St.George landlord insurance is good for options. It offers different levels of cover: Essential Care and Quality Care. Many insurers only have one level to choose from.
Its 25% online discount is similar to other top offers and you can pay monthly or yearly at no extra cost.
St.George landlord insurance policies come with a safety net in case you underinsure your property — but so do many other insurers.
We don't currently have this brand on our panel. But don't fret! You can head to the St George website or compare a bunch of other landlord insurance companies with finder.
St.George landlord insurance can cover the building, contents (for example, if your property is furnished) or both. Here's some of the main insured events it covers:
All policies require to pay a basic excess of at least $100 when you make a claim and come with a cooling off period of 21 days which is the industry standard. If you cancel your policy within this timeframe, you can get a full refund.
Here are some of the main features that a St.George landlord insurance will cover you for if you make a claim for an insured event like a fire, storm or theft.
Loss of rent due to default by tenants (but not for casually let properties)
Damage caused by pets
Exclusions
St.George's general exclusions are similar to many other insurers. You won't be covered for:
Events covered by a warranty, guarantee or service contract
Defects
Wear and tear
Landslide
Damage by vermin or insects
Unlawful acts
Tree roots
Loss or damage if your home is unoccupied for more than 60 days
For a full list of general exclusions, make sure you read St.George landlord insurance PDS.
St.George landlord insurance complaints
We looked at home insurance complaint data from the Australian Financial Complaints Authority (AFCA) between July to December 2020. The data breaks down different underwriters and compares their business size to the number of complaints processed.
When comparing insurers, keep in mind that insurers with a larger market share serve more customers so can potentially get more complaints.
Here's an overview of how St.George (which is underwritten by Westpac) did. It includes other brands underwritten by Westpac so keep in mind that the total number of complaints is not necessarily all for St.George:
Here are some things we noticed about St.George and their underwriter:
St.George (Westpac) had less complaints than other large insurers such as Hollard.
Only 42.96% of complaints were resolved directly with customers. This isn't great but it's similar to other large insurers like Auto & General and Hollard.
Bottom line about St.George landlord insurance
St.George landlord insurance is a competitively priced provider that offers good sign-up discounts and lots of options. However, you'll need to pay extra if you want loss of rent cover.
If you're not yet ready to buy, you can compare other landlord insurance policies side-by-side here.
FAQs about St.George landlord insurance
St. George landlord insurance product is suitable for:
those own or have a legal interest in a residential property in Australia which is leased to a residential tenant.
landlords who want legal liability protection and building insurance to cover the financial costs of repairing, rebuilding or replacing it in the event that it is damaged (contents insurance may be suitable for landlords who have items they'd like to be covered for loss or damage).
You can call 1300 655 489 or claim online. Check your Policy Schedule to find out your sum insured and to check what excess you'll be required to pay. To submit a claim, you'll need:
Your personal details
Your policy number
Details regarding the event and property or contents damaged, including the date it occurred and how it happened
Photos, videos and other relevant documents
St.George landlord insurance reviews
If you've held or currently hold a St.George landlord insurance policy, we'd love to hear from you. Your reviews help other Australians decide if St.George is right for them. Some reviews are from a survey commissioned by Finder.
Gary Ross Hunter was an editor at Finder, specialising in insurance. He’s been writing about life, travel, home, car, pet and health insurance for over 6 years and regularly appears as an insurance expert in publications including The Sydney Morning Herald, The Guardian and news.com.au. Gary holds a Kaplan Tier 2 General Advice General Insurance certification which meets the requirements of ASIC Regulatory Guide 146 (RG146). See full bio
Gary Ross's expertise
Gary Ross has written 725 Finder guides across topics including:
You will need to contact St George directly with this request. We recommend you call their insurance line and update your details to add your mother to your account. You can contact them on 13 33 30.
Hope this helps!
Feedback
How likely would you be to recommend Finder to a friend or colleague?
0
1
2
3
4
5
6
7
8
9
10
Very UnlikelyExtremely Likely
Required
Thank you for your feedback.
Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve.
Important information about this website
finder.com.au is one of Australia's leading comparison websites. We are committed to our readers and stands by our editorial principles
We try to take an open and transparent approach and provide a broad-based comparison service. However, you should be aware that while we are an independently owned service, our comparison service does not include all providers or all products available in the market.
Some product issuers may provide products or offer services through multiple brands, associated companies or different labeling arrangements. This can make it difficult for consumers to compare alternatives or identify the companies behind the products. However, we aim to provide information to enable consumers to understand these issues.
We make money by featuring products on our site. Compensation received from the providers featured on our site can influence which products we write about as well as where and how products appear on our page, but the order or placement of these products does not influence our assessment or opinions of them, nor is it an endorsement or recommendation for them.
Products marked as 'Top Pick', 'Promoted' or 'Advertisement' are prominently displayed either as a result of a commercial advertising arrangement or to highlight a particular product, provider or feature. Finder may receive remuneration from the Provider if you click on the related link, purchase or enquire about the product. Finder's decision to show a 'promoted' product is neither a recommendation that the product is appropriate for you nor an indication that the product is the best in its category. We encourage you to use the tools and information we provide to compare your options.
Where our site links to particular products or displays 'Go to site' buttons, we may receive a commission, referral fee or payment when you click on those buttons or apply for a product. You can learn more about how we make money.
When products are grouped in a table or list, the order in which they are initially sorted may be influenced by a range of factors including price, fees and discounts; commercial partnerships; product features; and brand popularity. We provide tools so you can sort and filter these lists to highlight features that matter to you.
Please read our website terms of use and privacy policy for more information about our services and our approach to privacy.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
Hi Troy,
You will need to contact St George directly with this request. We recommend you call their insurance line and update your details to add your mother to your account. You can contact them on 13 33 30.
Hope this helps!