NRMA Insurance took out the top spot for Most Loved Home Insurance - NSW, scoring 4.16.
Finder Home Insurance Customer Satisfaction Awards 2026
We surveyed thousands of Australians about their home insurance experience to find the top brands.
Most Loved Home Insurance - NSW: NRMA Insurance
NRMA Insurance took out the top spot for Most Loved Home Insurance - NSW, scoring 4.16.
Loved Brand
Allianz
Allianz earned Loved Brand for its home insurance - NSW.
Allianz
Allianz earned Loved Brand for its home insurance - NSW.
GIO
GIO picked up Loved Brand for its home insurance - NSW.
GIO
GIO picked up Loved Brand for its home insurance - NSW.
Top Value Home Insurance - NSW: Allianz
Allianz claimed Top Value Home Insurance - NSW with a score of 4.17.
Allianz claimed Top Value Home Insurance - NSW with a score of 4.17.
Value
NRMA Insurance
NRMA Insurance was awarded Value for its home insurance - NSW.
NRMA Insurance
NRMA Insurance was awarded Value for its home insurance - NSW.
Youi
Youi took home Value for its home insurance - NSW.
Youi
Youi took home Value for its home insurance - NSW.
Most Trusted Home Insurance - NSW: NRMA Insurance
NRMA Insurance came out on top for Most Trusted Home Insurance - NSW, earning a score of 4.33.
NRMA Insurance came out on top for Most Trusted Home Insurance - NSW, earning a score of 4.33.
Trusted Brand
GIO
GIO landed Trusted Brand for its home insurance - NSW.
GIO
GIO landed Trusted Brand for its home insurance - NSW.
Allianz
Allianz received Trusted Brand recognition for its home insurance - NSW.
Allianz
Allianz received Trusted Brand recognition for its home insurance - NSW.
Legendary Service Home Insurance - NSW: GIO
GIO was crowned the winner of Legendary Service Home Insurance - NSW, scoring 4.30.
GIO was crowned the winner of Legendary Service Home Insurance - NSW, scoring 4.30.
Quality Service
NRMA Insurance
NRMA Insurance was commended for Quality Service in the home insurance - NSW category.
NRMA Insurance
NRMA Insurance was commended for Quality Service in the home insurance - NSW category.
Allianz
Allianz secured Quality Service for its home insurance - NSW.
Allianz
Allianz secured Quality Service for its home insurance - NSW.
Easiest to Claim Home Insurance - NSW: GIO
GIO led the field for Easiest to Claim Home Insurance - NSW with a score of 4.14.
GIO led the field for Easiest to Claim Home Insurance - NSW with a score of 4.14.
Easy to Claim
NRMA Insurance
NRMA Insurance claimed Easy to Claim for its home insurance - NSW.
NRMA Insurance
NRMA Insurance claimed Easy to Claim for its home insurance - NSW.
Allianz
Allianz was recognised for Easy to Claim in its home insurance - NSW.
Allianz
Allianz was recognised for Easy to Claim in its home insurance - NSW.
Most Recommended Home Insurance - NSW: NRMA Insurance
NRMA Insurance topped the category for Most Recommended Home Insurance - NSW, scoring 4.12.
NRMA Insurance topped the category for Most Recommended Home Insurance - NSW, scoring 4.12.
Recommended Brand
Allianz
Allianz came away with Recommended Brand for its home insurance - NSW.
Allianz
Allianz came away with Recommended Brand for its home insurance - NSW.
GIO
GIO scored Recommended Brand for its home insurance - NSW.
GIO
GIO scored Recommended Brand for its home insurance - NSW.
Most Loved Home Insurance - QLD: RACQ
RACQ won Most Loved Home Insurance - QLD, notching up a score of 4.24.
RACQ won Most Loved Home Insurance - QLD, notching up a score of 4.24.
Loved Brand
AAMI
AAMI earned Loved Brand for its home insurance - QLD.
AAMI
AAMI earned Loved Brand for its home insurance - QLD.
Suncorp
Suncorp picked up Loved Brand for its home insurance - QLD.
Suncorp
Suncorp picked up Loved Brand for its home insurance - QLD.
Top Value Home Insurance - QLD: RACQ
RACQ secured Top Value Home Insurance - QLD with a score of 4.26.
RACQ secured Top Value Home Insurance - QLD with a score of 4.26.
Value
AAMI
AAMI was awarded Value for its home insurance - QLD.
AAMI
AAMI was awarded Value for its home insurance - QLD.
Budget Direct
Budget Direct took home Value for its home insurance - QLD.
Budget Direct
Budget Direct took home Value for its home insurance - QLD.
Most Trusted Home Insurance - QLD: RACQ
RACQ finished first for Most Trusted Home Insurance - QLD, scoring 4.38.
RACQ finished first for Most Trusted Home Insurance - QLD, scoring 4.38.
Trusted Brand
AAMI
AAMI landed Trusted Brand for its home insurance - QLD.
AAMI
AAMI landed Trusted Brand for its home insurance - QLD.
Suncorp
Suncorp received Trusted Brand recognition for its home insurance - QLD.
Suncorp
Suncorp received Trusted Brand recognition for its home insurance - QLD.
Legendary Service Home Insurance - QLD: RACQ
RACQ was named the winner of Legendary Service Home Insurance - QLD with a score of 4.33.
RACQ was named the winner of Legendary Service Home Insurance - QLD with a score of 4.33.
Quality Service
Suncorp
Suncorp was commended for Quality Service in the home insurance - QLD category.
Suncorp
Suncorp was commended for Quality Service in the home insurance - QLD category.
AAMI
AAMI secured Quality Service for its home insurance - QLD.
AAMI
AAMI secured Quality Service for its home insurance - QLD.
Easiest to Claim Home Insurance - QLD: AAMI
AAMI snagged the top spot for Easiest to Claim Home Insurance - QLD, scoring 4.10.
AAMI snagged the top spot for Easiest to Claim Home Insurance - QLD, scoring 4.10.
Easy to Claim
RACQ
RACQ claimed Easy to Claim for its home insurance - QLD.
RACQ
RACQ claimed Easy to Claim for its home insurance - QLD.
Suncorp
Suncorp was recognised for Easy to Claim in its home insurance - QLD.
Suncorp
Suncorp was recognised for Easy to Claim in its home insurance - QLD.
Most Recommended Home Insurance - QLD: AAMI
AAMI came first for Most Recommended Home Insurance - QLD, with a score of 4.19.
AAMI came first for Most Recommended Home Insurance - QLD, with a score of 4.19.
Recommended Brand
RACQ
RACQ came away with Recommended Brand for its home insurance - QLD.
RACQ
RACQ came away with Recommended Brand for its home insurance - QLD.
Budget Direct
Budget Direct scored Recommended Brand for its home insurance - QLD.
Budget Direct
Budget Direct scored Recommended Brand for its home insurance - QLD.
Most Loved Home Insurance - VIC: RACV
RACV took out the top spot for Most Loved Home Insurance - VIC, scoring 4.22.
RACV took out the top spot for Most Loved Home Insurance - VIC, scoring 4.22.
Loved Brand
Youi
Youi earned Loved Brand for its home insurance - VIC.
Youi
Youi earned Loved Brand for its home insurance - VIC.
AAMI
AAMI picked up Loved Brand for its home insurance - VIC.
AAMI
AAMI picked up Loved Brand for its home insurance - VIC.
Top Value Home Insurance - VIC: RACV
RACV claimed Top Value Home Insurance - VIC with a score of 4.19.
RACV claimed Top Value Home Insurance - VIC with a score of 4.19.
Value
Youi
Youi was awarded Value for its home insurance - VIC.
Youi
Youi was awarded Value for its home insurance - VIC.
Budget Direct
Budget Direct took home Value for its home insurance - VIC.
Budget Direct
Budget Direct took home Value for its home insurance - VIC.
Most Trusted Home Insurance - VIC: RACV
RACV came out on top for Most Trusted Home Insurance - VIC, earning a score of 4.32.
RACV came out on top for Most Trusted Home Insurance - VIC, earning a score of 4.32.
Trusted Brand
Youi
Youi landed Trusted Brand for its home insurance - VIC.
Youi
Youi landed Trusted Brand for its home insurance - VIC.
Allianz
Allianz received Trusted Brand recognition for its home insurance - VIC.
Allianz
Allianz received Trusted Brand recognition for its home insurance - VIC.
Legendary Service Home Insurance - VIC: RACV
RACV was crowned the winner of Legendary Service Home Insurance - VIC, scoring 4.39.
RACV was crowned the winner of Legendary Service Home Insurance - VIC, scoring 4.39.
Quality Service
Youi
Youi was commended for Quality Service in the home insurance - VIC category.
Youi
Youi was commended for Quality Service in the home insurance - VIC category.
AAMI
AAMI secured Quality Service for its home insurance - VIC.
AAMI
AAMI secured Quality Service for its home insurance - VIC.
Easiest to Claim Home Insurance - VIC: RACV
RACV led the field for Easiest to Claim Home Insurance - VIC with a score of 3.84.
RACV led the field for Easiest to Claim Home Insurance - VIC with a score of 3.84.
Easy to Claim
AAMI
AAMI claimed Easy to Claim for its home insurance - VIC.
AAMI
AAMI claimed Easy to Claim for its home insurance - VIC.
Allianz
Allianz was recognised for Easy to Claim in its home insurance - VIC.
Allianz
Allianz was recognised for Easy to Claim in its home insurance - VIC.
Most Recommended Home Insurance - VIC: RACV
RACV topped the category for Most Recommended Home Insurance - VIC, scoring 4.12.
RACV topped the category for Most Recommended Home Insurance - VIC, scoring 4.12.
Recommended Brand
Allianz
Allianz came away with Recommended Brand for its home insurance - VIC.
Allianz
Allianz came away with Recommended Brand for its home insurance - VIC.
Youi
Youi scored Recommended Brand for its home insurance - VIC.
Youi
Youi scored Recommended Brand for its home insurance - VIC.
Most Loved Home Insurance - SA: AAMI
AAMI came out on top for Most Loved Home Insurance - SA, earning a score of 4.24.
AAMI came out on top for Most Loved Home Insurance - SA, earning a score of 4.24.
Loved Brand
Allianz
Allianz was commended for Loved Brand in the home insurance - SA category.
Allianz
Allianz was commended for Loved Brand in the home insurance - SA category.
NRMA Insurance
NRMA Insurance secured Loved Brand for its home insurance - SA.
NRMA Insurance
NRMA Insurance secured Loved Brand for its home insurance - SA.
Top Value Home Insurance - SA: NRMA Insurance
NRMA Insurance was crowned the winner of Top Value Home Insurance - SA, scoring 4.25.
NRMA Insurance was crowned the winner of Top Value Home Insurance - SA, scoring 4.25.
Value
Allianz
Allianz claimed Value for its home insurance - SA.
Allianz
Allianz claimed Value for its home insurance - SA.
AAMI
AAMI was recognised for Value in its home insurance - SA.
AAMI
AAMI was recognised for Value in its home insurance - SA.
Most Trusted Home Insurance - SA: Allianz
Allianz led the field for Most Trusted Home Insurance - SA with a score of 4.34.
Allianz led the field for Most Trusted Home Insurance - SA with a score of 4.34.
Trusted Brand
NRMA Insurance
NRMA Insurance came away with Trusted Brand for its home insurance - SA.
NRMA Insurance
NRMA Insurance came away with Trusted Brand for its home insurance - SA.
Budget Direct
Budget Direct scored Trusted Brand for its home insurance - SA.
Budget Direct
Budget Direct scored Trusted Brand for its home insurance - SA.
Legendary Service Home Insurance - SA: AAMI
AAMI topped the category for Legendary Service Home Insurance - SA, scoring 4.28.
AAMI topped the category for Legendary Service Home Insurance - SA, scoring 4.28.
Quality Service
Allianz
Allianz earned Quality Service for its home insurance - SA.
Allianz
Allianz earned Quality Service for its home insurance - SA.
NRMA Insurance
NRMA Insurance picked up Quality Service for its home insurance - SA.
NRMA Insurance
NRMA Insurance picked up Quality Service for its home insurance - SA.
Easiest to Claim Home Insurance - SA: AAMI
AAMI won Easiest to Claim Home Insurance - SA, notching up a score of 3.98.
AAMI won Easiest to Claim Home Insurance - SA, notching up a score of 3.98.
Easy to Claim
Allianz
Allianz was awarded Easy to Claim for its home insurance - SA.
Allianz
Allianz was awarded Easy to Claim for its home insurance - SA.
NRMA Insurance
NRMA Insurance took home Easy to Claim for its home insurance - SA.
NRMA Insurance
NRMA Insurance took home Easy to Claim for its home insurance - SA.
Most Recommended Home Insurance - SA: AAMI
AAMI secured Most Recommended Home Insurance - SA with a score of 4.20.
AAMI secured Most Recommended Home Insurance - SA with a score of 4.20.
Recommended Brand
NRMA Insurance
NRMA Insurance landed Recommended Brand for its home insurance - SA.
NRMA Insurance
NRMA Insurance landed Recommended Brand for its home insurance - SA.
Allianz
Allianz received Recommended Brand recognition for its home insurance - SA.
Allianz
Allianz received Recommended Brand recognition for its home insurance - SA.
Most Loved Home Insurance - WA: RAC
RAC snagged the top spot for Most Loved Home Insurance - WA, scoring 4.27.
RAC snagged the top spot for Most Loved Home Insurance - WA, scoring 4.27.
Loved Brand
Allianz
Allianz landed Loved Brand for its home insurance - WA.
Allianz
Allianz landed Loved Brand for its home insurance - WA.
AAMI
AAMI received Loved Brand recognition for its home insurance - WA.
AAMI
AAMI received Loved Brand recognition for its home insurance - WA.
Top Value Home Insurance - WA: RAC
RAC came first for Top Value Home Insurance - WA, with a score of 4.31.
RAC came first for Top Value Home Insurance - WA, with a score of 4.31.
Value
NRMA Insurance
NRMA Insurance was commended for Value in the home insurance - WA category.
NRMA Insurance
NRMA Insurance was commended for Value in the home insurance - WA category.
Allianz
Allianz secured Value for its home insurance - WA.
Allianz
Allianz secured Value for its home insurance - WA.
Most Trusted Home Insurance - WA: RAC
RAC took out the top spot for Most Trusted Home Insurance - WA, scoring 4.44.
RAC took out the top spot for Most Trusted Home Insurance - WA, scoring 4.44.
Trusted Brand
NRMA Insurance
NRMA Insurance claimed Trusted Brand for its home insurance - WA.
NRMA Insurance
NRMA Insurance claimed Trusted Brand for its home insurance - WA.
Allianz
Allianz was recognised for Trusted Brand in its home insurance - WA.
Allianz
Allianz was recognised for Trusted Brand in its home insurance - WA.
Legendary Service Home Insurance - WA: RAC
RAC claimed Legendary Service Home Insurance - WA with a score of 4.44.
RAC claimed Legendary Service Home Insurance - WA with a score of 4.44.
Quality Service
NRMA Insurance
NRMA Insurance came away with Quality Service for its home insurance - WA.
NRMA Insurance
NRMA Insurance came away with Quality Service for its home insurance - WA.
Allianz
Allianz scored Quality Service for its home insurance - WA.
Allianz
Allianz scored Quality Service for its home insurance - WA.
Easiest to Claim Home Insurance - WA: RAC
RAC came out on top for Easiest to Claim Home Insurance - WA, earning a score of 4.11.
RAC came out on top for Easiest to Claim Home Insurance - WA, earning a score of 4.11.
Easy to Claim
Allianz
Allianz earned Easy to Claim for its home insurance - WA.
Allianz
Allianz earned Easy to Claim for its home insurance - WA.
NRMA Insurance
NRMA Insurance picked up Easy to Claim for its home insurance - WA.
NRMA Insurance
NRMA Insurance picked up Easy to Claim for its home insurance - WA.
Most Recommended Home Insurance - WA: RAC
RAC was crowned the winner of Most Recommended Home Insurance - WA, scoring 4.25.
RAC was crowned the winner of Most Recommended Home Insurance - WA, scoring 4.25.
Recommended Brand
Allianz
Allianz was awarded Recommended Brand for its home insurance - WA.
Allianz
Allianz was awarded Recommended Brand for its home insurance - WA.
AAMI
AAMI took home Recommended Brand for its home insurance - WA.
AAMI
AAMI took home Recommended Brand for its home insurance - WA.
Most Loved Home Insurance - National: NRMA Insurance
NRMA Insurance was crowned the winner of Most Loved Home Insurance - National, scoring 4.12.
NRMA Insurance was crowned the winner of Most Loved Home Insurance - National, scoring 4.12.
Loved Brand
Allianz
Allianz was awarded Loved Brand for its home insurance - national.
Allianz
Allianz was awarded Loved Brand for its home insurance - national.
AAMI
AAMI took home Loved Brand for its home insurance - national.
AAMI
AAMI took home Loved Brand for its home insurance - national.
Top Value Home Insurance - National: NRMA Insurance
NRMA Insurance led the field for Top Value Home Insurance - National with a score of 4.13.
NRMA Insurance led the field for Top Value Home Insurance - National with a score of 4.13.
Value
Budget Direct
Budget Direct landed Value for its home insurance - national.
Budget Direct
Budget Direct landed Value for its home insurance - national.
Allianz
Allianz received Value recognition for its home insurance - national.
Allianz
Allianz received Value recognition for its home insurance - national.
Most Trusted Home Insurance - National: NRMA Insurance
NRMA Insurance topped the category for Most Trusted Home Insurance - National, scoring 4.30.
NRMA Insurance topped the category for Most Trusted Home Insurance - National, scoring 4.30.
Trusted Brand
Allianz
Allianz was commended for Trusted Brand in the home insurance - national category.
Allianz
Allianz was commended for Trusted Brand in the home insurance - national category.
AAMI
AAMI secured Trusted Brand for its home insurance - national.
AAMI
AAMI secured Trusted Brand for its home insurance - national.
Legendary Service Home Insurance - National: NRMA Insurance
NRMA Insurance won Legendary Service Home Insurance - National, notching up a score of 4.26.
NRMA Insurance won Legendary Service Home Insurance - National, notching up a score of 4.26.
Quality Service
Allianz
Allianz claimed Quality Service for its home insurance - national.
Allianz
Allianz claimed Quality Service for its home insurance - national.
AAMI
AAMI was recognised for Quality Service in its home insurance - national.
AAMI
AAMI was recognised for Quality Service in its home insurance - national.
Easiest to Claim Home Insurance - National: NRMA Insurance
NRMA Insurance secured Easiest to Claim Home Insurance - National with a score of 3.85.
NRMA Insurance secured Easiest to Claim Home Insurance - National with a score of 3.85.
Easy to Claim
AAMI
AAMI came away with Easy to Claim for its home insurance - national.
AAMI
AAMI came away with Easy to Claim for its home insurance - national.
Allianz
Allianz scored Easy to Claim for its home insurance - national.
Allianz
Allianz scored Easy to Claim for its home insurance - national.
Most Recommended Home Insurance - National: NRMA Insurance
NRMA Insurance finished first for Most Recommended Home Insurance - National, scoring 4.05.
NRMA Insurance finished first for Most Recommended Home Insurance - National, scoring 4.05.
Recommended Brand
Allianz
Allianz earned Recommended Brand for its home insurance - national.
Allianz
Allianz earned Recommended Brand for its home insurance - national.
AAMI
AAMI picked up Recommended Brand for its home insurance - national.
AAMI
AAMI picked up Recommended Brand for its home insurance - national.
How we picked our 2026 Customer Satisfaction Awards winners
Over 50,000 Aussies rated brands they've used for Finder's 2026 Customer Satisfaction Awards. Consumers assess brands within a product category across various metrics, including trust, customer service, value and overall satisfaction.
All the Finder Awards
Check out the best of the best, judged by experts.
Explore past Finder Customer Satisfaction Award winners
Sources
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