ANZ Travel Card

Rates and Fees verified correct on July 26th, 2016

The ANZ Travel Card locks in your exchange rate with 10 popular currencies to choose from. Access your funds on your next trip with the secure and convenient travel card from ANZ.

Are you travelling overseas soon? The ANZ Travel Card lets you access your funds across multiple currencies and make purchases wherever Visa is accepted. The card supports 10 foreign currencies, meaning you can spend overseas freely without attracting currency conversion fees. You’ll also receive an additional card, so you’ll have a backup in the event your card is lost, stolen or damaged. You can also manage your card on the go with the ANZ Travel Card customer portal. Here you can check your balance and transaction history, manage your different currency wallets and top up your card with funds.

If you’re travelling overseas and the currency you need is supported by the ANZ Travel Card, this could be a convenient and rewarding way to take your cash overseas.

Available CurrenciesAUD, CAD, EUR, GBP, HKD, JPY, NZD, SGD, THB, USD,
Multiple Currencies on One CardYes
Number of Cards Issued2
Minimum Load Amount$200
Maximum Load Amount$80,000
Maximum Annual Load Amount$80,000
24 Hour ATM Cash Withdrawal LimitAUD 2,500, NZD 3,000, USD 1,800, GBP 1,000, EUR 1,500, CAD 3,000 HKD 13,700, SGD 3,250, THB 77,000, JPY 205,000
24 Hour POS Transaction LimitAUD 5,000, NZD 7,000, USD 5,000, GBP 3,500, EUR 5,000, CAD 6,000, HKD 27,500, SGD 7,000, THB 155,000, JPY 410,000
Card Issue Fee$11 (will be waived to ANZ customers who apply for a new Travel Card in branch)
Initial Load Fee$0
ATM Withdrawal FeeAUD 3.50, CAD 3.00, EUR 2.20, GBP 2.00, HKD 20.00, JPY 260, NZD 4.50, SGD 4.00, THB 95, USD 2.50
Reload Fee1.1% of the value purchased
Monthly Inactivity Fee
after 12 months inactivity
$3
Transaction Fee for Purchases$0
Balance Enquiries$0
Card Replacement Fee$35
Currency Conversion Fee3%
BPay Reload fee$1.10
Account Closing Fee$0
Available To Temporary ResidentsNo

Reloading funds & currencies 

Lock-in and access the following currencies:

  • Australian dollars (AUD)
  • US dollars (USD)
  • Euro (EUR)
  • Great British Pounds (GBP)
  • New Zealand dollars (NZD)
  • Hong Kong dollars (HKD)
  • Canadian dollars (CAD)
  • Singapore dollars (SGD)
  • Thai Baht (THB)
  • Japanese Yen (JPY)

You can reload your funds in any of the following ways.

  • BPAY payment. The reference code is your 16-digit card number. The BPAY Biller Code is displayed on the back of your travel card. Please note that it will take 3 business days for your funds to appear in your account.
  • Over the phone. You can reload your ANZ Travel Card using telephone banking, though it will take 4 business days for the funds to appear in your account.
  • In person. You can load value onto your card in person at any ANZ Branch, foreign exchange office or Australia Post retail outlet. This will take 3 business days to appear in your account.

Where can you use the ANZ Travel Card?

  • In regions that accept the supported currencies. The ANZ Travel Card allows you to lock in 10 popular currencies and exchange rates for your trip. If you use this card to spend in an area that doesn’t accept a currency you can load onto the ANZ Travel Card, you will be charged 3% currency conversion fee.
  • Wherever Visa is accepted. You can use this card wherever Visa is accepted, which is in millions of shops and ATMs around the world. You can also use the ANZ Travel Card to make online purchases.
  • Excluded sanctions. Please note that, at the time of writing, you can't use the ANZ Travel Card in Cuba, Iran Syria, Sudan, North Korea or Burma (Myanmar).
Back to top

How much will the ANZ Travel Card cost you?

Fees for using
ANZ Travel Card
Issue feeThere is a one-off card issue fee of $11 (will be waived to ANZ customers who apply for a new Travel Card in branch).
ATM withdrawalsThe following ATM fees apply AUD 3.50, CAD 3.00, EUR 2.20, GBP 2.00, HKD 20.00, JPY 260, NZD 4.50, SGD 4.00, THB 95, USD 2.50
Reload feeThere is a small fee of 1.1% of the value purchased when you top up the account with funds.
This is charged each time you reload the ANZ Travel Card.
Purchase feeUnlike other travel cards, there is no fee when you make a purchase.
Currency conversion feeYou will be charged 3% for using a currency that is not loaded on your card.
Exchange ratesWhen you load funds on your card, they'll be locked-in at the exchange rate put in place by ANZ that day.
You can see current updates of the ANZ exchange rates on the ANZ website.
Inactivity feePay $3 for every month to keep your currencies loaded after 12 months of inactivity.
Back to top

Managing your account

  • Log in, check your balance, transaction history and add new currencies. Use BPAY via internet or phone, reload at Australia Post outlets or ANZ Foreign Exchange Centre.
  • Moving currencies. You can change your currency order by contacting ANZ Travel Card Customer Service on 1800 094 003 within Australia or +613 9683 7777 when overseas.
    Currency order. The ‘stored value currency order’ refers to the order in which funds are loaded and debited from your card.  For example, If you deposit money onto the card, it will be credited to the Australian currency wallet because this is the first currency in the currency order. If you want to make a purchase in Euros, but you only have AUD and USD on the card, Australian Dollars will be debited first and then US Dollars. You can change the stored value currency order at any time on the ANZ online customer service centre. Check the default currency order below.

    Currency order

    1. Australian dollars (AUD)
    2. US dollars (USD)
    3. Great British Pounds (GBP)
    4. Euros (EUR)
    5. New Zealand dollars (NZD)
    6. Canadian dollars (CAD)
    7. Hong Kong dollars (HKD)
    8. Singapore dollars (SGD)
    9. Thai Baht (THB)
    10. Japanese Yen (JPY)
  • Leftover cash. The ANZ Travel Card will expire on the date displayed on the front of the card. You can reclaim any unused funds on the card by ATM withdrawal or electronic funds transfer.

Security

Fraud protection. The ANZ Travel Card provides greater security with PIN technology and ANZ's Fraud Money Back Guarantee which will credit you the amount back providing you notify ANZ promptly of the fraud.

Emergency contact details. Report the lost or stolen card immediately by calling ANZ Travel Card Customer Service on 1800 094 003 within Australia or +613 9683 7777 when overseas.

Back to top

Getting your ANZ Travel Card

  1. Ordering the card. You can order an ANZ Travel Card online by following the link on this page. Complete and submit the ANZ Travel Card application forms and pick up your ANZ Travel Card from an ANZ branch or foreign exchange outlet within 5 business days. You will need to bring your identification along with you when you collect the ANZ Travel Card.
  2. Loading currency. When you order your card online, you’re required to enter the foreign currency amount you wish to purchase with the card. You can also select the order you wish the currencies to be debited when you purchase the card online.
  3. Acting your card. How you can activate your card will depend on how you purchased it:
  • Purchased online. ANZ Travel Cards that are purchased online need to be activated online before use through the ANZ Travel Card website or by calling ANZ Travel Card Customer Service.
  • Purchased in person. No activation is required if you purchased the card in person, where the card will be automatically activated the next business day after you purchase your card. You will still need to register your card through the ANZ Travel Card website to access online services such as transaction history.
Back to top

Why should you consider this card? The benefits and drawbacks explained

  • Load up to 10 foreign currencies. The ANZ Travel Card allows you to load and hold up to ten currencies on the card at the one time, including Australian dollars.
  • Free for ANZ customers. The card issue fee is waived for existing ANZ customers.
  • Currency conversion fee. This fee makes using a travel card just as expensive as using a regular credit card or debit card, so to get the full benefit from this product, only spend in the places that accepts a currency you hold on the card.
  • Reload fee. A small reload fee is charged each time you top up your ANZ Travel Card with funds.
  • Replacement fee. If you need to order a replacement card while you’re overseas, a card replacement fee of $35 is charged.
Back to top

Questions about the ANZ Travel Card

How do I use my ANZ Travel Card?

When you’re prompted to select the account you would like to use, press ‘CREDIT’. You can also use the card to make purchases online by entering the 16-digit card number and the CCV.

Can I change my PIN?

You’re automatically assigned a PIN when you get your ANZ Travel Card. You can change your PIN at any time online or by calling an ANZ customer service representative.

How do I know which currency I’m loading money to?

The currency that is first in the currency order will be credited with funds when you reload the travel card with more money. By default, this is set as Australian Dollars, however, you can change the currency order at any time by logging onto the ANZ travel money online customer service centre.

Back to top
Was this content helpful to you? No  Yes

This page was last modified on 29 April 2016 at 9:30.

Ask a Question

You are about to post a question on finder.com.au

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com.au is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Disclaimer: At finder.com.au we provide factual information and general advice. Before you make any decision about a product read the Product Disclosure Statement and consider your own circumstances to decide whether it is appropriate for you.
Rates and fees mentioned in comments are correct at the time of publication.
By submitting this question you agree to the finder.com.au privacy policy, receive follow up emails related to finder.com.au and to create a user account where further replies to your questions will be sent.

132 Responses to ANZ Travel Card

  1. Default Gravatar
    | July 23, 2016

    I’m a Brazilian and I would like to order this card remotelly. Would it be possible?

    Can you send the card to Brazil? Or may send me the its informations online?

    • Staff
      May | July 24, 2016

      Hi Ricardo Jr.,

      Thanks for your inquiry.

      Unfortunately, the travel money cards we feature on our page, including this ANZ Travel Card are only available to people who are in Australia. You might like to contact a bank in Brazil to order a travel money card.

      I’m sorry, I couldn’t of be or more assistance.

      May

  2. Default Gravatar
    Jennifer | July 14, 2016

    I would like to know the balance of my travel card please?

    • Staff
      May | July 14, 2016

      Hi Jennifer,

      Thank you for your question.

      If you’d like to check your balance on the card, you have to log into your internet banking account on ANZ travel card website under “Manage your account”.

      Hope this helps.

      Cheers,
      May

    • Staff
      Sally | July 14, 2016

      Hi Jennifer,

      Thanks for your question.

      You can check the balance on your ANZ Travel Card by logging into your online account using your user ID and password. Otherwise, you’ll need to contact the ANZ Travel Card customer service team on 13 13 14. Make sure you have your card details available when using either of these options.

      Cheers,

      Sally

  3. Default Gravatar
    Pieter | July 6, 2016

    how long does it take to transfer my left over funds back into my anz working account

    • Staff
      Anndy | July 6, 2016

      Hi Pieter,

      Thanks for your inquiry.

      If you have leftover funds on your ANZ Travel Card and there are no outstanding disputes, your Stored Value will be converted to Australian Dollars and generally, you should be able to receive the amount on your working account within two ANZ business days after the bank received your claim form and documents.

      Cheers,
      Anndy

  4. Default Gravatar
    Taela | June 25, 2016

    Hi can I purchase a travel card at my anz bank in perth.
    How long will it take to get it issued
    Thanks

    • Staff
      Sally | June 27, 2016

      Hi Taela,

      Thanks for your question.

      If you request an ANZ Travel Card at a branch, you should be able to receive your card immediately. If you order it online, it could take up to a week to arrive in the mail.

      I hope this has helped.

      Cheers,

      Sally

  5. Default Gravatar
    Pat | June 12, 2016

    Can you get your wages paid into a travel card?

    • Staff
      Sally | June 14, 2016

      Hi Pat,

      Thanks for your question.

      This would likely depend on your employer and whether they’d be happy to pay your wages into a prepaid card account. You’d need to provide them with the details of your card and keep in mind that the ANZ travel card has an expiry date.

      I hope this has helped.

      Cheers,

      Sally

  6. Default Gravatar
    allan | June 7, 2016

    Can you see an online history of transactions?

    • Staff
      Sally | June 8, 2016

      Hi Allan,

      Yes, you can see an online history of your transactions on your online ANZ Travel Card account. You’ll need your user ID and password to log in.

      I hope this has helped.

      Cheers,

      Sally

  7. Default Gravatar
    Costas | June 2, 2016

    Hi, team.

    Can I use that card in Belarus because I’m planning withdraw funds in US dollars there?

    Cheers

  8. Default Gravatar
    Peter | May 28, 2016

    If I return to Australia with euro still loading on my travel card, what fees will I incur if I use an anz ATM to withdraw Aust dollars from my travel card account. Also what fees will I incur if I transfer the remainer of the euros into another Anz account. Cheers

    • Staff
      Sally | May 30, 2016

      Hi Peter,

      Thanks for your question.

      If you return from your holiday with Euros on your card, you’d be better off moving those funds back to your Australian dollars currency wallet before you withdraw or transfer the funds. If you don’t, you’ll be charged a foreign currency conversion fee of 3%.

      You can either withdraw these funds in Australian dollars at an ATM when you return home or you can request that they’re returned to your nominated account by completing and submitting the Remaining Funds form. You can contact ANZ on 1800 094 003 to do this.

      I hope this has helped.

      Cheers,

      Sally

  9. Default Gravatar
    Bec | May 24, 2016

    Can I use this card in Madagascar? It’s just VISA, right?
    I have been told VISA is more commonly accepted than Mastercard in ATMs there.

    And does this card have better support than the Aus Post Load and Go? It’s had some bad reviews for emergency assistence. Do you guys provide a helpline?

    • Staff
      Sally | May 25, 2016

      Hi Bec,

      Thanks for your question.

      Just to confirm, you have come through to finder.com.au, not ANZ. Visa is accepted in Madagascar, so you shouldn’t have any problem withdrawing funds there. However, the Malagasy ariary isn’t a supported currency on the ANZ Travel Card, so you’ll incur a currency conversion fee of 3% every time you use your card for transactions in Madagascar.

      ANZ Travel Card do provide an emergency contact number. Their international emergency number is +613 9683 7777.

      I hope this has helped.

      Cheers,

      Sally

  10. Default Gravatar
    Andy | May 19, 2016

    Can I top up my existing Travellers card using USD (cash)?

    • Staff
      Sally | May 19, 2016

      Hi Andy,

      Thanks for your question.

      Unfortunately, you can only top up your ANZ Travel Card with Australian dollars.

      Cheers,

      Sally

Ask a question
feedback

Exciting news!

myNBN.info is now part of the finder.com.au family.

Read more about what this means