Citibank Plus Transaction Account

Take advantage of no foreign transaction fees or overseas ATM withdrawal fees and free international money transfers when using Citibank Global Transfers.

Citibank's Everyday Plus account is completely fee-free, meaning you don't pay for international purchases or ATM withdrawals, and account-holders can also enjoy free international money transfers to any account, anywhere in the world. With this and a host of other features, the Citibank Plus Everyday Account is worth a look.

Product NameCitibank Plus Everyday Account
Min. Transfer AmountAUD 0
Max. Transfer AmountAUD 10,000
Transfer MethodsOnline, Phone, Agent, Bank Account to Bank Account
Transfer OptionsRegular payments, One off payments
Transfer Speed
Minimum transfer time
Same day
Banking PartnerCiti
Customer ServicePhone, Chat, Email, Branch
Available CurrenciesAED, AFN, ALL, AMD, ANG, AOA, ARS, AUD, AWG, AZN, BAM, BBD, BDT, BGN, BHD, BIF, BMD, BND, BOB, BRL, BSD, BTN, BWP, BYR, BZD, CAD, CDF, CHF, CLP, CNY, COP, CRC, CUC, CUP, CVE, CZK, DJF, DKK, DOP, DZD, EGP, ERN, ETB, EUR, FJD, FKP, GBP, GEL, GGP, GHS, GIP, GMD, GNF, GTQ, GYD, HKD, HNL, HRK, HTG, HUF, IDR, ILS, IMP, INR, IQD, IRR, ISK, JEP, JMD, JOD, JPY, KES, KGS, KHR, KMF, KPW, KRW, KWD, KYD, KZT, LAK, LBP, LKR, LRD, LSL, LTL, LYD, MAD, MDL, MGA, MKD, MMK, MNT, MOP, MRO, MUR, MVR, MWK, MXN, MYR, MZN, NAD, NGN, NIO, NOK, NPR, NZD, OMR, PAB, PEN, PGK, PHP, PKR, PLN, PYG, QAR, RON, RSD, RUB, RWF, SAR, SBD, SCR, SDG, SEK, SGD, SHP, SLL, SOS, SPL, SRD, STD, SVC, SYP, SZL, THB, TJS, TMT, TND, TOP, TRY, TTD, TVD, TWD, TZS, UAH, UGX, USD, UYU, UZS, VEF, VND, VUV, WST, XAF, XCD, XDR, XOF, XPF, YER, ZAR, ZMW, ZWD
Online Transfer FeeAUD 0
Branch Transfer FeeAUD 0
Phone Transfer FeeAUD 0
Exchange Rate UpdatesReal time

Pros

  • No transfer fee
  • No account keeping fee
  • Transfers can be instant to eligible countries and accounts

Cons

  • Maximum transfer amount applies
  • May not get optimum exchange rate

What are the features of the Citibank Plus Everyday Account?

  • No foreign transaction fees or ATM withdrawal fees. The Citibank Plus Everyday Account has no fees for foreign transactions or ATM withdrawals. This can save you money when travelling, as most debit cards and credit cards will charge a percentage fee for each transaction overseas, in addition to a typical flat rate fee of between $3-$5 per withdrawal.
  • Linked Debit Mastercard. Account holders receive a Debit Mastercard, allowing you to shop online and in-store both in Australia and overseas.
  • Convenience and large ATM network. Using your Debit Mastercard you can access your money at over 3,000 ATMs across Australia with Citibank, Westpac, St George, Bank of Melbourne and BankSA ATMs with no ATM charges.
  • Account tracking. Citibank helps you keep track of your spending and account activity with regular SMS notifications through Citi Alerts.
  • Free wine when you dine at eligible restaurants. With the Citibank Dining Program, included with this account, you’ll receive a free bottle of wine every time you dine and pay with your Debit Mastercard at any participating restaurant.
  • Free international money transfers with Citibank Global Transfers. A key aspect of this account is international money transfers with no transfer fee. See more details on this feature below.

How does Citibank Plus stack up against 28 Degrees?

Citibank Plus
  • Account type: Transaction account
  • Card type: Mastercard
  • Fees for international money transfer: $0
  • Fees for international ATM withdrawal: $0
  • Monthly/annual fees: $0
  • Covered for fraud? Yes, by Citibank Fraudshield (if conditions of use are followed)
  • Offers credit? No
  • Exchange rate offered? Mastercard exchange rate at time of purchase
28 Degrees
  • Account type: Credit card
  • Card type: Mastercard
  • Fees for international money transfer: $0
  • Fees for international ATM withdrawal: 3% of the cash advance or $4 (whichever is higher), pus cash advance interest rate if applicable. If funds are preloaded onto the card interest will not be charged, but fees still apply.
  • Monthly/annual fees: $0
  • Covered for fraud? Yes
  • Offers credit? Yes
  • Exchange rate offered? The Mastercard rate at the time of purchase

How does the free international money transfers feature work?

Citibank offers a wide range of international money transfers with this account, but it’s important to understand how they work to avoid fees and charges. When you transfer funds in any currency from your Citibank Plus account to any other account in the world, you will not be charged a transfer fee.

When you send money between Citibank accounts in participating countries your money will arrive instantly. When you transfer your money online to any other bank account your payment will be processed in three to five business days.

Terms and conditions explained in simple English

Citibank Global Transfers are available when you transfer money from Citibank Australia to an eligible Citibank account in the selected countries listed below. A daily transfer limit applies and funds are converted to the destination amount specified by before the transfer. The exchange rate applies includes a commission for the conversion service. Depending on local regulations, transfers will typically reach the destination account immediately, but can take up to 24 business hours.

Citibank Global transfers are available to the following countries:

  • Bahrain
  • China
  • Colombia
  • Czech Republic
  • Guam
  • Hong Kong
  • Hungary
  • India
  • Indonesia
  • Japan
  • Jersey
  • Korea
  • Malaysia
  • Mexico
  • Philippines
  • Poland
  • Singapore
  • Taiwan
  • Thailand
  • United States
  • United Kingdom
  • United Arab Emirates
  • Vietnam

How does this account help when you're travelling?

If you use Citibank or any partner-branded ATMs overseas you won’t be charged ATM fees. With the Mastercard-branded debit card you can also shop using your own money when you’re travelling, and the account offers unlimited fee-free transactions.


What fees and charges are payable with this account?

The Citibank Plus Everyday Account charges no monthly fees and no fees for international transactions or ATM withdrawals at supported banks. If you withdraw from an ATM in Australia which isn't a Citibank or Westpac Group ATM (which includes Westpac, St.George, BankSA and Bank of Melbourne ATMs) you'll be charged ATM owner fees, which will depend on the ATM you use.


How do you apply for the Citibank Plus Everyday Account?

You can apply for the Citibank Plus Everyday Account by following the "Go to Site" link on this page. Once you agree to Citibank’s terms and conditions you can confirm the type of account you want to open. You’ll need to provide the following basic details:

  • Proof that you’re over the age of 18
  • Two forms of ID - Australian Driver's Licence and Medicare Card or Australian Driver's Licence and Passport.
  • Residential and contact details, including your current email address

Once you’ve provided this information and been approved for the account, you should receive details of your account and your Debit Mastercard soon after.

My account has been set up - how do I send money overseas?

Go to Payments and Transfers > Add a Payee > Follow the prompts on the page.

Citibank Plus online banking transfer menu

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316 Responses

  1. Default Gravatar
    tessNovember 20, 2017

    I’m travelling to chile, peru and bolivia and am wondering if this would be a good option? also would you recommend getting a credit card as well for emergencey, as this is basically just a travel card?

    thanks

    • Staff
      ArnoldNovember 20, 2017Staff

      Hi Tess,

      Thanks for your inquiry

      This is a very versatile card and offers you real-time exchange rates. Citibank has ATMs in Bolivia and Peru, however, in Chile, there are only partner banks which may charge you for cash withdrawals. So it would be better paying using the card rather than withdrawing cash. In the end, it will ultimately depend on you if you still want to get a credit card as a back up.

      Hope this information helps

      Cheers,
      Arnold

  2. Default Gravatar
    JennyNovember 15, 2017

    Can I use Citibank card Plus (everyday account) in Slovakia and Spain and Portugal?

    • Staff
      JhezelynNovember 15, 2017Staff

      Hi Jenny,

      Thank you for your comment.

      As per one of the features of Citibank Plus account, you are able to withdraw money from any ATM overseas and not charged a Citibank fee or FX transfer fee. In addition, it shows that there are Citi ATM’s in Spain and Slovakia therefore you can use the said card to these countries.

      Hope this helps.

      Regards,
      Jhezelyn

  3. Default Gravatar
    JPYAugust 16, 2017

    Hi, I’m having my Citibank Plus ATM Debit Card (MasterCard). Wondering what is the transaction fee charge when I withdraw money at Japan foreign bank atm machine? Does it follow the MasterCard FOREX rate?

    • Staff
      ArnoldAugust 16, 2017Staff

      Hi JPY Travel,

      Thanks for your inquiry.

      Citibank doesn’t charge any fees for transactions made at overseas ATMs, though some third party bank operators could charge a fee for using their ATMs. So if you use a Citibank ATM overseas, the withdrawal is free but you need to take into account exchange rates. Yes, it follows the MasterCard FOREX rate. If you’re using a non-Citibank branded ATM overseas, then the ATM operator is likely to charge you a fee. It’s important to note that this isn’t a Citibank charge and is out of Citibank’s control.

      Hope this information helped.

      Cheers,
      Arnold

  4. Staff
    RenchJuly 20, 2017Staff

    Hi Chloe,

    Thanks for your inquiry. Please note that we are not affiliated with Citibank or any company we feature on our site and so we can only offer you general advice.

    When you transfer funds in any currency from your Citibank Plus account to any other account in the world, you will not be charged a transfer fee.

    Citibank Global Transfers are available when you transfer money from Citibank Australia to an eligible Citibank account in the selected countries listed above this page.

    When you send money between Citibank accounts in participating countries your money will arrive instantly. When you transfer your money online to any other bank account your payment will be processed in three to five business days.

    There will be charges for international money transfer to a non-Citibank account. Please contact Citibank directly for further info.

    Cheers,
    Rench

  5. Default Gravatar
    ElaJuly 13, 2017

    I am in UK. If I now want to inquire about my Citi debit card obtained from Citibank in Sydney, what is the phone number to call? And is it a free call? Can I use it in all retail and restaurants in Lisbon and Spain?

    • Default Gravatar
      JonathanJuly 15, 2017

      Hello Ela,

      Thank you for sending your inquiry today. :)

      The overseas # you can use is +61 2 8225 0615 which is available 24/7, subject to applicable rates by your provider.

      As for the usage of card in Span and Lisbon, it is generally accepted with Visa affiliated merchants.

      Hope this helps.

      Cheers,
      Jonathan

  6. Default Gravatar
    SylvesterJuly 12, 2017

    Does the no foreign transaction fees apply to online shopping purchases made overseas?

    • Staff
      DanielleJuly 13, 2017Staff

      Hi Sylvester,

      Thank you for contacting finder. We are a comparison website and general information service, we’re more than happy to offer general advice.

      Citibank Plus Transaction account will waive foreign transaction fees for online shopping purchases. You may refer to this page for more information.

      I hope this helps.

      Cheers,
      Danielle

  7. Default Gravatar
    jakeJune 30, 2017

    Hi
    would the Citibank Plus Transaction Account be a good choice for traveling in South Africa.

    • Staff
      MayJune 30, 2017Staff

      Hi Jake,

      Thanks for reaching out.

      As finder.com.au is a comparison site and information service, I’m afraid we may not be able to tell if Citibank Plus Transaction Account would be a good choice to bring to South Africa as that would entirely depend on your own financial situation travel plans and spending habits. Although this can be used overseas wherever Mastercard is accepted.

      Meanwhile, if you would reconsider, on this page, you can find our travel money guide for travel debit and credit cards that you can bring with you to South Africa. Please review the guide and check the relevant PDS or T&Cs to get more information about the fees and rates of the card.

      Hope this helps.

      Cheers,
      May

  8. Default Gravatar
    harryJune 7, 2017

    hello,

    Would the citibank plus transaction account accept payment from a western union transfer in USD. If so would any fees be incurred?

    • Staff
      JhezelynJune 7, 2017Staff

      Hi Harry,

      Thanks for getting in touch with finder.com.au.

      Basically, you are transferring money to your Citi Plus Transaction account through Western Union, which has a direct to bank account service. This is an easy and convenient way to send funds directly to a bank account. There is a corresponding fee depending on how much you’re going to transfer.

      This page – https://www.finder.com/international-money-transfers/western-union – might be helpful for you.

      Hope this helps.

      Regards,
      Jhezelyn

  9. Staff
    AnndyMay 28, 2017Staff

    Hi Tom,

    Thanks for your question.

    The Citibank Plus Everyday Account has no fees for foreign transactions or ATM withdrawals.

    Cheers,
    Anndy

  10. Default Gravatar
    AimanMay 7, 2017

    If someone were to buy something from me and intended to do an online transaction from bank of america to a bank in Malaysia, do I really have to pay for the ‘activation fee’ to activate the money sent or is it just a scam?
    And if I were to use Citibank to receive from bank of america, does the currency exchange fee still apply?

    • Staff
      HaroldMay 8, 2017Staff

      Hi Aiman,

      Thank you for your inquiry.

      With Citibank Plus Transaction Account there’s no activation fee. When you transfer funds in any currency from your Citibank Plus account to any other account in the world, you will not be charged a transfer fee. In addition, Citibank Global Transfers are available when you transfer money from Citibank Australia to an eligible Citibank account in the selected countries listed below. A daily transfer limit applies and funds are converted to the destination amount specified by before the transfer. The exchange rate applies includes a commission for the conversion service. Depending on local regulations, transfers will typically reach the destination account immediately, but can take up to 24 business hours.

      I hope this information has helped.

      Cheers,
      Harold

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