Electricity and gas plans in Tasmania

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Name	Product	Electricity availability	Gas availability	Features	Customer service rating	More details	Details
1st Energy		NSW, VIC, QLD, TAS		GreenPower Solar Monthly billing	Customer service rating	Enquire now More infoView details	Customer service rating GreenPower Solar Monthly billing Enquire now More infoView details		loading Fetching your data...
Aurora Energy		TAS	TAS	GreenPower Solar Monthly billing	Customer service rating	More infoView details	Customer service rating GreenPower Solar Monthly billing More infoView details		loading Fetching your data...
TasGas			VIC, TAS	Monthly billing	N/A	More infoView details	N/A Monthly billing More infoView details		loading Fetching your data...

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How does the energy market work in Tasmania?

Tasmania has a limited range of retail energy providers compared to some other states. While the government introduced full retail competition to its energy market in 2014, there are still only a few options when it comes to electricity and gas.

Hydro Tasmania is the main energy generator in the state while TasNetworks is the main electricity distributor.

Despite the energy market opening in 2014, Tasmania only has two electricity retailers: Aurora Energy and 1st Energy. Aurora Energy is a government-owned retailer and was the sole provider of energy in Tasmania until 1st Energy entered the market in February 2019.

There are also two choices for gas in Tasmania: Aurora Energy and TasGas. TasGas operates Tas Gas Networks, which is the only distributor of gas currently operating in Tasmania.

Energy rebates and concessions in Tasmania

Residents in Tasmania can take advantage of the following rebates or concessions:

• Annual Electricity Concession
• Heating Allowance
• Life Support Concession
• Medical Cooling Concession

Check if you're eligible for any Tasmanian concessions and learn how to apply

How to compare energy plans in Tasmania

Despite the lack of competition in the Tasmanian energy market, there are a number of things to look out for when finding the plan that's right for you. This includes:

• Cost. It's relatively easy to compare prices in Tasmania because there are only a few options. When considering cost, remember to look at discounts, connection fees and transaction fees for certain types of payments.
• Solar. Neither Aurora Energy nor 1st Energy offers solar installation so if you are interested in getting solar panels you'll have to arrange installation before signing up.
• Bundling. If you need electricity and gas and want to get both services from the same provider, Aurora Energy is your only option.
• Businesses. If you are signing up for energy for your business you'll have a few additional retailers to choose from. ERM Business Energy and Flow Power offer tailored business plans.

How to switch providers in Tasmania

While you only have the choice of a few energy retailers in Tasmania, switching providers or plans may help save you money.

The process is relatively easy, you simply need to apply with your new provider and cancel your existing plan. You're free to switch at any time but may have to pay additional fees to do so.

Finder's step by step guide to switching energy providers

Frequently asked questions about Tasmanian energy

• How can I make a complaint about an energy retailer in Tasmania?

  If you are unable to resolve a problem directly with the retailer, you can contact the Energy Ombudsman Tasmania to file a complaint.

• What happens if I move to a different state?

  If you're moving to a different state, you might have to switch providers. This is because the three retailers in Tasmania only operate in Tasmania or in limited areas in other states. If you want to stay with your current retailer, ask if it operates in the area you're moving to. If you want to choose a new provider you can compare providers in every state in our energy guide.

• What's the difference between energy generators, distributors and providers?

  Energy generators, such as Hydro Tasmania, create energy while distributors, such as TasNetworks maintain the grids and energy networks. Generators and distributors don't sell energy directly to consumers.

  Energy providers or retailers buy energy from the distributors and sell it on to consumers.

• What is GreenPower?

  GreenPower is a government scheme that allows consumers to purchase renewable energy through their provider. For more information, check out our full GreenPower guide.