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Finder Broadband Awards 2022
Recognising Australia’s best NBN plans that keep you online and connected.
The Finder Broadband Awards 2022 celebrate the top NBN plans in Australia. Finder's experts have analysed monthly costs, typical evening speeds and customer support options of 50 NBN providers in our database. You'll find the winners and finalists for the best NBN plans below.
SpinTel's NBN 50 plan topped the list for Best NBN plan for everyday use thanks to its cheap monthly cost and high typical evening speed, offering 50Mbps which is the maximum available speed on this particular speed tier.
SpinTel offers simple and affordable NBN plans with no set-up fees. You also have the choice to BYO modem to keep your sign-up costs even lower.
SpinTel's low prices and fast speeds has seen it dominate both NBN categories this year. It advertises a typical evening speed of 100Mbps which is the maximum available speed on the NBN 100 tier, with upload speeds of up to 20Mbps.
SpinTel also performed well in our customer service tests, offering both a phone line and live chat option for those in need of additional support.
🧪 Methodology: How we chose our Finder Award Winners
Our team of expert analysts use an objective rating system to determine our award winners.
We include all of the residential NBN plans in our database, which contains every NBN plan we can find online that is widely available throughout Australia.
We compare each plan's costs, advertised typical evening speeds and its customer support options.
We exclude any NBN plans that were made available due to Finder-only promotions.
Selection Criteria
NBN plans must be widely available across Australia at residential addresses i.e. not confined to selected states only.
Plans must be on the NBN 50 Home Standard speed tier, offering a minimum typical evening speed of 30Mbps and maximum of 50Mbps. This is the most popular NBN speed tier in Australia and best for a household of 2-3 people.
Weighting
Cost per Mbps (megabyte per second) 85%
Live chat support available 10%
Live chat responsiveness (within 1 hour) 5%
Selection Criteria
NBN plans must be widely available across Australia at residential addresses i.e. not confined to selected states only.
Plans must be on the NBN 100 Home Fast speed tier, offering a minimum typical evening speed of 60Mbps and maximum of 100Mbps. This is the most widely available fast speed tier in Australia, best suited to households of 4 or more people.
Michelle Kwong is the publisher for utilities, specialising in mobile and internet plans. Michelle has a Bachelor of Commerce (Marketing) and Media (PR and Advertising) from the University of New South Wales.
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Finder Broadband Awards 2022
Finder Broadband Awards 2022