ANZ Travel Card

Rates and Fees verified correct on August 25th, 2016

The ANZ Travel Card locks in your exchange rate with 10 popular currencies to choose from. Access your funds on your next trip with the secure and convenient travel card from ANZ.

Are you travelling overseas soon? The ANZ Travel Card lets you access your funds across multiple currencies and make purchases wherever Visa is accepted. The card supports 10 foreign currencies, meaning you can spend overseas freely without attracting currency conversion fees. You’ll also receive an additional card, so you’ll have a backup in the event your card is lost, stolen or damaged. You can also manage your card on the go with the ANZ Travel Card customer portal. Here you can check your balance and transaction history, manage your different currency wallets and top up your card with funds.

If you’re travelling overseas and the currency you need is supported by the ANZ Travel Card, this could be a convenient and rewarding way to take your cash overseas.

Available CurrenciesAUD, CAD, EUR, GBP, HKD, JPY, NZD, SGD, THB, USD,
Multiple Currencies on One CardYes
Number of Cards Issued2
Minimum Load Amount$200
Maximum Load Amount$80,000
Maximum Annual Load Amount$80,000
24 Hour ATM Cash Withdrawal LimitAUD 2,500, NZD 3,000, USD 1,800, GBP 1,000, EUR 1,500, CAD 3,000 HKD 13,700, SGD 3,250, THB 77,000, JPY 205,000
24 Hour POS Transaction LimitAUD 5,000, NZD 7,000, USD 5,000, GBP 3,500, EUR 5,000, CAD 6,000, HKD 27,500, SGD 7,000, THB 155,000, JPY 410,000
Card Issue Fee$11 (will be waived to ANZ customers who apply for a new Travel Card in branch)
Initial Load Fee$0
ATM Withdrawal FeeAUD 3.50, CAD 3.00, EUR 2.20, GBP 2.00, HKD 20.00, JPY 260, NZD 4.50, SGD 4.00, THB 95, USD 2.50
Reload Fee1.1% of the value purchased
Monthly Inactivity Fee
after 12 months inactivity
$3
Transaction Fee for Purchases$0
Balance Enquiries$0
Card Replacement Fee$35
Currency Conversion Fee3%
BPay Reload fee$1.10
Account Closing Fee$0
Available To Temporary ResidentsNo

Reloading funds & currencies 

Lock-in and access the following currencies:

  • Australian dollars (AUD)
  • US dollars (USD)
  • Euro (EUR)
  • Great British Pounds (GBP)
  • New Zealand dollars (NZD)
  • Hong Kong dollars (HKD)
  • Canadian dollars (CAD)
  • Singapore dollars (SGD)
  • Thai Baht (THB)
  • Japanese Yen (JPY)

You can reload your funds in any of the following ways.

  • BPAY payment. The reference code is your 16-digit card number. The BPAY Biller Code is displayed on the back of your travel card. Please note that it will take 3 business days for your funds to appear in your account.
  • Over the phone. You can reload your ANZ Travel Card using telephone banking, though it will take 4 business days for the funds to appear in your account.
  • In person. You can load value onto your card in person at any ANZ Branch, foreign exchange office or Australia Post retail outlet. This will take 3 business days to appear in your account.

Where can you use the ANZ Travel Card?

  • In regions that accept the supported currencies. The ANZ Travel Card allows you to lock in 10 popular currencies and exchange rates for your trip. If you use this card to spend in an area that doesn’t accept a currency you can load onto the ANZ Travel Card, you will be charged 3% currency conversion fee.
  • Wherever Visa is accepted. You can use this card wherever Visa is accepted, which is in millions of shops and ATMs around the world. You can also use the ANZ Travel Card to make online purchases.
  • Excluded sanctions. Please note that, at the time of writing, you can't use the ANZ Travel Card in Cuba, Iran Syria, Sudan, North Korea or Burma (Myanmar).
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How much will the ANZ Travel Card cost you?

Fees for using
ANZ Travel Card
Issue feeThere is a one-off card issue fee of $11 (will be waived to ANZ customers who apply for a new Travel Card in branch).
ATM withdrawalsThe following ATM fees apply AUD 3.50, CAD 3.00, EUR 2.20, GBP 2.00, HKD 20.00, JPY 260, NZD 4.50, SGD 4.00, THB 95, USD 2.50
Reload feeThere is a small fee of 1.1% of the value purchased when you top up the account with funds.
This is charged each time you reload the ANZ Travel Card.
Purchase feeUnlike other travel cards, there is no fee when you make a purchase.
Currency conversion feeYou will be charged 3% for using a currency that is not loaded on your card.
Exchange ratesWhen you load funds on your card, they'll be locked-in at the exchange rate put in place by ANZ that day.
You can see current updates of the ANZ exchange rates on the ANZ website.
Inactivity feePay $3 for every month to keep your currencies loaded after 12 months of inactivity.
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Managing your account

  • Log in, check your balance, transaction history and add new currencies. Use BPAY via internet or phone, reload at Australia Post outlets or ANZ Foreign Exchange Centre.
  • Moving currencies. You can change your currency order by contacting ANZ Travel Card Customer Service on 1800 094 003 within Australia or +613 9683 7777 when overseas.
    Currency order. The ‘stored value currency order’ refers to the order in which funds are loaded and debited from your card.  For example, If you deposit money onto the card, it will be credited to the Australian currency wallet because this is the first currency in the currency order. If you want to make a purchase in Euros, but you only have AUD and USD on the card, Australian Dollars will be debited first and then US Dollars. You can change the stored value currency order at any time on the ANZ online customer service centre. Check the default currency order below.

    Currency order

    1. Australian dollars (AUD)
    2. US dollars (USD)
    3. Great British Pounds (GBP)
    4. Euros (EUR)
    5. New Zealand dollars (NZD)
    6. Canadian dollars (CAD)
    7. Hong Kong dollars (HKD)
    8. Singapore dollars (SGD)
    9. Thai Baht (THB)
    10. Japanese Yen (JPY)
  • Leftover cash. The ANZ Travel Card will expire on the date displayed on the front of the card. You can reclaim any unused funds on the card by ATM withdrawal or electronic funds transfer.

Security

Fraud protection. The ANZ Travel Card provides greater security with PIN technology and ANZ's Fraud Money Back Guarantee which will credit you the amount back providing you notify ANZ promptly of the fraud.

Emergency contact details. Report the lost or stolen card immediately by calling ANZ Travel Card Customer Service on 1800 094 003 within Australia or +613 9683 7777 when overseas.

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Getting your ANZ Travel Card

  1. Ordering the card. You can order an ANZ Travel Card online by following the link on this page. Complete and submit the ANZ Travel Card application forms and pick up your ANZ Travel Card from an ANZ branch or foreign exchange outlet within 5 business days. You will need to bring your identification along with you when you collect the ANZ Travel Card.
  2. Loading currency. When you order your card online, you’re required to enter the foreign currency amount you wish to purchase with the card. You can also select the order you wish the currencies to be debited when you purchase the card online.
  3. Acting your card. How you can activate your card will depend on how you purchased it:
  • Purchased online. ANZ Travel Cards that are purchased online need to be activated online before use through the ANZ Travel Card website or by calling ANZ Travel Card Customer Service.
  • Purchased in person. No activation is required if you purchased the card in person, where the card will be automatically activated the next business day after you purchase your card. You will still need to register your card through the ANZ Travel Card website to access online services such as transaction history.
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Why should you consider this card? The benefits and drawbacks explained

  • Load up to 10 foreign currencies. The ANZ Travel Card allows you to load and hold up to ten currencies on the card at the one time, including Australian dollars.
  • Free for ANZ customers. The card issue fee is waived for existing ANZ customers.
  • Currency conversion fee. This fee makes using a travel card just as expensive as using a regular credit card or debit card, so to get the full benefit from this product, only spend in the places that accepts a currency you hold on the card.
  • Reload fee. A small reload fee is charged each time you top up your ANZ Travel Card with funds.
  • Replacement fee. If you need to order a replacement card while you’re overseas, a card replacement fee of $35 is charged.
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Questions about the ANZ Travel Card

How do I use my ANZ Travel Card?

When you’re prompted to select the account you would like to use, press ‘CREDIT’. You can also use the card to make purchases online by entering the 16-digit card number and the CCV.

Can I change my PIN?

You’re automatically assigned a PIN when you get your ANZ Travel Card. You can change your PIN at any time online or by calling an ANZ customer service representative.

How do I know which currency I’m loading money to?

The currency that is first in the currency order will be credited with funds when you reload the travel card with more money. By default, this is set as Australian Dollars, however, you can change the currency order at any time by logging onto the ANZ travel money online customer service centre.

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This page was last modified on 29 April 2016 at 9:30.

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140 Responses to ANZ Travel Card

  1. Default Gravatar
    Leanne | August 19, 2016

    what are the benefits of the travel card over an existing ANZ visa debit card?

    • Staff
      May | August 19, 2016

      Hi Leanne,

      Thank you for your question.

      The advantages of the ANZ Travel Card compared to the ANZ Visa Debit card include you’re charged lesser fees and you’re able to load multiple currencies onto the card.

      Cheers,
      May

  2. Default Gravatar
    Robert | August 19, 2016

    Currently ANZ is offering a refund of the loading fee of 1.1% if loading via BPAY of $3500 before 30 September.
    I’m wondering whether that has to be done in one hit ro I can speculate on exchange rates and load the amount cumulatively.
    e.g. If I were to wish to load USD5000 in total, do I need to load all $5000 at one time or could I load $1000 5 times and still not incur a fee?

    • Staff
      May | August 19, 2016

      Hi Robert,

      Thank you for your question.

      If you are an existing ANZ customer and you apply for a new ANZ Travel Card in a branch, the $11 card issuance fee will be waived and in addition to that, the reload fee of 1.1% of Value Purchased will be refunded when you load $3,500 or more via BPAY before 30 September 2016. So that means you can take advantage of the offer (exclusively for existing ANZ customers) once – that is if you will apply for a new Travel Card.

      Please also note that since this is an ANZ Travel card issued in Australia, you can only reload funds in AUD then the money will be converted to USD or to any of the supported currency you wish to use.

      Cheers,
      May

  3. Default Gravatar
    dylan | August 1, 2016

    i am wondering how to transfer my money from my travel card back to my everyday anz card

    • Staff
      Sally | August 1, 2016

      Hi Dylan,

      Thanks for your question.

      You can request for the remaining funds on your ANZ Travel Card to be transferred to your account by contacting them on 1800 094 003 and providing the details of the account you’d like to transfer the funds to.

      I hope this has helped.

      Cheers,

      Sally

  4. Default Gravatar
    Tony | July 28, 2016

    My travel card is on AUD. I’m in Croatia, can i go to one of the Croatian bank ot ATM to ask for cash in AUD? Thanks.

    • Staff
      Sally | July 29, 2016

      Hi Tony,

      Thanks for your question.

      If you use an ATM in Croatia, you’ll only be able to withdraw funds in Croatian kuna.

      If you want Australian dollars, you might have to go to get your Croatian kuna exchanged into Australian dollars at a currency exchange office.

      I hope this has helped.

      Cheers,

      Sally

  5. Default Gravatar
    | July 23, 2016

    I’m a Brazilian and I would like to order this card remotelly. Would it be possible?

    Can you send the card to Brazil? Or may send me the its informations online?

    • Staff
      May | July 24, 2016

      Hi Ricardo Jr.,

      Thanks for your inquiry.

      Unfortunately, the travel money cards we feature on our page, including this ANZ Travel Card are only available to people who are in Australia. You might like to contact a bank in Brazil to order a travel money card.

      I’m sorry, I couldn’t of be or more assistance.

      May

  6. Default Gravatar
    Jennifer | July 14, 2016

    I would like to know the balance of my travel card please?

    • Staff
      May | July 14, 2016

      Hi Jennifer,

      Thank you for your question.

      If you’d like to check your balance on the card, you have to log into your internet banking account on ANZ travel card website under “Manage your account”.

      Hope this helps.

      Cheers,
      May

    • Staff
      Sally | July 14, 2016

      Hi Jennifer,

      Thanks for your question.

      You can check the balance on your ANZ Travel Card by logging into your online account using your user ID and password. Otherwise, you’ll need to contact the ANZ Travel Card customer service team on 13 13 14. Make sure you have your card details available when using either of these options.

      Cheers,

      Sally

  7. Default Gravatar
    Pieter | July 6, 2016

    how long does it take to transfer my left over funds back into my anz working account

    • Staff
      Anndy | July 6, 2016

      Hi Pieter,

      Thanks for your inquiry.

      If you have leftover funds on your ANZ Travel Card and there are no outstanding disputes, your Stored Value will be converted to Australian Dollars and generally, you should be able to receive the amount on your working account within two ANZ business days after the bank received your claim form and documents.

      Cheers,
      Anndy

  8. Default Gravatar
    Taela | June 25, 2016

    Hi can I purchase a travel card at my anz bank in perth.
    How long will it take to get it issued
    Thanks

    • Staff
      Sally | June 27, 2016

      Hi Taela,

      Thanks for your question.

      If you request an ANZ Travel Card at a branch, you should be able to receive your card immediately. If you order it online, it could take up to a week to arrive in the mail.

      I hope this has helped.

      Cheers,

      Sally

  9. Default Gravatar
    Pat | June 12, 2016

    Can you get your wages paid into a travel card?

    • Staff
      Sally | June 14, 2016

      Hi Pat,

      Thanks for your question.

      This would likely depend on your employer and whether they’d be happy to pay your wages into a prepaid card account. You’d need to provide them with the details of your card and keep in mind that the ANZ travel card has an expiry date.

      I hope this has helped.

      Cheers,

      Sally

  10. Default Gravatar
    allan | June 7, 2016

    Can you see an online history of transactions?

    • Staff
      Sally | June 8, 2016

      Hi Allan,

      Yes, you can see an online history of your transactions on your online ANZ Travel Card account. You’ll need your user ID and password to log in.

      I hope this has helped.

      Cheers,

      Sally

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