Send Payments review
- Number of Currencies
- 31
- Minimum Transfer Amount
- $250
- Pay By
- Bank transfer, PayID
- Fees (Pay by Bank Transfer)
- $0
Summary
Fee-free transfers in nearly 40 currencies to 180 countries.
Send Payments is an Australian money transfer specialist that's a top contender if you value personalised service and need to move large sums of money overseas. With fee-free transfers and dedicated account managers, it’s best suited for individuals and businesses sending more than a few thousand dollars who want guidance on timing their transfer.
However, if you're sending smaller amounts (under $2,000) or need a slick mobile app experience, you'll likely find better rates and a more convenient platform with a digital-first service like Wise.
Pros
-
Good for sending funds in 30+ currencies
Cons
-
Not so great for sending small amounts
Details
Product details
| Product Name | Send Payments |
| Pay By | Bank transfer, PayID |
| Receiving Options | Bank account |
| Customer Service | Phone, Email |
| Maximum Transfer Amount | $25,000,000 |
| Number of Currencies | 31 |
Send Payments: Pros and cons
Pros
- Fee-free transfers for all amounts
- Dedicated Australian-based account manager for every customer
- Excellent for large transfers, with a maximum limit of up to $25 million
- Highly rated by customers, with a 4.9/5 score on Trustpilot
- Offers risk management tools like forward contracts for up to 2 years
Cons
- No mobile app available
- Exchange rates may be less competitive for transfers under $2,000
- Minimum online transfer of $250
- PayID is temporarily unavailable for funding transfers
How does Send Payments compare to other services?
Send Payments carves out a niche by blending competitive rates for large transfers with the kind of hands-on service you don't get from app-only providers. Here’s how it stacks up against two popular alternatives.
Send Payments vs Wise
For smaller transfers, Wise is often cheaper. Its fee structure is transparent and it typically offers rates very close to the mid-market rate, making it a go-to for sending a few hundred or a couple of thousand dollars.
However, for larger amounts, Send Payments becomes much more competitive. The key difference is service. With Send, you get a dedicated account manager who you can call to discuss the market and lock in a rate. Wise is a purely self-service online platform. If you're making a significant transfer, like buying property overseas, that human guidance can be invaluable.
Send Payments vs OFX
OFX is another Australian-based specialist that offers a similar service model to Send, with 24/7 phone support and no transfer fees. Both are strong choices for large or complex transfers. Send Payments often gets praise in customer reviews for its highly personal service, assigning a single account manager who handles your account. OFX is a much larger, publicly listed company and may appeal to those who prefer a more established global brand. When comparing, it's worth getting a quote from both for your specific transfer amount and currency corridor.
What are Send Payments' fees and exchange rates?
Send Payments charges no transfer fees, regardless of the size or destination of your payment.
The company makes its money by adding a small margin, or 'spread', to the mid-market exchange rate. This is the standard practice for most international money transfer services. The margin Send Payments applies is variable and typically gets smaller the more money you send. This is why it's more competitive for larger transfers.
For a $10,000 transfer to the USA, you should always compare the final amount your recipient will get from Send Payments against a competitor like WireBarley to see who offers the better overall value on the day.
What can I use Send Payments for?
Send Payments offers several services for both personal and business customers:
- One-off transfers. Known as spot contracts, these are simple transfers where you lock in the best exchange rate available at that moment.
- Forward contracts. If you're concerned about exchange rates changing, you can use a forward contract to lock in today's rate for a transfer up to 2 years in the future. This is useful for large purchases like overseas property.
- Regular payments. You can schedule recurring payments for up to 12 months, which is ideal for paying overseas mortgages or tuition fees.
- Market orders. You can set a target exchange rate (a limit order) and your transfer will execute automatically if the market reaches it.
How do I send money with Send Payments?
To make a transfer, you first need to register for a free account.
- Get started. Visit the Send Payments website and begin the registration process.
- Choose your account. Select whether you are opening a personal or business account.
- Enter your details. Provide your name, address and contact information. You'll also need to give some detail about the transfers you plan to make.
- Verify your identity. To comply with Australian regulations, you'll need to verify your identity by providing details from your driver's licence or passport.
- Book your transfer. Once your account is active, you can lock in an exchange rate and book your transfer either online or over the phone with your account manager.
- Fund your transfer. You'll need to send the funds to Send Payments from your bank account via a standard bank transfer.
Send Payments limits, speed and payment options
- Payment options. You can only fund your transfer via a bank deposit. PayID has been temporarily removed as a payment option while the system is being upgraded.
- Transfer limits. The minimum online transfer is $250. For personal customers, the daily online transfer limit is $50,000. For larger amounts up to $25 million, you will need to speak with your account manager.
- Transfer speed. Most transfers are completed within 24 to 48 hours after Send Payments receives your funds.
- Supported currencies and countries. Send Payments supports transfers in over 100 currencies to more than 170 countries. This includes major destinations like the USA, UK, New Zealand and most of Europe and Asia.
Transfers typically take
24 hours
Is Send Payments safe and legit?
Yes, Send Payments is a legitimate and safe service. It is the trading name of SendFX Ltd, which is regulated by the Australian Securities and Investments Commission (ASIC) and registered with AUSTRAC, Australia's anti-money laundering and terrorism financing regulator.
On Trustpilot, Send Payments has an "Excellent" rating of 4.9 out of 5 stars, based on over 480 reviews. Customers frequently praise the proactive communication from account managers and the competitive exchange rates for large transfers.
What’s new with Send Payments?
Send Payments has been expanding its partnerships and team over the past year.
- Dye & Durham Partnership (May 2026): Send partnered with legal technology firm Dye & Durham to simplify international payments for law firms.
- New Chief Commercial Officer (February 2026): The company appointed Jason McClintock, an experienced payments executive, as its new CCO to drive growth.
- Pay.com.au Partnership (October 2025): Send now powers the international payments feature for the business payments platform Pay.com.au.
- Venture Funding (August 2025): The company raised AUD 5 million in a venture funding round to support its expansion.
Frequently asked questions
Sources
Your reviews
Tim Finder
Writer
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