Citibank Plus Transaction Account

Take advantage of no foreign transaction fees or overseas ATM withdrawal fees and free international money transfers when using Citibank Global Transfers.

Citibank's Everyday Plus account is completely fee-free, meaning you don't pay for international purchases or ATM withdrawals, and account-holders can also enjoy free international money transfers to any account, anywhere in the world. With this and a host of other features, the Citibank Plus Everyday Account is worth a look.

Product NameCitibank Plus Everyday Account
Min. Transfer AmountAUD 10
Max. Transfer AmountAUD 10,000
Transfer MethodsOnline, Phone, Agent, Bank Account to Bank Account
Transfer OptionsRegular payments, One off payments
Transfer Speed
Minimum transfer time
Same day
Banking PartnerCiti
Customer ServicePhone, Chat, Email, Branch
Available CurrenciesAED, AFN, ALL, AMD, ANG, AOA, ARS, AUD, AWG, AZN, BAM, BBD, BDT, BGN, BHD, BIF, BMD, BND, BOB, BRL, BSD, BTN, BWP, BYR, BZD, CAD, CDF, CHF, CLP, CNY, COP, CRC, CUC, CUP, CVE, CZK, DJF, DKK, DOP, DZD, EGP, ERN, ETB, EUR, FJD, FKP, GBP, GEL, GGP, GHS, GIP, GMD, GNF, GTQ, GYD, HKD, HNL, HRK, HTG, HUF, IDR, ILS, IMP, INR, IQD, IRR, ISK, JEP, JMD, JOD, JPY, KES, KGS, KHR, KMF, KPW, KRW, KWD, KYD, KZT, LAK, LBP, LKR, LRD, LSL, LTL, LYD, MAD, MDL, MGA, MKD, MMK, MNT, MOP, MRO, MUR, MVR, MWK, MXN, MYR, MZN, NAD, NGN, NIO, NOK, NPR, NZD, OMR, PAB, PEN, PGK, PHP, PKR, PLN, PYG, QAR, RON, RSD, RUB, RWF, SAR, SBD, SCR, SDG, SEK, SGD, SHP, SLL, SOS, SPL, SRD, STD, SVC, SYP, SZL, THB, TJS, TMT, TND, TOP, TRY, TTD, TVD, TWD, TZS, UAH, UGX, USD, UYU, UZS, VEF, VND, VUV, WST, XAF, XCD, XDR, XOF, XPF, YER, ZAR, ZMW, ZWD
Online Transfer FeeAUD 0
Branch Transfer FeeAUD 0
Phone Transfer FeeAUD 0
Exchange Rate UpdatesReal time

Pros

  • No transfer fee
  • No account keeping fee
  • Transfers can be instant to eligible countries and accounts

Cons

  • Maximum transfer amount applies
  • May not get optimum exchange rate

What are the features of the Citibank Plus Everyday Account?

  • No foreign transaction fees or ATM withdrawal fees. The Citibank Plus Everyday Account has no fees for foreign transactions or ATM withdrawals. This can save you money when travelling, as most debit cards and credit cards will charge a percentage fee for each transaction overseas, in addition to a typical flat rate fee of between $3-$5 per withdrawal.
  • Linked Debit Mastercard. Account holders receive a Debit Mastercard, allowing you to shop online and in-store both in Australia and overseas.
  • Convenience and large ATM network. Using your Debit Mastercard you can access your money at over 3,000 ATMs across Australia with Citibank, Westpac, St George, Bank of Melbourne and BankSA ATMs with no ATM charges.
  • Account tracking. Citibank helps you keep track of your spending and account activity with regular SMS notifications through Citi Alerts.
  • Free wine when you dine at eligible restaurants. With the Citibank Dining Program, included with this account, you’ll receive a free bottle of wine every time you dine and pay with your Debit Mastercard at any participating restaurant.
  • Free international money transfers with Citibank Global Transfers. A key aspect of this account is international money transfers with no transfer fee. See more details on this feature below.

How does Citibank Plus stack up against 28 Degrees?

Citibank Plus
  • Account type: Transaction account
  • Card type: Mastercard
  • Fees for international money transfer: $0
  • Fees for international ATM withdrawal: $0
  • Monthly/annual fees: $0
  • Covered for fraud? Yes, by Citibank Fraudshield (if conditions of use are followed)
  • Offers credit? No
  • Exchange rate offered? Mastercard exchange rate at time of purchase
28 Degrees
  • Account type: Credit card
  • Card type: Mastercard
  • Fees for international money transfer: $0
  • Fees for international ATM withdrawal: 3% of the cash advance or $4 (whichever is higher), pus cash advance interest rate if applicable. If funds are preloaded onto the card interest will not be charged, but fees still apply.
  • Monthly/annual fees: $0
  • Covered for fraud? Yes
  • Offers credit? Yes
  • Exchange rate offered? The Mastercard rate at the time of purchase

How does the free international money transfers feature work?

Citibank offers a wide range of international money transfers with this account, but it’s important to understand how they work to avoid fees and charges. When you transfer funds in any currency from your Citibank Plus account to any other account in the world, you will not be charged a transfer fee.

When you send money between Citibank accounts in participating countries your money will arrive instantly. When you transfer your money online to any other bank account your payment will be processed in three to five business days.

Terms and conditions explained in simple English

Citibank Global Transfers are available when you transfer money from Citibank Australia to an eligible Citibank account in the selected countries listed below. A daily transfer limit applies and funds are converted to the destination amount specified by before the transfer. The exchange rate applies includes a commission for the conversion service. Depending on local regulations, transfers will typically reach the destination account immediately, but can take up to 24 business hours.

Citibank Global transfers are available to the following countries:

  • Bahrain
  • China
  • Colombia
  • Czech Republic
  • Guam
  • Hong Kong
  • Hungary
  • India
  • Indonesia
  • Japan
  • Jersey
  • Korea
  • Malaysia
  • Mexico
  • Philippines
  • Poland
  • Singapore
  • Taiwan
  • Thailand
  • United States
  • United Kingdom
  • United Arab Emirates
  • Vietnam

How does this account help when you're travelling?

If you use Citibank or any partner-branded ATMs overseas you won’t be charged ATM fees. With the Mastercard-branded debit card you can also shop using your own money when you’re travelling, and the account offers unlimited fee-free transactions.


What fees and charges are payable with this account?

The Citibank Plus Everyday Account charges no monthly fees and no fees for international transactions or ATM withdrawals at supported banks. If you withdraw from an ATM in Australia which isn't a Citibank or Westpac Group ATM (which includes Westpac, St.George, BankSA and Bank of Melbourne ATMs) you'll be charged ATM owner fees, which will depend on the ATM you use.


How do you apply for the Citibank Plus Everyday Account?

You can apply for the Citibank Plus Everyday Account by following the "Go to Site" link on this page. Once you agree to Citibank’s terms and conditions you can confirm the type of account you want to open. You’ll need to provide the following basic details:

  • Proof that you’re over the age of 18
  • Two forms of ID - Australian Driver's Licence and Medicare Card or Australian Driver's Licence and Passport.
  • Residential and contact details, including your current email address

Once you’ve provided this information and been approved for the account, you should receive details of your account and your Debit Mastercard soon after.

My account has been set up - how do I send money overseas?

Go to Payments and Transfers > Add a Payee > Follow the prompts on the page.

Citibank Plus online banking transfer menu

Shirley Liu

Shirley Liu is a program manager at finder, formerly the publisher for Banking and Investments. She is passionate about helping people make an informed decision, save money and find the best deal for their needs.

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Important Information*
TorFX International Money Transfers

TorFX guarantee to match any competitor's exchange rate for a transaction. Conditions apply.
Send money overseas in 45 currencies. Once registered, you'll be assigned an Account Manager who can provide support and guidance.

OFX (Ozforex) International Money Transfers

Transfer any amount from $250 upwards. $0 transfer fee on transfers over AU$10,000, $15 flat fee applies otherwise. 24-hour customer service available with a local support team.

WorldFirst International Money Transfers

Access live rates, currency converter and market updates via the WorldFirst Money Transfer mobile app. No transfer fees for personal or business customers.

FC Exchange International Money Transfers

FC Exchange will match any competitor's exchange rates. Conditions apply.
No transfer fee when transferring more than £10,000 or equivalent. Send money in over 130 currencies. No maximum transfer amount.

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324 Responses

  1. Default Gravatar
    AlexApril 17, 2018

    My 8 weeks trip to Europe will be UK, Russia, Poland and Belgium. Is Citibank Plus Everyday Account a good option to have maybe for Poland but no sure for the others?

    • Staff
      JhezelynApril 18, 2018Staff

      Hello Alex,

      Thank you for your comment.

      You can definitely use Citibank Plus Everyday Account across Europe. No fee for ATM transactions via Citi ATM’s, for other fees, kindly refer to the fees section above.

      Meanwhile, you may want to compare other travel money cards that can be used for your travel to Europe here. I hope this helps.

      Regards,
      Jhezelyn

  2. Default Gravatar
    DavidMarch 13, 2018

    Where is the “Go to Site” link on this page?

    • Staff
      AshMarch 20, 2018Staff

      Hi David,

      Thank you for reaching out to us.

      Unfortunately, we do not have direct link for the Citibank Plus Transaction Account. You may want to compare the other transaction accounts that we have on this page. The listed transaction accounts from different banks has the green ‘Go to site’ button to redirect you to their website.

      I hope this helps.

      Please do not hesitate to reach out to us again if you have additional questions.

      Cheers,
      Ash

  3. Default Gravatar
    ZaidFebruary 20, 2018

    Do they do a credit check when you apply for a Citibank Plus Everyday Account? I have opened some credit cards and I don’t want my score to fall.

    • Staff
      JonathanFebruary 21, 2018Staff

      Hi Zaid, thanks for your inquiry

      Yes. All credit applications are recorded onto your credit score/ report. This does not necessarily mean your score will fall. Instead banks and other institutions will see your application history when you apply for a credit product next.

      Thanks,

      Jonathan

  4. Default Gravatar
    MirandaJanuary 23, 2018

    Is it possible to set up and Australian bank account with Citibank while overseas? I am an Australian citizen but not in the country presently.

    • Default Gravatar
      IanJanuary 29, 2018

      Hi Miranda,

      Thanks for reaching out! This is possible if you are already an existing Citibank customer in your home country. You just need to visit your local Citibank branch and speak to a Relationship Manager or call the Citibank Global Support Centre. I will email you separately for Citibank’s contact details. Here’s an additional reference that might be of help too. (https://www.finder.com.au/moving-to-australia/opening-a-bank-account-in-australia). Here, you will also find other banks having migration programs.

      Hope that helps.

      Best,
      Ian

  5. Default Gravatar
    tessNovember 20, 2017

    I’m travelling to chile, peru and bolivia and am wondering if this would be a good option? also would you recommend getting a credit card as well for emergency
    , as this is basically just a travel card?

    thanks

    • Staff
      ArnoldNovember 20, 2017Staff

      Hi Tess,

      Thanks for your inquiry

      This is a very versatile card and offers you real-time exchange rates. Citibank has ATMs in Bolivia and Peru, however, in Chile, there are only partner banks which may charge you for cash withdrawals. So it would be better paying using the card rather than withdrawing cash. In the end, it will ultimately depend on you if you still want to get a credit card as a back up.

      Hope this information helps

      Cheers,
      Arnold

  6. Default Gravatar
    JennyNovember 15, 2017

    Can I use Citibank card Plus (everyday account) in Slovakia and Spain and Portugal?

    • Staff
      JhezelynNovember 15, 2017Staff

      Hi Jenny,

      Thank you for your comment.

      As per one of the features of Citibank Plus account, you are able to withdraw money from any ATM overseas and not charged a Citibank fee or FX transfer fee. In addition, it shows that there are Citi ATM’s in Spain and Slovakia therefore you can use the said card to these countries.

      Hope this helps.

      Regards,
      Jhezelyn

  7. Default Gravatar
    JPYAugust 16, 2017

    Hi, I’m having my Citibank Plus ATM Debit Card (MasterCard). Wondering what is the transaction fee charge when I withdraw money at Japan foreign bank atm machine? Does it follow the MasterCard FOREX rate?

    • Staff
      ArnoldAugust 16, 2017Staff

      Hi JPY Travel,

      Thanks for your inquiry.

      Citibank doesn’t charge any fees for transactions made at overseas ATMs, though some third party bank operators could charge a fee for using their ATMs. So if you use a Citibank ATM overseas, the withdrawal is free but you need to take into account exchange rates. Yes, it follows the MasterCard FOREX rate. If you’re using a non-Citibank branded ATM overseas, then the ATM operator is likely to charge you a fee. It’s important to note that this isn’t a Citibank charge and is out of Citibank’s control.

      Hope this information helped.

      Cheers,
      Arnold

  8. Staff
    RenchJuly 20, 2017Staff

    Hi Chloe,

    Thanks for your inquiry. Please note that we are not affiliated with Citibank or any company we feature on our site and so we can only offer you general advice.

    When you transfer funds in any currency from your Citibank Plus account to any other account in the world, you will not be charged a transfer fee.

    Citibank Global Transfers are available when you transfer money from Citibank Australia to an eligible Citibank account in the selected countries listed above this page.

    When you send money between Citibank accounts in participating countries your money will arrive instantly. When you transfer your money online to any other bank account your payment will be processed in three to five business days.

    There will be charges for international money transfer to a non-Citibank account. Please contact Citibank directly for further info.

    Cheers,
    Rench

  9. Default Gravatar
    ElaJuly 13, 2017

    I am in UK. If I now want to inquire about my Citi debit card obtained from Citibank in Sydney, what is the phone number to call? And is it a free call? Can I use it in all retail and restaurants in Lisbon and Spain?

    • Default Gravatar
      JonathanJuly 15, 2017

      Hello Ela,

      Thank you for sending your inquiry today. :)

      The overseas # you can use is +61 2 8225 0615 which is available 24/7, subject to applicable rates by your provider.

      As for the usage of card in Span and Lisbon, it is generally accepted with Visa affiliated merchants.

      Hope this helps.

      Cheers,
      Jonathan

  10. Default Gravatar
    SylvesterJuly 12, 2017

    Does the no foreign transaction fees apply to online shopping purchases made overseas?

    • Staff
      DanielleJuly 13, 2017Staff

      Hi Sylvester,

      Thank you for contacting finder. We are a comparison website and general information service, we’re more than happy to offer general advice.

      Citibank Plus Transaction account will waive foreign transaction fees for online shopping purchases. You may refer to this page for more information.

      I hope this helps.

      Cheers,
      Danielle

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