Mother sitting on couch with her daughter while she lodges a claim with her health fund on her mobile

Health funds with claims apps

Need to lodge a claim with your health fund? Check to see if your fund has a health insurance mobile app.

Lodging a claim with your private health fund is easier than ever before. Thanks to the convenience of mobile claiming apps, you can quickly and easily lodge a claim on the go for a wide range of general treatments. It’s fast, simple, and ensures that you can access the maximum benefits provided by your health fund.

So, which Australian health funds have claims apps and what benefits do those apps provide to members? Read on to find out.

What is the benefit of using a health insurance claims app?

Why should you use your health fund’s claims app to claim a refund for medical services you’ve received? Health insurance apps offer a long list of benefits:

  • They’re convenient. With a mobile claiming app at your fingertips, you can lodge an extras claim on the go. You don’t have to visit a membership centre and stand in a lengthy queue nor do you need to scan or fax your receipt.
  • They’re quick and easy to use. You can typically claim via a mobile claiming app within a couple of minutes. Simply take a photo of your official receipt, enter a few relevant details and submit your claim. It’s that easy.
  • They’re free. All of the apps in the list below are free to download on Apple and Android devices.
  • They guarantee quick refunds. Using your health fund’s app to lodge a claim ensures that you will receive a benefit as quickly as possible. This puts money back in your pocket when you need it.
  • They’re not just for claims. Depending on your fund, you may also be able to use its app to perform a wide range of other tasks, including checking benefit limits, updating membership details, reviewing your claims history and checking out the details of your cover.

Which funds offer claims apps

Australian Unity

App: Australian Unity Health

Available for: Android and iOS devices

What is it? The Australian Unity Health app helps Australian Unity members quickly and easily manage their health cover on the go. Its Easy Claim function lets you use your device’s camera to submit a claim, and there’s also an option to make quick claims by manually entering your claim details. Other features include the ability to review your policy and cover details, view your claims history, check your remaining benefit amounts and access the health fund’s Wellplan rewards system.

Apple-app-storeGoogle-play


Bupa

App: Bupa Australia

Available for: Android and iOS devices

What is it? The Bupa Australia app lets you make a claim for hospital and most extras services straight from your smartphone. The app provides easy access to myBupa, where you can enter and submit the full details of your claim. Aside from making claims, you can also use the Bupa app to update your membership details, order a replacement membership card, save network provider details to your Favourites, and find the locations of a range of important providers (Bupa centres and Members First dentists, optometrists, physiotherapists etc.)

Apple-app-storeGoogle-play


CBHS

App: CBHS Health

Available for: Android and iOS devices

What is it? The CUA Health app allows your to lodge claims, locate Choice Network Providers, contact details for CBHS Membercare  and review and manage your policy from the convenience of your mobile device.

Apple-app-storeGoogle-play


CUA

App: CUA Health Mobile Claiming

Available for: Android and iOS devices

What is it? The CUA Health Mobile Claiming app offers simple and convenient claiming for extras services. You can lodge claims for dental, optical, physio, alternative therapies and a wide range of extras services by taking a photo of your receipt and then submitting it. Simply provide your name, policy number and email contact details and you can start claiming.

Apple-app-storeGoogle-play


Defence Health

App: Defence Health Mobile Claiming

Available for: Android and iOS devices

What is it? The Defence Health Mobile Claiming app puts fast, easy extras claims in the palm of your hand. Regardless of where you are, all you need to do to lodge a claim is take a photo of your receipt and then submit the claim electronically. To get started, download and install the app on your smartphone then enter your member number, name and email address. You can then start photographing your receipts and follow the simple instructions to submit a claim.

Apple-app-storeGoogle-play


Doctors Health

App: Doctors Health Fund

Available for: Android and iOS devices

What is it? Submit your claims for Doctors Health Fund right from your mobile simply by entering your member details, snapping a photo of your receipt and hitting submit.

Apple-app-storeGoogle-play


HBF

App: HBF Health

Available for: Android and iOS devices

What is it? The HBF Health app can help you save time when you need to make a claim on your policy. The free app is available from Apple’s App Store and Google Play, and you simply need to photograph your receipts in order to submit a claim. You can also take advantage of a range of other app features, including the ability to locate your nearest HBF branch or free outdoor fitness session, as well as HBF Member Plus providers. The app even allows you to request a health insurance quote or contact HBF via phone, email, Facebook or Twitter.

Apple-app-storeGoogle-play


HCF

App: HCF My Membership

Available for: Android and iOS devices

What is it? HCF’s My Membership app allows you to quickly and easily claim on your extras cover by uploading photos of receipts. However, it also offers a wide range of other useful features to help you manage your membership and your health cover. You can use the app to view your policy details and check your remaining benefit limits, estimate the benefit you will receive for a specific service, and locate your nearest HCF provider or branch. You can also update your details and add new members to your policy, not to mention link up with HCF’s other free apps to help you achieve health goals such as quitting smoking or losing weight.

Apple-app-storeGoogle-play


Health Care Insurance

App: Health Care Insurance

Available for: Android and iOS devices

What is it? The Health Care Insurance claiming app provides simple and convenient claiming from your Apple or Android device. Simply photograph your receipts and upload them to submit a claim. It only takes a minute or two to submit your claim electronically, and you’ll need to enter your member number, name and email address when you first install the app.

Apple-app-storeGoogle-play


HIF

App: HIF SmartClaim

Available for: Android and iOS devices

What is it? HIF’s SmartClaim app is a free, user-friendly app that provides quick and convenient claiming. You can make claims whenever and wherever you want, allowing you to fast-track your rebates for extras health services. To use the service, just complete the following steps:

  • Enter your details. Type in your personal information, membership details and claim specifics.
  • Take photos. Photograph your invoices using your phone’s camera.
  • Submit your claim. HIF will reimburse your money as soon as possible.

However, it’s important to point out that you can only claim a maximum of four items per SmartClaim, and you can only claim a maximum total service fee of $700.

Apple-app-storeGoogle-play


Medibank Private

App: Medibank Mobile

Available for: Android and iOS devices

What is it? The Medibank Mobile app allows you to lodge a claim for dental, optical, chiropractic and physiotherapy services received by you or your dependants. To make a claim, complete the following steps:

  • Get the app. You can download and install the app from Apple’s App Store or Google Play.
  • Login. Use your Online Member Services ID and password to log in to your account.
  • Make a claim. Click on “My Claims” and follow the instructions under “Make a Claim”.
  • Submit. Once you have submitted your claim, Medibank will pay any benefits directly into your bank account.

The Medibank Mobile app also offers a host of other useful features, including the ability to find your nearest Members Choice provider or Medibank store, track the progress of existing claims, and access your cover details and extras limits.

Apple-app-storeGoogle-play


Mildura Health Fund

App: Mildura Health Fund

Available for: Android and iOS devices

What is it? Making fast and easy extras claims with the Mildura Health Fund app is as simple as following this three-step process:

  • Input your info. Enter your personal information and claim details.
  • Take photos. Photograph your invoices and receipts with your smartphone’s camera.
  • Submit your claim. It will be processed as soon as possible.

Apple-app-storeGoogle-play


nib

App: nib Health Insurance

Available for: Android and iOS devices

What is it? Making a claim with the nib Health Insurance app is a piece of cake. The ability to lodge claims simply by uploading photos of your receipts makes the process quick and hassle-free, ensuring that you get faster access to benefits. The app also offers plenty of other important features, including the ability to view your remaining annual benefit limits, update your personal details and find your nearest nib store, eye care centre, dental centre or agreement hospital.

Apple-app-storeGoogle-play


Peoplecare

App: Peoplecare

Available for: Android and iOS devices

What is it? Peoplecare’s mobile claiming app offers the simplest way to make an extras claim with this health fund. Just take a photo of your receipt on your smartphone or tablet, open the Peoplecare app, enter your personal details and submit your claim. The whole process only takes a couple of minutes.

Apple-app-storeGoogle-play


Phoenix Health Fund

App: Phoenix Health Mobile Claims App

Available for: Android and iOS devices

What is it? The Phoenix Health Fund Mobile Claims App allows you to submit claims directly to the health fund’s claims team. All you have to do is take and upload photos of your receipts. There are plenty of other useful features included in the app as well, such as the ability to update your personal details, view your remaining benefit limits, order a replacement card and review your level of cover.

Apple-app-storeGoogle-play


Police Health

App: Police Health Mobile Claims

Available for: Android and iOS devices

What is it? The Police Health Mobile Claims app offers a simple and convenient way to submit health insurance claims. After downloading the app, agreeing to the conditions of use and registering your membership details, all you need to do is take photos of your receipts. You can then submit your claim anywhere and anytime that is convenient for you.

Apple-app-storeGoogle-play


Reserve Bank Health Society

App: My RBHS

Available for: Android and iOS devices

What is it? The My RBHS claim app provides the simplest way for the members of this not-for-profit fund to claim a benefit for extras services. The Reserve Bank Health Society claiming process is simple: use the app to take and upload a photo of your receipt, then insert your details and submit your claim. You will then be sent an email confirmation to verify that your claim has been received.

Apple-app-storeGoogle-play


St.LukesHealth

App: St.LukesHealth

Available for: Android and iOS devices

What is it? St.LukesHealth mobile app offers fast, effortless extras claiming. To make a claim, follow a few simple steps:

  • Register your details. Enter your membership details and email address.
  • Take a photo. Photograph any receipts for services you would like to claim.
  • Submit. Tap “Submit” to lodge your claim.

The app also has a range of other features, including the ability to securely access your membership information and cover details, review your cover options and make premium payments. In addition, you can search for your nearest contracted hospital or provider, review your waiting periods, check your claims history and download tax statements.

Apple-app-storeGoogle-play


Teachers Health Fund

App: Teachers Health Fund

Available for: Android and iOS devices

What is it? Available for download from Google Play or Apple’s App Store, the Teachers Health Fund app allows you to claim for extras services by taking a photo of your official receipt. Easy and intuitive to use, it also allows you to review your previous claims history, examine details of your cover, check the remaining annual benefits you’re entitled to, order new membership cards and submit a range of documents and forms.

Apple-app-storeGoogle-play


Transport Health

App: Transport Health Insurance Mobile Claiming

Available for: Android and iOS devices

What is it? The Transport Health Insurance Mobile Claiming app allows you to lodge online health insurance claims no matter where you are. Simply take a photo of any receipts or invoices for extras services you’d like to claim, then upload them through the app and submit your claim. It’s quick, convenient and ensures rapid processing of your claim.

Apple-app-storeGoogle-play


TUH

App: TUH Health Fund

Available for: Android and iOS devices

What is it? The TUH  Health Fund app offers the convenience of submitting extras claims simply by uploading photos of your receipts. However, it also provides a range of other useful features for members, including the ability to update your contact information and view your cover details. You can even view the benefit amounts you have remaining and order replacement membership cards when necessary.

Apple-app-storeGoogle-play

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Picture: Shutterstock

Tim Falk

A freelance writer with a passion for the written word, Tim loves helping Australians find the right home loans and savings accounts. When he's not chained to a computer, Tim can usually be found exploring the great outdoors.

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