Tasmania has had an open energy market since 2014. However, there are only a handful of energy providers in the state.
If you live in Tasmania you can choose between just a few residential electricity and gas providers.
Business customers have more options with additional business-only energy retailers.
Compare energy providers in Tasmania
How does the energy market work in Tasmania?
Tasmania has a limited range of retail energy providers compared to some other states. While the government introduced full retail competition to its energy market in 2014, there are still only a few options when it comes to electricity and gas.
Hydro Tasmania is the main energy generator in the state while TasNetworks is the main electricity distributor.
Despite the energy market opening in 2014, Tasmania only has two electricity retailers: Aurora Energy and 1st Energy. Aurora Energy is a government-owned retailer and was the sole provider of energy in Tasmania until 1st Energy entered the market in February 2019.
There are also two choices for gas in Tasmania: Aurora Energy and TasGas. TasGas operates Tas Gas Networks, which is the only distributor of gas currently operating in Tasmania.
Tasmanian energy retailers
Residents in Tasmania can choose from the following energy retailers:
Despite the lack of competition in the Tasmanian energy market, there are a number of things to look out for when finding the plan that's right for you. This includes:
Cost. It's relatively easy to compare prices in Tasmania because there are only a few options. When considering cost, remember to look at discounts, connection fees and transaction fees for certain types of payments.
Solar. Neither Aurora Energy nor 1st Energy offers solar installation so if you are interested in getting solar panels you'll have to arrange installation before signing up.
Bundling. If you need electricity and gas and want to get both services from the same provider, Aurora Energy is your only option.
Businesses. If you are signing up for energy for your business you'll have a few additional retailers to choose from. ERM Business Energy and Flow Power offer tailored business plans.
How to switch providers in Tasmania
While you only have the choice of a few energy retailers in Tasmania, switching providers or plans may help save you money.
The process is relatively easy, you simply need to apply with your new provider and cancel your existing plan. You're free to switch at any time but may have to pay additional fees to do so.
If you are unable to resolve a problem directly with the retailer, you can contact the Energy Ombudsman Tasmania to file a complaint.
If you're moving to a different state, you might have to switch providers. This is because the three retailers in Tasmania only operate in Tasmania or in limited areas in other states. If you want to stay with your current retailer, ask if it operates in the area you're moving to. If you want to choose a new provider you can compare providers in every state in our energy guide.
Energy generators, such as Hydro Tasmania, create energy while distributors, such as TasNetworks maintain the grids and energy networks. Generators and distributors don't sell energy directly to consumers.
Energy providers or retailers buy energy from the distributors and sell it on to consumers.
Sarah Brandon is a senior writer at Finder specialising in technology and reviews. She has a Bachelor of Science in Psychology from New York University and loves learning about why people do what they do. Sarah has researched and written about a wide range of topics, from air purifiers to AirPods. But no matter the subject, her number one priority is figuring out what information our readers need to make the best decisions.
In this submission to the Treasury inquiry into Future Directions for the Consumer Data Right being led by Scott Farrell, we focus on the topic of switching and how this could be encouraged through the introduction of write-access to the CDR. We also share some details on switching in the industries set to be covered by the CDR, as well as high-level views on how write-access could be used to enable payment initiation through the CDR.
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