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Cathay Pacific Frequent Flyer Program

Information verified correct on December 8th, 2016

Make the most of flying with Cathay Pacific by earning Marco Polo Club points and Asia Miles.

Cathay Pacific has come a long way since it was founded in 1946 by two men – an American and an Australian. The Hong Kong-headquartered airline is now a prominent carrier operating internationally, with a large fleet and comprehensive routes across the globe. It has its own loyalty program, the Marco Polo Club, which caters for frequent flyers. Membership in this program is categorised by tier, and members can look forward to reservation and check-in benefits, baggage and seat privileges, as well as airport lounge access.
Members collect Marco Polo Club points by flying, and also accumulate Asia Miles through flights and other spending. Asia Miles can be earned via dining, shopping, travelling and credit card spending, and can afterwards be redeemed for travel and lifestyle awards across numerous categories. This page will explain all you need to know about the two programs and how you can maximise your rewards using them.

What is the Marco Polo frequent flyer program and how does it work?

The Marco Polo Club is designed to offer Cathay Pacific frequent flyers with a range of benefits and rewards. When you fly with Cathay Pacific, Dragonair or any of their oneworld alliance airline partners and affiliates, you have the opportunity to earn both Marco Polo Club points and Asia Miles that can provide a range of frequent flyer perks and rewards.

  • Marco Polo Club points. These points help you increase your membership tier level and gain access to more frequent flyer perks with Cathay Pacific and its partners. Depending on your membership tier, benefits include priority reservations and boarding, lounge access and flight upgrades, as well as room upgrades and dining and spa discounts at hotel partners.
  • Asia Miles. Asia miles can be redeemed for a wide range of flights and lifestyle perks, including air tickets, lounge access, flight upgrades, extra baggage, hotel stays, international dining experiences, car rentals, entertainment, events, merchandise, and other lifestyle products and services.

Cathay Pacific Marco Polo membership tiers

There are four membership tiers in the Marco Polo Club that offer different levels of frequent flyer benefits. The more club points you earn, the higher you will progress in membership tiers. Note that membership levels are reviewed every 12 months, and club points are valid only for one year. The table below includes club point requirements and lists the key benefits for each membership tier.

Membership tierClub points requiredKey benefits
Green100 or US$100 annual renewal fee
(Note: You must earn 100 club points to maintain Green membership, or pay US$100 to renew it)
  • Priority boarding and designated Club counter check-in (for member only)
Silver300
  • Priority boarding and business class counter check-in (for member and travel companions)
  • Business class lounge access (member only)
  • Extra legroom seat for member (option to use Asia Miles to redeem additional extra legroom seat)
  • Advanced seat reservation and priority waitlisting for member and companion
  • Additional checked baggage allowance
  • Preferred seating, priority check-in, priority boarding, priority standby and business class lounge access on Air New Zealand-operated flights
Gold600
  • Priority boarding and business class counter check-in (for member and travel companions)
  • Business class lounge access (member plus 1 guest)
  • Arrival lounge access in Hong Kong, London and Frankfurt (member only)
  • Extra legroom seat for member (option to use Asia Miles to redeem additional extra legroom seat)
  • Advanced seat reservation and priority waitlisting for member and companion.
  • Additional checked baggage allowance
  • Preferred seating, priority check-in, priority boarding, priority standby and business class lounge access on Air New Zealand-operated flights
  • Guaranteed economy class seat on Cathay Pacific and Dragonair paid class Y fares
Diamond200
  • Priority boarding and first class counter check-in (for member and travel companions)
  • First class lounge access (member plus 2 guests)
  • Arrival lounge access in Hong Kong, London and Frankfurt (member only)
  • Extra legroom seat for member (option to use Asia Miles to redeem additional extra legroom seat)
  • Advanced seat reservation and priority waitlisting for member and companion
  • Additional checked and cabin baggage allowance
  • Preferred seating, priority check-in, priority boarding, priority standby and business class lounge access on Air New Zealand-operated flights
  • Guaranteed economy class seat on Cathay Pacific and Dragonair paid class Y fares
  • Guaranteed premium economy class seat on Cathay Pacific and Dragonair paid class W fares
  • Guaranteed business class seat on Cathay Pacific and Dragonair paid class J fares

Note that some of these benefits are also available by redeeming Asia Miles. For example, if members don’t have access to complimentary seat upgrades, extra baggage or lounge entry, they could use Asia Miles to redeem these benefits as rewards. Also note that Marco Polo Club Silver, Gold and Diamond tiers correspond to oneworld’s Ruby, Sapphire and Emerald tiers respectively.

How to earn Marco Polo Club points

If you’re a Marco Polo Club member, you’ll earn club points when you fly in eligible fare classes with Cathay Pacific, Cathay Dragon or any of the oneworld alliance airlines. Club points are calculated based on a combination of airline, cabin, fare class and distance travelled.

For example, a Cathay Pacific economy return flight (classes Y,B,H,K) from Hong Kong to Sydney would earn 35 club points, while the same flight with Qantas (economy class Y) would earn 25 club points. The same flight in business class (J,C) on Cathay Pacific would earn 85 club points.

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How to earn Asia Miles through the Cathay Pacific frequent flyer program

Your membership to the Cathay Pacific Marco Polo Club automatically provides you with membership for the Asia Miles program. This is an independent travel rewards program that’s partnered with Cathay Pacific (among others).

Asia Miles membership is free of charge, and your membership number will be the same for both programs. This allows you to earn Asia Miles for flights and also when spending at more than 500 partners over 9 categories, including:

  • Flight. You’ll earn Asia Miles for your eligible flights with Cathay Pacific and partner airlines. For example, a business class Hong Kong to Sydney return flight with Cathay Pacific would earn 11,480 Asia Miles (in addition to 85 club points).
  • Finance and insurance. You can also earn Asia Miles on insurance and credit card spending with certain providers, including Bupa, QBE, American Express, ANZ, Citibank and Westpac.
  • Hotels. You can earn Asia Miles on eligible stays with participating hotel brands around the world, including AccorHotels & Resorts, Fairmont Hotels & Resorts, Hilton Worldwide, Hyatt Hotels & Resorts, Intercontinental Hotel Group, Marco Polo Hotels, Marriott International, Shangri-La Hotels & Resorts and Starwood Hotels & Resorts.
  • Telecoms. Asia Miles also has telco partners globally which can boost your Asia Miles earning, including Travelling Connect, The Club of HKT and Globe Telecom. However, no Australian telcos are currently partnered with the program.
  • Cars and transport. Earn Asia Miles for spending at participating petrol stations and with car rental companies including Avis, Esso, Hertz and Europcar.
  • Retail. You can boost your Asia Miles by shopping with an extensive network of over 1,000 retail partners. When using a banking partner’s credit card, you can even earn double or more Asia Miles by earning points for shopping at the partner store, and converting your card points into Asia Miles.
  • Dining and banquets. Earn Asia Miles by dining at nearly 400 dining partners in 22 cities across the world. Most of these partners are in Hong Kong though, with the rest scattered across Asia.
  • Travel and leisure. You can earn Asia Miles by booking hotel accommodation or travel packages with partners including Agoda.com, Expedia, Hotels.com and TripAdvisor.
  • Professional services. Asia Miles also has partners offering medical and health services, worldwide workplace solutions, trade fairs and more, including Anzac Realty and Langham Hospitality Group and Regal Hotels International meeting services.
  • Asia Miles iShop. Shopping online with Asia Miles iShop offers another easy way to earn Asia Miles. Simply log in with your Asia Miles account and select the merchant on the iShop website to start purchasing.

How to get Asia Miles with a credit card

While there are no Australian credit cards that directly earn Asia Miles, many reward credit cards allow you to transfer the points you earn into Asia Miles. This gives you another way to boost your frequent flyer points balance through everyday spending.

How to transfer points to Asia Miles

How can I redeem my Asia Miles?

To redeem your Asia Miles, log in to either the Cathay Pacific Marco Polo Club website or the Asia Miles website. Here is a list of redemption categories:

  • Flights. Redeem your Asia Miles for flight awards with 24 airlines, including Cathay Pacific, Cathay Dragon, Alaska Airlines, British Airways, Finnair, Iberia Airlines, Qantas Airways, Qatar Airways and more.
  • Hotels. Instantly book and confirm stays at over 60,000 hotels worldwide using your Asia Miles.
  • Car rental. Instantly book and confirm car rental reservations with car rental agencies in 13 countries.
  • Experience rewards. Alternatively, Asia Miles offers more than 34,000 exhilarating experiences globally which you can instantly book online with your Asia Miles.
  • Lifestyle rewards. Redeem your Miles for products via “Asia Miles iRedeem”, bid on exciting experiences via “Asia Miles iAuction”, or make a donation with your Miles via “Asia Miles for Charity and the environment”.

How to redeem Asia Miles for Marco Polo Club members

  • Airline Awards. To redeem flight awards, upgrades or companion ticket awards with Cathay Pacific or Cathay Dragon, log on to the relevant airline website. You can then use the Online Booking Service to book your flight using Asia Miles. To redeem flight awards with other airline partners, complete an Airline Award Request Form on the Cathay Pacific website to be submitted online.
  • Lifestyle Awards. To redeem lifestyle awards including car rentals, hotel stays, holiday and spa packages or dining vouchers, log into your Marco Polo Club account and select “Redeem your Asia Miles”. Then select the award you want and follow the prompts.

Alternatively, you can also go to the Asia Miles website, log into your account, select “Redeem Your Asia Miles” under “Your Account”, and follow the prompts to make your redemption.

Pros and cons of the Cathay Pacific frequent flyer program

Pros

  • Earn points for flights. Flights let you earn Marco Polo Club points and Asia Miles at the same time, entitling you to travel perks and a host of other lifestyle redemption options.
  • Asia Miles membership. Free membership in the Asia Miles program gives you access to numerous ways of earning and redeeming Asia Miles.
  • Marco Polo Club tier benefits. Club tier levels give you access to varying travel privileges, and you are able to earn your way up the membership tiers by flying more.
  • oneworld benefits. oneworld offers a large network of airline partners that allows you to earn and spend Miles on airlines other than Cathay Pacific.

Cons

  • Point expiry. Asia Miles expire in 3 years, while Marco Polo Club points only have a lifespan of 12 months. This makes it harder to accumulate points if you don’t fly frequently.
  • Membership fee. If you’re not able to earn 100 club points to maintain at least a Green membership, an annual fee of US$100 will apply. Some other frequent flyer programs offer membership for free.

When considering the Cathay Pacific frequent flyer program, weigh up the pros and cons of both the Marco Polo Club and Asia Miles programs. While it could cost money to maintain your Marco Polo Club membership, Asia Miles membership is free. Consider all the benefits you may enjoy with this two-part program before deciding if it will be the best fit given your personal flying and spending habits.

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108 Responses to Cathay Pacific Frequent Flyer Program

  1. Default Gravatar
    Fred | August 23, 2016

    Hi,

    can I transfer Kris Flyer or Qantas point into marco polo?

    thx

    • Staff
      Sally | August 24, 2016

      Hi Fred,

      Thanks for your question.

      Unfortunately, as Qantas and Cathay Pacific both belong to the oneworld Alliance and Singapore Airlines belongs to the Star Alliance, you can’t transfer KrisFlyer Miles between these airlines.

      Cheers,

      Sally

  2. Default Gravatar
    Liem | June 29, 2016

    Hallo….yesterday I flew by Cathay 781..fr Hong Kong to Surabaya Indonesia on 27/6/2016…but I forgot to add miles.
    May you help me ?
    Tq..

    • Staff
      Sally | July 1, 2016

      Hi Liem,

      Thanks for your question.

      Yes, you can claim your miles retroactively as “missing miles”.

      To do this, you’ll just need to log on to your account at http://www.cathaypacific.com and click “Manage Your club points and/or Asia Miles” and then “Claim Missing club points and/or Asia Miles” to complete a Missing Mileage Request Form online.

      Make sure that you have the details of your flight handy before you fill out this information.

      I hope this has helped.

      Cheers,

      Sally

  3. Default Gravatar
    Gail | June 5, 2016

    how can I find out how many points I have please?

    • Staff
      Sally | June 6, 2016

      Hi Gail,

      Thanks for your question.

      You can check your Asia Miles balance by logging into your online account using your membership number and password. You can access your Asia Miles account by logging in via the website or the app.

      I hope this has helped.

      Cheers,

      Sally

  4. Default Gravatar
    Eddie | April 11, 2016

    can we get access to the Marco Polo club. At present we are Bronze Qantas frequent flyer members but we are flying Cathay Pacific from Brisbane-Hong Kong-Heathrow and return. If not how much will it cost for 4 stops.

    • Staff
      Sally | April 12, 2016

      Hi Eddie,

      Thanks for your question.

      While Qantas and Cathay Pacific are partnered airlines, you can’t access the Marco Polo lounge unless you’re a member. Also, you can’t enter the lounges for a fee, you must be a member to enter.

      I hope this has helped.

      Cheers,

      Sally

  5. Default Gravatar
    julian | April 10, 2016

    What is my frequent flyer id number pls and my wife?

    • Staff
      Sally | April 11, 2016

      Hi Julian,

      Thanks for your question.

      Just to confirm, you have come through to finder.com.au, not Cathay Pacific.

      As such, we’re unable to confirm yours or your wive’s frequent flyer details.

      Instead, you’ll need to contact Cathay Pacific directly on 1800 129 264.

      I hope this has helped.

      Cheers,

      Sally

  6. Default Gravatar
    David | December 31, 2015

    Hello, can I speak with a person? What’s the phone number? I have questions that are not being answered on the website.

    Thank you!
    David

    • Staff
      Sally | January 4, 2016

      Hello David,

      Thanks for your question.

      Just to confirm, you have come through to finder.com.au.

      If you’d like to speak with the Marco Polo Club customer service team directly, you can contact them on +800 2747 5500.

      I hope this has helped.

      Cheers,

      Sally

  7. Default Gravatar
    Linda | October 27, 2015

    Where I must send email to get free ticket from my redeem point by mileage Cathay Pacific

    • Staff
      Sally | October 28, 2015

      Hi Linda,

      Thanks for your question.

      You’ll need to get in touch with Cathay Pacific directly to redeem your rewards.

      I’ve emailed you their contact details for your convenience.

      Cheers,

      Sally

  8. Default Gravatar
    Robert | June 7, 2015

    I have just joined Marco Polo Club. I intend to transfer 180,000 points to Asia Miles. Am I able to buy tickets for my friends with my points (Asia Miles) even though I am not traveling with them?

    • Staff
      Sally | June 9, 2015

      Hi Robert,

      Thank you for your question.

      Yes, you can use your miles to buy tickets for other people via the ‘Redemption Group’ available through the Marco Polo Club.

      You can nominate up to five people in your Redemption Group. You can add people to the group by logging into your Asia Miles account online, clicking ‘Update Your Profile’ under ‘Your Account’ and then select ‘Change Your Redemption Group’ and follow the instructions accordingly. If you’ve already nominated five people and wish to remove or add different people into your group, you will be charged a service fee for every change of nomination.

      Your nominated friends or family don’t need to be an Air Miles Member, but if they are, you’ll need to enter their Air Miles membership number during the application. When adding people into your Redemption Group, make sure to enter the family and first name that appears on your nominee’s passport.

      I hope this has answered your question.

      Thanks,

      Sally

  9. Default Gravatar
    Irene | April 9, 2015

    What is the cost to join Marco Polo Club.
    Can we use our flights from 2014.
    we did ask whilst on board our flight, for joining club and
    the hostess was going to get us forms, this never happened.
    we are flying with you again this year, so we would like to
    have as much information as we can get, to organise our prior
    to departure.

    • Staff
      Elizabeth | April 9, 2015

      Hi Irene,

      Thanks for your question.

      Just to clarify, you’ve come through to finder.com.au, not Cathay Pacific. To join the Marco Polo Club you’ll need to visit the Cathay Pacific website and select ‘frequent flyer’ from the menu. Then click ‘Join’. The joining fee is USD50 (equivalent in Hong Kong dollars).

      I hope this has helped.

      Thanks,

      Elizabeth

  10. Default Gravatar
    Mikel | March 23, 2015

    Hi,

    Can I apply for the HK immigration e-channel if I am a Marco Polo member (green)?

    • Staff
      Shirley | March 24, 2015

      Hi Mikel,

      Thanks for your question.

      All Marco Polo members can apply for the HK immigration e-channel.

      Cheers,
      Shirley

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