Currencies Direct review
Our verdict
Send money in more than 60 currencies and avoid transaction fees.
A real win with Currencies Direct is that it does away with transfer fees for 90% of its transactions. And fees that are charged for the other 10% are shown upfront along with the exchange rates so there'll be no hidden fees to worry about. To help you secure the best rates, you'll have the use of forward contracts, limit orders and other advanced forex tools. There's also an app to help manage your transfers.
Currencies Direct only supports 60 currencies so it might not be able to work with all your exchange needs. And forget about this provider if your recipient doesn't have a bank account as there are no cash pickups.
- Good for sending money in 60+ currencies through the app or online.
- Not so great if you need the money transferred instantly or want to pay by credit card.
Details
Product details
| Product Name | Currencies Direct International Money Transfers |
| Pay By | Bank transfer, Debit card |
| Receiving Options | Bank account |
| Customer Service | Phone, Email, In person |
| Maximum Transfer Amount | £25,000 |
| Number of Currencies | 32 |
Why should I consider Currencies Direct?
- No hidden fees. 90% of Currencies Direct's transactions are free, and those that aren't have terms that are clearly spelled out ahead of time.
- FX tools. All users have access to forward contracts, limit orders and similar advanced features.
- Rate alerts. You can set an alert to notify you when the market reaches your ideal transfer rate.
- Exchange rates. Transparent exchange rates will clearly show you how close the rate you've locked in is to the wholesale rate.
What to be aware of
- Not suitable for fast transfers. If time is critical and you want to get funds to your recipient within minutes, you'll need to consider other transfer services.
- No cash. Cash transactions are not supported, so there is no option for cash pickup.
- Verification required. Supporting documents like an ID may be required when you sign up for an account.
- No branches in Australia. While Currencies Direct does have over 20 branches, none of them are located in Australia.
How much are Currencies Direct's transfer fees?
Creating a personal account with Currencies Direct is free and you won't pay any account maintenance or transfer fees down the line. Currencies Direct will notify you if it's going to charge you a fee.
Occasionally you may face a third-party fee, but you can sometimes avoid this by picking a different third party for your transfer.
How are Currencies Direct's exchange rates?
Currencies Direct provides live exchange rates 24/7. When you exchange funds through it, the rate will be slightly different from the mid-market rate.
As a result of not charging fees for the majority of its transfers, Currencies Direct has to make its money another way. In this case, it adds a markup to its exchange rate - which is fairly typical of an online money transfer service. This means you won't get exactly the mid-market rate, but it's still competitive when compared to other transfer services.
What could your Currencies Direct transfer look like?
How do I send money through Currencies Direct?
To make an international money transfer with Currencies Direct you will first need to register via its online form. You'll need to supply identifying documents when you apply, such as your passport or driving licence and bank statements.
How to make an international money transfer with Currencies Direct
Once you have created your account, you make a transfer by completing the following steps:
What types of transfers can you make with Currencies Direct?
Currencies Direct offers personal and business transfers.
Personal transfers
- Spot contracts. Spot contracts allow you to make an immediate, one-off transfer.
- Forward contracts. If you're willing to pay a small deposit, you can lock in an exchange rate now for a transaction that will take place in up to one year's time.
- Limit order. You can use a limit order to specify the exchange rate you want and Currencies Direct will automatically execute the transaction when that rate becomes available.
Business transfers
- Incoming payments. Manage your payments in a multi-currency account that accepts GBP, EUR, USD and JPY.
- Outgoing payments. Business customers can make international payments in more than 120 currencies.
- Risk management solutions. Currencies Direct offers a range of risk management tools to help businesses protect themselves against market volatility and lock in a better exchange rate.
- Online sellers. Currencies Direct multi-currency accounts allow sellers to receive payments from and send money to international suppliers.
What are Currencies Direct's payment options?
Payments can be made to Currencies Direct in two ways:
- Bank-to-bank transfer
- Debit card
These payments can be made over the phone, online or if you live close to a physical branch, in person. Unfortunately, Currencies Direct does not accept credit card or cash payments at this time.
How long does an international transfer with Currencies Direct take?
Delivery times are dependent on where you are sending the funds and how quickly you make the payment for your transfer. For European destinations, Currencies Direct will send the money on the day you book the deal, but it can take between 24-48 hours to arrive.
Transfers typically take
1-2 days
Is Currencies Direct safe to use?
- Security and regulation: Regulated in more than five countries
- Established: 1996
- Number of customers: 325,000
- Reviews: TrustScore of 4.9/5* based on 7,000+ reviews on Trustpilot
- Locations: More than 20 branches worldwide
Currencies Direct is based in the UK and regulated by the Financial Conduct Authority. Established in 1996, it claims to have helped more than 325,000 people and businesses send international money transfers.
Currencies Direct also has a level 1 credit rating with Dun & Bradstreet, and it keeps all of its customers' funds in a segregated client account.
Does Currencies Direct have a mobile app?
Yes, Currencies Direct has an app available on both the App Store and through Google Play. Through the app, you can do the following:
- Set rate alerts. Create and monitor rate alerts to stay on top of your transfers wherever you are.
- Send money. Create transfers and send them directly through your mobile phone.
- Manage transfers. See a history of your transfers and track transfers currently in progress.
- Access customer support. Find phone numbers and customer service emails if you have any issues.
| Reviews accurate as of 27 June 2022 | |
|---|---|
| Google Play Store | 3.5 out of 5 – based on 426 customer reviews |
| Apple App Store | 5 out of 5 – based on 1 customer reviews |
How does Currencies Direct compare to other services?
Frequently asked questions
- Currencies Direct official website, accessed March 2023
Your reviews
Kate Finder
Money expert
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