Cathay Pacific Marco Polo Club and Asia Miles

Information verified correct on July 29th, 2016

Make the most of your frequent flying by earning Marco Polo Club points and Asia Miles, and spending them on more than just flight rewards.

Cathay Pacific has come a long way since it started operations in 1946, and like most prominent airlines, it offers flyers the opportunity to participate in its frequent flyer program, the Marco Polo Club.

Membership for this program comes in multiple tiers, and members can look forward to reservation and check-in benefits as well as baggage privileges and lounge access. Members can accumulate points and Asia Miles through different means so you can fly with more than 20 Asia Miles partner airlines as well as earn rewards.

Awards:

  • Best Transpacific Airline 2015 - Skytrax World Airline Awards
  • Best First Class Amenity Kit & Lounge 2015 - Australian Business Traveller Awards
  • Best Frequent Flyer Programme 2015 - Business Traveller Asia-Pacific Awards
  • Best Airline Lounge in Asia-Pacific 2015 - Business Traveller Asia-Pacific Awards

cathay-pacific-cardWhat is the Marco Polo program and how does it work?

The Marco Polo Club offers members a number of air travel related benefits, and this program, in addition to Cathay Pacific and Dragonair, also gives members the ability to earn points through the ‘oneworld alliance’ that comprises of airlines such as British Airways, American Airlines, Qantas, Malaysia Airlines and Japan Airlines.

This program comes with multiple tiers, and getting through these tiers depends on how frequently you fly, where more flying results in higher tiers. Higher tiers of course, give you access to more rewards.

  • Membership tiers. This program consists of four tiers, and these tiers progress from Green, for entry level members, to Silver, Gold, and Diamond. Membership status changes when there is an adequate increase in either club miles or club sectors, and this increase needs to take place every membership year. Resetting both, club miles and club sectors, takes place at the end of each membership year. Please see the table below of membership thresholds.
TiersClub miles (longer flights)Club sectors (shorter flights)Oneworld membership tier
Diamond120,00080Emerald
Gold60,00040Sapphire
Silver30,00020Ruby
GreenN/A4N.A
  • Benefits of a higher status level. Higher tiers come with increased benefits. For example, members in the top tier, Diamond, can access guaranteed business class seats on Cathay Pacific flights up to 24 hours before departure, and this benefit is not available to members of other tiers. Tier levels play a role in how much extra luggage you can carry, lounge access and check-in privileges, preferred seating and boarding.

How to earn Marco Polo Asia Miles

Marco Polo Club members can earn air miles through its Asia Miles travel reward program, and you can use accumulated points for companion tickets, upgrades and flight awards. Earning these miles is rather straightforward; buyers earn miles when they fly and when they use services of more than 500 partners spread over nine categories.

Those flying first class earn 150% of the actual miles they fly; business class flyers, 125%; premium economy class flyers, 110%; and economy class flyers, 25%, 50%, or 100%. What members need to bear in mind, though, is that the miles earned depend on eligible class fares.

  • Partner airlines. In addition to earning miles when you fly with Cathay Pacific, you also earn miles when you fly with any of its airline partners, and its long list of airline partners include Aer Lingus, Alaska Airlines, American Airlines, British Airways, Dragonair, Finnair, Gulf Air, Jet Airways, Qantas, Royal Brunei Airlines, S7 Airlines, and AirBerlin.
  • Hotel partners. Marco Polo Club members can earn Asia Miles when they stay with select hotels, the world over. Hotel partners include names like Accor, Fairmont, Hilton, Hyatt, Jinling, Jumeirah, Marriott, Park Plaza, Radisson, Shangri-La, Starwood, Taj, and more.
  • Other partners. In addition to airline, credit card, and hotel partners, Marco Polo Club members can also earn Asia Miles when buying duty-free products onboard Cathay Pacific and Dragonair flights, when dining with more than 300 global dining partners, and when buying cosmetics through online merchants on the Asia Miles iShop.
  • Linked credit cards. American Express Cathay Pacific Credit Card, American Express Cathay Pacific Corporate Card, and American Express Charge and Credit Card holders can earn miles in different ways. ANZ credit cardholders also qualify, where they can convert their reward points to miles. Credit cards issued by establishments like Citibank, HSBC, Standard Chartered, and Westpac also qualify to earn miles.

Associated Asia Miles airlines:

Air ChinaBritish AirwaysJALwaysQantas Airways
American Airlines®FinnairJet AirwaysVietnam Airlines
Gulf AirDragonairJ-AirRoyal Jordanian Airlines
Alaska AirlinesJapan AirlinesLANFlying with Cathay Pacific
China Eastern AirlinesJAL ExpressMexicana Airlines
IberiaJapan Transocean AirMalév Hungarian Airlines

Cathay Pacific services 115 destinations on five continents, however its strength lies in its well developed Asian network. Cathay Pacific has its hub in Hong Kong, but if you are a frequent traveller to Singapore, Bangkok or Hong Kong using the Cathay Pacific services is the best way to build up your Asia miles. This does not mean you are limited to Cathay Pacific when flying to Asia simply that it is your best first choice, many of the partner airlines will still provide Asia miles points no matter where you are flying, which is one of the great benefits of this rewards program.

Comparison of credit cards allowing you to transfer points to Marco Polo

Rates last updated July 29th, 2016.

American Express Platinum Card

Offer end date has been exteded to 1 August 2016.

May 31st, 2016

ANZ Rewards Platinum

Receive 50000 bonus Rewards Points

June 15th, 2016

ANZ Rewards Credit Card

Receive 25000 bonus Rewards Points

June 15th, 2016

View latest updates

Jonathan Choi Jonathan
Purchase rate (p.a.) Balance transfer rate (p.a.) Annual fee
HSBC Platinum Credit Card
HSBC have a partnership with Cathy Pacific and allow you to transfer points at a rate of 1 Asia Mile for every 2 HSBC points.
19.99% p.a. 0% p.a. for 15 months $149 p.a. Go to site More info
ANZ Rewards Credit Card
Apply for the ANZ Rewards Credit Card and get 25,000 Reward Points after your first eligible purchase is made within 3 months of card approval. You can also earn up to 1.5 points on your spending and the ability to transfer directly to Asia Miles.
18.79% p.a. $80 p.a. Go to site More info
American Express Platinum Edge Credit Card - Exclusive Offer
Get a 30,000 bonus points on signup when you meet the minimum spend requirement, earn up to 3 points per dollar spent and transfer your points into the Cathay Pacific program.
20.74% p.a. 0% p.a. for 12 months with 1% balance transfer fee $195 p.a. Go to site More info
American Express Platinum Card
Receive 100,000 Membership Rewards Bonus Points and earn up to 3 points per dollar spent. Gain access to travel insurance, $300 Platinum Travel Credit every year and access to 800 VIP airport lounges.
$1,200 p.a. Go to site More info
Citi Rewards Credit Card - Platinum Card
Earn up to 1.25 points for international spending and convert points to Cathay Pacific Air Miles in multiples of 5,000.
20.99% p.a. 0% p.a. for 24 months with 1.5% balance transfer fee $199 p.a. annual fee for the first year ($249 p.a. thereafter) Go to site More info
ANZ Rewards Platinum
Earn up to 2 for each dollar with the ability to transfer points to Cathay Pacific. Also offering 50,000 Reward Points after your first eligible purchase is made within 3 months of card approval.
18.79% p.a. $95 p.a. Go to site More info

How to transfer points to Asia Miles

Where can I redeem Marco Polo Asia Miles?

With more than 19,000 Asia Miles, you have various options in redeeming your miles, and these include flight rewards the include flight tickets and upgraded fares, as well as lifestyle rewards.

  • Flights. With sufficient Asia Miles you can get flight tickets, and these include both, one way and return tickets. The process to redeem miles for tickets is fairly simple; you start by calculating the number of miles you require using Marco Polo’s ‘flight reward calculator’. Redeeming accumulated miles follows a separate process for Cathay Pacific, Qantas, Dragonair, and British Airways, and a separate one for all other participating airlines.
  • Upgraded fares. As a Marco Polo Club member you have the option of upgrading your ticket by a class through the use of your Asia Miles. For example, you can upgrade from economy to premium economy, from premium economy to business, from business to first, and even from economy to business in flights that do not offer premium economy.
  • Hotel award offers. There are over 60,000 hotels that you can redeem your Asia miles for including: W London Leicester Square, Jumeirah Carlton Tower, Le Meridian Piccadilly, the Stafford London by Kempinski, Mandarin Oriental Hyde Park and the Langham London.

Find cheap hotels in Sydney

  • Car rental awards. A range of car rental services you can redeem for; book your reservations and receive confirmations in real time.
  • Lifestyle awards. You'll also be able to choose from thousands of products, bit on exciting experiences as well as donate them to a good cause.

marco polo cardsMarco Polo rewards

Lifestyle awards or rewards give you the option of using your miles beyond the realm of flight tickets. Asia Miles iRedeem, for example, gives you the ability to shop for different products and services that belong to categories like travel, gourmet and wine, entertainment and events, electronics and accessories, home and kids, and so on. Asia Miles iAuction is an online platform where Marco Polo Club members can bid on rewards like exclusive dinners, holiday packages, electronic gadgets and sports memorabilia.

Members can also donate their miles through Asia Miles for Charity and the environment, a platform that works in directing your miles to charities that put them to good use. Through this, your Asia Miles can help charities in mobilising volunteers, aid workers, and doctors, and they can also play a role in providing free travel to elderly who wish to visit their relatives.

How does Marco Polo compare to other frequent flyer programs?

When you join the Marco Polo Club you get automatic membership to Asia Miles, an unaffiliated program linked to the Marco Polo Club. Members, in addition to qualifying for flight rewards, as is the case with most other frequent flyer programs, also have the ability to spend their miles on products not related to flying.

  • Points expiry. Points in your Marco Polo Club membership start accumulating from the day you join and continue to accumulate for exactly a year from that date. At the end of one year, any remaining points are lost. The miles that you collect through Asia Miles are valid for three years, and this is from the month the miles enter your account. What helps is the fact that you can have your miles extended for three more years, and this happens in blocks of 2,000 miles, charged at USD 12.00 per block, approximately AUD 12.70.
  • Status comparison. Although membership to the Marco Polo club comes at a price, every flight that you take with either Cathay Pacific or any of oneworld’s participating airlines contributes towards raising your membership status through its four tiers. Compared to other frequent flyer programs, Marco Polo’s tier status are similar.

Let’s compare the amount of Status Credits earned on a one-way, full-fare economy class flight from Sydney to Los Angeles.


Status credits earnedStatus credits needed for Silver membershipOther requirementsAnnual requirements to maintain silver level
Virgin Velocity100250Two eligible sectorsEarn 200 Status Credits and fly two eligible sectors
Qantas Frequent Flyer90300Four eligible Qantas, QantasLink and Jetstar flightsEarn 250 credits per 12 month period and four eligible flights
Cathay Pacific Marco Polo7.520N/AEarn 20 credits per 12 month period

Pros and cons of the Marco Polo program

The Marco Polo Club program ranks fairly well in comparison to other frequent flyer programs and while it comes with its share of pros there are certain drawbacks you should know about as well.

Pros

  • Marco Polo and Asia Miles, together, give you the ability to redeem your miles for an assortment of flight rewards, and that members have numerous options to choose from when it comes to earning and spending partners is a definite plus. The fact that members can extend the validity of their miles is another distinct benefit.

Cons

  • The fact that accumulated miles expire in three years is a drawback, and the joining fee, in case you don’t have a suitable credit card, is something you should know about.

Frequently asked questions about the Marco Polo program

There are various frequently asked questions about the Marco Polo program, and given below are answers to ones asked most commonly.

Can I pool all of my family’s points?

This program, unlike a few others, does not allow family pooling of points. What you can do, though, is transfer your miles to a redemption group member’s account, with a minimum transfer limit set at 10,000 Asia Miles.

Do I have to pay to become a member?

Members are required to pay a one time joining fee of USD 50.00, approximately AUD 52.50. This fee does not apply if you have a suitable Cathay Pacific co-branded credit card, or in case you are a frequent first or business class traveller with either with Cathay Pacific or Dragonair.

Do I have to live in Australia to become a member?

No, membership is not limited to residents of Australia, and you can live just about anywhere in the world and become a Marco Polo Club member.

Where can I compared frequent flyer programs?

Please see our comparison of frequent flyer programs.

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106 Responses to Cathay Pacific Marco Polo Club and Asia Miles

  1. Default Gravatar
    Liem | June 29, 2016

    Hallo….yesterday I flew by Cathay 781..fr Hong Kong to Surabaya Indonesia on 27/6/2016…but I forgot to add miles.
    May you help me ?
    Tq..

    • Staff
      Sally | July 1, 2016

      Hi Liem,

      Thanks for your question.

      Yes, you can claim your miles retroactively as “missing miles”.

      To do this, you’ll just need to log on to your account at http://www.cathaypacific.com and click “Manage Your club points and/or Asia Miles” and then “Claim Missing club points and/or Asia Miles” to complete a Missing Mileage Request Form online.

      Make sure that you have the details of your flight handy before you fill out this information.

      I hope this has helped.

      Cheers,

      Sally

  2. Default Gravatar
    Gail | June 5, 2016

    how can I find out how many points I have please?

    • Staff
      Sally | June 6, 2016

      Hi Gail,

      Thanks for your question.

      You can check your Asia Miles balance by logging into your online account using your membership number and password. You can access your Asia Miles account by logging in via the website or the app.

      I hope this has helped.

      Cheers,

      Sally

  3. Default Gravatar
    Eddie | April 11, 2016

    can we get access to the Marco Polo club. At present we are Bronze Qantas frequent flyer members but we are flying Cathay Pacific from Brisbane-Hong Kong-Heathrow and return. If not how much will it cost for 4 stops.

    • Staff
      Sally | April 12, 2016

      Hi Eddie,

      Thanks for your question.

      While Qantas and Cathay Pacific are partnered airlines, you can’t access the Marco Polo lounge unless you’re a member. Also, you can’t enter the lounges for a fee, you must be a member to enter.

      I hope this has helped.

      Cheers,

      Sally

  4. Default Gravatar
    julian | April 10, 2016

    What is my frequent flyer id number pls and my wife?

    • Staff
      Sally | April 11, 2016

      Hi Julian,

      Thanks for your question.

      Just to confirm, you have come through to finder.com.au, not Cathay Pacific.

      As such, we’re unable to confirm yours or your wive’s frequent flyer details.

      Instead, you’ll need to contact Cathay Pacific directly on 1800 129 264.

      I hope this has helped.

      Cheers,

      Sally

  5. Default Gravatar
    David | December 31, 2015

    Hello, can I speak with a person? What’s the phone number? I have questions that are not being answered on the website.

    Thank you!
    David

    • Staff
      Sally | January 4, 2016

      Hello David,

      Thanks for your question.

      Just to confirm, you have come through to finder.com.au.

      If you’d like to speak with the Marco Polo Club customer service team directly, you can contact them on +800 2747 5500.

      I hope this has helped.

      Cheers,

      Sally

  6. Default Gravatar
    Linda | October 27, 2015

    Where I must send email to get free ticket from my redeem point by mileage Cathay Pacific

    • Staff
      Sally | October 28, 2015

      Hi Linda,

      Thanks for your question.

      You’ll need to get in touch with Cathay Pacific directly to redeem your rewards.

      I’ve emailed you their contact details for your convenience.

      Cheers,

      Sally

  7. Default Gravatar
    Robert | June 7, 2015

    I have just joined Marco Polo Club. I intend to transfer 180,000 points to Asia Miles. Am I able to buy tickets for my friends with my points (Asia Miles) even though I am not traveling with them?

    • Staff
      Sally | June 9, 2015

      Hi Robert,

      Thank you for your question.

      Yes, you can use your miles to buy tickets for other people via the ‘Redemption Group’ available through the Marco Polo Club.

      You can nominate up to five people in your Redemption Group. You can add people to the group by logging into your Asia Miles account online, clicking ‘Update Your Profile’ under ‘Your Account’ and then select ‘Change Your Redemption Group’ and follow the instructions accordingly. If you’ve already nominated five people and wish to remove or add different people into your group, you will be charged a service fee for every change of nomination.

      Your nominated friends or family don’t need to be an Air Miles Member, but if they are, you’ll need to enter their Air Miles membership number during the application. When adding people into your Redemption Group, make sure to enter the family and first name that appears on your nominee’s passport.

      I hope this has answered your question.

      Thanks,

      Sally

  8. Default Gravatar
    Irene | April 9, 2015

    What is the cost to join Marco Polo Club.
    Can we use our flights from 2014.
    we did ask whilst on board our flight, for joining club and
    the hostess was going to get us forms, this never happened.
    we are flying with you again this year, so we would like to
    have as much information as we can get, to organise our prior
    to departure.

    • Staff
      Elizabeth | April 9, 2015

      Hi Irene,

      Thanks for your question.

      Just to clarify, you’ve come through to finder.com.au, not Cathay Pacific. To join the Marco Polo Club you’ll need to visit the Cathay Pacific website and select ‘frequent flyer’ from the menu. Then click ‘Join’. The joining fee is USD50 (equivalent in Hong Kong dollars).

      I hope this has helped.

      Thanks,

      Elizabeth

  9. Default Gravatar
    Mikel | March 23, 2015

    Hi,

    Can I apply for the HK immigration e-channel if I am a Marco Polo member (green)?

    • Staff
      Shirley | March 24, 2015

      Hi Mikel,

      Thanks for your question.

      All Marco Polo members can apply for the HK immigration e-channel.

      Cheers,
      Shirley

  10. Default Gravatar
    zenobia | March 18, 2015

    if i transfer 16000 miles to my husbands account how many usd will i need to pay

    • Staff
      Shirley | March 18, 2015

      Hi Zenobia,

      Thanks for your question.

      To transfer miles, the minimum block transfer is 10,000 miles at a service fee (online: USD $170; other channels: USD $250), and further blocks of 5,000 miles can be transferred at a service fee per block (online: USD$ 140; other channels: USD $200).

      Assuming that transfer your miles online, it would be $170 plus $140 so USD $310 and you will have 1,000 miles remaining.

      Cheers,
      Shirley

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