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TPG speed test

TPG's Internet plans are advertised as having fast speeds, but is it living up to its promise? Check your TPG speed here.

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Sam Baran
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TPG is Australia's second largest NBN provider, offering fast speeds at affordable prices.

If it feels like your TPG plan isn't performing as well as usual, it might be time for a speed test. The speed test below will show you how fast your Internet is. We'll also guide you through what speeds you can expect on a TPG plan, so you know whether there's something wrong with your connection.

How do I check my TPG speed?

Just click "Go" on the test below, and let it measure the speed of your Internet connection.

Get your speed test result in 30 seconds

The main things to take from your speed test are your download and upload speeds.

  • Download speed. This is how fast you receive data from the Internet. A low download speed is usually what we consider "slow Internet".
  • Upload speed. This is how fast you send data to the Internet. It isn't usually as important as your download speed unless you upload a lot of files or make lots of group conference calls.

What's a good Internet speed from TPG?

A good Internet speed from TPG will depend on which plan of theirs you're on. Here are the maximum speeds each TPG plan is capable of:

  • TPG NBN 12. Maximum 12Mbps download, 1Mbps upload. Typical evening speed of 12Mbps.
  • TPG NBN 25. Maximum 25Mbps download, 5Mbps upload. Typical evening speed of 22Mbps.
  • TPG NBN 50. Maximum 50Mbps download, 20Mbps upload. Typical evening speed of 48Mbps.
  • TPG NBN 100. Maximum 100Mbps download, 20Mbps upload. Typical evening speed of 85Mbps.

Keep in mind that the figures above are all maximums and that, in reality, there are a lot of factors in play that make it nearly impossible for you to get the absolute maximum speed on your TPG plan.

The figure that really matters here is the typical evening speed of your plan. This is the most realistic speed you can expect to get on your TPG plan. If it looks like your download speed result is significantly under the typical evening speed, then there may be cause for concern.

  • Example:: If your download speed result was 45Mbps and you're on TPG's NBN 50 plan, you're doing great. While it's slightly lower than the advertised typical evening speed, it's not slow enough to be of major concern. If your download speed result was 35Mbps though, that's when you might want to investigate what's causing your slow speed.

TPG ADSL2+ speed

Although TPG no longer sells ADSL2+ plans to new customers, its plans have the same speed range as any other ADSL connection: a maximum download speed of 24Mbps, with an average download speed in Australia of about 8Mbps.

Unfortunately, there's not much you can do about a slow ADSL speed as most plans offer around the same speed.

Is TPG a fast Internet provider?

TPG has consistently come in as one of the top 3 providers out of 10 on the quarterly ACCC Broadband Performance speed report. With such a high rank, this means that TPG is fast and reliable compared to other major providers and consistently delivers speeds close to what they advertise.

You can see how TPG has performed against other providers here.

That being said, whether TPG is a fast Internet provider for you will have to do with a number of factors including the following:

  • Distance to your modem. The farther away your modem is and the more obstacles (like walls) are in the way, the weaker your Wi-Fi signal.
  • Old/damaged equipment. Outdated or broken equipment can significantly impact your connection speed.
  • Low bandwidth. This is either from a low-speed cap plan or having too many people online at the same time (inside your household).
  • Too many devices. Having too many devices connected at once can not only eat up your bandwidth, but can also cause interference between Wi-Fi signals, worsening your connection.

Having speed issues with your TPG NBN plan?

If you're getting below-average speeds on your TPG speed tests, try the following:

  1. Try speed tests at non-peak hours. During peak hours, it's normal to experience slower Internet since there are more people online at the same time. But if you're getting slow speeds during non-peak hours too, it might be worth switching to another provider or upgrading your plan.
  2. Hardware fixes. This might sound intensive, but there are plenty of easy hardware fixes to try, such as moving closer to your modem to see if your speed increases or using your Ethernet cable to get a more direct connection. You can see more ways to fix slow Internet here.
  3. Contact TPG. If nothing seems to be working, contact TPG's technical support crew over the phone or online. If they can't help you out, or you're just in need of more speed, consider upgrading or changing your Internet plan.

TPG technical support: 1300 997 271
Monday-Friday: 8am-midnight | Weekends & public holidays: 9am-9pm

Compare NBN plans for better speed

Using the table below, you can adjust the speed filter and find a plan that's faster than what you have now.

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