ANZ Travel Card
The ANZ Travel Card locks in your exchange rate with 10 popular currencies to choose from. Access your funds on your next trip with the secure and convenient travel card from ANZ.
Initial Load Fee
AUD, USD, CAD, EUR, GBP, HKD, JPY, NZD, SGD, THB
|Available Currencies||AUD, USD, CAD, EUR, GBP, HKD, JPY, NZD, SGD, THB|
|Multiple Currencies on One Card?||Yes|
|Number of Cards Issued||2|
|Minimum Load Amount||$200|
|Maximum Load Amount||$50,000|
|Maximum Load Amount (Annual)||$50,000|
|24 Hour ATM Cash Withdrawal Limit||$3,000|
|24 Hour Purchase (POS) Transaction Limit||$6,000|
What currencies can I load on the ANZ Travel Card?
The ANZ Travel Card supports 10 currencies including the Australian dollar, US dollar, Euro, Pound sterling, New Zealand dollar, Hong Kong dollar, Canadian dollar, Singapore dollar, Thai baht and Japanese yen.
What is the currency order?
When loading multiple currencies on your ANZ Travel Card, it is important to note that a currency order applies. The stored value currency order determines the order in which funds are loaded and the order in which fees or transactions are debited from your card. For example, when you load money on the card, it will be credited to the Australian currency wallet because this is the first currency in the default currency order. If you wish to make a purchase in euros but only have Australian dollars and US dollars on the card, Australian dollars will be debited first or US dollars if there is insufficient Australian dollars available. You may change the stored value currency order at any time online or by calling the ANZ customer service centre. This is the card's default currency order:
While the card supports 10 international currencies, you can also use the card to make purchases wherever Visa prepaid cards are accepted. Where multiple currencies are involved, applicable ANZ Bank selling rates at the time of the transaction will be used to calculate fees. When loading or reloading currencies, money is transferred to the card and received as Australian dollars. The funds can then be converted into other stored value currencies and locked in at the day's prevailing conversion rate on ANZ's website. When transferring via BPAY or Post Billpay, money will be converted and locked in at prevailing rates on the day that your funds clear, usually three business days after the payment is made.
Features of the ANZ Travel Card
The features and benefits of the ANZ Travel Card include the following:
- Locked in exchange rates. Being able to lock in exchange rates before you travel protects you from rate fluctuations and currency instability. You can confirm the applicable exchange rates on the ANZ website. Note that the rates applied are taken on the day that your funds clear, which may be up to three business days for BPAY transactions and up to ten business days for cheques.
- Additional card. The free second card could be a useful back up in the event that your card is lost, stolen or damaged. This card is automatically linked to your travel card account. It's wise to store this card securely in your locked suitcase or hotel to ensure you have a spare card in the event that your initial card is compromised.
- Worldwide ATM alliance. Enjoy worldwide access to cash with this Visa card, which you can use at over 2.3 million ATMs globally. Please note that ATM fees apply.
- Online manageability. The card allows you to conveniently manage your account online via the ANZ Travel Card Portal.
- No initial load fee or transaction fees. Enjoy loading your card for free the first time.
How much does the ANZ Travel Card cost?
This table explains the card costs you can expect and when to expect them:
|Type of fee||Cost||When you'll be charged|
|Purchase fee||$0||You can purchase your ANZ Travel Card at no cost.|
|Initial load fee||$0||You do not need to pay to load your card the first time.|
|Reload fee||0%||You will not need to pay when you reload funds on your card.|
|AUD currency fee||Nil||You won't be charged for electronic transactions (including ATM withdrawals) that debit Australian Dollars from your account.|
|Unsupported currency fee||4% of converted AUD value||This will be charged when you use your card in a currency that is not available to be stored on it.|
|International withdrawal fee||You will be charged the relevant ATM fee each time you make an ATM withdrawal in that country's currency.|
|SMS activity alerts||You will need to pay the activity alert fee for each SMS requested. You may configure your SMS alerts online.|
|Card replacement fee||Nil||You will not need to pay for a replacement card in case of loss, theft or damage.|
|Inactivity fee||Nil||If you don't use your travel card for seven years, and your card stored value is greater than AUD$500, ANZ will send the remaining value to the government as unclaimed monies.|
|Closure/Cash out fee||Nil||You may close or cancel your card without any penalty.|
How to use the ANZ Travel Card
Get your ANZ Travel Card up and running by following these easy steps.
- Activating the card
Travel cards purchased at an ANZ branch or ANZ Foreign Exchange Centre in Australia do not require activation, but must be registered for online services at the ANZ Travel Card website. Travel cards bought online must be registered to be activated. All you need for online registration are your card details and your security code, which is the 4-digit number you nominated at the time of purchase. This number is different from your PIN.
- Loading funds on the card
You may load funds onto your travel card online, over the phone using BPAY or in person at any ANZ Foreign Exchange Centre. When you purchase and load card funds in person, they will be ready to use before the end of the following business day. When you purchase and load funds online, your card will be ready for collection after five business days and you can only use it after you have registered it. Note that your initial load amount must be greater than AUD$200 but cannot exceed AUD$50,000 or AUD$25,000 when purchased online. Subsequent reloads have no minimum limits but cannot exceed AUD$50,000 per year.
- Managing your online account
Once you've registered your card online, you can easily manage your card via the ANZ Travel Card Portal. Log in using your user ID and password to view your account balances and transactions.
What do I do if I return home with foreign currency remaining on the card?
You could always keep the funds in that currency for spending on your next trip or for spending online. Otherwise, consider converting the currency back into Australian dollars at the prevailing currency conversion rate on the ANZ website, which is essentially what happens if you choose to close or cancel your travel card and have any remaining stored value paid out to you.
You can no longer use your card after the expiry date, which is printed on the front of your travel card. ANZ will notify you of your impending card expiry via email so you have time to withdraw remaining funds from your card by ATM. After the card expiry date, you may still claim your stored value or transfer it onto a new card by calling 1800 094 003 or +61 3 9683 7777 outside Australia. If any card value is unclaimed seven years after expiry, your account will be closed and the value transferred to ANZ (Remaining Funds). If this amount exceeds AUD$10, you will again be reminded via email to claim the remaining funds.
Who do I contact if my card is lost, stolen or damaged?
Report your stolen or lost card by immediately calling the ANZ Travel Card Customer Service centre at 1800 094 003, or +61 3 9683 7777 when overseas. If you are unable to reach this service centre, make your report to the main ANZ line at 13 13 14 instead. As soon as you've made your report, your card will be cancelled. A replacement card may then be issued or your back-up card may be used. It's in your best interests to report any loss or theft as soon as possible because you can be held liable for unauthorised transactions incurred before your report is received.
How to apply for an ANZ Travel Card
You can get your ANZ Travel Card by visiting an ANZ branch or by ordering it online. Cards purchased in person will be issued immediately while cards purchased online must be collected at a branch after five business days. You will be required to provide your name, personal details and departure dates as well as proof of identity. Please note that the ANZ Travel Card is designed for Australian residents only.