Citibank Plus Transaction Account

Information verified correct on December 11th, 2016

Take advantage of no foreign transaction fees or overseas ATM withdrawal fees and free international money transfers when using Citibank Global Transfers.

Citibank's Everyday Plus account is completely fee-free, meaning you don't pay for international purchases or ATM withdrawals, and account-holders can also enjoy free international money transfers to any account, anywhere in the world. With this and a host of other features, the Citibank Plus Everyday Account is worth a look.

Product NameCitibank Plus Everyday Account
Min. Transfer AmountAUD 0
Max. Transfer AmountAUD 10,000
Transfer MethodsOnline, Phone, Agent, Bank Account to Bank Account
Transfer OptionsRegular payments, One off payments
Transfer Speed
Minimum transfer time
Same day
Banking PartnerCitibank
Customer ServicePhone, Chat, Email, Branch
Available CurrenciesAED, AFN, ALL, AMD, ANG, AOA, ARS, AUD, AWG, AZN, BAM, BBD, BDT, BGN, BHD, BIF, BMD, BND, BOB, BRL, BSD, BTN, BWP, BYR, BZD, CAD, CDF, CHF, CLP, CNY, COP, CRC, CUC, CUP, CVE, CZK, DJF, DKK, DOP, DZD, EGP, ERN, ETB, EUR, FJD, FKP, GBP, GEL, GGP, GHS, GIP, GMD, GNF, GTQ, GYD, HKD, HNL, HRK, HTG, HUF, IDR, ILS, IMP, INR, IQD, IRR, ISK, JEP, JMD, JOD, JPY, KES, KGS, KHR, KMF, KPW, KRW, KWD, KYD, KZT, LAK, LBP, LKR, LRD, LSL, LTL, LYD, MAD, MDL, MGA, MKD, MMK, MNT, MOP, MRO, MUR, MVR, MWK, MXN, MYR, MZN, NAD, NGN, NIO, NOK, NPR, NZD, OMR, PAB, PEN, PGK, PHP, PKR, PLN, PYG, QAR, RON, RSD, RUB, RWF, SAR, SBD, SCR, SDG, SEK, SGD, SHP, SLL, SOS, SPL, SRD, STD, SVC, SYP, SZL, THB, TJS, TMT, TND, TOP, TRY, TTD, TVD, TWD, TZS, UAH, UGX, USD, UYU, UZS, VEF, VND, VUV, WST, XAF, XCD, XDR, XOF, XPF, YER, ZAR, ZMW, ZWD
Online Transfer FeeAUD 0
Branch Transfer FeeAUD 0
Phone Transfer FeeAUD 0
Exchange Rate UpdatesReal time

Pros

  • No transfer fee
  • No account keeping fee
  • Transfers can be instant to eligible countries and accounts

Cons

  • Maximum transfer amount applies
  • May not get optimum exchange rate

What are the features of the Citibank Plus Everyday Account?

  • No foreign transaction fees or ATM withdrawal fees. The Citibank Plus Everyday Account has no fees for foreign transactions or ATM withdrawals. This can save you money when travelling, as most debit cards and credit cards will charge a percentage fee for each transaction overseas, in addition to a typical flat rate fee of between $3-$5 per withdrawal.
  • Linked Visa debit card. Account holders receive a Visa debit card, allowing you to shop online and in-store both in Australia and overseas.
  • Convenience and large ATM network. Using your Visa debit card you can access your money at over 3,000 ATMs across Australia with Citibank, Westpac, St George, Bank of Melbourne and BankSA ATMs with no ATM charges.
  • Account tracking. Citibank helps you keep track of your spending and account activity with regular SMS notifications through Citi Alerts.
  • Free wine when you dine at eligible restaurants. With the Citibank Dining Program, included with this account, you’ll receive a free bottle of wine every time you dine and pay with your Visa debit card at any participating restaurant.
  • Free international money transfers with Citibank Global Transfers. A key aspect of this account is international money transfers with no transfer fee. See more details on this feature below.
How does Citibank Plus stack up against 28 Degrees?
Citibank Plus
  • Account type: Transaction account
  • Card type: Visa
  • Fees for international money transfer: $0
  • Fees for international ATM withdrawal: $0
  • Monthly/annual fees: $0
  • Covered for fraud? Yes, by Citibank Fraudshield (if conditions of use are followed)
  • Offers credit? No
  • Exchange rate offered? Visa exchange rate at time of purchase
28 Degrees
  • Account type: Credit card
  • Card type: MasterCard
  • Fees for international money transfer: $0
  • Fees for international ATM withdrawal: 3% of the cash advance or $4 (whichever is higher), pus cash advance interest rate if applicable. If funds are preloaded onto the card interest will not be charged, but fees still apply.
  • Monthly/annual fees: $0
  • Covered for fraud? Yes
  • Offers credit? Yes
  • Exchange rate offered? The MasterCard rate at the time of purchase

How does the free international money transfers feature work?

Citibank offers a wide range of international money transfers with this account, but it’s important to understand how they work to avoid fees and charges. When you transfer funds in any currency from your Citibank Plus account to any other account in the world, you will not be charged a transfer fee.

When you send money between Citibank accounts in participating countries your money will arrive instantly. When you transfer your money online to any other bank account your payment will be processed in three to five business days.

Terms and conditions explained in simple English

Citibank Global Transfers are available when you transfer money from Citibank Australia to an eligible Citibank account in the selected countries listed below. A daily transfer limit applies and funds are converted to the destination amount specified by before the transfer. The exchange rate applies includes a commission for the conversion service. Depending on local regulations, transfers will typically reach the destination account immediately, but can take up to 24 business hours.

Citibank Global transfers are available to the following countries:

  • Bahrain
  • China
  • Colombia
  • Czech Republic
  • Guam
  • Hong Kong
  • Hungary
  • India
  • Indonesia
  • Japan
  • Jersey
  • Korea
  • Malaysia
  • Mexico
  • Philippines
  • Poland
  • Singapore
  • Taiwan
  • Thailand
  • United States
  • United Kingdom
  • United Arab Emirates
  • Vietnam

How does this account help when you're travelling?

If you use Citibank or any partner-branded ATMs overseas you won’t be charged ATM fees. With the Visa-branded debit card you can also shop using your own money when you’re travelling, and the account offers unlimited fee-free transactions.


What fees and charges are payable with this account?

The Citibank Plus Everyday Account charges no monthly fees and no fees for international transactions or ATM withdrawals at supported banks. If you withdraw from an ATM in Australia which isn't a Citibank or Westpac Group ATM (which includes Westpac, St.George, BankSA and Bank of Melbourne ATMs) you'll be charged ATM owner fees, which will depend on the ATM you use.


How do you apply for the Citibank Plus Everyday Account?

You can apply for the Citibank Plus Everyday Account by following the "Go to Site" link on this page. Once you agree to Citibank’s terms and conditions you can confirm the type of account you want to open. You’ll need to provide the following basic details:

  • Proof that you’re over the age of 18
  • Two forms of ID - Australian Driver's Licence and Medicare Card or Australian Driver's Licence and Passport.
  • Residential and contact details, including your current email address

Once you’ve provided this information and been approved for the account, you should receive details of your account and your Visa debit card soon after.

My account has been set up - how do I send money overseas?

Go to Payments and Transfers > Add a Payee > Follow the prompts on the page.

Citibank Plus online banking transfer menu

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International Money Transfer Offers

Learn about our information service
TorFX International Money Transfers

TorFX guarantee to beat any competitor's exchange rate for a transaction
Conditions apply

Exclusive: World First Foreign Exchange

Exclusive offer: $0 transfer fee
Transfer money into a range of currencies online and over the phone.

Exclusive: CurrencyFair International Money Transfers

Exclusive offer: 3 Free transfers (after your first transfer).
A peer-to-peer transfer service with a large range of currencies on offer.

FC Exchange International Money Transfers

No transfer fee via online, branch or phone when transferring more than £10,000 or equivalent.

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294 Responses to Citibank Plus Transaction Account

  1. Default Gravatar
    nikki | December 2, 2016

    I’m moving to the UK but want to transfer some of my money into GBP while the Australian dollar is doing well. If I setup a citibank account, can I setup an exchange/ send GBP into this account? Or will it only exchange into GBP from AUD once I withdraw funds over there?

    • Staff
      May | December 2, 2016

      Hi Nikki,

      Thanks for your question.

      The Citibank Plus account does not set up a currency when overseas. You can only load AUD onto the account. Although you may deposit a different currency via electronic transfer but it will be automatically converted to AUD. When you use it withdraw money while overseas, you can withdraw funds to the country’s local currency, in your case, the GBP.

      Furthermore, you can withdraw money from any ATM overseas and will not be charged a Citibank fee or FX transfer fee.

      Cheers,
      May

    • Default Gravatar
      Elle | December 7, 2016

      Hi May,
      When you mentioned ‘any ATM overseas’, does it need to be a Citibank Marked ATM, or literally any ATM? Also I am going to Bangkok, would I be able to use, without fees, any ATM?
      Thank you…

    • Staff
      May | December 7, 2016

      Hi Elle,

      Thanks for your question.

      Yes, any overseas ATMs. Citibank will not charge you overseas an ATM withdrawal fee whether you use Citibank and non-Citibank ATMs. Though please note that you may be charged by the third party ATM provider, which Citibank Australia does not control.

      Cheers,
      May

  2. Default Gravatar
    jerry | October 25, 2016

    Am in Colombia how can I get my own Citibank account?

    • Staff
      Clarizza | October 26, 2016

      Hi Jerry,

      Thanks for your question.

      You can call a branch or open one online.

      Regards
      Clarizza

  3. Default Gravatar
    Charmie | October 7, 2016

    Do city bank have a alliance in South Africa?

    • Staff
      Chester | October 7, 2016

      Hello Charmie,

      Thanks for your question.

      Currently, Citibank does not have an Alliance in South Africa.

      Regards,
      Chester

  4. Default Gravatar
    Janeen | September 22, 2016

    If I were to apply, how soon before I receive my card?

    • Staff
      Chester | September 22, 2016

      Hello there!

      Thanks for contacting us today in regards to your credit card application.

      Please be advised that you have come thru Finder.com.au and we are a Financial comparison and general information website and we do not represent Citi.

      Generally, it can take anywhere from 5-7 business days for an application to be approved. It will then take 5-7 business days from the time of approval for you to receive your card and ATM PIN.

      Hope this helps.

      Cheers!
      Chester

  5. Default Gravatar
    GEckh | September 8, 2016

    Is this account the same as other travel cards in that you need to load foreign currency onto it to be able to use it overseas? Or does the account hold AUD and the conversion occurs at the time of purchase and therefore no fixed exchange rate?

    • Staff
      May | September 8, 2016

      Hi GEckh,

      Thank you for your question.

      You can only load AU dollars on to the Citibank Plus Everyday Account and it converts funds automatically to the local currency when used overseas. So it is not necessary to load overseas currency on to the account as it will automatically be converted once used abroad.

      The exchange rate will depend on the Visa exchange rate at the time of purchase.

      Cheers,
      May

  6. Default Gravatar
    Abb | August 31, 2016

    Hi, what are the charges to use ATM’s in Spain & Portugal? Are there many ATM’s in the major cities?

    • Staff
      Clarizza | September 1, 2016

      Hi Abb,

      Thanks for your comment.

      Forums suggest that there are no fees for withdrawing cash from an ATM in Europe. Charges for withdrawing cash from an ATM overseas will depend on the owner of the ATM and the bank issuing your card. If you have a Citibank Plus debit card, there are no charges for withdrawing from a Citibank branded ATM overseas. In Portugal, there are plenty of ATMs, however there are less than a handful of Citibank ATMs in Portugal. There are also some Citibank ATMs in Spain so you won’t be charged by Citibank if you withdraw from these ATMs. If you withdraw from a third party ATM however, forums suggest the ATM withdrawal fees in Spain could be about 2 euro.

      Hope this helps.

      Clarizza

  7. Default Gravatar
    MaddyB | August 30, 2016

    Are Citibank ATMs or Citibank alliance ATMs available in South America?

    • Staff
      Clarizza | August 31, 2016

      Hi MaddyB,

      Thanks for your comment.

      Which South American country will you be travelling to? There is Citibank presence in South America but it would really depend on the country you’re in.

      Regards,
      Clarizza

    • Default Gravatar
      MaddyB | August 31, 2016

      Hi
      The countries I am visiting including Peru, Argentina and Brazil.
      Thank you.

    • Staff
      Clarizza | September 1, 2016

      Hi MaddyB,

      To avoid the fees for withdrawing from ATMs, you will need to find Citibank-branded ATMs in those countries – Citibank has presence across Argentina, Brazil and Peru.

      Regards,
      Clarizza

  8. Default Gravatar
    MaddyB | August 30, 2016

    Does the ATM have to be Citibank or part of an alliance with Citibank for you to avoid the ATM withdrawal fees all together when withdrawing cash overseas? (Specifically South America)

    • Staff
      Clarizza | August 31, 2016

      Hi MaddyB,

      Thanks for your question.

      To avoid with ATM withdrawal fees when taking cash out overseas, the ATM needs to be Citibank branded.

      Clarizza

  9. Default Gravatar
    QldGuy | August 26, 2016

    Which ATMs can be used in Zürich Switzerland?

    • Staff
      Anndy | August 29, 2016

      Hi QldGuy,

      Thanks for your question.

      Unfortunately, there are no Citibank ATMs in Switzerland where you can withdraw from your account for free. But you can still withdraw from a non-Citibank ATM with a Visa logo. Please note that non-Citibank ATM operators may charge you a fee for using their machine.

      Cheers,
      Anndy

  10. Default Gravatar
    Dianne | August 10, 2016

    What ATM’s can I use in America to avoid charges? I am having difficulty using the ATM locator.

    • Staff
      May | August 10, 2016

      Hi Dianne,

      Thank you for your question.

      Citibank actually does not charge a fee when you withdraw money from any ATM overseas, however, the third party ATM operator may charge you which Citibank does not control.

      Cheers,
      May

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