Kogan Landlord Insurance Review

What does Kogan landlord insurance cover?

You can choose from three levels of landlord cover with Kogan landlord insurance: building insurance, contents insurance, and combined building and contents insurance.

Here's some of the main insured events a Kogan landlord insurance policy can cover you for:

Kogan landlord insurance is underwritten by QBE. It has a 21-day cooling off period which is the standard among most insurers and you'll need to pay an excess when you make a claim.

Kogan landlord insurance features

Kogan landlord insurance complaints

We looked at home insurance complaint data from the Australian Financial Complaints Authority (AFCA) between July to December 2020. The data breaks down different underwriters and compares their business size to the number of complaints processed.

When comparing insurers, keep in mind that insurers with a larger market share serve more customers so can potentially get more complaints.

Kogan has recently changed underwriters to QBE Insurance (Australia) Limited. Most recent data compares complaints while still being underwritten by The Hollard Insurance Company Pty Ltd.

Here's an overview of how Kogan (which is underwritten by Hollard) did. It includes other brands underwritten by Hollard so keep in mind that the total number of complaints is not necessarily all for Kogan:

Here are some things we noticed about Kogan and their underwriter:

• Hollard resolved a high percentage of its complaints directly with its customers and did not have to escalate them to AFCA which tends to make the process longer.

• Hollard has one of the highest number of complaints compared to other similar-sized companies.

Bottom line about Kogan landlord insurance

Kogan is a good landlord insurer if you're on the lookout for a popular insurer and you want money off when you shop at Kogan. Kogan is a good option if you're looking for a reputable underwriter (QBE), and you like kickbacks when you shop online.

If you're not yet ready to buy, you can compare other landlord insurance policies side-by-side here.

FAQs about Kogan landlord insurance

• Who is eligible for a Kogan landlord insurance policy?

  Most properties in Australian states will be eligible for a landlord insurance policy with Kogan, however there are always exclusions. Kogan also covers, short term rentals, holiday homes and granny flats. It should be kept in good repair and be reasonably protected from loss or damage. It also must comply with local government and statutory requirements, be used primarily for domestic purposes and unlikely to be unoccupied for more than 90 consecutive days. It should not be:

  • Used for holiday letting, temporary sharing or house-sitting arrangements
  • Under construction or major repair

• What additional benefits are there?

  With landlord insurance, you are also covered for:

  • Malicious damage or theft by tenants.

  • Debris removal. Reasonable costs for necessary debris removal or demolitions following an insured event.
  • Loss of rent following damage. Up to the lesser of either 24 months of rent or 20% of sum insured for building and 20% of sum insured or $25,000 for contents, if tenants can no longer safely reside in the property following an insured event.
  • Open air contents. For property kept outside, such as barbecues and garden furniture.

• How do I make a claim with Kogan landlord insurance?

  Before making a claim you should:

  • Secure your property and take reasonable steps to prevent further damage
  • Report the incident to police if applicable
  • Call the Kogan claims team on 1300 034 888 and report the incident

  Do not admit any guilt, liability or fault, except to police, and do not offer to negotiate or settle with any other parties, or consent to any repairs without approval from Kogan, except for the purposes of minimising further damage.

Kogan landlord insurance reviews

If you've held or currently hold a Kogan landlord insurance policy, we'd love to hear from you. Your reviews help other Australians decide if Kogan is right for them. Some reviews are from a survey commissioned by Finder.