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Five million Aussie drivers left with bill for damages they didn’t cause

Posted: 25 August 2020 2:42 pm
News

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Almost a third of drivers have had their car damaged by another vehicle but the culprit fled the scene.

Millions of Aussie drivers have reported being left with an unfair repair bill after another vehicle hit their car but didn't stick around to exchange details.

A Finder survey of 1,007 people found that 28% had suffered mystery damage to their cars. That figure rose to 31% when only car-owners were asked.

The research also revealed that baby boomers are most likely to suffer damage to their vehicles (34%), while drivers in regional areas are also at a higher risk (32%).

South Australian residents should also be particularly careful, as 37% of drivers in the state reported that their car had previously been hit by someone else who didn't own up - the highest percentage of any region in the country.

Unfortunately, many of the drivers will have no help in covering the unexpected cost. According to Finder's Consumer Sentiment Tracker, a nationally representative survey of more than 15,000 respondents, almost 1 in 4 (24%) Australians don't have comprehensive car insurance.

Comprehensive car insurance is the only type of cover which will pay out if you sustain mysterious damage to your car - and it might not be as expensive as you think.

Cost research from the 2019 Finder Awards found that one budget car insurer averaged $682 a year for a comprehensive policy, while a different company hit a huge average of $3,325 a year.

That means you could save a huge $2,643 a year, just by comparing car insurance online.

Get a quote for comprehensive car insurance

Car insurance quotes have to be tailored to your vehicle, driving history, and risk factors. Click 'Get Quote' to see how much it might cost to fully protect your car.

Name Product Roadside Assistance Accidental Damage Storm Choice of Repairer Agreed or Market Value
Budget Direct Comprehensive
Optional
Optional
Agreed or Market
Finder's summary: Awarded the 2019 Finder Award for the Best Value Car Insurance, this policy offers solid coverage at a low cost. Budget Direct’s claims service has received a 4.2/5 based on nearly 5,000 customer reviews.

Who it might be good for: People who want a comprehensive policy without breaking the bank.
Bingle Comprehensive
Market
Finder's summary: Bingle consistently come up as one of the cheaper insurers out there. They only cover the basics, so you don't get to choose your own repairer, you're not covered for personal items in the car and you won't get a hire car if your car is stolen. But this keeps their premiums low.

Who it might be good for: Someone who wants a low cost option that covers them for the basics.
Qantas Comprehensive
Optional
Optional
Agreed or Market
Finder's summary: You'll be able to pick and choose how comprehensive you want your cover to be thanks to optional extras like roadside assistance, choice of your own repairer, and the option of agreed or market value. Plus, you'll earn Qantas Points when you join and get access to the Qantas Wellness App.

Who it might be good for: People who love collecting frequent flyer points.
Poncho Comprehensive
Agreed
Finder's summary: Poncho works like a monthly subscription - you pay monthly and can cancel and leave at anytime. You can also list multiple cars and drivers under one policy, making it ideal for families and groups living together under one household.

Who it might be good for: People who only need cover for a short period of time.
Youi Comprehensive
Optional
Agreed or Market
Finder's summary: Youi Comprehensive Car Insurance is one of the few providers to include roadside assistance in their policy. You'll also get access to YouiRewards which gives you discounts on furniture, parking and more. Youi also have a live chat feature on their site to talk through any questions.

Who it might be good for: People over 25 who want comprehensive cover with a focus on customer service.
Coles Comprehensive
Optional
Agreed or Market
Finder's summary: Coles have two-tiers of comprehensive car insurance to choose from. You'll earn double flybuys points at Coles supermarkets and you can get $10 off your Coles grocery bill every time you redeem 2,000 Flybuys points. If you're over 30, you can get roadside assistance free for a year.

Who it might be good for: Coles customers and Flybuys collectors.
Virgin Comprehensive
Optional
Optional
Agreed or Market
Finder's summary: Finalists for the 2019 Finder Awards for Best Value Car Insurance, Virgin Comprehensive provides a good level of cover for a decent price. You'll get 15% off when you buy online and get access to their hail hero service.

Who it might be good for: People who want a comprehensive policy that's affordable.
Real Comprehensive
Optional
Agreed or Market
Finder's summary: Real Comprehensive Car Insurance provides similar coverage to other insurers for the important stuff like looking after your car if it's stolen or you crash. They're also one of the few insurers who offer a Pay As You Drive policy, so you might be able to save big if you don't drive much.

Who it might be good for: Those that don't drive much can take advantage of their Pay As You Drive policy.
Kogan Comprehensive
Optional
Agreed or Market
Finder's summary: Kogan comes with all the perks that most comprehensive car insurance policies include but you'll also be entitled to some benefits on their online store. This usually comes in the form of a gift voucher or discount if you buy online. Plus, Kogan offer a pay as you drive option, which could be good if you're not on the road that much.

Who it might be good for: Kogan shoppers and those that don't drive much.
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