Questions to ask a prospective property manager
Leanne Habib, CEO of Premium Strata, offers 6 key questions you can ask potential property managers to help with your choice:
- What are your qualifications? "This would provide an indication of the level of experience the manager has to offer, such as a licensed manager versus a manager who holds a certification of registration," she says.
- How many properties do you manage as a company? This is an indication of the size of the agency and their experience and service levels. Be mindful that an agency that looks over a large volume of properties may not have the time to devote to managing your property.
- How many properties are allocated to each manager within the company? "This will provide an indication if their managers have too many properties to look after, and in return are likely to be stretched out over too many clients, giving less time to each client as a result," Habib says.
- What is your commitment to best practice? "This will provide an overview of how they do things within their business," Habib says.
- How will repairs and maintenance be handled? Will I be contacted before any work is performed?
- How often will you inspect the property? They should have a schedule for each property they manage, ensuring none slip between the cracks without regular inspections.
