Digital Surge cryptocurrency exchange – June 2021 review

An Australian platform that lets you buy, sell and pay bills with bitcoin (BTC)

Digital Surge is an Australian exchange allowing customers to buy and sell over 200 cryptocurrencies with Australian dollars. With a focus on ease-of-use, educational resources and personalised customer support, the platform aims to create a smooth experience for new users. Additional features include a digital wallet and the option to pay bills with Bitcoin.

  • Great range of coins and user-friendly interface
  • Lacks spot markets for serious traders

4.3 ★★★★★ (6 reviews) Write a review

1

Fiat currencies

265

Cryptocurrencies

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Details

Product Name Digital Surge Cryptocurrency Exchange
Fiat Currencies AUD
Cryptocurrencies BTC, ETH, XRP, BCH, EOS, XVG, LTC, ETC, LINK, DOT & 250+ more
Deposit Methods Bank transfer
Cryptocurrency
POLi
Osko
PayID
Trading Fee 0.1 - 0.5%
Deposit Fees Bank transfer: None
POLi: $2 (capped at $3.30)
Withdrawal Fees None for Australian bank accounts
Cryptocurrency: 0.0004 BTC
Disclaimer: This information should not be interpreted as an endorsement of cryptocurrency or any specific provider, service or offering. It is not a recommendation to trade.

What is Digital Surge?

Based in Brisbane, Digital Surge has a mission to enable the use of cryptocurrency in everyday life. Designed to be easy to understand and use, the platform allows users to deposit Australian dollars (AUD) via bank transfer including PayID, OSKO and POLi Payments, which can then be spent on a range of over 200 cryptocurrencies.

Digital Surge offers instant account verification and deposits, allowing crypto newcomers to buy and sell cryptocurrency within minutes. Accounts come with a digital wallet and the option to pay bills with Bitcoin.

What fiat and cryptocurrencies are supported?

  • Supported fiat currencies: AUD
  • Supported cryptocurrencies: Approximately 265 cryptocurrencies

Available countries

Digital Surge is an Australia-based digital currency exchange designed for use by Australian traders.

Which payment methods are accepted?

You can deposit funds into your Digital Surge account via:

  • Bank transfer
  • Cryptocurrency
  • POLi
  • Osko
  • PayID

It’s also possible to pay bills with cryptocurrency using the Digital Surge Pay Wizard. Bills can be paid using cryptocurrency stored in your Digital Surge wallet or in an external wallet.

How much will it cost me to use Digital Surge?

If you’re depositing money into your account via bank transfer or PayID, no fee applies. However, POLi Payments deposits incurs a fee starting from $2 and capped at $3.30.

There are no fees for AUD withdrawals, fees vary for crypto withdrawals and are listed on the coin withdrawal page.

Trading fees vary according to your 30-day trade volume, as outlined in the table below:

Trading fee30-day AUD trade volume
0.50%Less than $100,000
0.40%$100,000 to $250,000
0.30%$250,000 to $500,000
0.20%$500,000 to $1 million
0.10%Greater than $1 million
Go to Digital Surge's website

How fast will my funds be available?

Deposits

Clock icon for transfer speed

Instant

PayID and POLi transactions are processed immediately.

Cryptocurrency deposits are available for over 200 cryptocurrencies. Time varies depending on the coin and network congestion.

Withdrawals

Clock icon for transfer speed

Instant

AUD withdrawals are processes instantly, with the funds available in your bank account within 60 seconds.

Cryptocurrency withdrawals are available for over 200 cryptocurrencies. Again, time varies depending on the coin and network congestion.

Are there any transfer limits?

There's a daily deposit and withdrawal limit of $20,000 which can be increased to $100,000 on request.

Is it safe to use Digital Surge?

Digital Surge says it follows the AUSTRAC requirements for a reporting entity. This means that when you register for an account, you’ll not only have to supply your email address but also verify your ID by providing:

  • Your name
  • Your address
  • Your phone number
  • One valid form of ID

The platform also includes a number of other security features to help ensure the security of your funds. These include:

  • Majority of customer funds are held offline in cold storage
  • Two-step authentication is required whenever you withdraw any fiat or digital currency from your account
  • All Digital Surge website traffic is run over encrypted SSL (HTTPS)
  • All Digital Surge employees must pass a criminal background check before they are hired

Customer support

If you’re having problems with your account or a particular transaction, Digital Surge offers an online help centre with answers to a range of frequently asked questions. If you need further assistance, you can ask a question via live chat or get in touch with the Digital Surge team via email.

Pros and cons

Pros
  • Simple and straightforward to use
  • Supports two-factor authentication
  • Transparent fee structure
  • Majority of customer funds held offline in cold storage
  • Fast sign-up and verification process
  • Recurring buys and price alerts

Cons

  • Only supports AUD fiat deposits
  • Only offers a spot market for BTC-AUD and ETH-AUD
  • Credit card transactions not supported

Next steps

Compare the features of Digital Surge with the services offered by other crypto exchanges. If you then decide that you’d like to trade with Digital Surge, navigate to the Digital Surge website where you can sign up for an account.

The first step is to provide your email address, then you'll need to complete an ID verification process via Rapid ID. This involves a biometric check using a webcam or smartphone.

The verification process can be completed within minutes, after which you can place your first trade.

Frequently asked questions

Disclaimer: Cryptocurrencies are speculative, complex and involve significant risks – they are highly volatile and sensitive to secondary activity. Performance is unpredictable and past performance is no guarantee of future performance. Consider your own circumstances, and obtain your own advice, before relying on this information. You should also verify the nature of any product or service (including its legal status and relevant regulatory requirements) and consult the relevant Regulators' websites before making any decision. Finder, or the author, may have holdings in the cryptocurrencies discussed.

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