ANZ Travel Card

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The ANZ Travel Card locks in your exchange rate with 10 popular currencies to choose from. Access your funds on your next trip with the secure and convenient travel card from ANZ.

Are you travelling overseas soon? The ANZ Travel Card lets you access your funds across multiple currencies and make purchases wherever Visa is accepted. The card supports 10 foreign currencies, meaning you can spend overseas freely without attracting currency conversion fees. You’ll also receive an additional card, so you’ll have a backup in the event your card is lost, stolen or damaged. You can also manage your card on the go with the ANZ Travel Card customer portal. Here you can check your balance and transaction history, manage your different currency wallets and top up your card with funds.

If you’re travelling overseas and the currency you need is supported by the ANZ Travel Card, this could be a convenient and rewarding way to take your cash overseas.

Available CurrenciesAUD, CAD, EUR, GBP, HKD, JPY, NZD, SGD, THB, USD
Multiple Currencies on One CardYes
Number of Cards Issued2
Minimum Load Amount$200
Maximum Load Amount$80,000
Maximum Annual Load Amount$80,000
24 Hour ATM Cash Withdrawal LimitAUD - 2,500, NZD - 3,000, USD - 1,800, GBP - 1,000, EUR - 1,500, CAD - 3,000, HKD - 13,700, SGD - 3,250, THB - 77,000, JPY - 205,000
24 Hour POS Transaction LimitAUD - 5,000, NZD - 7,000, USD - 5,000, GBP - 3,500, EUR - 5,000, CAD - 6,000, HKD - 27,500, SGD - 7,000, THB - 155,000, JPY - 410,000
Card Issue Fee$11 (will be waived to ANZ customers who apply for a new Travel Card in branch)
Initial Load Fee$0
ATM Withdrawal FeeAUD 3.50, USD 2.50, GBP 2.00, EUR 2.20, NZD 4.50, CAD 3.00, HKD 20.00, SGD 4.00, THB 95, JPY 260
Reload Fee1.1%
Monthly Inactivity Fee
after 12 months inactivity
$3
Transaction Fee for Purchases$0
Balance Enquiries$0
Card Replacement Fee$0
Currency Conversion Fee3%
BPay Reload fee1.1%
Account Closing Fee$0
Available To Temporary ResidentsNo

What currencies can I load on the ANZ Travel Card?

The ANZ Travel Card supports 10 currencies including the Australian dollar, US dollar, Euro, British pound, New Zealand dollar, Hong Kong dollar, Canadian dollar, Singapore dollar, Thai baht and Japanese yen.

What is the currency order?

When loading multiple currencies on your ANZ Travel Card, it is important to note that a currency order applies. The stored value currency order determines the order in which funds are loaded and the order in which fees or transactions are debited from your card. For example, when you load money on the card, it will be credited to the Australian currency wallet because this is the first currency in the default currency order. If you wish to make a purchase in euros but only have Australian dollars and US dollars on the card, Australian dollars will be debited first and then US dollars when there are no more Australian dollars available. You may change the stored value currency order at any time online or by calling the ANZ customer service centre. This is the card’s default currency order:

1. Australian dollars (AUD)
2. US dollars (USD)
3. Great Britain pounds (GBP)
4. Euros (EUR)
5. New Zealand dollars (NZD)

6. Canadian dollars (CAD)
7. Hong Kong dollars (HKD)
8. Singapore dollars (SGD)
9. Thai baht (THB)
10. Japanese yen (JPY)

While the card supports 10 international currencies, you can also use the card to make purchases wherever Visa 3% currency conversion fee applies. Where multiple currencies are involved, applicable ANZ Bank selling rates at the time of the transaction will be used to calculate fees. When loading or reloading currencies, money is transferred to the card and received as Australian dollars. The funds can then be converted into other stored value currencies and locked in at the day’s prevailing conversion rate on ANZ’s website. When transferring via BPAY or Post Billpay, money will be converted and locked in at prevailing rates on the day that your funds clear, usually three business days after the payment is made.

Where can I use my ANZ Travel Card

Since the ANZ Travel Card is a Visa card, it enjoys worldwide acceptance at over 38 million merchants. When using your card abroad, it will automatically use that country’s currency wallet as long as there are sufficient funds loaded in that currency. There are some exceptions to card usage. You may not use your ANZ Travel Card at merchants who process transactions manually or who do not accept Visa prepaid cards. For example, you might not be able to use your card to pay for gaming and gambling services, direct debits, recurring or instalment payments, over-the-counter cash withdrawals or in countries subject to economic or trade sanctions.

Features of the ANZ Travel Card

The features and benefits of the ANZ Travel Card include the following:

  • Locked in exchange rates. Being able to lock in exchange rates before you travel protects you from rate fluctuations and currency instability. You can confirm the applicable exchange rates on the ANZ website. Note that the rates applied are taken on the day that your funds clear, which may be up to three business days for BPAY transactions and up to ten business days for cheques.
  • Additional card. The free second card could be a useful back up in the event that your card is lost, stolen or damaged. This card is automatically linked to your travel card account. It’s wise to store this card securely in your locked suitcase or hotel to ensure you have a spare card in the event that your initial card is compromised.
  • Worldwide ATM alliance. Enjoy worldwide access to cash with this Visa card, which you can use at over 2.3 million ATMs globally. Please note that ATM fees apply.
  • Online manageability. The card allows you to conveniently manage your account and reload funds online via the ANZ Travel Card Portal.
  • No initial load fee or transaction fees. Enjoy loading your card for free the first time, and avoid foreign transaction fees both in-store and online as long as you have sufficient funds loaded in the relevant transaction currency.

How much does the ANZ Travel Card cost?

This table explains the card costs you can expect and when to expect them:

Type of feeCostWhen you’ll be charged
Purchase fee$11 (will be waived to ANZ customers who apply for a new Travel Card in branch)You will pay this one-time fee when you order the card.
Reload fee 1.1%Each time you reload funds on your card after the initial load amount, you will be required to pay 1.1%.
Currency conversion fee3% of transaction valueA currency conversion fee is charged whenever you try to withdraw or make a purchase in a currency that isn’t supported or sufficiently loaded on your card.
International withdrawal fee
  • AUD 3.50
  • USD 2.50
  • GBP 2.00
  • EUR 2.20
  • NZD 4.50
  • CAD 3.00
  • HKD 20.00
  • SGD 4.00
  • THB 95
  • JPY 260
You will be charged the relevant ATM fee each time you make an ATM withdrawal in that country’s currency.
SMS activity alerts
  • AUD 0.35
  • USD 0.35
  • GBP 0.25
  • EUR 030
  • NZD 0.70
  • CAD 0.45
  • HKD 1.00
  • SGD 0.40
  • THB 10
  • JPY 30
You will need to pay the relevant activity alert fee for each SMS received with regard to a particular currency. You may configure your SMS alerts online.
Card replacement feeNilYou will not need to pay for a replacement card in case of loss, theft or damage.
Inactivity feeNilIf you don’t use your travel card for seven years, and your card stored value is greater than AUD$500, ANZ will send the remaining value to the government as unclaimed monies.
Closure/Cash out fee NilYou may close or cancel your card without any penalty.

How to use the ANZ Travel Card

Get your ANZ Travel Card up and running by following these easy steps.

    • Activating the card

Travel cards purchased at an ANZ branch or ANZ Foreign Exchange Centre in Australia do not require activation, but must be registered for online services at the ANZ Travel Card website. Travel cards bought online from the website must be registered to be activated. All you need for online registration are your card details and your security code, which is the 4-digit number you nominated at the time of purchase. This number is different from your PIN.

    • Loading funds on the card

You may load funds onto your travel card online via the ANZ Travel Card Portal, over the phone using BPAY or in person at any ANZ Foreign Exchange Centre or Australia Post outlet. When you purchase and load card funds in person, they will be ready to use before the end of the following business day. When you purchase and load funds online, your card will be ready for collection in five business days and you can only use it after you have registered it. Note that your initial load amount must be greater than AUD$200 but cannot exceed AUD$80,000 or AUD$25,000 when purchased online. Subsequent reloads have no minimum limits but cannot exceed AUD$80,000 per year.

    • Managing your online account

Once you’ve registered your card online, you can easily manage your card via the ANZ Travel Card Portal. Log in using your user ID and password to view your account balances and transactions as well as to load and reload

What do I do if I return home with foreign currency remaining on the card?

You could always keep the funds in that currency for spending on your next trip or for spending online. Otherwise, consider converting the currency back into Australian dollars at the prevailing currency conversion rate on the ANZ website, which is essentially what happens if you choose to close or cancel your travel card and have any remaining stored value paid out to you.

You can no longer use your card after the expiry date, which is printed on the front of your travel card. ANZ will notify you of your impending card expiry via email so you have time to withdraw remaining funds from your card by ATM or electronic transfer. After the card expiry date, you may still claim your stored value or transfer it onto a new card by calling 1800 094 003 or +61 3 9683 7777 outside Australia. If any card value is unclaimed seven years after expiry, your account will be closed and the value transferred to ANZ (Remaining Funds). If this amount exceeds AUD$10, you will again be reminded via email to claim the remaining funds.

Who do I contact if my card is lost, stolen or damaged?

Report your stolen or lost card by immediately calling the ANZ Travel Card Customer Service centre at 1800 094 003, or +61 3 9683 7777 when overseas. If you are unable to reach this service centre, make your report to the main ANZ line at 13 13 14 instead. While abroad, you may alternatively call any bank displaying the Visa logo to report the loss. As soon as you’ve made your report, your card will be cancelled. A replacement card may then be issued or your back-up card may be used. It’s in your best interests to report any loss or theft as soon as possible because you can be held liable for unauthorised transactions incurred before your report is received.

How to apply for an ANZ Travel Card

You can get your ANZ Travel Card by visiting an ANZ branch or by ordering it online. Cards purchased in person will be issued immediately while cards purchased online must be collected at a branch within five business days. You will be required to provide your name, personal details and departure dates as well as proof of identity. Please note that the ANZ Travel Card is designed for Australian residents only.

Apart from offering up to 10 major currencies, the ANZ Travel Card also delivers attractive perks including a free back-up card, free replacement cards and the added ease of managing your travel card online. When deciding on a travel card, remember to compare all available options to find the one that best suits your personal travel needs and spending preferences.

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This page was last modified on 12 September 2017 at 4:19pm.

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174 Responses

  1. Default Gravatar
    AngeSeptember 2, 2017

    Can you be under the age of 18 to apply for this travel card?

    • Staff
      JhezelynSeptember 4, 2017Staff

      Hi Ange,

      Thanks for your comment.

      Upon checking, you can still apply even if your under 18 years old as long as you’re an Australian resident only. You can get your ANZ Travel Card by visiting an ANZ branch or by ordering it online. Hope this helps.

      Regards,
      Jhezelyn

  2. Default Gravatar
    BarbraAugust 31, 2017

    I have overseas currency on my ANZ travel card that I need to convert back to Australian Dollars and deposited back into my ANZ account. How do I do this? Thanks in advance.

    • Staff
      JhezelynSeptember 1, 2017Staff

      Hi Barbra,

      Thanks for your comment.

      If you want to convert the currency back into Australian dollars, you may do so at the prevailing currency conversion rate on the ANZ website, which is essentially what happens if you choose to close or cancel your travel card and have any remaining stored value paid out to you.

      You may apply to ANZ to claim the Remaining Funds. To claim the Remaining Funds, ANZ may require you to complete a form or other process and/or provide supporting documentation and/or evidence of your claim. Once you have provided the required documentation and/or evidence, ANZ will calculate the AUD equivalent of the Remaining Funds using the rate at which ANZ bought Travel Cards and Cheques in the Stored Value Currencies as at 31 December of the year in which the Stored Value was debited from your Card and transferred to ANZ.

      Regards,
      Jhezelyn

  3. Default Gravatar
    ConfusedAugust 25, 2017

    How long does it take for funds to clear. I transferred $ on a weds night using BPay. It’s now Friday morning, and I cannot see the transferred funds.

    • Staff
      HaroldAugust 25, 2017Staff

      Hi Gwen,

      Thank you for your inquiry.

      Generally, funds cleared, three business days after the payment is made.

      I hope this information has helped.

      Cheers,
      Harold

  4. Default Gravatar
    LeeanneJuly 20, 2017

    How do you see transactions? Cannot see this feature in webbanker.

    • Staff
      DanielleJuly 20, 2017Staff

      Hi Leeanne,

      Thank you for contacting finder. We are a comparison website and general information service, we’re more than happy to offer general advice.

      All you need to do is select the account to view the transaction history. If you are using Internet banking there is a Search option to view a selected account and date range. If the transactions are no longer available via Internet banking you would need to refer to the Account statements.

      I hope this helps.

      Cheers,
      Danielle

  5. Default Gravatar
    onlineApril 21, 2017

    I want to use the travel card on my online google play account but what do I type when I need to fill in the – name on card- field?

    • Staff
      HaroldApril 21, 2017Staff

      Hi Chopadocket,

      Thank you for your inquiry.

      “Name on card – field” is basically the name of the card holder. With ANZ Travel Card you can use the card wherever Visa is accepted, which is in millions of shops and ATMs around the world. You can also use the ANZ Travel Card to make online purchases.

      I hope this information has helped.

      Cheers,
      Harold

  6. Default Gravatar
    MarkFebruary 28, 2017

    Do these travel cards get accepted on betting sites?

    • Staff
      AnndyFebruary 28, 2017Staff

      Hi Mark,

      Thanks for your question.

      Based on the terms and conditions of this card, it can’t be used for Transactions at merchants who offer gaming and gambling services, such as betting (including lottery tickets, casinos gambling chips, off-track betting), wagers at race tracks,as well as gaming or gambling websites.

      If you are looking for a card for gambling, please check our guide here.

      Cheers,
      Anndy

  7. Default Gravatar
    February 23, 2017

    I live in Australia and am traveling to Hong Kong. When I first load my card; does this mean I am loading AUD or do I request to have HKD loaded and pay the appropriate fee at the time of loading. Am not quite sure how that works.

    • Staff
      MayFebruary 23, 2017Staff

      Hi Jane,

      Thank you for your inquiry.

      With the ANZ Travel Card, you can only load Australian dollars onto the account and then convert them to Hong Kong dollars (HKD). You can reload your card in any of the ways outlined above.

      Cheers,
      May

    • Default Gravatar
      February 23, 2017

      Hi May, thank you for your reply. So, does that mean that I convert them to HKD online prior to traveling and is there a particular website to do that or is it done from the
      ANZ website?

    • Staff
      MayFebruary 23, 2017Staff

      Hi Jane,

      Thanks for getting back.

      Yes, you should convert your AUD funds first to HKD before you travel. You can convert them through the ANZ website. Simply click on the ‘Go to site’ button above to be redirected to the ANZ’s site.

      Cheers,
      May

  8. Default Gravatar
    KellyFebruary 22, 2017

    Hi, I am in overseas now, I was wondering if I use my ANZ travel card withdrawing money from ATM, which button I should pressed on ATM, saving accounts or credit?

    Thanks
    Kelly

    • Staff
      MayFebruary 22, 2017Staff

      Hi Kelly,

      Thanks for your question.

      To withdraw cash from your ANZ Travel card using an ATM, you should choose “credit”.

      Cheers,
      May

  9. Default Gravatar
    SharonNovember 22, 2016

    How do I check that the pin is working with my ANZ travel card before I leave the country? Can I check the balance in an Aust ATM or will I be charged a fee?

    • Staff
      MayNovember 22, 2016Staff

      Hi Sharon,

      Thanks for your question.

      When you receive your ANZ Travel card, you will automatically receive your PIN. You can try using your card in an ATM in Australia using the PIN and check your balance without incurring a fee.

      Cheers,
      May

  10. Default Gravatar
    KallanOctober 29, 2016

    I cashed in $10,000 about 3 months ago and I’ve just checked my account. I now have $9,183? Why is this?

    • Staff
      JasonOctober 29, 2016Staff

      Hi Kallan.

      Thank you for reaching out.

      You’ve come through to finder.com.au. As a financial comparison service, we can’t check why there’s a deduction on the amount that you’ve cashed in.
      You’ll need to get in contact with ANZ for this concern. You can reach ANZ Travel Card Customer Service on 1800 094 003.

      Cheers,
      Jason

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