Exetel won the 2023 Finder Award for Best NBN Provider for Everyday Use because of its competitive pricing and speed reliability as measured by the Australian Competition and Consumer Commission's (ACCC) quarterly broadband performance report, which it topped 3 out of 4 times in 2022. You get fast typical evening speeds of 50Mbps, which is the maximum available speed on this particular speed tier.
Finder NBN Awards 2023
Our experts compared 135 internet plans from 43 providers to help you find the best NBN plans for 2023.
Best NBN Provider for Everyday Use
This category is great for the average Australian household that requires an NBN speed of up to 50Mbps, which is suited to 2–3 people.
We compared 61 NBN 50 plans from 43 providers. It's the most popular speed tier used by 62% of Australians. Each plan was given a value score based on factors such as price, typical download speed, speed reliability and live chat support.
SpinTel offers one of the cheapest and fastest NBN 50 plans on Finder with no set-up fees. You can BYO modem and contact customer support via live chat if you're not keen to get on the phone.
Tangerine has always been on the lower end of the price spectrum, but still boasts 50Mbps typical evening speeds. There are no set-up fees involved and you can also take advantage of its 14-day NBN trial. If you're unhappy with your service, you can request a refund of your plan fees.
Best NBN Provider for Fast Speeds
This category is for online users who have the need for speed but don't want to pay a hefty price tag.
We compared 64 NBN 100 plans from 43 providers that are suited to 3- to 4-person households. Each plan was ranked by a value score based on factors such as price, download speed, reliability of speed and live chat functionality.
Tangerine came in second for its low prices and 100Mbps typical evening speeds which are the maximum you can get on the NBN 100 speed tier. It also offers plenty of customer support options including phone support, live chat and WhatsApp messaging.
SpinTel's NBN 100 plan offers a typical speed of 100Mbps (the maximum available on its speed tier) at a great price. Together with its well-priced plan, you'll get access to multiple support channels including phone, live chat and Whatsapp or Messenger.
Best Budget NBN Provider
This category gives you an overview into which provider offers you the most for less.
We looked at 10 NBN plans from 5 providers that cost $60 per month or less. Each plan was ranked by a value score based on factors such as price, download speed, speed reliability and live chat support.
Flip's cheaper NBN plans cost under $50 per month for the first 6 months, with additional discounts available for seniors. Its low prices are backed by a local customer support team, with the option to BYO modem to keep your upfront costs even lower.
SpinTel's low prices and fair speeds have seen it get honourable mentions in a couple of NBN categories this year, including this one. Its budget NBN plan advertises a typical evening speed of 20Mbps, which is a little slower than the maximum speed available. But considering its low price, it's still great value for the budget-conscious.
Meet our experts
Mariam is Finder's utilities expert. She's responsible for reviewing the criteria we use to determine award winners across each category.
Insights analyst, Finder Awards
Saranga is responsible for gathering the data that fuels the Finder Awards. He ensures our winners are based on facts, not biases.
Associate publisher, mobile and broadband
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