finder.com.au
14+ Exclusive Offers
finder.com.au > Frequent Flyer
Important Information*
man-card-laptop

How to transfer your credit card rewards to your frequent flyer program

Turn your purchases into flights by transferring your credit card reward points to your frequent flyer program.

There are a number of rewards credit cards that let you transfer the reward points you earn to different frequent flyer programs. These cards are sometimes referred to as indirect rewards credit cards. The process for transferring frequent flyer points from a rewards credit card varies depending on the credit card provider and the frequent flyer program. This guide looks at the different credit card providers that offer this service and how it works so that you can make your credit card and frequent flyer rewards go further.

Credit card rewards programs covered in this guide

How do I transfer my credit card rewards to a frequent flyer program?

The following section provides details of the transfer process for individual credit card providers and airline loyalty programs, so that you know exactly what steps you need to take.

amex-logo

American Express Membership Rewards

If you have an American Express credit card that earns Membership Rewards, you can transfer points to a wide range of frequent flyer programs using the following steps:

  1. Log into your account.
  2. Link your frequent flyer membership number to your Membership Rewards account.
  3. Select the ‘redeem’ option.
  4. Follow the prompts to transfer your Membership Reward points to your chosen frequent flyer program.

American Express offers Membership Rewards on a wide range of its personal and business cards. Depending on your circumstances, you could choose from any of the cards below:

Frequent flyer program Transfer requirements Points rates

Air New Zealand Airpoint
  • Minimum transfer amount: 2,000 points
  • Estimated transfer time: 1 business day
 100 Membership Rewards = 1 Airpoints Dollar

Cathay Pacific Asia Miles
  • Minimum transfer amount: 5,000 points
  • Estimated transfer time: 3 business days
 1 Membership Rewards = 1 Asia Mile

Emirates Skyward
  • Minimum transfer amount: 2,000 points
  • Estimated transfer time: 1 business day
 4 Membership Rewards points = 3 Skywards miles
Etihad Guest
  • Minimum transfer amount: 1,000 points
  • Estimated transfer time: 3 business days
 1 Membership Reward point = 1 Etihad Guest mile
Malaysia Airlines Enrich
  • Minimum transfer amount: 500 points
  • Estimated transfer time: 2 business days
 1 Membership Rewards point = 1 Enrich mile
Qantas Frequent Flyer*
  • Minimum transfer amount: 2,000 points*Only available for cardholders enrolled in the Business Ascent and Ascent Premium programs
 1 Membership Rewards point = 0.5 Qantas Points
Singapore Airlines KrisFlyer
  • Minimum transfer amount: 5,000 points
  • Estimated transfer time: 3 business days
 1 Membership Rewards point = 1 KrisFlyer mile
Thai Royal Orchid Plus
  • Minimum transfer amount: 5000 points
  • Estimated transfer time: 5 business days
 1 Membership Rewards point = 1 Royal Orchid Plus mile
Virgin Australia Velocity
  • Minimum transfer amount: 2000 points
  • Estimated transfer time: 3 business days
 1 Membership Rewards point = 1 Velocity Point
Virgin Atlantic Flying Club
  • Minimum transfer amount: 2000 points
  • Estimated transfer time: 5 business days

Not available as an Airline Transfer Partner in the Gateway program

 1 Membership Rewards point = 1 Flying Club mile

American Express also notes that points transferred to frequent flyer programs are not reversible and are subject to the terms and conditions of both Membership Rewards and the partner program. So you may want to double-check details before transferring points from your Membership Rewards card.

Compare American Express credit cards here

Back to top

ANZ_logo_l

ANZ Rewards

The following credit cards that are linked to the ANZ Rewards program allow you to transfer points to frequent flyer programs:

Frequent flyer program Transfer requirements Points rates
Air New Zealand Airpoints
  • Initial transfer: Minimum 3,000 Reward Points
  • Additional transfers: Available in multiples of 1,500 Reward Points
  • Estimated transfer time: 6 business days
 3,000 Reward Points = 15 Airpoints Dollars
Cathay Pacific Asia Miles
  • Initial transfer: Minimum 3,000 Reward Points
  • Additional transfers: Available in multiples of 1,500 Reward Points
  • Estimated transfer time: 18 business days
 3,000 Reward Points = 1,000 Asia Miles
Singapore Airlines KrisFlyer
  • Initial transfer: Minimum 6,000 Reward Points
  • Additional transfers: Available in multiples of 3,000 Reward Points
  • Estimated transfer time: 14 business days
 6,000 Reward Points = 2,000 KrisFlyer Miles
Virgin Australia Velocity
  • Minimum initial transfer. Transfers available in multiples of 2 Reward Points, with no minimum
  • Estimated transfer time: 5 business daysAuto-redemption is also available for Velocity Points.
 2 Reward Points = 1 Velocity Point

ANZ Business Rewards

Frequent flyer program Transfer requirements Transfer points rates
Qantas Frequent Flyer
  • Estimated transfer time: Allow up to 6 business days for Qantas Frequent Flyer Points to be allocated to your Account
 2 Reward Points for 1 Qantas Frequent Flyer point
Air New Zealand
  • Initial transfer: Initial minimum of 3,000 Reward Points for Airpoints Dollars, with additional multiples of 1,500 Reward Points thereafter.
  • Estimated transfer time: Allow up to 6 business days for Airpoints Dollars to be transferred to your account
 Redeem 3,000 Reward Points for 15 Airpoints Dollars
Asia Miles
  • Estimated transfer time: Allow up to 18 business days for points to be allocated to your account
 Redeem an initial minimum of 3,000 Reward Points for Asia Mile, additional multiples of 1,500 Reward Points thereafter
Velocity Frequent Flyer
  • Estimated transfer time: Allow up to 5 business days for Velocity Points to be allocated to your Account.
 Redeem multiples of 2,250 Reward Points
Singapore Airlines KrisFlyer Miles
  • Initial transfer: Redeem an initial minimum of 6,000 Reward Points for KrisFlyer Miles, and additional multiples of 3,000 Reward Points.
  • Estimated transfer time: Allow up to 14 business days for Kris Flyer Miles to be allocated to your account.
 Redeem multiples of 3,000 Reward Points for 1,500 KrisFlyer Miles

Compare ANZ credit cards here

Back to top

citibankprovider-logo250x250

Citi Rewards

Citi offers points transfer options for the following credit cards:

Frequent flyer program Transfer requirements Points rates
Emirates Skywards Minimum transfer
  • 15,000 Citi Rewards points (Prestige and Signature)
  • 20,000 Citi Rewards points (Rewards Platinum)
 3 Citi Rewards points = 1 Skywards Mile
Singapore Airlines KrisFlyer Minimum transfer
  • 20,000 Citi Rewards points (Prestige and Signature)
  • 25,000 Citi Rewards points (Rewards Platinum)
 3 Citi Rewards points = 1 KrisFlyer Mile
Virgin Australia Velocity Minimum transfer
  • 20,000 Citi Rewards points (Prestige and Signature)
  • 25,000 Citi Rewards points (Rewards Platinum)
 2.5 Citi Rewards points = 1 Velocity Point

Citi also says it reserves the right to change these terms and conditions at any time without notice. So for the most up-to-date details, login to your Citi Rewards account and check your options there.

Compare Citi credit cards here

Back to top

commonwealthbankprovider-logo250x250

Commonwealth Bank Awards

The CommBank Awards program allows you to transfer Awards points to either the Qantas Frequent Flyer Program or the Velocity Frequent Flyer Program. There are different requirements for each of these options, which are outlined in the table below.To transfer points, you will need to have one of the following cards:

Frequent flyer program Transfer requirements Points rates
Qantas Frequent Flyer You have to opt-in to Qantas Frequent Flyer Direct through your Awards account. There is a $30 annual charge for this service. Then all future CommBank Awards points earned will be automatically transferred to your Qantas Frequent Flyer account on a monthly basis.Note that any CommBank Awards points earned prior to your opt-in date cannot be transferred to your Qantas Frequent Flyer account. Exclusions, points caps and limitations apply. Refer to the CommBank Awards Terms and Conditions booklet or CommBank website for more information. 1 Qantas Point = 2.5 Awards points
Virgin Australia Velocity A minimum of 3,600 Awards points must be redeemed for Velocity Points. Additional point transfers must be in increments of 1,000 Awards points.
  • Minimum transfer. Transfers can only be made to Velocity accounts with the same name as the primary cardholder.
  • Estimated transfer time: Five working days
 Awards and Gold cards: 1 Velocity Point = 2.5 Awards pointsPlatinum and Diamond cards: 1 Velocity point = 2 Awards points

Compare Commonwealth Bank credit cards here

Back to top

diners-club-logo

Diners Club Rewards

The Diners Club Rewards program gives you the ability to transfer your reward points to a number of frequent flyer programs. Just log in online or call Diners Club and follow these steps:

  1. Select the participating travel loyalty program you want to transfer points to.
  2. Select the number of points to transfer.
  3. Confirm and accept the terms and conditions.

Diners Club offers the following range of charge cards for individuals and businesses:

Frequent flyer program Transfer requirements Points rates
Air Canada Aeroplan Rewards must be redeemed by the primary cardholder and the frequent flyer account must be in their name.
  • Estimated transfer time: Up to 28 days
 2 Rewards points = 1 Aeroplan point
Alaska Airlines Mileage Plan Rewards must be redeemed by the primary cardholder and the frequent flyer account must be in their name.
  • Estimated transfer time: Up to 28 days
 2 Rewards points = 1 Mileage Plan point
American Airlines AAdvantage Rewards must be redeemed by the primary cardholder and the frequent flyer account must be in their name.
  • Estimated transfer time: Up to 28 days
 2 Rewards points = 1 AAdvantage point
Cathay Pacific Asia Miles Rewards must be redeemed by the primary cardholder and the frequent flyer account must be in their name.
  • Estimated transfer time: Up to 28 days
 2 Rewards points = 1 Asia Mile
Delta SkyMiles Subject to frequent flyer program terms and conditions 2 Rewards points = 1 Delta SkyMile
EVA Air Infinity MileageLands Subject to frequent flyer program terms and conditions 3 Rewards points = 1 Infinity MileageLands Mile
Emirates Skywards Subject to frequent flyer program terms and conditions 2.5 Rewards points = 1 Skywards Mile
Etihad Guest Subject to frequent flyer program terms and conditions 2 Rewards points = 1 Guest Mile
EL AL Israel Airlines Matmid Club Rewards must be redeemed by the primary cardholder and the frequent flyer account must be in their name.
  • Minimum transfer. Your redemption must be in blocks of 4,000 Diners Club Reward points.
  • Estimated transfer time: Up to 28 days
 2 Rewards points = 1 Matmid Point
Flying Blue(Air France and KLM) Subject to frequent flyer program terms and conditions 2 Rewards points = 1 Flying Blue Award Mile
Frontier Airlines Early Returns Subject to frequent flyer program terms and conditions 2 Rewards points = 1 EarlyReturns Mile
Garuda Indonesia Frequent Flyer Subject to frequent flyer program terms and conditions 2 Rewards points = 1 Garuda Frequent Flyer Mile
Hawaiian Miles Rewards must be redeemed by the primary cardholder and the frequent flyer account must be in their name.
  • Minimum transfer. Your redemption must be in blocks of 4,000 Diners Club Reward points.
  • Estimated transfer time: Up to 28 days
 2 Rewards points = 1 Hawaiian Mile
Malaysia Airlines Enrich Subject to frequent flyer program terms and conditions 2 Rewards points = 1 Enrich Mile
Qatar Airways Privilege Club Subject to frequent flyer program terms and conditions 2 Rewards points = 1 Qmile
SAS EuroBonus Rewards must be redeemed by the primary cardholder and the frequent flyer account must be in their name.
  • Minimum transfer. Your redemption must be in blocks of 4,000 Diners Club Reward points.
  • Estimated transfer time: Up to 28 days
 2 Rewards points = 1 EuroBonus Point
Singapore Airlines KrisFlyer Subject to frequent flyer program terms and conditions 2 Rewards points = 1 KrisFlyer Mile
South African Airways Voyager Rewards must be redeemed by the primary cardholder and the frequent flyer account must be in their name.
  • Minimum transfer. Your redemption must be in blocks of 4,000 Diners Club Reward points.
  • Estimated transfer time: Up to 28 days
 2 Rewards points = 1 Voyager Mile
Southwest Airlines Rapid Rewards Rewards must be redeemed by the primary cardholder and the frequent flyer account must be in their name.
  • Minimum transfer. Your redemption must be in blocks of 4,000 Diners Club Reward points.
  • Estimated transfer time: Up to 28 days
 2 Rewards points = 1 Rapid Rewards Point
Thai Airways Royal Orchid Plus Subject to frequent flyer program terms and conditions 2 Rewards points = 1 Royal Orchid Plus Mile
Virgin Australia Velocity Subject to frequent flyer program terms and conditions 1.5 Rewards points = 1 Velocity Point

Compare Diners Club charge cards

Back to top

hsbcprovider-logo250x250

HSBC Rewards Plus

If you have an HSBC credit card enrolled in Rewards Plus, you can transfer your points to three different frequent flyer programs. Just provide your frequent flyer membership number to HSBC and login to your account to redeem your reward points for the selected frequent flyer miles. There are two HSBC credit cards that offer Rewards Plus:

Frequent flyer program Transfer requirements Points rates
Cathay Pacific Asia Miles
  • Minimum transfer. You can transfer either 5,000 or 10,000 HSBC points at a time.
  • Estimated transfer time: 4-6 weeks
 1 HSBC Premier Reward Points = 0.5 Asia Miles
Singapore Airlines KrisFlyer
  • Minimum transfer. You can transfer either 5,000 or 10,000 HSBC points at a time.
  • Estimated transfer time: 15 working days
 1 HSBC Premier Reward Points = 0.5 KrisFlyer Miles
Virgin Australia Velocity
  • Minimum transfer. You can transfer either 5,000 or 10,000 HSBC points at a time.
  • Estimated transfer time: 5 working days
 1 HSBC Premier Reward Points = 0.5 Velocity Points

Compare HSBC credit cards here

Back to top

St.George

St.George Amplify Rewards

With a St.George credit card that earns Amplify Rewards, you can transfer your points to three different frequent flyer programs. You can get Amplify Rewards with any of the following St.George credit cards:

Frequent flyer program Transfer requirements Points rates
Malaysia Airlines Enrich Points can only be redeemed in multiples of 500 and you must be a member of the selected frequent flyer program. 500 Amplify points = 250 frequent flyer points
Singapore Airlines KrisFlyer
Virgin Australia Velocity

Compare St.George Credit cards here

Back to top

suncorp-new-logo-200x100

Suncorp Bank Rewards

Suncorp’s Points Transfer option is only available on Suncorp Platinum and Business Clear Options credit card accounts enrolled in Suncorp Bank Rewards.

Frequent flyer program Transfer requirements Points rates
Qantas Frequent Flyer Suncorp Platinum: You have to opt into Qantas Frequent Flyer Direct through your Suncorp credit card account. Then all future points earned will be automatically transferred to your Qantas Frequent Flyer.There is a $49 annual charge for this service.
  • Suncorp Platinum: Earn 1.25 Qantas Points per $1
  • Suncorp Business: 1 Reward points = 1 Qantas Point
Singapore Airlines KrisFlyer
  • Minimum transfer. Minimum of 25,000 Suncorp Rewards points per transfer
 2.5 Reward points = 1 KrisFlyer Mile
Virgin Australia Velocity
  • Minimum transfer. Minimum of 25,000 Suncorp Rewards points per transfer
 1 HSBC Premier Reward Points = 0.5 Velocity Points

Compare Suncorp credit cards here

Back to top

westpac-logo

Westpac Altitude Rewards

The Westpac Altitude Rewards program lets you convert your points to a selection of major international airline frequent flyer programs. You must have earned at least 3,000 points before you can claim any rewards. There are two personal Westpac Altitude cards and two business options to choose from:

Frequent flyer program Transfer requirements Points rates
Air New Zealand Airpoints
  • Initial transfer minimum. There is a minimum conversion of 1,920 Altitude Rewards points. Then multiples of 480 Altitude Rewards points.
  • Transfer time. Allow up to 3 working days for points to appear on your Airpoints account.
 180 Altitude Points = 1 Airpoints dollar
Cathay Pacific Asia Miles A minimum conversion requirement applies per redemption. 2.5 Altitude Points = 1 Asia Miles point
Malaysia Airlines Enrich
  • Minimum transfer amount. Account Holders must redeem a minimum of 3,000 Altitude Points per transfer to Enrich points, with redemption of additional Altitude Points in multiples of 500 Reward Points.
 2 Altitude Points = 1 Enrich Mile
Singapore Airlines KrisFlyer
  • Minimum transfer amount. A minimum of 3,000 Altitude points are required per redemption and can only be processed in multiples of 500 Altitude points. Only whole Altitude points can be redeemed for frequent flyer points and no fraction of points can be redeemed.
 3,000 Altitude points = 1,200 KrisFlyer Miles
Virgin Australia Velocity
  • Minimum transfer amount. You must redeem a minimum of 3,000 Altitude Points with additional increments in multiples of 500 Altitude Points. Auto-redemption is also available for Velocity.
 2 Altitude Points = 1 Velocity Point

Compare Westpac credit cards here

Back to top

How to get the most out of your points

Consider the following factors before transferring your credit card reward points to a frequent flyer program to make sure it is worth it.

  • Frequent flyer membership. You must be a member of the frequent flyer program before you request a point transfer from your credit card. Keep in mind this could lead to an additional membership cost.
  • Participating frequent flyer programs. Some credit card providers let you transfer points to a wide range of airline loyalty programs, while others may only offer one or two frequent flyer transfer options.
  • The number of points required. There may be a minimum or maximum amount of credit card rewards you can transfer to a frequent flyer program.
  • The points rate. The amount of credit card rewards you need to get frequent flyer points varies. For example, 1 credit card reward point may equal 0.5 frequent flyer points.
  • The transfer time. After you transfer your credit card rewards to a frequent flyer program, it could be up to a month or even longer before they are credited to your frequent flyer account.
  • Credit card fees. If you get a rewards credit card and want to transfer points to frequent flyer programs, make sure you consider the annual fee, interest rates and other potential costs so that you know it is an affordable option for your needs.
  • Program changes. Most credit card issuers reserve the right to change their reward program options and redemptions at any time. The same is true for frequent flyer programs, so it’s important to get up-to-date information on your reward options before you transfer points to an airline loyalty program.

Whether you’re a member of several different frequent flyer programs or just want to find other ways to use your credit card rewards, by learning about point transfers you can choose exactly where your points go and how you use them.

Back to top

Frequently asked questions

Sally McMullen

Sally McMullen is an editor at finder.com.au who is a credit cards, frequent flyer and travel money expert by day and music maven by night.

Was this content helpful to you? No  Yes

Related Posts

How to transfer credit card rewards points to Velocity Frequent Flyer Points

Discover how you can get more value out of your credit card by transferring your reward points to your Velocity Frequent Flyer account.

Velocity Rewards: Earn Velocity Rewards Points with your credit card

Are you tired of limited rewards programs which don't offer much value? If so then switch over to the Velocity Rewards Credit Cards program. This program has a wide range of partners that allow you to redeem your points with such as Suncorp Bank, American Express, ANZ Rewards Visa and Citi. Provided are more details about these Velocity rewards credit cards.

Tricks on how to earn frequent flyer points

A comprehensive guide on how to earn more frequent flyer points on your everyday purchases.

Westpac Frequent Flyer Rewards Credit Cards - Earn Velocity Points

Enjoy the flexibility of your Westpac Altitude Rewards by transferring them to Velocity Points and redeeming them for flights, travel packages and more with Velocity and its partners.

Where can you travel with 100,000 American Express Membership Rewards points

Find out how you can redeem your American Express Membership Rewards points for your flights and the destinations and airlines your points can take you to.

Ask an Expert

You are about to post a question on finder.com.au:

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com.au is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Finder only provides general advice and factual information, so consider your own circumstances, or seek advice before you decide to act on our content. By submitting a question, you're accepting our Privacy & Cookies Policy and Terms of Use, Disclaimer & Privacy Policy.

32 Responses

  1. Default Gravatar
    DenisMay 17, 2018

    I have a Westpac Altitude Black card with just over a million points. What airline/s could I use to purchase an around the world ticket leaving Australia to USA to UK and then home to Australia

    Reply
    • finder Customer Care
      AshMay 17, 2018Staff

      Hi Denis,

      Thank you for contacting finder.

      With Westpac Altitude Black, you can redeem your Altitude points through their airline partners which are Virgin Australia, Singapore Airlines, Cathay Pacific, Malaysia Airlines and Air New Zealand. You can log-in to your Altitude Rewards Account to book your flights on any of the above airlines with the available destination of your choice.

      I hope this helps.

      Let us know if there is anything else that we may assist you with.

      Cheers,
      Ash

      Reply
  2. Default Gravatar
    BonitaNovember 26, 2017

    I have an Amplify Credit Card that attracts QFF points.
    I also have remaining points still sitting in QFF that I was told would be transferred to my Credit Card . Can I merge these 2 lots of points for one flight? Or how can I have the QFF transferred to my Credit Card

    Reply
    • Default Gravatar
      AsiaNovember 28, 2017

      Hi Bonita,

      Thank you for your inquiry,

      Upon checking the page that you’re on, Your qantas frequent flyer points can be added to your credit card if your card is directly linked to a frequent flyer program. You can redeem them for rewards including flights, flight upgrades and travel packages.

      Take note that the frequent flyer program may vary because most of the credit card issuers change their reward program options and redemptions at any time. It is best to get an up-to-date information or contact them about your reward options before to transfer points to an airline loyalty program.

      I hope this information helped.

      Cheers,
      Asia

      Reply
  3. Default Gravatar
    michelleMay 10, 2017

    how do i transfer my points to use on qantas or emirates please

    Reply
    • finder Customer Care
      LouMay 11, 2017Staff

      Hi Michelle,

      Thanks for your question.

      So I can assist you further, may I know from what Rewards program are you transferring your points from? The procedure and conversion rates vary depending on your current rewards program.

      Cheers,
      Anndy

      Reply
  4. Default Gravatar
    grayNovember 9, 2016

    i have coles flybuy card and would like to transfer points to my frequent flyers card.how do i do it

    Reply
    • finder Customer Care
      SallyNovember 9, 2016Staff

      Hi Gray,

      Thanks for your question.

      If you’d like to transfer your points to your Velocity frequent flyer account, you can do so by following these steps:
      1. Go to http://www.flybuys.com.au and log in to your account.
      2. Click on “My Account” and then select “Linked Accounts” from the menu.
      3. Select “Velocity Frequent Flyer” from the list of partners you can link with.
      4. Enter your Velocity membership number, full name and date of birth, then click “Add account” to complete the process.

      Please remember that you can only transfer your flybuys points in increments of 2,000 and will receive 870 Velocity Points.

      Cheers,

      Sally

      Reply
  5. Default Gravatar
    cazOctober 26, 2016

    How do I book flights on United Airlines with points, can I transfer from Kris Flyer?
    What are there other partners?

    Reply
    • finder Customer Care
      LouOctober 26, 2016Staff

      Hi Caz,

      Thanks for your question.

      You can earn points on United Airlines eligible flights by signing up in the United Mileage Plus Frequent Flyer Program. Unfortunately, points earned cannot be transferred to Kris Flyer program. Points earned can be redeemed for flight and upgrade with partner airlines including Star Alliance members.

      Cheers,
      Anndy

      Reply
  6. Default Gravatar
    ArmindoSeptember 30, 2016

    What to do to get my commonwealth bank gold award points, transferred to Velocity Frequent Flyer?

    Reply
    • finder Customer Care
      LouSeptember 30, 2016Staff

      Hi Armindo,

      Thanks for your question.

      To transfer your points to Velocity Frequent Flyer, just head to the “redeem points for travel” section of the CommBank Awards website. From there, you will be able to transfer multiples of 1,000 starting from a minimum of 3,600 CommBank Awards points. You should allow up to five business days for CommBank Awards points to convert to Velocity points.

      Please note that to facilitate this transfer, the CommBank Awards and Velocity membership must be in the same name. Once your points are transferred, it can no longer be cancelled or reversed.

      Cheers,
      Anndy

      Reply
  7. Default Gravatar
    ShaalAugust 31, 2016

    How do I transfer points earned on my Westpac card to my Qantas FF account? Is this automatic? If so, what is the cycle/frequency this transfers? If it is manual, how do I manually move these points? I want to book a flight that is short a couple of hundred points so I have been using my card for everything to gain these points, but none have been added.

    Reply
    • finder Customer Care
      MaySeptember 1, 2016Staff

      Hi Shaal,

      Thank you for your question.

      May I know what Westpac credit card you currently hold?

      If your card lets you earn Qantas points on eligible purchases, then those points are automatically added to your Qantas Frequent Flyer account. Otherwise, please contact Altitude Rewards customer service team.

      To use your Qantas points for booking a flight, please visit Qantas website and log in to your FF account.

      Cheers,
      May

      Reply
  8. Default Gravatar
    July 24, 2016

    I was wondering how to link my altitude black points to the Qanats frequent flyer program instead of the altitude program.

    Reply
    • finder Customer Care
      MayJuly 24, 2016Staff

      Hi Jenny,

      Thanks for your inquiry.

      If you wish to opt into Altitude Qantas from Altitude Rewards, you would need to contact Westpac’s Card Customer Service Centre and request the switch of points. I’ve sent to your email their contact details for your convenience.

      Please also note that you may switch between Altitude Qantas and Altitude Rewards programs at any time and any number of times. You should allow at least 10 business days for your request to switch to be processed or as advised at the time of your request.

      Hope this helps.

      Cheers,
      May

      Reply
  9. Default Gravatar
    TinaJuly 17, 2016

    Our velocity frequent flyer has a family membership where points go into one account,can my altitude points be transferred into my husbands velocity account.

    Reply
    • finder Customer Care
      SallyJuly 18, 2016Staff

      Hi Tina,

      Thanks for your question.

      You should be able to transfer Altitude Points to your husband’s Velocity account if you’re all linked under the one account. You can transfer the points via the Westpac website. You’ll just need to link the Velocity account to the Altitude rewards account.

      I hope this has helped.

      Cheers,

      Sally

      Reply
  10. Default Gravatar
    mrobbo1111June 21, 2016

    I want to fly Canadian Airways from Sydney to Vancouver.

    How do I transfer my Altitude points to Canadian Airways frequent Flyer points that I may use sometime in the future.

    Since I’ve changed banking credit cards, I need to use the Altitude Points before the end of June.

    Reply
    • finder Customer Care
      SallyJune 23, 2016Staff

      Hello,

      Thanks for your question.

      Just to confirm, are you referring to Westpac Altitude rewards or Canadian Airways Altitude frequent flyer rewards? If you are referring to a Westpac credit card with Altitude rewards, please note that Westpac isn’t partnered with Canadian Airways, so you’d be unable to transfer your points to that airline.

      Otherwise, if you’re referring to Canadian Airways Altitude points, then they should automatically appear in your frequent flyer account which you can then use to redeem a flight with Canadian Airways.

      I hope this has helped, but please do not hesitate to follow up if you need further clarification.

      Cheers,

      Sally

      Reply
Ask a question
Go to site