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Paybis review

  • Tim Falk's headshot
Paybis
3.0
★★★★★
Finder score
Supported assets
379
Fiat currencies
49
This is not an endorsement of cryptocurrency or any specific provider, service or offering. It is not a recommendation to trade or use any services.

Our verdict

Paybis is a quick and easy way to buy Bitcoin and several other cryptocurrencies with your credit card.

Paybis has a niche that it fills. Its global reach makes it an attractive option for people in regions who may have difficulty accessing cryptocurrency from other sites. Its customer service team is highly responsive to issues, and its ability to communicate in 9 different languages helps support customers further.

Operating as a brokerage instead of a traditional exchange carries some additional positives and negatives. It helps support a more secure platform because the exchange does not handle any of the cryptocurrencies directly. However, the negative to this approach is that it requires users to have a working knowledge and access to their cryptocurrency wallets.

If you are an experienced user who travels a lot and wants access to cryptocurrency or are someone who simply wants to purchase crypto via credit card then Paybis is an option for you. However, due to the high fees, smaller, frequent traders might be better suited to other exchanges.

Pros

  • Global reach (180 countries / 9 languages)
  • 24/7 customer service
  • Generous referral/affiliate program
  • Supports credit card deposits

Cons

  • No supported crypto pairs
  • Only able to sell Bitcoin
  • High fees for fiat transactions
  • Limited deposit options for non-US/UK/EU customers

In this guide

  • Our verdict
  • Details
    • Product details
  • Frequently asked questions
  • Your reviews

Details

Product details

Product Name Paybis
Fiat Currencies USD, EUR, JPY, GBP, AUD, CAD, CHF, HKD, SGD, SEK & 39 more
Cryptocurrencies BTC, ETH, BNB, BCH, XRP, XLM, LTC, ADA, BAT, DOGE & 369 more
Deposit Methods Bank transfer
Credit card
Cryptocurrency
Debit card
AstroPay
Trading Fee 0.00—2.59%
Deposit Fees Bank transfer - 0.99%
Credit/Debit card - 2.49%
Cryptocurrency - None
AstroPay - Fees vary
Withdrawal Fees Bank transfer - 0.99%
Credit/Debit card - 2.49%
Cryptocurrency - None
AstroPay - Fees vary

Finder ratings for Paybis

Supported cryptocurrencies★★★★★
Transferring money or assets★★★★★
Fees and costs★★★★★
Ease of use★★★★★
Customer service★★★★★
Trustworthiness/security★★★★★
Overall score3

What is Paybis?

Paybis is a global cryptocurrency exchange based out of Glasgow, UK with offices in Riga, Latvia. It is a global cryptocurrency exchange that offers its service in over 180 countries and supports 9 different languages, with 370+ coins and tokens supported. The exchange was founded in 2014. Paybis is a good option for users who travel frequently and want access to purchase cryptocurrency or sell Bitcoin from wherever they are.

Paybis operates as a brokerage for customers. It does not currently have any supported cryptocurrency wallets available on the exchange but it does have plans to implement them. This requires customers to already be familiar with cryptocurrency and understand how to set up and transfer funds to an external wallet.

  • If this is your first exchange: Paybis is easy to set up and navigate through the site, but be aware of the high fees associated with fiat transactions.
  • If you're switching exchanges: Paybis is a brokerage, not a traditional crypto exchange. It is for purchasing crypto with fiat. There is no spot market to trade crypto assets and there are no crypto trading pairs, although you can sell Bitcoin in the UK and the US.

What to know about Paybis

If you want to use Paybis then you will need to know how external crypto wallets work. Paybis currently operates as a brokerage service for users and doesn't offer wallets on-site. It does have wallets in development for Bitcoin, Ethereum, Binance Coin, Tether, Dogecoin, Polkadot and Cardano.

Customers can currently purchase 83 different cryptocurrencies through Paybis, but are only able to sell Bitcoin. Users can deposit in over 40 different fiat currencies through credit /debit, bank transfer, Skrill or Neteller. (Bank transfer, Skrill and Neteller are restricted to USD and EUR.) The global reach and ability to deposit in so many different fiat currencies is a major benefit to using the platform, but users should pay attention to the high fees that are associated with doing so.

Paybis supported cryptocurrencies

There are 370+ cryptocurrencies listed and available for buying on Paybis, including:

Transferring fiat and cryptocurrency with Paybis

The fees associated with depositing fiat onto Paybis create a large barrier for entry. One of the main advantages of Paybis is that it supports 49 different fiat currencies for deposits. However, these currencies carry a high deposit and withdrawal cost – a 0.99%–2.49% transaction fee ("Paybis fee"), as well as a 4.5%–6.99% card processing fee depending on the region. These high fees also carry minimum card processing fees of US$10 (or equivalent). With the exception of USD, GBP and EUR currencies, credit/debit card transactions are the only methods for depositing fiat.

Cryptocurrency deposits also carry a deposit fee of 0.99% as well as the network gas fee.

There are no withdrawal fees as crypto purchases are deposited directly into your external wallet (or the Paybis wallet when support is added).

Paybis wallet

Paybis fees and costs

Fiat withdraw and deposit fees
Fee typeDepositWithdrawal
Bank transfer (N/A for AUD deposits)0.99%0.99%
Debit/credit card2.49%2.49%
Processing fee (additional to fees above)4.5%–6.99%4.5%–6.99%

** No transaction fee on your first transaction

Crypto withdraw and deposit fees
DepositWithdrawal
0.99%0.99%

What is it like to use Paybis?

Paybis is an easy-to-navigate exchange that has a few programs that help support its users. The exchange does a good job at supporting users who are new to cryptocurrency while also offering incentives to experienced traders.

Does Paybis have good customer support?

Paybis customer support is one of the main strengths of the exchange. The exchange offers 24/7 customer support services that range from a FAQ support portal to a live chat with a customer support agent on the other end. If both of those options fail, they are quick to respond to email queries.

Support offeredWait times
Email: support@paybis.com<1 hour
Live chat<10 minutes
Support portalInstant

List of services on Paybis

Paybis does not offer most of the earning services on other exchanges like staking or farming. However, it does have one of the best referral/affiliate programs among all exchanges.

  • Paybis trust rating

    Paybis is a relatively safe platform. The exchange's security benefits from it being a brokerage rather than a traditional exchange. It does not directly hold any cryptocurrency on the platform.

    Paybis claims security is one of the pillars of the exchange but it does not offer common practices like 2-factor authentication. The onus of security is on the user to secure their account information.

    Past hacks

    Paybis has been in operation since 2014. It has experienced no hacks to date.

    Security Audits

    Paybis is regulated by the UK FCA and the FinCEN department of the Treasury. There have been no security audits of the exchange's security systems.

    Insurance

    There is no available information on the state of insurance for Paybis.

    Signing up on Paybis

    Paybis has streamlined the sign-up process to make it quick and easy. To get started the registration page can be accessed by clicking on the green tab below.

    Go to Paybis's website

    Then, the Sign-up tab in the top right of the home screen. The registration can be completed in under five minutes if you have the information ready, and the verification will be approved in less than an hour.

    Paybis exchange homepage

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    Disclaimer: Star ratings are only displayed for products with 10 or more reviews.
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    Frequently asked questions

    Cryptocurrencies are speculative, complex and involve significant risks – they are highly volatile and sensitive to secondary activity. Performance is unpredictable and past performance is no guarantee of future performance. Consider your own circumstances, and obtain your own advice, before relying on this information. You should also verify the nature of any product or service (including its legal status and relevant regulatory requirements) and consult the relevant Regulators' websites before making any decision. Finder, or the author, may have holdings in the cryptocurrencies discussed.

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