Digital Surge cryptocurrency exchange – January 2021 review

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An Australian platform that lets you buy, sell and pay bills with bitcoin (BTC)

Digital Surge is an Australian digital currency exchange designed to offer safe and simple crypto trading. With a focus on ease of use, the platform allows users to buy and sell Bitcoin (BTC) and Ethereum (ETH), as well as pay any Australian bill using your cryptocurrency.


Fiat currencies



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Product Name Digital Surge Cryptocurrency Exchange
Fiat Currencies AUD
Cryptocurrencies BTC, ETH, XRP, BCH, EOS, XVG, LTC, ETC, LINK, DOT & 210+ more
Deposit Methods Bank transfer
Trading Fee 0.1 - 0.5%
Deposit Fees Bank transfer: None
POLi: $2 (capped at $3.30)
Withdrawal Fees None for Australian bank accounts
Cryptocurrency: 0.0004 BTC


  • Buy bitcoin with AUD in minutes
  • Pay with POLi or bank transfer
  • Fast sign-up and verification
  • Transparent fee structure
  • Beginner-friendly and simple to use


  • Only supports bitcoin
  • Unless you’re a high-volume trader, fees may be costly
  • Credit card transactions not supported
Disclaimer: This information should not be interpreted as an endorsement of cryptocurrency or any specific provider, service or offering. It is not a recommendation to trade.

What is Digital Surge?

Based in Brisbane, Digital Surge has a mission to enable the use of cryptocurrency in everyday life. Designed to be easy to understand and use, the platform allows users to deposit Australian dollars (AUD) via bank transfer including PayID, BPAY and POLi Payments, and then use those funds to start trading BTC and ETH.

Digital Surge offers instant account verification and deposits, allowing crypto newcomers to acquire BTC and ETH within minutes. It also allows you to set your own buy or sell price and trade directly with other verified Australian users through the exchange.

What fiat and cryptocurrencies are supported?

  • Supported fiat currencies: AUD
  • Supported cryptocurrencies: Approximately 225 cryptocurrencies

Available countries

Digital Surge is an Australia-based digital currency exchange designed for use by Australian traders.

Which payment methods are accepted?

You can deposit funds into your Digital Surge account via:

  • Bank transfer
  • POLi
  • Osko
  • PayID

It’s also possible to pay bills with cryptocurrency using the Digital Surge Pay Wizard. Bills can be paid using cryptocurrency stored in your Digital Surge wallet or in an external wallet.

How much will it cost me to use Digital Surge?

If you’re depositing money into your account via bank transfer, no fee applies. However, POLi Payments deposits incurs a fee starting from $2 and capped at $3.30.

There are no fees for AUD withdrawals, but Bitcoin and Ether withdrawals attract network fees.

Trading fees vary according to your 30-day trade volume, as outlined in the table below:

Trading fee30-day AUD trade volume
0.50%Less than $100,000
0.40%Less than $250,000
0.30%Less than $500,000
0.20%Less than $1 million
0.10%Greater than $1 million
Go to Digital Surge's website

How fast will my funds be available?

The time it will take for the funds you send to arrive in your Digital Surge account varies depending on the payment method you select. While POLi Payments transactions are processed instantly, bank transfers take 1-2 business days to clear.

Are there any transfer limits?

The following transfer limits apply:

  • Level 1. $1,000 PayID, $1,000 POLi
  • Level 2. $10,000 PayID, $1,000 POLi
  • Is it safe to use Digital Surge?

    Digital Surge says it follows the AUSTRAC requirements for a reporting entity. This means that when you register for an account, you’ll not only have to supply your email address but also verify your ID by providing:

    • Your name
    • Your address
    • Your phone number
    • One valid form of ID

    The platform also includes a number of other security features to help ensure the security of your funds. These include:

    • 98% of customer funds are held offline in cold storage
    • Two-step authentication is required whenever you withdraw any fiat or digital currency from your account
    • All Digital Surge website traffic is run over encrypted SSL (HTTPS)
    • All Digital Surge employees must pass a criminal background check before they are hired

    Customer support

    If you’re having problems with your account or a particular transaction, Digital Surge offers an online help centre with answers to a range of frequently asked questions. If you need further assistance, you can ask a question via live chat or get in touch with the Digital Surge team via email.

    Pros and cons


    • Simple and straightforward to use
    • Supports two-factor authentication
    • Transparent fee structure
    • 98% of customer funds held offline in cold storage
    • Fast sign-up and verification process


    • Only supports Bitcoin and Ethereum
    • Unless you’re a high-volume trader, fees may be costly
    • Credit card transactions not supported

    Next steps

    Compare the features of Digital Surge with the services offered by other crypto exchanges. If you then decide that you’d like to trade with Digital Surge, navigate to the Digital Surge website where you can sign up for an account.

    The first step is to provide your email address, but you’ll then need to complete a three-step ID verification process via Australia Post’s Digital ID service. This involves supplying your name, phone number, address and one form of ID.

    The verification process can be completed within minutes, after which you can place your first trade.

    Frequently asked questions

    Disclaimer: Cryptocurrencies are speculative, complex and involve significant risks – they are highly volatile and sensitive to secondary activity. Performance is unpredictable and past performance is no guarantee of future performance. Consider your own circumstances, and obtain your own advice, before relying on this information. You should also verify the nature of any product or service (including its legal status and relevant regulatory requirements) and consult the relevant Regulators' websites before making any decision. Finder, or the author, may have holdings in the cryptocurrencies discussed.

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