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ANZ Travel Money Guide

Spend in over 10 different currencies, organise your travel insurance and pick up traveller's cheques all with ANZ

Marc Terrano
Marc Terrano

Updated

ANZ
As an international bank, ANZ knows Australians love to travel. ANZ foreign cash centres and ATMs can be found at Australia's biggest airports and the ANZ Travel Card lets you spend in nine popular overseas currencies. Plus, there's insurance, traveller's cheques and handy Cash Packs too. ANZ has a number of convenient products and services to make spending your hard earned cash on your next trip hassle-free.

HOW TO NAVIGATE THE ANZ TRAVEL MONEY GUIDE

Travel cards

The ANZ Travel Card is no longer available. Customers were able to load the card with money online using BPAY for a 0% fee and exchange the money to nine foreign currencies at a fixed rate:

  • Australian dollars
  • US dollars
  • Euros
  • British pounds
  • New Zealand dollars
  • Hong Kong dollars
  • Canadian dollars
  • Singapore dollars
  • Thai baht
  • Japanese yen

Traveller's Cheques

ANZ sells American Express traveller's cheques. Australian dollars, Canadian dollars, British pounds, euros, Japanese yen and US dollars are available. You can order traveller's cheques online through ANZ internet banking or over the phone, at the ANZ branches at Sydney and Melbourne international airports and at ANZ branches. Orders over $1,000 need to be arranged in advance. Traveller's cheques are a very safe way of carrying money overseas. Only you can cash your cheques and they can be replaced if they're lost or stolen. Fewer places accept traveller's cheques nowadays, but you can find out about traveller's cheque acceptance by reading our travel money location guides.

Currency exchange

Customs, baggage claim and queues, arriving in a foreign country can be tiring enough without adding currency exchange to the list of things to do when you land. ANZ sell more than 50 international currencies at branches and foreign exchange centres, ANZ also have ATMs which dispense major currencies.

  • Foreign exchange ATMs. ANZ provides foreign exchange ATMs in Melbourne, Adelaide and Sydney international airports. For a $4 flat fee, you can withdraw US$50, €50, NZ$50 notes and £20 notes. Non-ANZ customers may also incur a charge from their own bank.
  • ANZ Foreign exchange centres. ANZ has branches in Sydney and Melbourne international airports and Melbourne, Sydney, Perth, Adelaide and Brisbane city centres. You can purchase a travel card and buy and sell over 50 different international currencies.
  • ANZ Cash Packs. ANZ Cash Packs give you a bunch of different banknotes. For example you can buy a US dollar Cash Pack and get 7 US $50 notes, 4 $20 notes, 3 $5s and 5 $1s. ANZ Cash Packs are available in US dollars, euros, pounds, New Zealand dollars, Thai baht and Chinese Renminbi. Cash Packs cost $5 on top of the value of the foreign currency as set by ANZ. The $5 fee is waived if you're an ANZ customer or if you purchase a travel card or travel insurance at the same time. Cash Packs are available from ANZ branches and foreign exchange centres. If you want to buy a cash pack with more than $1,000, you'll need to visit an ANZ foreign exchange centre.

Travel insurance

ANZ Travel Insurance covers you for medical and dental expenses, the cost of replacing luggage and personal items if lost or damaged, cancellation of travel plans, personal liability and more. This policy also provides a snow sports package. ANZ also provide a complimentary insurance policy when prepaid travel expenses are charged to premium ANZ credit cards such as the ANZ Rewards Black and Platinum credit cards.

warning A travel ban is in place for all Australians effective 25 March 2020. Most travel insurance brands will not cover you if you travel against a government warning. If you already have a policy, please contact your insurer directly for more information.
We are currently updating our site to reflect the Australian government’s advice. Some travel insurance policies will be temporarily unavailable.

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ANZ Travel Money Frequently asked questions

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24 Responses

  1. Default Gravatar
    PrabakaranJuly 29, 2016

    hi how i want to verify my traveller cheque in online

    Reply
    • Default Gravatar
      SharonAugust 27, 2016

      Hi! Do I have to be an ANZ customer to get foreign cash from your bank. You have the best exchange rate at the moment. And if yes how much are your fees. Thank you.

      Reply
    • Default Gravatar
      ChesterAugust 28, 2016

      Hello Sharon,

      Thanks for your question

      You don’t need to be an ANZ account holder to be able to apply for the ANZ Travel Money card. To purchase an ANZ Travel Card, simply visit their website or visit your nearest ANZ branch or ANZ Foreign Exchange Centre within Australia (including Melbourne and Sydney International Airports).

      Also 5 business days after making the purchase kindly provide necessary ID documents and to collect your ANZ Travel Card. If purchasing your ANZ Travel Card in an ANZ Branch or ANZ Foreign Exchange Centre, cards are issued over-the-counter at the time of purchase and are ready for use before the end of the next business day.

      Furthermore To reload your card – you have 3 options:

      * Using BPAY via Internet or Phone Banking
      * Please use BPAY Biller code 106641 and your 16-digit card number as the Customer Reference Number (BPAY Reference Number) displayed on the front of your ANZ Travel Card. BPAY reloads will take up to 3 business days to be processed.

      * Reload at Australia Post outlets that provide the Post Billpay service by presenting the card (up to $9,000 in a single transaction). Post Billpay loads will take up to 3 business days to be processed (or up to 10 business days if you use Post Billpay to reload using a cheque).

      * By visiting one of our ANZ Foreign Exchange Centres within Australia you can load funds immediately onto your ANZ Travel Card.

      A Reload Fee of 1.1% of the value purchased will apply to every reload.

      Hope this helps.

      Cheers!
      Chester

      Reply
    • Avatarfinder Customer Care
      SallyAugust 1, 2016Staff

      Hi Prabakaran,

      Thanks for your question.

      If you need to verify a travellers cheque from ANZ, you can contact them on 13 13 14.

      Cheers,

      Sally

      Reply
  2. Default Gravatar
    BellaMay 11, 2016

    Hi,I’m a bit worried,I’ve just gone to anz and got my ANZ travel card and loaded it in Euros but I’ve read the reviews and I’m worried as I leave soon.Should I take a Velocity or
    Qantas card incase the ANZ doesn’t work

    Reply
    • Avatarfinder Customer Care
      SallyMay 12, 2016Staff

      Hi Bella,

      Thanks for your question.

      As a financial comparison service, we can’t recommend any specific products as the right option will depend on your travel plans, financial situation, and spending habits.

      However, the ANZ Travel Money card is designed to work wherever Visa is accepted. As the card accepts Euros, you should also be able to use it in many places in Europe without incurring a currency conversion.

      However, carrying more than one travel money option is always a smart idea. You can either consider carrying another travel money card or you could look at debit cards or credit cards with low foreign transaction fees to use as a back up in case you have any issues with your ANZ Travel Money Card.

      For further travel money options, please see our Travel Money Europe guide.

      I hope this has helped.

      Cheers,

      Sally

      Reply
  3. Default Gravatar
    MarnieSeptember 8, 2015

    Hi,
    I’m wondering how long it takes to receive an ANZ travel card? We’re leaving for Japan on the 15th of September.
    Thanks

    Reply
    • Avatarfinder Customer Care
      SallySeptember 8, 2015Staff

      Hi Marnie,

      Thank you for your question.

      You can get an ANZ Travel Money card on the spot by visiting your local ANZ branch. Otherwise, if you order the card online, you’ll be able to pick it up from an ANZ branch within five business days. If you order the card online, you can request for your name to be printed on the primary and secondary cards.

      I hope this has helped.

      Thanks,

      Sally

      Reply
  4. Default Gravatar
    BarbJuly 3, 2015

    If I have Aud currency on my card & buy something for 1 dollar Us, does that cost me 1.26 Aud plus conversion fee or does it cost 76 us then conversion fee.

    Reply
    • Avatarfinder Customer Care
      SallyJuly 3, 2015Staff

      Hi Barb,

      Thanks for your comment.

      If you have AUD loaded on your account and make a purchase in USD, you will incur a conversion fee plus the exchange rate. So in the case of your example, you’d be charged AUD $1.26 plus the conversion fee.

      However, as USD is a supported currency on the ANZ Travel Money card, if you load USD onto the card you can avoid both the conversion fee and exchange rate.

      I hope this has helped.

      Thanks,

      Sally

      Reply
  5. Default Gravatar
    dianaMay 14, 2015

    so would you suggest euros

    Reply
    • Avatarfinder Customer Care
      SallyMay 14, 2015Staff

      Hi Diana,

      Thank you for your questions.

      In response to your earlier question, no, unfortunately you can’t load Turkish Lira onto the ANZ Travel Money card. As Euros are widely accepted throughout Turkey, you may wish to load Euros onto your travel card instead. You will then be able to access your funds wherever Visa is accepted.

      I hope this answered your question.

      Thanks,

      Sally

      Reply
    • Default Gravatar
      dianaMay 14, 2015

      I was thinking I would just take cash, change it once there,
      and use my credit card as back-up.?

      Reply
    • Avatarfinder Customer Care
      SallyMay 15, 2015Staff

      Hi Diana,

      Thank you for your follow up question.

      Yes, carrying cash and converting it when you arrive at your destination is always an option. However, there are risks in carrying cash while travelling. If you use your credit card rather than prepaid travel card loaded with Euros, you may also incur a currency conversion fee when using Australian Dollars to complete a purchase in Euros.

      It may be best to get in contact with the ANZ customer service team to discuss your options in further detail.

      I hope this was of assistance.

      Thanks,

      Sally

      Reply
  6. Default Gravatar
    StuartApril 13, 2015

    A booking agent has accepted my travel card for hotel booking, can they debit full cost of transaction of over 1000.00 dollars, thank you.

    Reply
    • Avatarfinder Customer Care
      ElizabethApril 13, 2015Staff

      Hi Stuart,

      Thanks for your question.

      This should be possible if you have sufficient funds on your card. The limits for the card are as follows:

      Per day AUD 2,500 can be withdrawn via an ATM and AUD 5,000 over POS.

      I hope this has helped.

      Thanks,

      Elizabeth

      Reply
  7. Default Gravatar
    KARENJanuary 20, 2015

    we are going to visit and stay over in Hong Kong for one night on our return journey home we have not pre loaded Hong dollars onto our travel card we only nominated US and Canadian dollars are we able to load Australian dollars onto the card and when we arrive in Hong Kong withdraw from an ATM Hong Kong dollars and what costs are we likely to incur?
    I suspect it would be around the same as just a simple withdrawal from a maestro ATM using a ANZ access card would that be correct?
    regards
    karen

    Reply
    • Avatarfinder Customer Care
      ShirleyJanuary 20, 2015Staff

      Hi Karen,

      Thanks for your question.

      The following fees will apply to your withdrawal from an ATM in Hong Kong:
      – ATM withdrawal fee, HKD $20 (note that ATM operators may also impose their own surcharge/withdrawal fees)
      – AUD Currency fee, 3% of the value transaction

      Also, please note that exchange rates will apply to the transaction and the ANZ Travel Money card allows you to preload HKD too. It would be the same as a withdrawal from a regular maestro ATM.

      Cheers,
      Shirley

      Reply
  8. Default Gravatar
    DylanNovember 27, 2014

    Hi, Im travelling to Uruguay, Argentina and Brazil. Will I receive the 3% transaction fee n all transaction because these currencies ae not loaded onto the card? Any help would be appreciated!

    Reply
    • Avatarfinder Customer Care
      ShirleyNovember 28, 2014Staff

      Hi Dylan,

      Thanks for your question.

      That’s correct, if the transaction is made in a currency that is not supported by your card then the 3% fee will apply. We have a travel money guide on South America that could help you find ways to avoid this fee.

      Cheers,
      Shirley

      Reply
  9. Default Gravatar
    KrisOctober 21, 2014

    If I make an instore (POS) purchase in US$ with travel card loaded with US$, is it correct there will not be any fees charged?
    Cheers Kris

    Reply
    • Avatarfinder Customer Care
      ShirleyOctober 22, 2014Staff

      Hi Kris,

      Thanks for your question.

      That’s correct, no fees would be charged for an in-store purchase made in USD if you have sufficient USD in the ANZ travel card.

      Cheers,
      Shirley

      Reply
  10. Default Gravatar
    RayApril 9, 2014

    To buy the card online you have to use a credit card. Is the transaction treated as a “cash advance”, if so interest would be raised by the credit card bank on the transaction and the balance on the credit card at the time of “purchase”?

    Reply
    • Avatarfinder Customer Care
      ShirleyApril 9, 2014Staff

      Hi Ray,

      Thanks for your question.

      It will be considered as a purchase, so the interest rate on purchases will apply.

      Cheers,
      Shirley

      Reply
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