Take advantage of no foreign transaction fees or overseas ATM withdrawal fees and free international money transfers when using Citibank Global Transfers.
Citibank's Everyday Plus account is completely fee-free, meaning you don't pay for international purchases or ATM withdrawals, and account-holders can also enjoy free international money transfers to any account, anywhere in the world. With this and a host of other features, the Citibank Plus Everyday Account is worth a look.
| Product Name | Citibank Plus Everyday Account |
|---|---|
| Min. Transfer Amount | AUD 0 |
| Max. Transfer Amount | AUD 10,000 |
| Transfer Methods | Online, Phone, Agent, Bank Account to Bank Account |
| Transfer Options | Regular payments, One off payments |
| Transfer Speed Minimum transfer time | Same day |
| Banking Partner | Citi |
| Customer Service | Phone, Chat, Email, Branch |
| Available Currencies | AED, AFN, ALL, AMD, ANG, AOA, ARS, AUD, AWG, AZN, BAM, BBD, BDT, BGN, BHD, BIF, BMD, BND, BOB, BRL, BSD, BTN, BWP, BYR, BZD, CAD, CDF, CHF, CLP, CNY, COP, CRC, CUC, CUP, CVE, CZK, DJF, DKK, DOP, DZD, EGP, ERN, ETB, EUR, FJD, FKP, GBP, GEL, GGP, GHS, GIP, GMD, GNF, GTQ, GYD, HKD, HNL, HRK, HTG, HUF, IDR, ILS, IMP, INR, IQD, IRR, ISK, JEP, JMD, JOD, JPY, KES, KGS, KHR, KMF, KPW, KRW, KWD, KYD, KZT, LAK, LBP, LKR, LRD, LSL, LTL, LYD, MAD, MDL, MGA, MKD, MMK, MNT, MOP, MRO, MUR, MVR, MWK, MXN, MYR, MZN, NAD, NGN, NIO, NOK, NPR, NZD, OMR, PAB, PEN, PGK, PHP, PKR, PLN, PYG, QAR, RON, RSD, RUB, RWF, SAR, SBD, SCR, SDG, SEK, SGD, SHP, SLL, SOS, SPL, SRD, STD, SVC, SYP, SZL, THB, TJS, TMT, TND, TOP, TRY, TTD, TVD, TWD, TZS, UAH, UGX, USD, UYU, UZS, VEF, VND, VUV, WST, XAF, XCD, XDR, XOF, XPF, YER, ZAR, ZMW, ZWD |
| Online Transfer Fee | AUD 0 |
|---|---|
| Branch Transfer Fee | AUD 0 |
| Phone Transfer Fee | AUD 0 |
| Exchange Rate Updates | Real time |
Pros
- No transfer fee
- No account keeping fee
- Transfers can be instant to eligible countries and accounts
Cons
- Maximum transfer amount applies
- May not get optimum exchange rate
What are the features of the Citibank Plus Everyday Account?
- No foreign transaction fees or ATM withdrawal fees. The Citibank Plus Everyday Account has no fees for foreign transactions or ATM withdrawals. This can save you money when travelling, as most debit cards and credit cards will charge a percentage fee for each transaction overseas, in addition to a typical flat rate fee of between $3-$5 per withdrawal.
- Linked Debit Mastercard. Account holders receive a Debit Mastercard, allowing you to shop online and in-store both in Australia and overseas.
- Convenience and large ATM network. Using your Debit Mastercard you can access your money at over 3,000 ATMs across Australia with Citibank, Westpac, St George, Bank of Melbourne and BankSA ATMs with no ATM charges.
- Account tracking. Citibank helps you keep track of your spending and account activity with regular SMS notifications through Citi Alerts.
- Free wine when you dine at eligible restaurants. With the Citibank Dining Program, included with this account, you’ll receive a free bottle of wine every time you dine and pay with your Debit Mastercard at any participating restaurant.
- Free international money transfers with Citibank Global Transfers. A key aspect of this account is international money transfers with no transfer fee. See more details on this feature below.
Citibank Plus
- Account type: Transaction account
- Card type: Mastercard
- Fees for international money transfer: $0
- Fees for international ATM withdrawal: $0
- Monthly/annual fees: $0
- Covered for fraud? Yes, by Citibank Fraudshield (if conditions of use are followed)
- Offers credit? No
- Exchange rate offered? Mastercard exchange rate at time of purchase
28 Degrees
- Account type: Credit card
- Card type: Mastercard
- Fees for international money transfer: $0
- Fees for international ATM withdrawal: 3% of the cash advance or $4 (whichever is higher), pus cash advance interest rate if applicable. If funds are preloaded onto the card interest will not be charged, but fees still apply.
- Monthly/annual fees: $0
- Covered for fraud? Yes
- Offers credit? Yes
- Exchange rate offered? The Mastercard rate at the time of purchase
How does the free international money transfers feature work?
Citibank offers a wide range of international money transfers with this account, but it’s important to understand how they work to avoid fees and charges. When you transfer funds in any currency from your Citibank Plus account to any other account in the world, you will not be charged a transfer fee.
When you send money between Citibank accounts in participating countries your money will arrive instantly. When you transfer your money online to any other bank account your payment will be processed in three to five business days.
Terms and conditions explained in simple English
Citibank Global Transfers are available when you transfer money from Citibank Australia to an eligible Citibank account in the selected countries listed below. A daily transfer limit applies and funds are converted to the destination amount specified by before the transfer. The exchange rate applies includes a commission for the conversion service. Depending on local regulations, transfers will typically reach the destination account immediately, but can take up to 24 business hours.
Citibank Global transfers are available to the following countries:
- Bahrain
- China
- Colombia
- Czech Republic
- Guam
- Hong Kong
- Hungary
- India
- Indonesia
- Japan
- Jersey
- Korea
- Malaysia
- Mexico
- Philippines
- Poland
- Singapore
- Taiwan
- Thailand
- United States
- United Kingdom
- United Arab Emirates
- Vietnam
How does this account help when you're travelling?
If you use Citibank or any partner-branded ATMs overseas you won’t be charged ATM fees. With the Mastercard-branded debit card you can also shop using your own money when you’re travelling, and the account offers unlimited fee-free transactions.
What fees and charges are payable with this account?
The Citibank Plus Everyday Account charges no monthly fees and no fees for international transactions or ATM withdrawals at supported banks. If you withdraw from an ATM in Australia which isn't a Citibank or Westpac Group ATM (which includes Westpac, St.George, BankSA and Bank of Melbourne ATMs) you'll be charged ATM owner fees, which will depend on the ATM you use.
How do you apply for the Citibank Plus Everyday Account?
You can apply for the Citibank Plus Everyday Account by following the "Go to Site" link on this page. Once you agree to Citibank’s terms and conditions you can confirm the type of account you want to open. You’ll need to provide the following basic details:
- Proof that you’re over the age of 18
- Two forms of ID - Australian Driver's Licence and Medicare Card or Australian Driver's Licence and Passport.
- Residential and contact details, including your current email address
Once you’ve provided this information and been approved for the account, you should receive details of your account and your Debit Mastercard soon after.
My account has been set up - how do I send money overseas?
Go to Payments and Transfers > Add a Payee > Follow the prompts on the page.
Hi Chloe,
Thanks for your inquiry. Please note that we are not affiliated with Citibank or any company we feature on our site and so we can only offer you general advice.
When you transfer funds in any currency from your Citibank Plus account to any other account in the world, you will not be charged a transfer fee.
Citibank Global Transfers are available when you transfer money from Citibank Australia to an eligible Citibank account in the selected countries listed above this page.
When you send money between Citibank accounts in participating countries your money will arrive instantly. When you transfer your money online to any other bank account your payment will be processed in three to five business days.
There will be charges for international money transfer to a non-Citibank account. Please contact Citibank directly for further info.
Cheers,
Rench
I am in UK. If I now want to inquire about my Citi debit card obtained from Citibank in Sydney, what is the phone number to call? And is it a free call? Can I use it in all retail and restaurants in Lisbon and Spain?
Hello Ela,
Thank you for sending your inquiry today. :)
The overseas # you can use is +61 2 8225 0615 which is available 24/7, subject to applicable rates by your provider.
As for the usage of card in Span and Lisbon, it is generally accepted with Visa affiliated merchants.
Hope this helps.
Cheers,
Jonathan
Does the no foreign transaction fees apply to online shopping purchases made overseas?
Hi Sylvester,
Thank you for contacting finder. We are a comparison website and general information service, we’re more than happy to offer general advice.
Citibank Plus Transaction account will waive foreign transaction fees for online shopping purchases. You may refer to this page for more information.
I hope this helps.
Cheers,
Danielle
Hi
would the Citibank Plus Transaction Account be a good choice for traveling in South Africa.
Hi Jake,
Thanks for reaching out.
As finder.com.au is a comparison site and information service, I’m afraid we may not be able to tell if Citibank Plus Transaction Account would be a good choice to bring to South Africa as that would entirely depend on your own financial situation travel plans and spending habits. Although this can be used overseas wherever Mastercard is accepted.
Meanwhile, if you would reconsider, on this page, you can find our travel money guide for travel debit and credit cards that you can bring with you to South Africa. Please review the guide and check the relevant PDS or T&Cs to get more information about the fees and rates of the card.
Hope this helps.
Cheers,
May
hello,
Would the citibank plus transaction account accept payment from a western union transfer in USD. If so would any fees be incurred?
Hi Harry,
Thanks for getting in touch with finder.com.au.
Basically, you are transferring money to your Citi Plus Transaction account through Western Union, which has a direct to bank account service. This is an easy and convenient way to send funds directly to a bank account. There is a corresponding fee depending on how much you’re going to transfer.
This page – https://www.finder.com/international-money-transfers/western-union – might be helpful for you.
Hope this helps.
Regards,
Jhezelyn
Hi Tom,
Thanks for your question.
The Citibank Plus Everyday Account has no fees for foreign transactions or ATM withdrawals.
Cheers,
Anndy
If someone were to buy something from me and intended to do an online transaction from bank of america to a bank in Malaysia, do I really have to pay for the ‘activation fee’ to activate the money sent or is it just a scam?
And if I were to use Citibank to receive from bank of america, does the currency exchange fee still apply?
Hi Aiman,
Thank you for your inquiry.
With Citibank Plus Transaction Account there’s no activation fee. When you transfer funds in any currency from your Citibank Plus account to any other account in the world, you will not be charged a transfer fee. In addition, Citibank Global Transfers are available when you transfer money from Citibank Australia to an eligible Citibank account in the selected countries listed below. A daily transfer limit applies and funds are converted to the destination amount specified by before the transfer. The exchange rate applies includes a commission for the conversion service. Depending on local regulations, transfers will typically reach the destination account immediately, but can take up to 24 business hours.
I hope this information has helped.
Cheers,
Harold
I am a Citibank customer for 20 years
Traveling to Portugal, Spain, France, Croatia, Italy
Are there fees of any type – what card would I use
are there any atms in all of these countries
Hi Ken,
Thanks for your question.
The Citibank Plus Everyday Account has no fees for foreign transactions or ATM withdrawals. You can use the debit card where MasterCard is accepted. Kindly note though that third party ATM operators may charge a fee.
You can save on third party ATM withdrawal fee if you use a Citibank ATM. You can check their locations here.
Cheers,
Anndy
Good morning. I am in need of paying an account from Denmark and reading the questions below also bought the travel card to my attention. I am going to Barcelona, Croatia and Italy in May/June and will be in need of a Travel Card. What are your fees and charges for a travel card? And how will i pay the invoice with it? Thank you Linda
Hi Linda,
Thank you for your inquiry.
Basically, you can check your options for travel money cards listed below.
1. Travel Money Card
2. Travel Money Credit Cards
With regars to the fees and charges, please note it will always depend with the provider. You can click on the providers link to check the fees and charges.
Typically, you can only load Australian travel money cards with Australian dollars, which you can then transfer to different currencies.
I hope this information has helped.
I’m moving to the UK but want to transfer some of my money into GBP while the Australian dollar is doing well. If I setup a citibank account, can I setup an exchange/ send GBP into this account? Or will it only exchange into GBP from AUD once I withdraw funds over there?
Hi Nikki,
Thanks for your question.
The Citibank Plus account does not set up a currency when overseas. You can only load AUD onto the account. Although you may deposit a different currency via electronic transfer but it will be automatically converted to AUD. When you use it withdraw money while overseas, you can withdraw funds to the country’s local currency, in your case, the GBP.
Furthermore, you can withdraw money from any ATM overseas and will not be charged a Citibank fee or FX transfer fee.
Cheers,
May
Hi May,
When you mentioned ‘any ATM overseas’, does it need to be a Citibank Marked ATM, or literally any ATM? Also I am going to Bangkok, would I be able to use, without fees, any ATM?
Thank you…
Hi Elle,
Thanks for your question.
Yes, any overseas ATMs. Citibank will not charge you overseas an ATM withdrawal fee whether you use Citibank and non-Citibank ATMs. Though please note that you may be charged by the third party ATM provider, which Citibank Australia does not control.
Cheers,
May