured events it covers:

All policies require to pay a basic excess of at least $100 when you make a claim and come with a cooling off period of 21 days which is the industry standard. If you cancel your policy within this timeframe, you can get a full refund.

St.George landlord insurance cover features

St.George landlord insurance complaints

We looked at home insurance complaint data from the Australian Financial Complaints Authority (AFCA) between July to December 2020. The data breaks down different underwriters and compares their business size to the number of complaints processed.

When comparing insurers, keep in mind that insurers with a larger market share serve more customers so can potentially get more complaints.

Here's an overview of how St.George (which is underwritten by Westpac) did. It includes other brands underwritten by Westpac so keep in mind that the total number of complaints is not necessarily all for St.George:

Here are some things we noticed about St.George and their underwriter:

• St.George (Westpac) had less complaints than other large insurers such as Hollard.

• Only 42.96% of complaints were resolved directly with customers. This isn't great but it's similar to other large insurers like Auto & General and Hollard.

Bottom line about St.George landlord insurance

St.George landlord insurance is a competitively priced provider that offers good sign-up discounts and lots of options. However, you'll need to pay extra if you want loss of rent cover.

If you're not yet ready to buy, you can compare other landlord insurance policies side-by-side here.

FAQs about St.George landlord insurance

• Who is eligible for a St.George landlord insurance policy?

  St. George landlord insurance product is suitable for:

  • those own or have a legal interest in a residential property in Australia which is leased to a residential tenant.
  • landlords who want legal liability protection and building insurance to cover the financial costs of repairing, rebuilding or replacing it in the event that it is damaged (contents insurance may be suitable for landlords who have items they'd like to be covered for loss or damage).

• How do I make a claim with St.George landlord insurance?

  You can call 1300 655 489 or claim online. Check your Policy Schedule to find out your sum insured and to check what excess you'll be required to pay. To submit a claim, you'll need:

  • Your personal details
  • Your policy number
  • Details regarding the event and property or contents damaged, including the date it occurred and how it happened
  • Photos, videos and other relevant documents

St.George landlord insurance reviews

If you've held or currently hold a St.George landlord insurance policy, we'd love to hear from you. Your reviews help other Australians decide if St.George is right for them. Some reviews are from a survey commissioned by Finder.